Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Placing the order was easy and my track was delivered faster than estimated initially. I've ordered the more expensive one with wheels that was supposed to be very smooth. That's where the problem is... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Silent Gliss is a very nice curtain rail. My very heavy curtains, which struggled on the previous rail, now open and close easily. Fixing the rail to the universal fixings was easy for the straigh... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed an... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gardinenlieferant und -hersteller
  2. Jalousiengeschäft
  3. Gardinengeschäft
  4. Fensterbaubetrieb

Vom Unternehmen geschrieben

Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

473 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good quality Metropole pole/track.

The Metropole pole/track was just as described online and is of very good quality. It seems to be the most sturdy track that one can buy.
It was promptly dispatched and delivered.

24. November 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for sharing your positive experience! We're so pleased to hear that the Silent Gliss Metropole pole/track met your expectations and is of very good quality. We take pride in offering sturdy and reliable products.

It's great to know that the dispatch and delivery were prompt. If you have any more projects or need assistance in the future, please don't hesitate to reach out.

Bewertet mit 5 von 5 Sternen

Great Service!

Good communication and quick response. Product supplied on time and well packaged. Highly recommended.

22. November 2023
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Antwort von Tracks Direct

Thank you for for taking the time to leave us a review and for your positive feedback! We're pleased to hear that you happy with our communication, quick response, and that the product was supplied on time and well-packaged. Your recommendation is greatly appreciated.

If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure you continue to have a positive experience with our products and services.

Bewertet mit 5 von 5 Sternen
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Antwort von Tracks Direct

Thank you for taking the time to leave us a review and for your positive feedback! We're glad to hear that you found our advice helpful and that you experienced prompt service. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Bewertet mit 5 von 5 Sternen

Perfect

Was rather nervous about my self measuring but curved bay rail fitted perfectly. Really happy with metal track and well packaged for delivery- no more plastic rails for me 😊

10. November 2023
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Antwort von Tracks Direct


We're thrilled to hear that your self-measured curved bay rail fitted perfectly, and you're happy with the metal track. It's always a pleasure when a project comes together seamlessly.

Thank you for taking the time for leaving us a 5* review and for choosing us. If you ever have more projects or need assistance in the future, please don't hesitate to reach out. We're here to help!

Happy curtains, and thank you for your kind words!

Bewertet mit 5 von 5 Sternen

Great company for made to measure curtain tracks

After an issue with interpretation of right or left bay for a made to measure silent gloss track the company quickly resolved the issue and our order was swiftly despatched... Totally recommend Tracks Direct.I would use again.

14. November 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for sharing your experience, and we appreciate your understanding regarding the interpretation issue. We're pleased to hear that our team quickly resolved the matter and that your made-to-measure Silent Gliss track was swiftly dispatched.

Your recommendation means a lot to us, and we're here to assist with any future needs. If you have any more questions or projects, please don't hesitate to reach out.

Thank you for choosing Tracks Direct!

Bewertet mit 5 von 5 Sternen
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for your positive feedback! We're pleased to hear that you had a great service experience and found our products easy to put up. If you have any more projects or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Bewertet mit 5 von 5 Sternen
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Antwort von Tracks Direct

Thank you for your feedback and 5 stars! We're delighted to hear that you found our product and service great. If there's anything else we can assist you with, please feel free to let us know. We're here to help!

Bewertet mit 5 von 5 Sternen

Excellent advice given

Excellent advice given, followed by quick production and delivery.
Fitting was a breeze and now we have a strong robust functional system.

Thank you all.

26. Oktober 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for sharing your experience with us! We're thrilled to hear that you received excellent advice, followed by quick production and delivery. It's great to know that the fitting process was smooth, resulting in a strong, robust, and functional curtain track system.

If you have any more projects or need assistance in the future, please don't hesitate to reach out.

Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

Helpful advice & very prompt service

Very helpful advice from the team before placing my order, with guidance on measurements and angles etc. After placing the order, my track was available in super quick time (3-4 days), and the team again provided some helpful advice on fitting. Highly recommend.

16. Oktober 2023
Tracks Direct-Logo

Antwort von Tracks Direct


Hi Ian, Thank you for sharing your positive experience! We're pleased to hear that our team provided you with helpful advice on measurements and angles, and that you received your track so quickly. Your recommendation is greatly appreciated, I have passed your feedback to the team and they are so pleased you were happy with the service they provided!

Bewertet mit 5 von 5 Sternen

Swift delivery All Good!

Swift delivery , well made product

27. September 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for your positive feedback! We're pleased to know that you received your order swiftly and that you're satisfied with the quality of our product. If you ever have more needs or questions in the future, feel free to get in touch.

Bewertet mit 5 von 5 Sternen

Ordered a replacement part for a…

Ordered a replacement part for a 30-year old curtain track hoping it would fit. It arrived the following day nicely packaged. And it was a perfect fit. My only grumble was the cost of postage. But it saved me a great deal of money not having to replace the whole curtain track. So thank you! One very satisfied customer.

27. September 2023
Tracks Direct-Logo

Antwort von Tracks Direct

We're delighted to hear that the replacement part for your 30-year old curtain track was not only a perfect fit but also arrived quickly and well-packaged. We understand your concern about the postage cost, and we appreciate your feedback on this.

Delivering top notch service is super important to us, and we're thrilled to have saved you the expense of replacing the entire curtain track.

If you have any more feedback or need further assistance, please don't hesitate to get in touch. We're here to help and serve you to the best of our abilities. Thank you for being a valued customer of Tracks Direct!

Bewertet mit 4 von 5 Sternen

The turnaround was surpsiingly quick…

The turnaround was surprisingly quick and the product of a very high quality. Measuring up was a challenge but as long as you double or even treble check the rail will fit perfectly. Highly recommended bit of british manufacturing!

24. September 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for taking the time to leave us a 4-star review. We're delighted to hear that you found our service efficient, with a quick turnaround time. We take pride in delivering high-quality products, and it's fantastic to know that you appreciate the quality of your purchase.

We understand that measuring can sometimes be a bit tricky which is exactly why we offer our guarantee that if it doesn't fit then we will replace free of charge, but your tip of double or even triple-checking is indeed helpful for ensuring a perfect fit. Our team is always here to assist if you have any questions or need guidance in the future.

We appreciate your support and kind words about our British manufacturing - we are hugely proud of what we do.

Thank you again for choosing us!

Bewertet mit 5 von 5 Sternen

Really good quality tracks and easy to…

Really good quality tracks and easy to assemble and fit, they arrived in good time and were packed in a first class manner.

17. September 2023
Tracks Direct-Logo

Antwort von Tracks Direct

That's wonderful to hear! Thank you so much for taking the time to leave us a 5-star review. We're thrilled that you found our tracks to be of excellent quality and easy to assemble. It's also great to know that your order arrived promptly and was well-packaged.

We take pride in delivering top-notch products and service to our customers, and your feedback is greatly appreciated. If you have any questions or need assistance in the future, please don't hesitate to reach out

Bewertet mit 5 von 5 Sternen
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you found our team knowledgeable and helpful. At Tracks Direct, we take pride in our expertise and customer service, and it's always rewarding to receive positive feedback like yours.

Bewertet mit 5 von 5 Sternen

Excellent service

We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed and it works beautifully, very smooth in operation and with very little pull required. Quite expensive but a quality product which is vastly better than the track it replaced.

14. August 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for sharing your experience with us. We're sorry to hear about the initial damage during transit, but we're pleased that we could promptly send a replacement, and it's now installed and working beautifully for you.

We understand that quality comes at a price, and we appreciate your feedback on the Silent Gliss 3900 corded track. We're delighted to have been able to provide you with a superior product that exceeds your expectations.

If you have any more feedback or need further assistance in the future, please don't hesitate to reach out!

Thank you for choosing Tracks Direct!

Bewertet mit 4 von 5 Sternen

good quality & bending very accurate…

Really good quality & well shaped by Tracks Direct with fast delivery. Only comment is the cost for the track bending are high.

4. September 2023
Tracks Direct-Logo

Antwort von Tracks Direct


Thank you for taking the time to leave a review and for your positive feedback on the quality and fast delivery of our products. We very much value your feedback.

Regarding the cost of track bending, we appreciate your feedback on this. We strive to offer competitive pricing while maintaining the highest quality standards. we will review your feedback i the team meeting as it will helps us evaluate our pricing structure and make improvements where necessary.

Bewertet mit 5 von 5 Sternen

Amazing service and after service

Amazing service and after service - cannot fault - great company to do business with and beautiful tracks

18. September 2023
Bewertung ohne vorherige Einladung
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had an amazing experience with our service and that you're happy with the beautiful tracks we offer. Providing top-notch service and quality products is our priority, and it's great to know we hit the mark for you.

Bewertet mit 5 von 5 Sternen

Brilliant

Brilliant, Quick service and the track was bang on the right size

29. August 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you so much for your glowing review! We're thrilled that you found our service brilliant and that the track was a perfect fit for your needs. Providing quick and accurate service is what we aim for, and we're delighted to have met your expectations.

Bewertet mit 5 von 5 Sternen

Top marks

It's been a pleasure to deal with a company that has provided everything I wanted in an efficient and timely way. Very satisfied.

20. August 2023
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for sharing your positive feedback! We're thrilled to hear that you had a pleasurable experience with our company and that we were able to meet your needs efficiently and promptly. Customer satisfaction is our top priority, and it's always rewarding to know that we've achieved it.

Bewertet mit 5 von 5 Sternen

Being able to speak directly to a customer support advisor made all the difference ...

Very happy with the service I received from Tracks Direct. This was the 3rd company I approached in helping me with a problem hanging heavy curtains on a 4-bend bay window. Natalie in customer service was extremely helpful and the custom-made track was delivered in a matter of a few days. It fitted perfectly. Being able to speak to someone and get assistance with the online booking system made all the difference for me as a customer. I can highly recommend Tracks Direct.

10. September 2023
Bewertung ohne vorherige Einladung
Tracks Direct-Logo

Antwort von Tracks Direct

Thank you for your lovely review! We're delighted to hear about your positive experience with Tracks Direct and how we were able to assist you in solving the challenge of hanging heavy curtains on your bay window. We have passed your review to Nat and she is thrilled that you were pleased with the service she provided!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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