Tobermore  Bewertungen 

86
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Aftercare non existent when thier product failed fitted by one of their approved installers. Be careful when buying any of their Secura products.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I requested a home visit from the Tobermore website. This service is excellent and our Area Manager Mr Jason Collinge was very professional and helpful from start to finish. I decided to go for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very pleased with how professional and helpful Mark from Tobermore was. He visited my property to give some advice and guidance on their blocks and what makes them different from other block pavi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

20 years ago we used Tobermore products in our home landscaping project. They are still perfect. I have a planted, raised border on one side of the garden and wanted to replicate it on the other side.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Ziegelhersteller

Vom Unternehmen geschrieben

Tobermore manufactures hard landscaping products for the domestic & commercial markets. Tobermore serves the UK & ROI markets. Product ranges include paving blocks, walling systems & permeable paving.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

86 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(86)

8 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Avoid at all costs

Avoid at all costs. Sell you a paving flag that's bowed and blotchy in colour throughout and tell you it's within british standard when you question it.... two reps came out measured the flags, agreed with me some were not within the standard. Then they were 'supposedly' going to report to the quality team and get back to me. But that was followed up by an email from Tobermore telling me the case was closed. Should I add no mention of the colour issue was ever addressed. Spent almost £3000 on substandard product. Absolutely disgrace.

6. Juni 2023
Bewertung ohne vorherige Einladung
Tobermore -Logo

Antwort von Tobermore

Hello Ryan, We are sorry you were not happy with the service you received but we can confirm that all procedural steps were completed. Please see summary below.

Our team arranged a site visit on 5th April 2023 and demonstrated the flags supplied to this project are within tolerance by using a BS calibrated notch bar which is the only accurate way to measure flatness and bow of flags.

Our flags are manufactured and tested in compliance to BS EN 1339:2003, we have a quality management system in place to ensure compliance to this standard. We can confirm that the product supplied to this project met the requirements of this standard therefore we cannot provide any further assistance on this matter; we have now closed your case.

Bewertet mit 1 von 5 Sternen

From the day my drive and patio was laid

From the day my drive and patio including paths was laid. There was a complete difference in the colour of the two halves of my drive. I brought this to the attention of the paving company and they told me they would get it sorted. Tobermory visited my home twice over the last year but would take no responsibility kept saying it was the salts coming out. Now after 12 months finally they have taken it all up 200 square meters. I have now paid over £3500.00 and the merchants have paid the rest to have a far better product from Marshall’s. The comments made by your other customers in their reviews is exactly what I experienced. I only got the job sorted when I told I was going to my solicitor that seemed to get them focused. The paving company even tried cleaning my paving and all the colour washed down the road. Wish I had never seen Tobermore paving my new paving looks fantastic if anyone is thinking of having a paved drive make sure you go and see drives where tobermore bricks have been used and speak to the customer wish I had

10. Februar 2024
Bewertung ohne vorherige Einladung
Tobermore -Logo

Antwort von Tobermore

Hello Mr & Mr Bishop,

Thank you for taking the time to write a review, we are deeply sorry that your Tobermore products did not live up to expectation. This is disappointing to hear and something we take very seriously at Tobermore as we hold ourselves to high standards in both our products and customer service. We have passed your comments on to our product development and customer care teams and want to ensure your voice is heard as we continue to improve.

Please feel free to get in touch at choosetobermore@tobermore.co.uk should you wish to discuss the matter further.

Bewertet mit 1 von 5 Sternen

Slabs not fit for purpose

Slabs are easily scored and have no longevity. Appear to be produced cheaply almost sprayed on the top. I was informed that the colour pigmant is concentrated in the top 3rd of the slab which is clearly not true as when they arrived chipped you could see the grey concrete underneath. Awful product.

5. Februar 2024
Bewertung ohne vorherige Einladung
Tobermore -Logo

Antwort von Tobermore

Hello John,

Thank you for taking time to express your views. We are saddened to hear you were not satisfied with your Tobermore flags. All our paving flags and blocks are manufactured to a very high standard with only the best quality pigments and undergo rigorous testing and quality assurance to maintain standards. We apologise that you feel that you did not receive this level of quality. We have passed your feedback onto our products team. Please don’t hesitate to get in touch with any questions you may have.

Bewertet mit 5 von 5 Sternen

Fantastic service and fantastic…

Fantastic service and fantastic products. I have Sienna on my drive and Historic on my patio. These products have transformed my outside space.

10. Mai 2023
Bewertung ohne vorherige Einladung
Tobermore -Logo

Antwort von Tobermore

Hello Mrs Devlin,

Thank you for your kind remarks! We are thrilled to hear you love your Tobermore products as much as our other customers. Our vision is to transform places through great experiences and products so we are delighted to hear this rings true for you.

We appreciate your review and hope you enjoy your new patio & driveway at your home!

Bewertet mit 5 von 5 Sternen

Great service from a local company

*** UPDATED 25 MARCH 2024 ***
It is a shame it took you 18 months from my original post to reply - by which time Owen had left and you closed your Bangor office.

We ordered paving for our garden from the Bangor office, and were delighted with the process from start to end.
Owen was extremely helpful, and kept contact with us throughout the project to ensure all was well.
I have no hesitation in recommending this company.

8. November 2022
Bewertung ohne vorherige Einladung
Tobermore -Logo

Antwort von Tobermore

Hi Mark,

Thank you for your fantastic review, we are delighted to hear you had a great experience with us – our customers are at the heart of everything we do.

We thrive on this type of feedback and our mission at Tobermore is based on creating great products and great experiences for our customers and we’re so happy that we were able to make it happen for you.

Thanks again.

Bewertet mit 1 von 5 Sternen

Poor Tobermore Products

Our front garden was laid with Tobermore products in Dec 2020. We were not impressed when first laid and we are even less so now. They chip easily, they discolour easily and although the paviours are all meant to be the same colour there are clearly 2 different shades in our garden which now looks very shabby. They were also not helpful when we contacted them to express our dissatisfaction. We cannot recommend their products and would suggest that anyone thinking of doing so should be very careful and perhaps ask to see gardens locally where their products have been laid. I'm happy to send anyone a photo of our front garden to show how it looks.

26. September 2022
Bewertung ohne vorherige Einladung
Tobermore -Logo

Antwort von Tobermore

Hi Al,

We are sorry to hear that you were not happy with the finished look of your project. Whilst we have several factory procedures in place to help control shade, colour and texture within and between batches we cannot guarantee consistency 100% of the time.

We provide advice to all paving contractors and merchants on how to achieve the best colour blend with Tobermore products, we apologise that this wasn’t to your satisfaction. Please get in touch if you would like to discuss the matter further.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr