TUI Ireland Bewertungen 

873
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The booking process is very easy, and communication with TUI is very quick. However TUI application is not always working properly. I found different prices when using browser and app. Also mistakes w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

TUI Wilton, especially our consultant Caroline were a pleasure to deal with. They helped us arrange a wonderful holiday with my parents who both needed assistance through the airport. The hotel sugges... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

We always use TUI as they never disappoint, until this year. A 20kg bag was always included but since teaming up with Ryanair even a cabin bag costs extra

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and defini... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro

Informationen, die aus verschiedenen externen Quellen stammen

TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

873 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(873)

366 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Booked my holiday with Lillian who was…

Booked my holiday with Lillian who was very pleasant to deal with and very professional. Have booked with TUI many times and would highly recommend them

24. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Michelle,

We're happy to hear that you found Lillian pleasant and professional! We appreciate your recommendation and are glad you continue to book with us, we hope you have a wonderful holiday.

TUI Ireland

Bewertet mit 5 von 5 Sternen

Excellent Service /5 star

Had the pleasure of meeting TUI staff member Chloe at TUI Talbot St. branch. I decided to enquire about a holiday to Mexico which was advertised on the Travel Agents Window on the 14th April.
Chloe provided me with excellent personalized service, excellent verbal communicatioion skills with good customer service skills.As she indicated to me in conversation that her Manager Nicola had been to Mexico, she did'nt hesitate to ask Nicola to have a conversation with me about her experience to Mexico, which was really enlightening and informative. As Chloe had given me good information herself she was so interested in Nicola's experience and was eagerly learning more information on Mexico for other potential clients.
Very satisfied with my experience to TUI Talbot St.

14. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Bernadette,

We're happy to hear that you were very satisfied with the personalized service you received. We appreciate you mentioning the Chloe's excellent communication and customer service skills, and we're glad the conversation with the Nicola was enlightening. Thank you for your positive feedback & we hope you have the most amazing holiday.

TUI Ireland

Bewertet mit 1 von 5 Sternen

Air caution with flights especially if travelling with children

When you book a 'package holiday' travelling with children and are sold as 'reserved seating' you do not expect to have to pay extra for your childrens seats.

28. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Hi DMK,

Thank you for sharing your feedback with us. I'm sorry to hear about your concerns regarding the seating for your family.

To clarify, while we do offer the option to pre-book specific seats before check-in to give you that extra peace of mind, this is an optional service that comes at an extra charge. Alternatively, customers can choose to wait until check-in opens, at which point seats are assigned automatically at no extra cost.

I’d like to reassure you that we always follow the Civil Aviation Authority (CAA) guidelines to ensure that children under 12 are seated with at least one accompanying adult in your party. Our systems are designed to group families together wherever possible during the automatic assignment process.

We really appreciate you choosing to book your package holiday with us, and I hope you and your children have a fantastic time away.

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Bewertet mit 1 von 5 Sternen

Had to change dates on my…

Had to change dates on my honeymoon/family holiday. Moved it back by 2 days and cut short by 3 days due to my daughter dancing for team Ireland when we were meant to be away.
TUI can't make any amendments to ryanair flights so that was left to me which was fine, paid whatever extra it cost then TUI instead of just changing hotel dates they invoice me for a whole new holiday package which includes flights which have gone up due to increases in fuel ect. even though they didn't book new flights they are charging me for them and now they won't answer as to where the few hundred euro is gone that I should have got back. Disgraceful carry on from a reputable company.

9. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Alan,

We appreciate you sharing your experience. We're sorry your holiday changes led to unexpected charges and a lack of clarity regarding a refund. We'll investigate the booking and address the concerns raised.

TUI Ireland

Bewertet mit 5 von 5 Sternen

Good call centre staff

Good call centre staff, convenient opening hours

24. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Sarah,

We're glad you found our call centre staff helpful, and our hours convenient. Thank you for your positive feedback!

TUI Ireland

Bewertet mit 5 von 5 Sternen

Was very easy to book

17. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

sean,

We're glad our booking process was easy for you. Thank you for your positive feedback; we appreciate it.

TUI Ireland

Bewertet mit 5 von 5 Sternen

Straight forward informative booking

All relevant information was provided to make deciding which area and hotel to choose and booking after that couldn't be any simpler.

21. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Patrick Monks,

We're happy to hear that you found our information helpful for your decision-making and that the booking process was simple. Thank you for your positive feedback!

TUI Ireland

Bewertet mit 4 von 5 Sternen

Easy to book

Easy to book

21. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Jean

We're glad you found the booking process easy, thank you for the review we appreciate it & look forward to bringing you on holidays.

TUI Ireland

Bewertet mit 5 von 5 Sternen

Staff are lovely

Staff are lovely

13. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

James

We're happy to hear that you are had an excellent experience with our staff. Thank you for your positive feedback; we appreciate it.

Bewertet mit 5 von 5 Sternen

Perfect for travelling with a young child

We recently returned from a short break to Portugal with TUI, travelling with our 1‑year‑old, and we honestly couldn’t fault a single part of the experience.
From the moment we arrived, everything ran smoothly. The hotel was fantastic, the facilities were ideal for families, and the staff were absolutely brilliant – friendly, helpful, and always willing to go the extra mile. They made us feel completely at ease throughout our stay.
Travelling with a young child can be stressful, but TUI really took all the anxiety out of it for us. Everything was well organised, seamless, and exactly as described, which meant we could relax and actually enjoy the holiday.
We had an amazing time and wouldn’t hesitate to book with TUI again. Highly recommend, especially for families travelling with young children.

7. März 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Alan Caslin,

We're happy to hear that you had such a wonderful and stress-free family holiday in Portugal! It's great to know that the hotel, staff, and organization met your needs and allowed you to relax and enjoy your trip. Thank you for recommending us to other families with young children.

TUI Ireland

Bewertet mit 1 von 5 Sternen

No come back

We traveled to The Dominican Republic with TUI, booked through the Irish site. The flight there was through the UK with no issue. The flight back was through the USA. We weren't told we would need a visa even though we had a connecting flight. Called TUI when we were refused boarding. Was told nothing could be done and it wasn't their responsibility, that it was in the T&Cs. Never again. Appalling..

19. April 2025
Bewertung ohne vorherige Einladung
TUI Ireland-Logo

Antwort von TUI Ireland

TRISHA,

We regret to hear about the visa issue and the difficulties you faced with your connecting flight. We acknowledge your frustration with the information provided and the support you received. We'll review your feedback regarding our communication and booking procedures. Thank you for bringing this to our attention.

TUI Ireland

Bewertet mit 5 von 5 Sternen

Love TUI Holidays

We have went with yous for the last 3 years and our holidays went great from start to finish

18. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

mary Dunne,

We're happy to hear that your holidays have been great with us for the last three years. We appreciate you taking the time to share your positive experience!

TUI Ireland

Bewertet mit 5 von 5 Sternen

I had a fantastic experience booking my…

I had a fantastic experience booking my recent holiday at TUI Limerick. Lorraine was extremely helpful and pleasant to deal with. She listened to exactly what I wanted and handled all the stressful details, making the whole process seamless.

17. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Mary,

We're happy to hear that your holiday booking experience was fantastic! It's great to know that we could provide helpful service and handle the details, making the process seamless for you. Thank you for your positive feedback.

TUI Ireland

Bewertet mit 4 von 5 Sternen

Everything was pretty smooth

Everything was pretty smooth, only negative point was it said on booking that I had 10kg suitcase included but this wasn't included in Ryanair booking

15. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Denise Finn,

We appreciate your feedback. We're sorry to hear about the discrepancy regarding the 10kg suitcase in your Ryanair booking. We are currently in the process of rectifying this issue to ensure booking information is accurate in the future.

TUI Ireland

Bewertet mit 5 von 5 Sternen

So far an excellent service.

So far an excellent service.

8. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Peter Taaffe,

We're happy to hear that you are having an excellent experience. Thank you for your positive feedback; we appreciate it.

TUI Ireland

Bewertet mit 5 von 5 Sternen

The staff member was lovely to deal…

The staff member was lovely to deal with and has been in the past also

14. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Andrea Brian,

We're glad you found our staff member lovely and appreciate your positive feedback. We value knowing you've had consistently great experiences.

TUI Ireland

Bewertet mit 5 von 5 Sternen

Easy booking process

Easy booking process. Prompt reply

13. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Andrea Davitt,

We're glad you found the booking process easy and our replies prompt. Thank you for your positive feedback!

TUI Ireland

Bewertet mit 5 von 5 Sternen

Great staff

Patient, helpful, efficient staff.

6. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Helen,

We appreciate you sharing your positive experience with our team; we are so glad you found them helpful and efficient.

TUI Ireland

Bewertet mit 5 von 5 Sternen

Easy booking system

Easy booking system

12. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

Hi Hazel

Thank you for your review much appreciated & we are delighted you found the booking process straightforward.

TUI Team

Bewertet mit 5 von 5 Sternen

The people are fantastic to deal with…

The people are fantastic to deal with thats it what more do you want..

11. April 2026
TUI Ireland-Logo

Antwort von TUI Ireland

David,

We appreciate you taking the time to share your positive experience. We are so glad to hear that you enjoyed our team's service!

TUI Ireland

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr