Towequipe Bewertungen 

424
TrustScore 2.5 von 5

2.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am chuffed to bits with the towbar, and it's clear fitting instructions, even the dimensions for the bumper cut out were spot on. The towbar was delivered promptly without delay, packaged well in a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Ordered towbar and car specific wiring kit, next day delivery. Towbar arrived next morning, great. No wiring. Got a call that afternoon. "Ummmm we haven't got that wiring kit, even though our com... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

internet sales page says no bumper removal or cutting. . . .WRONG why sell me a normal wiring kit as well as the recommended relay wiring kit I actually ordered? the fitting instructions were nex... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

(Approx. 8/2020) I finally got to use my tow bar for the first time because of lock down only to find the ball / bar end was very low on my empty car my jockey wheel hitting the ground.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kfz-Ersatzteilgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Towequipe, Fit your own Towbars Towequipe is the leading online retailer of Towbars and Tow bar accessories. Over 30 years we have gained a wealth of experience, not only supplying Tow Bars and Fitting Tow Bars but also in Bike Racks, Roof Boxes, Boot Liners and Roof Racks. All our Towbars come with the added assurance that if you can't fit it to your vehicle, give us a ring and we will take you through the process, step by step and completely free of charge. We've made Towequipe's website as easy to use as possible. Search your product and vehicle on the left hand side to quickly find what you need, or you can browse the website by category. Our Mission Statement “To Be The Market Leader In Vehicle And Leisure Equipment, Always Caring For Our Customer Needs And Requirements!” Seven Reasons why to buy your towbar from Towequipe 1.All* our Towbars come with free standard electrics, tow ball. With other sites you have to add this to your purchase *(Excluding the Witter & Budget Range) 2.We offer a price promise on all towbars and cycle carrier. You buy in the knowledge that you can not buy cheaper anywhere else in the UK. 3.We have the biggest range of Towbars offered for sale in the UK, giving you the choice from the Towsure budget range to the Premium ranges such as Westfalia, Towtrust, Witter and Bosal. 4.When your item leaves us we always send it on a Next working day delivery if available for your area at no extra cost. No premium is charged for this service. 5.When you purchase from Towequipe you also purchase over 30 years of towbar fitting experience. 6.All purchases are backed by a Technical Helpline, staffed by Towbar Fitters who work with the products we sell (Normal Call Charges Apply) 7.We have the biggest choices of payment methods available. Card Payments are taken using our own secure server so you can be rest assured that your payment are dealt with in the UK regulated by the FSA. If you prefer not to give us your payment details you can use either Google Checkout or Paypal where YOU control the payment sent.


Kontaktinformationen

2.4

Mangelhaft

TrustScore 2.5 von 5

424 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.4

Alle Bewertungen

(424)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great company with excellent service

I ordered a quite bulky item on Friday and it was delivered on Monday. Quite outstanding and the product was well packaged / protected. Would recommend them to a freind.

5. August 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First purchase, excellent value and service ensures it will not be the last!

My first experience with Towequipe resulted in prompt and efficient service. Although the free standard delivery option selected quoted an acceptable 3 to 5 days delivery, the item was received the day after ordering. The item was very competitively priced and everything arrived well packaged. The whole experience with Towequipe was straightforward and trouble free. If you are buying, this is a web site well worth considering.

2. August 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just what I asked for!!

The goods arrived very promptly, and in good condition. The only comment I would have is please print the fitting instructions (especially the wiring instructions) in larger type .

2. August 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

very good service and prompt delivery

Excellent company just one small thing - the plastic cover that you put on when the towball is detached was broken on delivery, the packaging could have been little better. I trust tow equip will forward me anew one

1. August 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

excellent

very helpful quick delivery on items would recommend to all 1st class service

1. August 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

WORTH THE WAIT

ORDERED BIKE CARRIER, HAD TO WAIT THREE WEEKS,BUT COM'S WAS GOOD AND WHEN ARRIVED WAS PLEASED WITH MY PURCHASE......THANK YOU..

27. Juli 2013
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Snow chain disaster!

I found the customer service, at tow equips very disappointing, in my recent purchase of snow chains for my vehicle. On ordering, I specified size of chain to later on delivery to be sent the wrong size! I of course contacted the company, and they asured me the chains would fit, and asked for photos to show the problems, i was experiencing. They agreed there was a problem and arranged a per paid, returns envelope, to return the product. A week later I had received a new set! To my amazement, exactly the same as the first! Its quite incredible,as i spoke to a member of staff, a few days previously to double check my order. In frustration I contacted Tow equipped, to express my anger and demand a refund! I was told, I would have to pay for the costs, in returning the item, as the prepaid label I had used previously was no longer available to customers! They also informed me that refunds were only maid if items were in as new condition! I of course had used the product, in attempts to fit the chains...

I have personally found the whole process, extremely frustrating and believe tow equipe needs to improve on their customer service..

19. Juni 2013
Bewertung ohne vorherige Einladung
Towequipe-Logo

Antwort von Towequipe

Good Afternoon
We apologise on this occasion we have not been able to supply you with an item that is appropriate for you specific vehicle. We appreciate that this must have been very frustrating for you and we have since improved our customer service procedures. When contacted the manufacturer offered no explanation of the fitment issues originally mentioned and for this we apologise.
Thanks for being so honest; we appreciate customers who let us know when things are not right with our service.
Regards
Chris

Bewertet mit 2 von 5 Sternen

con job

I bought a tow bar as shown in the photo only to have a completely different tow bar delivered,as far as I am concerned this company conned me ,then when I complained about it ,was told its only a photo they use

6. Juni 2013
Bewertung ohne vorherige Einladung
Towequipe-Logo

Antwort von Towequipe

Good Afternoon
We are sorry you feel disappointed regarding your transaction. We have since updated our listings to represent the correct image of towbar being purchase. This is the only detachable style of towbar brand offered for your model.

Thanks for being so honest; we appreciate customers who let us know when things are not right with our service.
Regards
Chris

Bewertet mit 2 von 5 Sternen

Good untill you get a faulty item

I bought a car specific towbar wiring kit for my ix35. When I connected my trailer I had no brake lights. After checking the system I found I had a faulty relay. As it was five months since purchase, I phoned and eventually got a person, explained the checks I'd made and waited on a call back none came. After four calls three repeats of the checks, three call backs and four days they eventually said they would get a relay from the makers and forward it to me. This was done promptly. The calls and time spent by them trying to get the item from the manufacturer at no cost to them would have paid for a new relay, never mind the hassle to myself.

4. Juni 2013
Bewertung ohne vorherige Einladung
Towequipe-Logo

Antwort von Towequipe

We are sorry for the inconvenience, as the module of the wiring kit had a fault, this needed to be sourced direct with the manufacturer, as we do not keep parts of kits in stock.



Bewertet mit 5 von 5 Sternen

Hastle free towbars

Looked up the tow bar I required on there web site rang the sales department to confirm I had selected the corect towbar, checked stock and availabilty all ok ordered it over the phone paid for it with visa card this was at 3.00 pm the tow bar arrived the next morning well packed with good instructions everything thing required was in the kit; fitted the towbar to the car no drilling or modifying required fitted straight on wired up the lights road tested vehicle with a trailer all Ok returned car to customer everybody happy

3. Juni 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Tops for service, advice and qual;ity goods

For someone who was quite naive about acquiring the correct type of roof carrier for modern cars not fitted with rails or a gutter, then Towequipe are the experts in providing advice and the correct goods at competitive prices. Everything was provided with crystal clear instructions which were dedicated specifically for each model of car.

30. Mai 2013
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr