The Party Wall Collective Bewertungen 

58
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I worked with Ben and Alana to secure party wall surveys for our renovation. The communication was excellent with all parties, the work completed as quickly as possible and the fees clear from the on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ben did a great job for us and would highly recommend. Very professional and experienced and able to solve all issues that came up. Great communication throughout. Also excellent value and integrity w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ben was our main contact and explained the whole party wall process clearly. He handled our very tight timeline with impressive speed and professionalism. Communication was smooth throughout, and we a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

To be honest I don’t really tend to write reviews, however I felt the need to express my gratitude for Ben’s professionalism and astute manner when dealing with my party wall award. He knows his subj... Mehr ansehen

Unternehmensdetails

  1. Bausachverständiger
  2. auch in
  3. Baugutachter

Vom Unternehmen geschrieben

The Party Wall Collective serve notices free of charge, give advice on party wall matters and can guide you through the party wall process.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

58 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(58)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I found the service provided by the…

I found the service provided by the team to be exceptionally professional and efficient. From the initial consultation to the finalization of the agreement, their guidance was clear. They also did not charge me anything to issue the notice. This is in-line with their motto they charge only when their services/expertise are needed.

21. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very helpful company

A very helpful company. The team were very efficient and clear about the process, the work was completed very efficiently and their survey and report were very clear.

7. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful, informative and excellent service

The Party Wall Collective came recommended so we thought we would give them a try. From the outset they were so helpful and explained everything clearly. This was appreciated given it was our first experience of doing any type of building works to our home we were a bit out of touch. Every time we called or emailed we always received a prompt response, they were friendly and approachable and nothing was too much trouble for them. They equally and proactively kept us updated with matters. I would certainly use them in the future and would be happy to recommend them to others. A special mention to Alana Labadie who dealt with our matter from beginning to end and provided us with excellent service. Thank you! :)

19. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience.

We were really impressed with the service from start to finish. Communication was clear, professional, and prompt, with a quick turnaround. The website information was transparent and very helpful, which gave us confidence in their process. They genuinely seemed interested in helping us and providing good advice rather than just focusing on payment. All our questions were answered thoroughly, and the team’s honesty and professionalism stood out. We wouldn’t hesitate to recommend their services to others.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommended! Exceptional Service from TPWC for our Party Wall Agreement!

We appointed TPWC to act as our representative while our neighbour is undergoing an extension, as we wanted someone knowledgeable in this field in the event of something going wrong. Just our initial telephone conversation with Ben, we knew right away that he would be the ideal Party Wall surveyor for us. In turn, our neighbour also agreed to appoint him as the shared surveyor in this instance. Ben was friendly, approachable, and handled the task at hand with great professionalism. We would also like to take a moment to commend his secretary, Alana for keeping us updated on the progress from start to finish. We highly recommend The Party Wall Collective to our friends and family.

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient and thorough

We used TPWC when we needed some advice relating to renovations we were doing to our house. Ben was efficient and thorough. Thank you so much for making a daunting task super easy for us.

6. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you to Alana and the team at the…

Thank you to Alana and the team at the Party Wall Collective. The outcome I was hoping for was very straightforward and positive. Alana was very communicative and helpful. I would recommend their services.

23. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Prompt and Professional

Ben and Alana were really prompt and professional in getting the Party Wall survey and agreement completed with our neighbour for a loft conversion. Highly recommend them.

17. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently had the pleasure of working…

I recently had the pleasure of working with Ben Mackie from The Party Wall Collective, and I couldn’t be more satisfied with the service I received. From the beginning Ben demonstrated exceptional professionalism and expertise in party wall matters.
Ben was always prompt in responding to any queries and the entire procedure was stress-free and easy to understand.
Ben went above and beyond to ensure I was satisfied with the service and took time to discuss findings with me.
I highly recommend Ben to anyone in need of a reliable and knowledgeable party wall surveyor. His dedication to his work and commitment to customer satisfaction is exceptional.

24. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Party Wall Award

To be honest I don’t really tend to write reviews, however I felt the need to express my gratitude for Ben’s professionalism and astute manner when dealing with my party wall award. He knows his subject inside out and I have no hesitation in recommending Ben to anyone looking for a highly experienced party wall surveyor. Book him he’s worth every penny. Thank you Ben.

24. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service & at a reasonable price

My neighbour instructed Ben Mackie back in 2018 for a party wall survey regarding loft conversion. At that time we agreed to using their surveyor under shared agreement. We found Ben very respectful, professional & knowledgable when carrying the survey of our property & had prompt receipt of that report.

Fast forward to 2024, I looked up Ben again finding Ben & Alana (The Party Wall Collective) as it was my turn to have loft conversion & internal works. My neighbour kindly agreed to go the ‘shared agreement’ route for PW survey, so TPWC issued PW notice, arranged & completed survey visit of neighbour’s property and issued report within the fortnight. Very prompt, professional and at a very reasonable price compared to others.

I wouldn’t hesitate to recommend Ben & Alana, as quick to respond throughout the process & very knowledgeable.

7. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would agree with the negative reviews…

I would agree with the negative reviews here! We had a party wall issue last year and Ben Mackie was recommended by our neighbors surveyor. We called him to discuss the issue and see if he would act on our behalf! Half way through the call he abruptly said 'i will call you back' he never called back! We tried to call him again but he didn't answer... .waste of time and probably a blessing in disguise that we didn't appoint him. I would like to add in response to your reply Ben that I was given your number by Mark Omodio last year! The telephone conversation was last summer for your information. Your response just clarifies how unprofessional you are, so thanks for that, and do not worry I have not lost sleep over this, simply warning people about companies like yours. Your reply says it all! It's also interesting how many companies including yourself do not respond to emails or telephone calls, yet are very quick to respond to a negative review.

20. Juli 2023
Bewertung ohne vorherige Einladung
The Party Wall Collective-Logo

Antwort von The Party Wall Collective

Hi Kala, I am afraid I cannot recall this fateful day in the summer of last year. Apologies that I did not return your call. I am not sure how you got my mobile number as it is not advertised on my website. I have had a couple of poor reviews - luckily these come from serial 1-star reviewers like yourself, so I take these reviews with a pinch of salt. You have waited nearly a year to write a 1-star review because I did not return a phone call. I am sorry for the hurt that this must have caused and continues to cause.

Bewertet mit 5 von 5 Sternen

Speedy, great value for money and great advice!

Ben came and did the party wall agreement for our extension, and we were in a bit of a rush as a builder had suddenly became available. He was able to move quickly, offered us advice and was great value for money. We couldn't recommend the Party Wall Collective more highly.

14. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great to work with! Efficient and professional!

We had the pleasure of working with Ben and Alana on our extension, which required the services of TPWC to put together a party wall award with the two neighbouring properties.

Being new to building work, we needed someone who could delicately assist us through the complex process, and Ben and Alana were just that. They were able to progress matters at pace, maintain an open dialogue, work in tandem with the neighbouring surveyor, and put together the award quickly (and comprehensively), despite the time pressure of our build beginning.

We’d highly recommended TPWC as a transparent and ethical surveyor, and will return for any party wall matters that arise in the future.

18. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was recently put in touch with Ben…

I was recently put in contact with Ben for some advice from which he went out of his way to help me and where he could not advise in full, put me in touch with a more suitable expert relating to boundaries. Ben took the time out of his day at no fee to help, review some documents and talk over the phone. I know who to use for any Party Wall guidance or service.

17. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do NOT ask Ben for his book or for his…

Do NOT ask Ben for his book or for his advise. Do not send him you build plans nor your neighbour's surveyor name. I did this after I was impressed with his blog and Linkedin article about rogue surveyors. He asked for the above information and I simply trusted him. But unfortunately after trying to take his own advise and ask all the correct questions before signing a contract with him ( because it is not easy, and almost impossible to exit a contract with your surveyor) he said that I just have to sign, and that he is not happy to run a commentary. He also to insult me used a leverage in the fact that I sacked previous Party Wall Surveyor ( who was recommended by my builder and sacked by the builder himself as he took responsibility when she served notice to the wrong person with wrong info).

On Friday the neighbour's surveyor ( who was delaying us for nearly 2 months ) has advised my to be new surveyor NOT to take business with me as Ben told him that I signed contract with him, and that I was difficult, and that he, Ben, has rescinded the contract. This is not only not true because I have a long thread of emails to proof that Ben was pressurising me to sign contract, (but I would not sign as he was not answering my questions) but also put me in a difficult position as no surveyor wants to take my business, hence Ben's chilling words when I told him over the phone that I will not take his service , he said " good luck finding a surveyor"

It is unfortunate that Party Wall surveyors are not regulated, could work and take charge of your most precious asset, your property built and improvements, with no qualifications. Worth noting that I also became aware of secret fee pacts between surveyors and the like.

I must say that Alana , Ben's PA, is really nice , helpful and sympathetic. But unfortunately Ben is ultimately the boss and things goes only his way. I really thought that Ben was different and better Party Wall surveyor, but after what he did on Friday I feel cheated and betrayed.

I had an email, where I was told that the only way is to use my neighbour's manipulative surveyor, this is to force me to accept my neighbour's conditions. What was supposed to be a simple straight forward Party Wall agreement was complicated by me reaching for Ben's free advise.

8. September 2023
Bewertung ohne vorherige Einladung
The Party Wall Collective-Logo

Antwort von The Party Wall Collective

Hi Mervat.

You have written 18 reviews and they are all negative, so your review comes as no surprise. I really did want to help you, and as you know, I spent considerable time giving you advice over the phone and by email. I really feel quite sad that I spent so long trying to help you. I believe I could have helped, but you didn't allow me to.

There are so many inaccuracies in your review that are unfair, but in the end, it would take too long to address them all.

You say I told you that the only way was to use your neighbour's manipulative surveyor, but this is wrong. Your neighbour is lovely, and wanted to have a shared surveyor, but you refused. He was even happy to let you choose the surveyor, but you didn't. I cannot make sense of this. Your neighbour's surveyor is lovely too, and I am confident he will diligently handle matters.

The idea of me pressuring you to sign a contract is particularly offensive. I have little care for money, and as you know, I chose not to work with you (this is in writing). I was happy to lose money as for me, the privilege of working 'together' goes both ways. I am lucky for every client I have, but equally, I need my clients to feel lucky to have me, and I work hard to achieve this.

You have a habit of attacking businesses with negative reviews. This is likely to cost me money in lost work, which obviously affects my family and young children. It is hard trying to make it in life, and I wish you had seen the good work I had done for you. TPWC is far from perfect, but we try our best. I am pleased you found Alana helpful - she is amazing.

You blame me for complications regarding your build, but I think you should take some responsibility. You have:

1. 'Sacked' your first surveyor (they actually stepped aside).
2. Labelled your neighbour's surveyor 'manipulative'.
3. Outlined 'secret fee pacts' which I am not aware of and has nothing to do with me.
4. Stated my actions left you feeling 'cheated and betrayed'.

I have lots of emails from you that are emotive and blaming of others. I do not believe people are working against you. I think people want to get about their daily lives with minimal fuss. Trust me, I have enough on my plate, just like everyone else, and this is why your conspiracy theories fail. We don't know you, and have no interest in making your life difficult.

I don't think I ever spoke to you in a 'chilling' way. I am genuine, and when I wish you the best of luck, I mean it. If you wish to read this review in a chilling voice, you are welcome to do so.

I wish you the best of luck (to be read in a soft kind voice if you can).

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr