Timberwise Bewertungen 

337
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Chris Walker came again to follow up a minor woodworm issue which has since been attended to. His friendly and helpful response to our call was much appreciated, and all work has been carried out to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had to have wood worm treated in our lounge so got in touch with the Chesterfield branch. The quote we had was very reasonable and with the added benefit of 0% finance, it was almost a no braine... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

If I could give zero stars, I would! What a sham of an organisation! Let’s go through the facts! First they provided a survey and some recommendations to deal with the damp issues in our cellar. They... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’ve had a problem with mould on an internal wall, and after lots of expensive advice from plumbers, builders & decorators we decided to call Timberwise. This really pleasant well dressed guy cal... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Abdichtungsunternehmen
  2. auch in
  3. Hausverwaltungsunternehmen
  4. Schädlingsbekämpfung

Vom Unternehmen geschrieben

Timberwise are the UK’s market leading Property Care Company and that is something we are hugely proud to say. Our service offering spans nationwide with Timberwise branches across the country. Not only does this mean we can offer a quality services we are proud of to every home in England, Scotland and Wales but it also means we have critical local knowledge no matter where you live. Timberwise has been caring for properties since 1968, and have over that time built a reputation for a quality and professional service. Our professional experience is backed up by long term guarantees. We provide Property Care and Preservation services for both domestic and commercial properties so no matter what the scale of the issue may be, our experts have the knowledge and skills to make your property great again. Our services include, Basement Waterproofing, Dry Rot treatments, Wet Rot treatments, Damp proofing and Woodworm treatments amongst many more. Your property is likely to be the largest single investment you will ever make and with Timberwise you will have the peace of mind that professional excellence comes as standard. You can trust Timberwise to provide you with the ideal solution for all your property preservation needs.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

337 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(337)

48 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service

Liam & Mark (Glasgow) have been great extremely hard working professional polite informative clean & tidy & very respectful of our home. Sharon & Laura from office always contactable & helpful re time scales & organising. Stuart surveyor been most helpful. Thank you to all.

22. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Hi Margaret- thanks for taking the time to review your experience with us. We're really pleased to hear that you were happy with the level of service provided by Liam, Mark, Sharon, Laura and Stuart. We'll be sure to pass on the kind words to them all.

Bewertet mit 5 von 5 Sternen

We used Timberwise for peace of mind to…

We used Timberwise for peace of mind to check timbers and potential damp around the chimney. Forrest Hamilton came out from the Edinburgh office and did a thorough inspection. He inspected the chimney / ceilings, went up the loft and inspected there taking photographs so my mum was able to see everything. From a ladder outside he was able to inspect flashings etc. then sat with mum and put her mind at ease, showing photos and explaining the moisture readings showed there was no cause for concern. In addition to this he advised on work that was needed by a roofer going forward. I was really impressed and grateful for his time and would have no hesitation on calling on Timberwise in the future.

14. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Hi Rona- thanks for taking the time to review your experience with us. We're really pleased to hear that you were happy with the service provided by Forrest and you would be happy to use us again. We'll be sure to pass on the kind words to him!

Bewertet mit 1 von 5 Sternen

Would not recommend this company

Would not recommend this company. The surveyor told us one areas of damp was coming from outside but didn't know where from and didn't have any ladders to inspect or diagnose the issue. We are still no clearer on why we are getting damp. We paid upfront for this service and have been very disappointed and still don't have a report.

5. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thank you for taking the time to leave a review. Our surveyor has made contact to resolve the issues you have raised to bring the situation to a satisfactory conclusion. If we can be of any further help please do not hesitate to make contact.

Bewertet mit 5 von 5 Sternen

We are disappointed with the report…

We are disappointed with the report given. We are still not aware of what the problem was. The report even stated that a full inspection wasn't done on the outside and roof. It is not the service or outcome we expected.

6. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Forrest Hamilton from the Edinburgh…

Forrest Hamilton from the Edinburgh Depot arrived at my house and gave an excellent survey and report as to how to deal with my loft condensation and mould problems in my house.

1. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Hi John- thanks for taking the time to review your experience with us. We're really pleased to hear that you were happy with the service provided by Forrest and that we were able to help you out with your condensation and mould issue. We'll be sure to pass on the kind words to him!

Bewertet mit 2 von 5 Sternen

Mould & condensation building survey

Agreed a time with the auditor to meet at the property as we wanted to hear the feedback there then. However, the auditor was inpatient to start earlier leading to misreporting. The surveying of the external building fabric was from the ground only. No use of a ladder or alternatives to view condition of the guttering and soffits. The quality of the report was disappointing and certainly not worth the £355. Area Oxford. Recommend you look elsewhere.

22. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thank you for taking the time to leave a review. The surveyor has made contact to resolve the issues you have raised and hopefully now bring the situation to a satisfactory conclusion.

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, professional and helpful company. Special mention to Donald the technician who treated my attic who was brilliant.

22. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for leaving a review Amanda and the great feedback about Donald.

Bewertet mit 5 von 5 Sternen

We are happy to recommend Timberwise…

We are happy to recommend Timberwise for damp problems. The initial survey was thorough and well explained; the admin was efficient; the men appeared on time each day and protected the big furniture effectively; then cleared up after themselves. The technical side of the job seemed to done very professionally. We wait for a few weeks to check that all the damp has finally gone but it looks good two weeks in.
There may be cheaper firms, but we feel you get what you pay for with this team. Very satisfied by their attitude as well as the high standard of their work.

12. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thank you for taking the time to leave a reviews and the feedback on your experience with the team.Thank you for been happy to reccomend us to others.

Bewertet mit 5 von 5 Sternen

Timberwise north west

Had Timberwise north west out to survey damp around two chimney breasts. Graham Malpass was just brilliant - knew straight away what the issue was and what needed to be done.
Then sent a comprehensive survey and it was all free! Wouldn’t hesitate to recommend him and the company. Top notch!

2. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review and the feedback on your experience with Graham. We'll be sure to pass your kind words on to him.

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish.

Excellent service from start to finish.
Matthew Hargrove completed a thorough survey, works completed speedily and the team tidied up at the end of each day. Highly recommend.

6. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review Jacob and the feedback on the team - very much appreciated.

Bewertet mit 5 von 5 Sternen

Happy customer

Matthew came out to survey our property after several other companies failed to stop the damp spreading.
I'm happy to report the damp has gone and we were very happy with the customer service from start to finish.

9. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for leaving a review James and the feedback on your experience.

Bewertet mit 5 von 5 Sternen

Friendly & efficient would use again

Great company to deal with. Surveyor Matthew was Professional, knowledgeable and reassuring. Quote was accurate and work completed within the tight timescale I needed which was a great relief

2. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for the feedback Barry on your experience - much appreciated.

Bewertet mit 5 von 5 Sternen

What a brilliant service this company gave us , Matthew Hargrove from Lincoln Branch was fantastic his professionalism was great and would recommend them

What a professional job they did for us very thing went like clock work from start to finish .
Mat Hargrove from Lincoln Branch was brilliant, he turned up on time for inspection of job told us what needed doing n how they would go about doing it , price was fantastic would highly recommend them

4. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review Phillip and the feedback on Matt and the team. Much appreciated.

Bewertet mit 5 von 5 Sternen

Excellent service

Scott H was fast, professional and very helpful. Would highly recommend.

20. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review and the great feedback about Scott.

Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish. Initial quote compressive explained exactly what our property required. Job carried out efficiently and all left tidied up before they left. Highly recommended

16. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thank you for taking the time to leave a review - much appreciated.

Bewertet mit 5 von 5 Sternen

Reliable and professional

It was worrying to learn that there were active wood-boring insects on my property. Timberwise's survey explained clearly and in detail what the findings were and what the treatment would involve. On the day, Norman, who carried out the job, proved extremely professional and pleasant. He took great care of my belongings and endeavoured to minimise disruption.

11. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review and the brilliant feedback about the service provided by Norman - much appreciated.

Bewertet mit 5 von 5 Sternen

Objective and trustworthy damp survey

Excellent, objective, trustworthy and high quality damp survey by Gary Carty of Timberwise. Highly recommended.

27. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review Ross and the feedback on your experience with Gary - much appreciated.

Bewertet mit 1 von 5 Sternen

Unable to make contact

I have zero respect and will never use a company that I am unable to contact. This company would not respond to any of my requests for a quote, so are now dead to me.

20. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review of your experience. Regrettably, on this occasion we did not meet the high standards of customer care that we ordinarily pride ourselves on and can only apologise for the inconvenience caused as a result.

Bewertet mit 3 von 5 Sternen

Dry rot issue - expensive - buyer beware

We had a dry rot issue. Surveyor knowledgeable and communicated well initially. However what started as a "£12k absolute maximum" turned in to a £30k total removal of our flooring. Paid for a hugely expensive inspection that they then realised was insufficient which led to a £2k increase midway for additional building work.

Hopefully the dry rot is solved/they honour their guarantee because this company nearly bankrupted me. The finish on the replastering they had to do was also poor.

Overall they do what they say they're going to do, but they're super pricey.

16. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thank you for taking the time to leave a review. Where dry rot is concerned we do make it clear in our reports that due to the nature and behaviour of dry rot and the restrictions during a survey it is almost impossible to determine the full extent of an outbreak until remediation works actually start. As a result there is always a chance that further remedial works may be discovered.
If the outbreak proves to be more extensive the client is always consulted with and a variation submitted for consideration and approval prior to any additional works been undertaken. The works carried out are covered by our 20 year guarantee as standard should there be an unforeseen issue in the future with the works carried out.

Bewertet mit 5 von 5 Sternen

I have had some damp proofing done in…

I have had some damp proofing done in both bedrooms last week and I can only say great things about Timberwise.
The technician was called James and honestly he was really caring and professional. All my belongings were covered. He was really really tidy and just a pleasure to have around. The works look absolutely brilliant and confirmed by a few of my friends who know about this kind of work. All of them said it looks like a stellar job . So thank you James for the excellent work

8. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Timberwise

Thanks for taking the time to leave a review Nadia. We'll be sure to pass your feedback on to James.

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