TLX Bewertungen 

510
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

​I had a fantastic experience with tlx.co.uk! For me, customer service and support are what matter most—especially when issues arise with an order. Raven provided quick, full support from the very sta... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My son bought a Tv from EBay at the weekend when they had a 15% discount event on which required the purchase to be over £9-99 and within certain dates. Unfortunately, although he tried, he wasn’t abl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have bought a lot of items from this company through ebay and found them to be brilliant. The items are well described and usually in a much better condition that the description. If anything is not... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... Mehr ansehen


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

510 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(510)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ordered a escooter was really impressed…

Ordered a escooter was really impressed not only with the purchase but how quickly it arrived will definitely use this company again

6. August 2024
Bewertung ohne vorherige Einladung
TLX-Logo

Antwort von TLX

Hi Jane,

Thank you for your wonderful feedback! We’re thrilled to hear that you’re impressed with your e-scooter and that it arrived quickly. Your satisfaction means a lot to us, and we appreciate your trust in our company.

We look forward to serving you again in the future!

Best regards,
The Kazoop Team

Bewertet mit 1 von 5 Sternen

Con Artist - Beware!

I placed an order for my mother and my mother paid with her debit card, to be delivered to HER address. Nowhere on the website does it state delivery timescale. I tried to call customer services line on Saturday, provided by their website, but they were closed - their automated message informs their lines was open between Monday to Friday.

All throughout Monday I had been trying to get through to them and I was unable to reach through to anyone.

I had major fraud concerns. The red flags were enough for me to email them to express my concerns.

I received a reply from a non-British person to tell me they did not despatch my order because I did not pass a few security checks!! Please make it make sense of this, because I can’t. I did not apply for credit, I paid in full for a RECONDITIONED MOBILE PHONE. It’s wasn’t just the lack of professionalism, it screamed business rort. As a former fraud investigator in financial crime, I questioned their operation, and believe they returned my mothers money in panic.

If you use this “business”, then it is at your own risk. Good luck,

28. Juli 2024
TLX-Logo

Antwort von TLX

Thank you for sharing your feedback, and I sincerely apologise for the frustration you experienced with your recent order. We take issues of security and customer satisfaction very seriously, and I appreciate the opportunity to clarify the situation.

We have protocols in place to protect our customers and prevent fraud, which sometimes requires additional verification, especially for large purchases. I understand how this may have caused confusion and concern, especially given your background in fraud investigation.

I apologise for any inconvenience caused by our customer service availability and the response you received. We aim to communicate clearly and effectively with all our customers, and I’m sorry you felt we fell short in your case.

Please know that we are continually working to improve our processes and customer experience. Your feedback is invaluable in helping us identify areas for improvement.

If you have any further questions or if there’s anything we can do to assist you further, please feel free to reach out.

Thank you for your understanding.

Thanks
The Kazoop Team

Bewertet mit 5 von 5 Sternen
TLX-Logo

Antwort von TLX

Hi Bryan,

Thank you for your positive feedback! We're glad to hear that your order arrived on time and was left in the right place. Your satisfaction is important to us, and we appreciate your support!

If you need anything else, feel free to reach out. We look forward to serving you again!

Best regards,
The Kazoop Team

Bewertet mit 5 von 5 Sternen

I had an excellent experience with this…

I had an excellent experience with this seller! The service provided was top-notch, and the quality of the item exceeded my expectations. The seller was prompt in responding to my inquiries and ensured the product was well-packaged and delivered on time. I highly recommend this seller for their professionalism and high-quality products. Will definitely purchase from them again!

17. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service! I had a faulty batteries on one of my purchases and I made contact to see what could be done. The comms were excellent and I received an acceptable resolution in just one day! This seller cannot be faulted and provides an excellent service. Nothing was too much trouble and apologised for the inconvenience too - something you don’t very often have from anyone these days. I have purchased more than 6 items from this seller and will definitely be purchasing from them again. I can honestly say, without any doubt, that I would highly recommend this seller....thank you Adam.

10. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely exceptional customer service

Absolutely exceptional customer service, I had a faulty phone which was replaced super fast for a like for like swap, comms were excellent. This seller is keen to show excellent service and nothing was too much trouble. I will definitely be purchasing from this seller again and top of the shop for trusted merchants....thankyou Adam !

3. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent company to deal with

Excellent company to deal with. I had an issue with an item I bought a few months back, they arranged a replacement unit which was swapped over within 2 days of my complaint. Look forward to doing business again!

24. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very Impressed

First time I have used this company. I had not heard of them before so was a little sceptical but I am pleased I took the plunge.
The description of the item and condition was accurate.
Delivery was very quick.
Communication was quick and effective.
The whole transaction was simple and straightforward.
I did have one very minor issue (which would not have changed my review in any way and to keep this short). I emailed them on the day I received the package and by the following day I received a replacement part (a very small minor part).
No ifs or buts. Just did it.
So, customer service brilliant.
My opinion = very very pleased.

27. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought 2 x Apple 14 plus phones at…

Bought 2 x Apple 14 plus phones at great price and phones in very good condition. Dealt with Anita with a slight issue and had brilliant response. Would defo use this company again for a new phone and customer service was second to none 👍

20. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service ordered a Samsung phone open never used , was as new , had a slight issue with the accessories , contacted seller quick response got it sorted out with no hassle , have bought a few phones from this seller , would highly recommend this seller

21. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have only had this fitbit for few…

I have only had this fitbit for few weeks and it doesn't hold the charge for more than a day and half wich is quite useless

12. Juni 2024
TLX-Logo

Antwort von TLX

Hi Sonia,

Thank you for your feedback. I’m sorry to hear that you’ve been experiencing issues with your Fitbit’s battery life. We understand how important it is for your device to perform as expected, and I apologise for the inconvenience this has caused.

We appreciate your patience, and I'm glad we could process your refund. If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.

Thank you for your understanding!

Best regards,
The Kazoop Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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