Ordered a QR Scanner, arrived promptly was exactly as described and needed. Was also nearly half the price of other sites for the same product.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've ordered twice from Transparent in the last couple of weeks and both times they have been extremely efficient; the items arriving within 48 hours of ordering. They also had some more-difficult-to... Mehr ansehen
Monitor arrived within two days, unfortunately we were out on delivery day. Would have been nice to know a more precise time like DPD use, however, picked it up from local Parcel Force depot. Well... Mehr ansehen
Transparent offer great product, competitive prices and lightning fast delivery. But… when I recently purchased, what I thought was, a HDMI Arc Sound Extractor only to find it didn’t actually do th... Mehr ansehen
Unternehmensdetails
- Computergeschäft
- Cloud-Speicher-Service
- Telefon- und Internetdienst
- Fachgeschäft für Drucker und Scanner
- Telekommunikationsanbieter
- Fernsehgeschäft
Informationen, die aus verschiedenen externen Quellen stammen
Transparent Communications is a leading UK supplier of IT, AV and networking hardware, providing products from leading brands including Draytek, Drobo, Netgear, Epson, Casio, Samsung, Smart and Acer. The company was founded in 2002 as a family business based in South Wales and specialised largely in a range of communications equipment including phones and bluetooth headsets. Over the coming years Transparent steered itself more to the business line of products such as routers, switches, IP phones/cameras and network storage (NAS) devices aswell as moving premises to Oxfordshire. After a successful acquistion of the company in Jan 2011 by brothers Steven and Richard Warwick, the company was moved again to the outskirts of Portsmouth on the South Coast and has experienced dramatic growth, culminating in the launch of a brand new web-site and an expansion in its range of products from 4,500 to over 40,000 products. Despite the current difficult economic climate Transparent has continued to enjoy success and growth over the past 12 months making us well placed to continuing offer great value and service to our customers throughout 2012 and beyond. We always endeavour to provide the highest quality of service to our customers and always appreciate your feedback. If you have any comments, feedback or ideas about improving your shopping experience then please feel free to contact us at any time at support@transparent-uk.com.
Kontaktinformationen
4 Northern Buildings, Northern Road, PO6 3DL, Cosham, Vereinigtes Königreich
- 0844 415 4812
- sales@transparent-uk.com
- www.transparent-uk.com
4.5
Hervorragend
637 Bewertungen
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Competitive pricing and lightning fast…
Competitive pricing and lightning fast delivery. Have to say, very impressed with the service levels.
One minor thing - I did find the Web site is painfully slow, which doesn't reflect how good you guys truly are.
Thanks for everything, and I'll be back
11. Mai 2022
Excellent service
Excellent service, contacted me when to check my order, and helped me adjust it and get the correct equipment
10. Mai 2022
Used them for the first time
Used them for the first time. Quick dispatch and delivery and responsive when I inquired last item in stock via their web chat app. I will be using again in the near future and update if necessary.
13. April 2022
The service I received wS second to…
The service I received wS second to none. Excellent service. I would highly recommend.
11. April 2022
Did as promised
8. April 2022
Great Service & Fast Delivery
8. April 2022
Excellent Service
30. März 2022
Purchase was ok
Purchase was ok, delivered early in the morning next day.
Had to use PayPal to pay using American Express, they could have taken direct Amex payment, I felt that was a hassle.
10. März 2022
Cctv
I have nothing but praise for the company
They helped me through a mine field
Regarding dvr and nvr cameras etc
Fast response through emails phone calls
Great prices and services 👏
8. März 2022
Overall a poor experience so I will not…
Overall a poor experience so I will not be placing any more orders with this company.
2. März 2022
GOOD SERVICE
1. März 2022
Great products and prices
I ordered a cabinet from these guys and the whole process couldn't have been any easier.
Website was easy to navigate and place my order, I was kept up to date all the way from clicking the purchase button to when the delivery driver was outside and the product I recieved was perfect for what I needed.
First time using these guys but it won't be my last.
1. März 2022
Bewertung ohne vorherige Einladung
Highly Recommended
Always reliable, helpful and friendly to deal with. Great range of products and competitive prices
15. Februar 2022
Don't offer full refunds.
Purchased a monitor but wasn't compatible with my work laptop. Returned within 14 days but they would not give full refund. Customer service very slow.
Edit. Their reply illustrates why this is a company to wary of.
I purchased privately, not as a business, to use with my work laptop. I tried it, it didn't work, I wanted to return it immediately, simple as that. I've had to send numerous emails requesting where my return is up to and only then received a reply, usually with an apology for lateness. I only wrote this review in frustration because once again its been 5 days with no response to my last email. They've had the monitor back for over 3 weeks now, still waiting for my refund. Very fast to reply to bad reviews though I would note.
9. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Transparent Communications
I'm really sorry you feel this way, however, your review is untrue and misleading. We do offer full refunds to customers all the time. However, usually as per our T&Cs if someone orders for business purposes you are not entitled to a 14-day cooling off period and the monitor had been opened and used during the time you weren't aware that some features were incompatible with your laptop. Ordinarily we would not have been able to accept an item back in this condition at all, but we agreed to do so with a small restocking fee, since the item could not be sold on as new given the condition it was returned in. Furthermore, I can see numerous emails going back to you on your return daily, so I would be unclear on what part of the service you felt was slow.
Ordered a printer ....
Ordered a printer that I thought was cheap. They got the price wrong and would not honour it. OK, they would have made a loss but not hacked me off.
1. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Transparent Communications
I'm really sorry you feel unhappy that we could not honour what was clearly a pricing error. The £300 printer you ordered had been subject to a price feed error and we could not supply this to you at the price of £11. As I'm sure you'll understand, there are laws in place to protect retailers from immediate bankruptcy in the event that thousands of orders came within a short space of time, before the error could be corrected. Sadly we were therefore unable to accept your order and informed you immediately and offered to help find you a suitable printer which we would also discount the price of, but you refused this offer.
DO NOT USE
Would advise not to use,Bucket shop and not a very good one,amateurish,definitely not to be used again,even one star is too much for them.
1. Februar 2022
Antwort von Transparent Communications
You ordered with us on a 4-5 day service. The goods were shipping directly from the manufacturer so we processed your order quickly and efficiently on a next day service. DPD attempted delivery twice, both times carding you and taking a picture of your front door to confirm they had attempted delivery. After failing twice, DPD put the parcel on a return to sender. At this point you then emailed us twice accusing us of running a scam to defraud you of your money. I genuinely don't understand how you could come to this conclusion given the efficiency at which we processed your order, provided you with tracking information, used Paypal to give you peace of mind and confirmed that the courier had twice been to your house. I'm afraid as well as we can process the order we cannot ensure that you stay home when the parcel is due.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.