Truffleshuffle Bewertungen 

1'137
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Jaedon was absolutely amazing!!! The first parcel didn't arrive and when I said it was for my daughters birthday - he made sure ahe got her present for her actual birthday! Amazing company , went abo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was sceptical about ordering from a site I didn’t know, but after reading the positive reviews I made an order. Love the packaging! Speedy delivery, received a 10% discount for signing up to the newsl... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Had positive experiences with Truffle Shuffle up till now so I’m sad to write this - bought a T-shirt which reads as slim fit - maybe slim fit for a bear! I think if you’re going to charge people for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Purchased a raglan baseball t-shirt, however rather than having a different fitting for men and women as these are being sold for both genders, it is one sizing fits all! Perhaps an understanding of h... Mehr ansehen

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

The official home of cool t-shirts, retro gifts & more...


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

1137 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(1'137)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Jaedon was absolutely amazing!!

Jaedon was absolutely amazing!!! The first parcel didn't arrive and when I said it was for my daughters birthday - he made sure ahe got her present for her actual birthday!
Amazing company , went above and beyond!!!

25. August 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

Thank you so much for your absolutely wonderful review! 🥰 It means so much to hear that Jaedon was able to go above and beyond and make sure your daughter received her birthday present in time! 🎁💛

Bewertet mit 2 von 5 Sternen

Sent the wrong thing

Sent the wrong thing. Ordered a cross body bag with alien from Toy Story on, and got sent a backpack with with the same character from. I wouldn’t be too bothered if it was for me but it was a present for my wife for her birthday. Very dissapointed

30. Juli 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

Thank you for taking the time to leave a review. We're so sorry to hear that you received the wrong item, especially as it was a birthday gift for your wife. We completely understand how disappointing and frustrating this must have been.

This certainly isn't the standard we aim for, and we'd like to sincerely apologise for the mistake. If you haven't already been in touch with our Customer Service team, please do get in touch and we'll be more than happy to put this right for you as quickly as possible. 💛

Bewertet mit 5 von 5 Sternen

Got some more gilmore girls pins got 1…

Got some more gilmore girls pins got 1 dupe and 3 new ones, they are amazing so well made and such fun designs i will be back thanks as always to my favourite website ever!

1. Juni 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

Thank you so much for your lovely review! 😊 We're thrilled you added more Gilmore Girls pins to your collection and even happier that you found 3 new favourites! Your support means the world to us, and being called your favourite website ever has absolutely made our day! 💖 We can't wait to welcome you back again soon. Happy collecting! ☕🩵📵

Bewertet mit 5 von 5 Sternen

Awesome experiences time and time again. 🤘

I was a little hesitant about using a site I hadn't ordered from before but I took a gamble and I've ordered a few items over the years (mostly Snoopy and Lord of the Rings stuff) and thus far I haven't been disappointed.

The quality of the products is always amazing. I've ordered a few knitted cardigans for work (as an SEN teacher, the non-verbal kids particularly loved the Wallace & Gromit one) and got phenomenal discounts on them but I will say buy quick because items sell out fast (I'm a 2XL so I need to buy quick) - plus, the sweets in the parcels are a nice, personal touch.

I've had problems with only 3 items and the customer service team can't move fast enough to help me; new items are sent with prepaid return labels in them and nothing is ever a problem for the Truffle Shuffle gang.

Delivery speeds are amazing (I always select Amazon shipping) and orders are packed well whilst the majority of packing materials are recyclable.

Overall, I'd recommend. 🤘🤘🤘

31. Mai 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

Wow, thank you for such an incredible review! 🤘
We're absolutely delighted to hear that you've had so many great experiences with us over the years, and that your Snoopy, Lord of the Rings, and knitted cardigan purchases have all been a hit. Hearing that your Wallace & Gromit cardigan was such a favourite with your students has genuinely made our day!
We're also pleased that our customer service team was able to get things sorted quickly when the odd issue cropped up. We always aim to make things as easy and hassle-free as possible, so it's wonderful to know that came across.
Thank you as well for mentioning the little extras, from the sweets in the parcel to our recyclable packaging and speedy delivery. It's the small touches that we hope make every order special.
We really appreciate your support and recommendation, and we look forward to sending more goodies your way in the future. Just as you said - when you spot something you love, grab it quick! 😄
Thanks again from all the Truffle Shuffle gang! 💙🩷

Bewertet mit 5 von 5 Sternen

5* customer services

DPD lost my order for weeks.. I contacted customer services and they said they’d look into it.
Didn’t expect much.. parcel then turned up 😱
It looked like DPD had destroyed it.. the box was wet.. but all the stuff inside survived thankfully it was all plastic packed.
Was not happy that it went missing but can’t complain, got what I ordered and customer services actually helped. 👍☺️

9. April 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

Thank you so much for taking the time to leave a review. We’re really sorry your parcel went missing and arrived in poor condition, but we’re glad our customer service team could help get things sorted and that the contents arrived safely in the end. We appreciate your patience and your feedback 😊

Bewertet mit 1 von 5 Sternen

Brought a pair of goonies pjs

Brought a pair of goonies pjs. £29.99
Completely faded, lost their shape too. It’s like they’ve come from primark.
Very expensive, bad quality!!

14. Januar 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

We're ever so sorry to hear this. We've not had any other reports of this happening so we apologise for this. If you'd like to get in touch at help@truffleshuffle.co.uk, we'd like to try and get this resolved for you. Many thanks

Bewertet mit 5 von 5 Sternen

Super fast delivery regular updates…

Super fast delivery regular updates item was as perfect as it looked on the site absolutely happy

6. März 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

Thank you so much for your amazing 5-star review! 🌟 We’re so happy to hear your order arrived quickly, you enjoyed the updates along the way, and that your item was just as perfect in person as on the site. We hope to see you shopping with us again soon! 💖

Bewertet mit 3 von 5 Sternen

Quality has dropped

I used to buy the t-shirts consistently about 8 years ago. I have about 20 t-shirts of theirs in my wardrobe. The customer service was exceptional and the clothes were great quality. I placed an order recently and the quality had significantly dipped in both the clothing and the customer service. Zero response to my email about the lack of quality in the t-shirts I bought, and they are not cheap. Such a shame, but I will never shop with them again.

20. Januar 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

Hi there,

We’re really sorry to read this and to hear you’ve had such a disappointing experience, especially as a long time customer. Your support over the years genuinely means a lot to us, so it’s upsetting to hear that your most recent order didn’t meet the standard you’ve come to expect.

We also apologise if your email hasn’t been responded to. That certainly isn’t the level of customer service we aim to provide and we’d really like the chance to look into this properly for you.

If you’re happy to, please send us a direct message with your order number or email address and we’ll make sure this is investigated and resolved for you as quickly as possible.

Thank you for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

Excellent products and excellent service

Truffle shuffle is great to order from, the items are wonderful quality and if there are any issues they are so helpful in getting it resolved. I ordered some lounge pants for my wife for our anniversary when they were low in stock when they arrived they were unfortunately damaged. I emailed support and they immediately dispatched a new pair before they were sold out which we received the next day, and sent a prepaid label to send the damaged ones back. Brilliant service and would definitely shop again.

27. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

READ BEFORE ORDERING

Highly recommend reading other negative experiences before ordering anything. Poor quality of products and very poor customer service. The owner Patrick Robert Charles Wood is very challenging to deal with if anything goes wrong with your order and that's being polite.

UPDATE: Expect Patrick Robert Charles Wood to reply to my review with fabricated stories. He has thrown a tantrum because he can't claim on his insurance policy. After all, I will not cooperate with his stories.

16. Januar 2026
Bewertung ohne vorherige Einladung
Truffleshuffle-Logo

Antwort von Truffleshuffle

We’re genuinely sorry to read this.

We care a lot about the products we hand-pick and the service we give - and we investigate every reported issue carefully.

We always aim to resolve concerns fairly and transparently, and we stand by the integrity of both our team and the information we rely on.

If the reviewer would like to discuss the matter constructively, our customer service team is here and happy to help.

Bewertet mit 5 von 5 Sternen

Exchanged item

Ordered a Wallace and gromit cardigan for my boyfriend for Christmas which sadly wasn't quite right. Unfortunately it had sold out in all other sizes so I asked for an exchange, the team got back to me promptly and sent it right out. Good customer service, sufficient and speedy delivery and great selection of items, already eyeing up my next purchase.

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing Lounge Pants

I ordered lounge pants for the whole family. We are all delighted - funky great designs, really comfy, quality material, amazingly fast delivery, and impeccable customer service when I called with a query. We will be back! Highly recommended.

7. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My order was left in an unsafe place by…

My order was left in an unsafe place by the delivery company- unfortunately by the time I had gotten home it was no longer there.
Truffle shuffle were quick to respond and resolve the issue, Christmas presents arrived the next day with a different delivery company that delivered it to my front door. Excellent customer service and support! Thank you so much.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you Truffle Shuffle.👍

We had been let down by another company, who had terrible tracking & no movement with our order, so we cancelled with them. That's where Truffle Shuffle came in & saved the day, they had exactly what we needed & at roughly the same price with 24hr delivery, & they posted out the same day as ordered. I wasn't expecting our item to arrive until Monday morning, as the order was placed on Friday morning, but no we received Royal mail tracking, which confirmed that we would get it on Saturday, which we did.

So a HUGE Thank You Truffle Shuffle, you came through where others let us down, & our daughter will get a surprise for Christmas she won't be expecting.

So I would HIGHLY RECOMMEND Truffle Shuffle to anyone.

20. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time ordering from truffleshuffle…

First time ordering from truffleshuffle website. I ordered the Disney fantasia loungefly sorcerer hat cross body bag, delivery was quick and customer service was great, unfortunately my first order turned up faulty, emailed straight away and customer service was excellent, they went above and beyond and sent me out a replacement within 2 days, on receiving the second delivery the bag arrived in amazing condition and very well packaged & wrapped for protection as like the first delivery was.
Really happy with the customer service I received and the small gesture of sweets in package 🍬 Thankyou so much absolutely love the bag 🥰
Highly recommend truffleshuffle,
I will be returning for future orders! Thanks ☺️ ❤️❤️

25. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fantastic experience

Absolutely fantastic experience. Took too long to get the email for 10% off my first order - and it went straight to my spam folder. However, the quality of the items I purchased are superb. I ordered on a Saturday night and they were delivered on Monday. Will definitely be using this website in the future!

17. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

Great company. Whenever I order it always arrives quick and quality is good. When I've had to make returns they've issued money back quickly and the customer service is always helpful and easy.

15. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad shipping experience

If you live anywhere else than the UK don't order from this site.
They have international shipping but it's pretty bad. I ended up paying 3 times the price of my order in delivery fees for a beat up package. I don't recommend.

23. Oktober 2025
Bewertung ohne vorherige Einladung

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