The back supports are fabulous . I feel really supported and it enables me to walk distances I haven’t done for ages. Just took delivery of 4th one. Gone for strapless in summer or straps can run but... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered the wrong size. We Relieve understood and without hesitation sent a new one with the correct size. Prompt with inquiries. Although it came from a long way off, delivery was pretty smooth... Mehr ansehen
They respond immediately, my order was replace asap from large to customized medium size. The fitting is great and help my knee recovery , atleast I believed that but after 1 month the knee sleeve don... Mehr ansehen
Remarkably poor customer experience from beginning to end. Rip-off merchants basically. Company claim on their website to have premises in the UK from which they can guarantee delivery in 4-7 days. Re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We Relieve is a health and wellness store specializing in knee patches, knee sleeves, ankle braces, and massagers. Our products are designed to provide pain relief, support, and improved mobility for our customers. We prioritize quality and durability, ensuring that our offerings meet high standards for effectiveness and comfort. Customer satisfaction is paramount, and we offer free size replacements to ensure a proper fit. Our team of experts provides personalized advice to help customers make informed decisions about their health and wellness needs.
Kontaktinformationen
565 Sherbourne Street, M4X 1W7, Toronto, Kanada
- 3026653569
- support@trywerelieve.com
- www.trywerelieve.com
3.6
Akzeptabel
427 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Poor return policy
Ordered a product which was not as described even after I asked the question before purchase. I’m very disappointed with the returns policy as I have to pay the postage to the USA!! Which makes it non viable to pursue a return, and they stipulate that they may not accept it for refund once it reaches them!! Not the “easy return” policy they put on their website. I had no idea this product was from the USA or I would not have purchased. London office very misleading.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re sorry to hear about your disappointment and understand how frustrating this must have been. We aim to provide clear information about our products and returns, and we regret that your experience did not reflect this. We’ve escalated your feedback to our team to review our policies and improve transparency. Please contact us at support@trywerelieve.com
or call +1 302 665 3569 so we can look into your order details and try to make this right
If I could give 0 stars I would
If I could give 0 stars I would. Ordered for my dad and got notification it was delivered however it was NOT and I have been emailing and calling with no response. The phone rings then I get a generic message saying they can’t take my call. I did get a text from the phone # that I have been calling only to still not have them respond. SCAM COMPANY DO NOT ORDER FROM THEM!!!!
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience. We are available 24/7 by email and phone, but due to a high volume of queries, your call may have been missed — that was our mistake, and we sincerely apologize. Customer satisfaction is our top priority, and we want to make this right for you. We’ve already requested additional information from you so we can look into your order and resolve it as quickly as possible. You can always reach us at support@trywerelieve.com or +1 302 665 3569.
Refund received as size didn’t fit
Ordered a WeRelieve™ Compression Knee Brace for my mother but unfortunately it didn’t fit but after communication with Rohan, the company sent her a refund.
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry for the inconvenience with the sizing and shipment. We aim to provide accurate sizing and quality products, and we apologize that this didn’t meet your expectations. We’ve requested additional information so we can review your order and find the best solution. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll make sure this is resolved promptly
Poor design and late delivery
Poor design and late delivery. Honestly it's such a poor design and quality. Stay away
30. August 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience. We strive to provide high-quality products and timely delivery, and we apologize that this did not meet your expectations. We’ve requested additional information so we can review your order and address the issue promptly. Please contact us at support@trywerelieve.com
or +1 302 665 3569 so we can make this right.
Don't deal with this company
Don't deal with this company. False advertising. No customer service.
9. August 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience. We strive to provide accurate product information and responsive customer service, and we apologize that we fell short. We’ve requested additional information so we can review your order and resolve the issue. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll make sure this is addressed promptly.
Whatever you ordered
Whatever you ordered, it’s coming on a slow boat from China. It Will take a very long time, much longer than they quoted. And if it doesn’t meet your standard, you’ll have to pay more than the cost of it, to send it back on another slow boat to China.
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about the delays and frustration with shipping. We strive to provide accurate delivery estimates and a smooth return process, and we apologize for any inconvenience caused. We’ve requested additional information so we can review your order and assist you promptly. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll make sure this is addressed as quickly as possible.
As I ordered the wrong size were leave…
As I ordered the wrong size were leave resolved the issue promptly too which I am absolutely delighted will order items again
20. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re so glad we could promptly resolve the sizing issue and that you’re happy with our service. It’s wonderful to hear you’ll be ordering from us again. We truly appreciate you sharing your experience!
The we relieve shoes I ordered are the…
The we relieve shoes I ordered are the most uncomfortable shoes I have ever tried on. It felt like I was walking on hard cardboard with no cushion or support.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience with the shoes. We aim to provide comfortable, supportive footwear, and we apologize that this did not meet your expectations. We’ve requested additional information so we can review your order and assist you directly. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll make sure this is addressed promptly.
Don't buy these knee guards they are…
Don't buy these knee guards they are useless.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear that the knee sleeve did not meet your expectations. We strive to provide effective and supportive products, and we apologize for any inconvenience. We’ve requested additional information so we can review your order and find a solution. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll make sure this is resolved promptly.
I ordered compression gloves to help…
I ordered compression gloves to help with pain I have in my hands. When the order arrived it wasn't the product I had ordered. The compression gloves finally arrived but were huge. Not at all a womans small. I had my son wear one on a hand that needed support and he broke out in hives with extreme swelling. These products don't appear to be safe for consumers. I would shop elsewhere. Also company claims to be Canadian but it appears that the products shipped directly from China.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience and the issues with sizing and reactions. Customer safety and satisfaction are our top priorities, and we sincerely apologize for the inconvenience caused. We’ve requested additional information so we can review your order and address the situation promptly. Please contact us at support@trywerelieve.com
or +1 302 665 3569 so we can work to make this right.
I received my item
I received my item, which unfortunately didn't fit me very well, but WE RELIEVE, offered to replace free of charge with another one , which fits perfectly ... they were excellent , ! Thank you !
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re delighted to hear that your replacement item fits perfectly and that our team could assist you promptly. It’s wonderful to know you’re happy with our service. We truly appreciate you sharing your experience!
Antwort von trywerelieve.com
We’re very sorry to hear about your experience with sizing and the return process. We understand your frustration and sincerely apologize for any inconvenience caused. Customer satisfaction is our top priority, and we’ve requested additional information so we can review your order and assist you directly. Please contact us at support@trywerelieve.com
or +1 302 665 3569 so we can work to make this right.
Delaney belt
I ordered a belt for back support
The belt was a copy , the material very poor and very expensive for a copy
When I ordered the belt was referred as Delaney belt , no it was a copy
Very bad to deal with customer service it cost me 50% of the original cost to return the copy belt and I have to wait 20 day to get a refund
What a joke
Do not deal with this organisation
Angie
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience with the back support belt and the difficulties you faced with your return. We sincerely apologize for any inconvenience caused. Customer satisfaction is our top priority, and we’ve requested additional information so we can review your order and assist you directly. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll do our best to resolve this promptly.
I order sandal from this site
I order sandal from this site, and there are not orthopedic at all. Cheap sandal and if you want a refund you have to paid to send your product back Even if they have falls publicity. The adress to send back your product is a private House not a Company.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience with the sandals and the return process. We sincerely apologize for any inconvenience caused. Customer satisfaction is our top priority, and we’ve requested additional information so we can review your order and assist you directly. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll work to make this right.
Happy with the fit.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re glad to hear the fit is just right! We truly appreciate you taking the time to share your experience
Sent me defective product twice
Sent me defective product. Twice they said they would send me a new one. That was 6/14. It is now 7/8. Horrendous customer service. "Rohan" doesn't seem to know the first thing about customer service or how to get me a replacement.
*On 7/26 and I recieved a replacement and IT was also DEFECTIVE (sewn incorrectly) and I just threw it away and gave up the $35 because the company is a joke.
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We sincerely apologize for the delay and inconvenience you experienced with your replacement. We understand how frustrating this must have been and appreciate your patience. Customer satisfaction is our top priority, and we’re glad the replacement has finally reached you. Please contact us at support@trywerelieve.com
or +1 302 665 3569 if there’s anything further we can assist with.
Do not trust these people
Do not trust these people! Received a product called Knee booster, paid $94 for 2 x pieces, such poor, appalling quality, does not do what it is advertised to do, a total scam. Asked for a refund, but they won't provide a return label, and will not refund shipping cost. I had to drop pursuing the matter as didnt want to waste another cent in vain. I should have checked the Trustpilot reviews before buying. So sick of such fraudsters selling shoddy products online!
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience with the Knee Booster and the issues you faced with returns. We sincerely apologize for any frustration caused. Customer satisfaction is our top priority, and we’ve requested additional information so we can review your order and assist you directly. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll do our best to resolve this promptly.
I ordered a product almost 2 months ago…
I ordered a product almost 2 months ago and never received it (despite the 4-7 day shipping terms). After contacting the seller they told me "it will be there this week" for 3 weeks in a row and wouldn't refund me. Then they told me they would send another, which never happened. I finally had to go through my credit card to reverse the charges because they've been unresponsive and unhelpful.
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about the delays and difficulties you experienced with your order. We sincerely apologize for the frustration this caused. Customer satisfaction is our top priority, and we’ve requested additional information so we can review your case and ensure better service in the future. Please contact us at support@trywerelieve.com
or +1 302 665 3569 so we can assist further
This company is completely useless.
This company is completely useless.
DO NOT USE THEM
No communication from them.
Shoddy product delivered weeks after many unanswered emails.
We told them to cancel the order which they ignored. We have asked for a refund which they have ignored
Eventually an email from them with the most ridiculous, garbled excuses. Obviously the standard nonsense they send to everyone
I could go on and on.
Please seriously consider whether you want to take the risk with this rubbish company.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about your experience and the difficulties you faced with your order and communication. We sincerely apologize for any frustration caused. Customer satisfaction is our top priority, and we’ve requested additional information so we can review your case and assist you directly. Please contact us at support@trywerelieve.com
or +1 302 665 3569 so we can work to make this right.
💩💩SAME PRODUCT BUT TWICE THE PRICE FROM WERELEIVE (YOU OF YOUR MONEY) 🙃
Sleeves are ok but only two size choices and they blind you with science and affiliated doctors when in reality its just shipped from china, i paid £23 for one sleeve before finding the same product on amazon sold by neotech for £9.97 or a pair for £15 and you have a size guide of s m xl xxl so you order correctly. so all your doing is paying the postage from china for the same product and at more than twice the price!!! I did contact you as size was wrong and rohan said he would send a replacement free of charge it nevercame just bull💩💩
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von trywerelieve.com
We’re very sorry to hear about the issues you experienced with sizing, pricing, and the replacement. We sincerely apologize for any frustration this has caused. Customer satisfaction is our top priority, and we’ve requested additional information so we can review your order and assist you directly. Please contact us at support@trywerelieve.com
or +1 302 665 3569, and we’ll do our best to make this right.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.