Charles Trent Bewertungen 

WARNING! Be careful if selling your car to this company. They will offer you a price and then charge you for ridiculous things at the point of collection. I was charged for a missing parcel shelf despite me never having a parcel shelf, no mention of the need for my car to have one during phone/email communication with them, and despite the fact that the car was being stripped down for parts. Apparently my car was deemed to be incomplete without a parcel shelf!

Great customer service a easy to use, will definitely use again and delivery charge not to expensive

I telephoned them a very helpful person helped me order the correct part I needed ,arrived within a couple of days very well packed and secure. Thankyou for your help.

Worst company in the world of 30 years in the trade
Don't stick to there offer of salvage ask for a million photos of the car no other company does that ever
Then offers less than half the agreed amount
When asked why was it something I had incorrectly said about the car they said no
But we never pay what we offer ?????
They try and hook you in with good prices
Thre has never a more deserving company to go bust like recycling lives did
It's coming to you also don't think it's not

I searched for online quotes for scrapping my car and Charles Trent Ltd offered me twice as much as any other company. Having accepted the quote, I have been dealt with extremely professionally to complete the process via emails,text messages and phone calls. This morning, my car was collected at 7.30am, as requested. Scrapping a much loved car is always a big decision but I am so pleased that Charles Trent Ltd dealt with everything so painlessly and efficiently.

I make 4 wheels alignment because change new tyres so want be sure is geometry fine (old tyres had rubber cut on the edges) but after this alignment car pull to left and steering wheel was twisted to left. I report this and they make another alignment but nice lady said next time will be suspicious car problem.after second alignment car drive perfectly straight but steering wheel is now twisted little bit to right. So is not car problem. Anyway I’m disappointed, money wasted and was one 1 chance to correct. Rather not recommended
But team in reception very nice

T-gun needs a pay rise! A promotion! Honestly the best service I've experienced since the day I found a toenail in my big Mac! McDonald's really made amends that day, nothing has come close to that level of service, until today!

Second time I have used - swift, no drama, accurate, helpful, great delivery and accomodating for collection. Will be my go-to from now on. Thanks to Teagan!

What made this a good experience was Teagan she sort an issue out we had and made the issue into a good feeling

Absolutely spot on service, from start to end. Great communication, turned up when they said they would and paid with no trouble at all. If you have a car you need getting rid of, you can't go wrong with these guys. Offered the best price too.

Teagan was a great help in sorting the parts for my car.

Kristie helped me cancle my order after my car was involved in an accident making the items I had ordered unnecessary. She was brilliant and the product (a wheel) was a lot cheaper than I would have paid new.

Second hand parts with a first class service, saw item on eBay called to confirm correct part & purchased rear door via Teagan (sales/customer service) who couldn’t have been more helpful, professional, polite & personable.
I’m optimistic that the door will do the job and so please assume that it did if there is no update to this review 👍

I was in need of an alternator and fortunately Charles Trent is not too far from me. I called and spoke to Teagan who was polite, helpful and professional. She confirmed the part I wanted was available took my details and the order was complete. I received a email almost straight away to confirm everything, 5 star service.

Absolutely fabulous customer service, Teagan is a star, highly recommend.

Customer service great parts always in good order fast delivery one stop shop for all car related parts thanks team trent 👍 😀 👌

I have contacted Teagan on several occasions and she has always assited me .She is very proffessional and always tries to help.
She always replies and keeps you updated with any orders.

The company was very helpful, Teagan got me the part delivered in super quick time will be using them again.

Tigan made every effort to find the part l needed and was very clear about its condition . She took payment and arranged delivery

Teagan Smith is one of the best customer service members I have ever come across. She knows her car's and parts that go with it. She is patient and gives the best advice.