I chose TJ Beauty Products because the product was competively priced. Additionaly, the delivery was timely and the product properly packaged. As my first experience with TJ Beauty Products was a p... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The website was easy to use making it easier to find the product I was looking for. The product descriptions were very helpful in deciding which one to buy. I have given four stars because of the deli... Mehr ansehen
There is only one issue, but it is a major one: the lack of communication with the customer after the sale. I tried to contact you after 10 days via WhatsApp and email to make an inquiry, but to no av... Mehr ansehen
The product for me was what was needed because I don't really do chemicals especially for my family so this product comes in handy for kids too because their scalp is precious. Delivery was not pr... Mehr ansehen
Unternehmensdetails
- Kosmetikgeschäft
- Anbieter von Extensions
- Fachhandel für Haarpflegeprodukte
- Kosmetikbedarf
- Kosmetikproduktanbieter
- Laden für Gesundheits- und Kosmetikprodukte
Vom Unternehmen geschrieben
TJ Beauty is a UK beauty retailer built around one simple idea: melanin-rich skin and textured hair deserve products that actually work, sold by people who understand them. ................................................................................... We are an independent, Black-owned business operating both a full online store at tjbeautyproducts.co.uk and long-standing physical shops on Walworth Road in South London — so you can order to your door or come in, ask questions and pick something up the sameday ................................................................................... What began as a local high-street beauty supply shop serving South London's African, Caribbean, South Asian and mixed-heritage communities has grown into one of the UK's most comprehensive destinations for afro, curly, coily, relaxed and locd hair, plus skincare formulated with deeper skin tones in mind. Every product we stock is 100% authentic, sourced through legitimate channels, and chosen because it performs — not because it markets well ................................................................................... WHERE TO FIND US ................................................................................... We are a genuine bricks-and-mortar retailer as well as an online store. Both shops sit on Walworth Road in Walworth, South East London — a short walk from Elephant & Castle station, and easily reached from Camberwell, Peckham, Kennington and Bermondsey ................................................................................... TJ Hair & Cosmetics 299 Walworth Road London SE17 2TG Opening hours: Mon–Sat 9am–7pm, Sunday 10am–6pm Phone: 0207 701 2444 ................................................................................... Melanique Glow Store 257 Walworth Road, Walworth London SE17 1RL Opening hours: Mon–Sat 10am–7pm Phone: 0207 701 2444 ................................................................................... Our flagship at 299 Walworth Road is the full beauty supply experience — thousands of lines across haircare, skincare, cosmetics, wigs, braiding hair, electricals and salon supplies, with staff who can talk you through porosity, protein–moisture balance, colour developers or a relaxer strength without guessing. ................................................................................... A few doors along, 257 Walworth Road is home to Melanique Glow, our own skincare line — a dedicated space for brightening, toning and everyday skin routines built specifically for melanin-rich skin. This address is also our registered office. Our registered company address is TJ Beauty Products Ltd (company no. 09555557), 12 Hill Drive, Kingsbury, London NW9 8PH. ................................................................................... Online, we ship across the UK with free delivery on orders over £40, and deliver internationally to over 150 countries with local currency pricing and a French-language storefront. ................................................................................... THE RANGE: THOUSANDS OF PRODUCTS, HUNDREDS OF BRANDS ................................................................................... Range is where TJ Beauty genuinely stands apart. Most retailers carry a token "textured hair" shelf. We carry the whole category — and then the categories around it — so a family can do an entire beauty shop in one basket. ................................................................................... HAIR CARE Shampoos: moisturising, clarifying, sulphate-free, scalp and dandruff care Conditioners, leave-ins, deep conditioners, protein treatments and reconstructors Hair masks and intensive treatments for damaged, bleached or over-processed hair Moisturisers, hair oils, growth oils, scalp serums and butters Styling: curl creams, puddings, custards, gels and jellies, edge control, mousses, setting lotions, sprays and pomades Relaxers, texturisers and post-relaxer neutralising care for every strength Specialist ranges for locs, protective styles, wave patterns and heat protection ................................................................................... HAIR COLOUR Permanent, semi-permanent and demi-permanent colour Professional salon colour lines alongside high-street home kits Bold fashion shades, bleach, peroxide and developers in multiple volumes Men's hair and beard colour ................................................................................... WIGS, EXTENSIONS AND BRAIDING HAIR Braiding hair in a wide spread of lengths, textures and colours Wig caps, wig glues, adhesives and safe removers Wig styling, refreshing and maintenance products ................................................................................... SKINCARE Facial care: cleansers, exfoliating washes, toners, serums, moisturisers and gels Body care: lotions, creams, butters, body washes, body oils, shower gels and bar soaps Targeted ranges for dry skin, sensitive skin, acne and blemish-prone skin, hyperpigmentation, dark marks, evening and brightening, anti-ageing and sun protection Supplements and inner-beauty products, including our own daily radiance capsules ................................................................................... COSMETICS AND MAKEUP Foundation, concealer and face powder in shade ranges that go deep enough to actually match Eyes: eyeshadow, eyeliner, mascara, brow products and lashes Lips: lipstick, gloss, lip gels and lip care Brushes, sponges and beauty tools ................................................................................... MEN'S GROOMING Haircare and styling for waves, fades, curls and locs Beard care, beard colour, shaving products and aftershave Men's skincare ................................................................................... KIDS AND BABY Gentle shampoos, conditioners, detanglers and moisturisers for children's curls Kids styling products and kids' relaxers/texturisers Baby care, bobbles, pins, clips and hair caps ................................................................................... ELECTRICALS, TOOLS AND SALON SUPPLIES Hair dryers, straighteners, curlers, wavers, clippers and trimmers Detangling brushes, combs, wide-tooth combs, picks and bonnets Professional salon supplies for stylists, barbers and braiders ................................................................................... BRANDS WE STOCK ................................................................................... We carry hundreds of brands across price points — household names, salon-professional lines, cult community favourites and Black-owned independents. Regulars include Cantu, Shea Moisture, ORS, Creme of Nature, KeraCare, African Pride, Design Essentials, As I Am, Camille Rose, Aunt Jackie's, Palmer's, Mielle, Luster's, Taliah Waajid, Sunny Isle, Jamaican Mango & Lime, Blue Magic, Nature Spell, Moroccanoil, L'Oréal Professionnel, Adore, Crazy Color, Bigen, X-Pression, Ebin, Aveeno, Clear Essence, Fair & White and Pr. Françoise Bedon — alongside our own line, Melanique Glow. ................................................................................... You can also shop the way you actually think about products: by concern (dandruff, frizz, growth, hyperpigmentation, acne), by hair type, or by ingredient — rosemary oil, black castor oil, shea butter, argan oil, aloe vera, coconut oil, tea tree, olive oil, keratin and biotin all have their own curated collections. ................................................................................... MELANIQUE GLOW — OUR OWN BRAND ................................................................................... Melanique Glow is TJ Beauty's chemist-formulated skincare line, developed specifically for melanin-rich skin and made without banned cosmetic ingredients. The range covers brightening and toning body lotions, glycerines, exfoliating body washes, soap bars, daily face creams, renewing face serums, supplements and value bundles. It is fully UK-compliant, and it exists because our customers asked for a safer, better-formulated way to get the results they wanted. ................................................................................... HOW WE WORK ................................................................................... Melanin-first curation. Products earn their place because they perform on textured hair and deeper skin tones — not because a label claims they do. Authenticity guaranteed. Genuine stock, properly sourced, correctly stored. No counterfeits, no grey imports. Real expertise. Our shop floor and customer service teams know the products, the ingredients and the routines, because they use them. Compliance taken seriously. We review formulations against UK cosmetic regulations and remove anything that doesn't meet the standard, even when it sells well. Community-driven. Over 1,400 verified customer reviews across our product pages, and a community we're active in every day at @tjbeautyuk. ................................................................................... GETTING IN TOUCH ................................................................................... Questions about an order, a product recommendation or a routine? Contact us through the website, call either store on 0207 701 2444, or come and see us on Walworth Road. We also offer gift cards, bundle deals and regular seasonal promotions, and our newsletter subscribers get 10% off their first order. ................................................................................... ................................................................................... tjbeautyproducts.co.uk
Kontaktinformationen
299 Walworth Road, SE17 2TG, London, Vereinigtes Königreich
- 07852579824
- contact@tjbeautyproducts.co.uk
- www.tjbeautyproducts.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I bought Makari carotonic extreme body…
I bought Makari carotonic extreme body lotion from them and they’re said to be affiliated with Makari Europe but I got a fake product. The smell and the texture is awful . Immediately I opened it, I knew something was wrong but was in denial since it’s Makari Europe till I saw people’s experiences. Guys be careful because it’s obvious they sell fake products
Don’t purchase from them ordered the…
Don’t purchase from them ordered the olive oil clump gel. I normally use the smallest amount and I have covered my hair to hold it down and it doesn’t work. It’s either watered down or completely fake. Luckily I only spent £20 with them.
DODGy company
DODGy company! Please don’t buy from them. Ordered 3 items they send me only 2. Ignored my emails, never got refund for a missing item.
What a Scammer! Hope they will bankrupt soon!
Be careful people
I recently purchased QEI+ glycerin from…
I recently purchased QEI+ glycerin from TJ Beauty, which is allegedly associated with Shop Makari Europe. To my disappointment, the product had a foul smell like rotten eggs and even caused a burn on my skin. It’s evident that these companies sell counterfeit products. Both TJ Beauty and Shop Makari Europe are scammers and deceitful liars. If you care about your health and your skin, I strongly advise against buying from them.
Original Mango & Lime Products and Fast Delivery
Bought a range of Jamaican Mango & Lime products and they were all authentic and original products. My order was dispatched quickly and arrived on time. I was hesitant to order because of the bad reviews but glad that I did as the products were competitively priced compared to others.
Total Scam
Items out of stock apparently. Sent me a refund short £5 with no explanation and now not responding to emails.
Fake item
Received shampoo that I ordered. However an obvious fake product.
Different colour smell and even the label is clearly stuck on manually not machine added.
I'll give it a try. Hopefully there's nothing in there that'll cause my hair to fall out lol
Fake products sent to me
Fake products sent to me, I bought The Makari Naturalle Extremes, both cream and serum were fake. I experienced this when I purchased in January and I reported this earlier this to them nothing was done , I just put down to a bad
batch. I used the opportunity of black Friday sales to get myself some products but end up with all the items been fake. They filled the bottles with cheap crappy stuff, I had a bad reaction on my face immediately i used the serum. I am So disappointed, Pls Don't waste
your money with this company, they are scam.
Don't buy here!!
Don't buy here!!! Worst shop and worst service ever!!!
Lost a lot of money over this.
I purchased the Kinky Curly Curling Custard. It arrived quickly (in Germany) but the product was not ok. The one I opened smelled bad and both of them had a slightly milky colour. It made my hair look dry. The customer service ignored my email. When I contacted them over the chat they refused to refund or give me a retour label.
As I said: Worst shop and worst service ever!!!
TJ83773 - Gone wrong!
They sent me the wrong coloured hair and when I emailed they just ignored me. Terrible company with even worse customer service.
IT'S A SCAM
IT'S A SCAM
I have purchased product online and they send me something else which was very cheap than my original order. They don't except any liability and don't care about customers.
PRODUCTS ARE COUNTERFEIT
Products arrived quick. The only good thing I can say..
These products however are not authentic, they are cheap replicas of authentic brands and then when questioned and requested an invoice they refuse to prove authenticity.
AVOID
Products never arrive & poor service
Products were ordered early in June 2024, after an extended period with no products arriving I contacted and requested an update on order. I was informed items were due for dispatch late June as they were a preorder (I did not see this when ordering as they were a gift I would have ordered an alternative). Follow up on order status was made mid August and I was informed products had been sent out. As they had not arrived I was informed they would be sent again. It’s now mid September still no products have arrived, follow up emails and requests for tracking numbers have been ignored. I would stay away from this company.
Some products past expiry date on delivery …
Despite reading a few negative reviews here I decided to try my luck with this shop only to receive some items which have well past the expiry date. Been calling the customer service line severally but no one picks up and calls not returned either. I don’t know if they intentionally sent me the expired items or it was an oversight. Now can’t get through to them for a refund or replacement so am left with expensive Makari product I can’t use . Was really hoping to be a repeat customer but I doubt it now after my first experience.
I spent weeks struggling to find a…
I spent weeks struggling to find a particular hairdryer but called this store and they told me they had it. They were polite, swift to answer my queries and delivered on their promise as I received the item the next day. It was a fantastic experience and would definitely use this wonderful store again. Many thanks to to TJ Beauty!!!
Happy consumer
First time using this company. As an Afro Caribbean woman it is not always easy to get the hair products I want. But after searching google I found all the products I wanted from this company. Fast delivery. Everything well packaged. Prices were reasonable. Would definitely buy from them again.
Appalling customer and sales…
Appalling customer and sales experience. Wrong product sent due to wrong photo being advertised on the website. No appology, no offer to rectify unless I pay postage to return, then suddenly no further contact. I really wish I had read the reviews here before buying from this company.
Missing Item
I have been buying from TJ Beauty for a while now. I never encountered a problem until this week. I ordered four items from the website. Unfortunately, I only received three of those items. I have been calling them since Wednesday to refund or send me the missing Serum from the items. No one has gotten back to me. The Lady on the phone kept promising me that someone would call me at 2 p.m. or send me back the missing serum. To date, I have not received the serum, a call or a refund. Not even an email. It's unacceptable to treat your loyal customers like this.
Excellent service needed a parcel …
Excellent service needed a parcel urgently so opted for special delivery received delivery the following day. Well pleased with this company and it is black owned so happy to support.
I never got my package
I never got my package, and I was only partially
refunded . Really bad first impression!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








