Ticketex Bewertungen 

Thanks to Andrew we solve all problems with issuing the tickets.

Made a mistake on my booking got in contact with support. Issue has been resolved and getting my tickets
Thank you

I purchased attraction tickets from TicketEx at a discounted price. Shortly afterwards, I was informed that my booking had been cancelled because the attraction would not accept the advertised price.
Although I received a refund, I still lost more than $11. This is a significant amount. I have made similar overseas purchases before, and the bank fees have typically been around $3, so the loss in this case was much higher. I can't help but wonder whether TicketEx benefits financially when customer bookings are cancelled.
I contacted TicketEx twice by email and also used their online chat to ask for assistance, but I received no response.
What concerned me most was that the same discounted tickets continued to be advertised on their website for weeks after my order was cancelled, and they were still available for purchase. Based on my experience, it appears that TicketEx continues to advertise discounted tickets that are not actually available, which may encourage customers to make purchases that cannot be fulfilled.
Overall, I am disappointed with the lack of communication, the cancellation of my order, and the financial loss I incurred.

Update (31 July 2026): TICKETEX_14657 & Booking ID: TICKETEX_14658

Said “we sent your tickets!!”
The n 30 minutes later “we already sent you the cancellation!”
What a scam / waste of time. They should be delisted.

Had an amazing experience purchasing our IMG tickets today! Andrew did a truly fantastic job helping us out. The process was smooth, quick, and hassle-free. Highly recommend TicketEx for their excellent and friendly service!

Didn’t realise I needed to book tickets for the colosseum. Couldn’t find tickets anywhere for the date my cruise is going to Rome. Sold out everywhere. Took a gamble on the website and it paid off. Managed to get tickets at a good price

I would say I was a decent experience I was scared at first coz the site didn't look legitimate but still I urgently needed some tickets for Anne Frank House which was sold out everywhere else except TicketEx, so I had to try my luck and Thanks to TicketEx that I still managed to visit the Museum in a decent amount.

I booked a ticket for universal studios in Singapore. I had a great experience with them and got the best price. Totally worth it👌👌

I have Booked TeamLab Borderless with TicketEx. The experience with ticketex is best they provide the last minute entry tickets with very ease with the best prices

What a great company. Managed to secure us some tickets for the sold out Anne Frank house for the date we were visiting. The tickets were emailed 10 days before the visit. This is NOT a scam website.

[edit june 25, 2026]
Refund received. Probably not a scam but clearly over promising.

[original comment June 10, 2026]
It's a shame you can't give zero stars to this site, which is a pure scam. They claim to sell tickets for the Ghibli Museum in Tokyo (taking a more than comfortable margin in the process), confirm the purchase... But once the transaction is done and confirmed by email, no ticket is ever received.
No proper contact. A vague WhatsApp exchange with an anonymous representative who unilaterally cancels the booking.
Worthless service. An absolute scam. Avoid at all costs! Waiting for refund.

Got tickets cheap twice and had a great coupon code both times. Transferred almost instantly

Paid and received confirmation email, yet on day of event we received no QR code tickets. We messaged them on WhatsApp and they said that the tickets weren’t confirmed. At least they said that a refund was already being initiated- however we won’t be able to get the chance for this event again.

J'ai acheté des billets pour l'alcazar de Séville.
Ce qui était étonnant c'est que sur tous les autres sites les billets étaient épuisés pour le jour sélectionné.
Quelques heures après mon achat on me contacte en me disant que la réservation ne peut pas être faite car leur fournisseur n'a plus de places et que le remboursement sera émis 5 jours plus tard.
Sauf que 5 jours plus tard je m'aperçois qu'une commission est prise par le vendeur...
Je trouve celà honteux. Ils annoncent des places disponibles alors que ce n'est pas le cas, et ensuite se prennent une commission...

J ai réservé en ligne des billets pour le Siam parc je n'ai rien reçu. Attention il semblerait que ce soit un site frauduleux

I received my tickets from TicketEx without any issues. To be honest, I was initially a bit hesitant to use the website, but I decided to give it a try for Anne Frank House tickets.
The process mentioned that tickets would be delivered 7–10 days before the travel date, which made me a little anxious at first since I had no option but to wait. However, the vouchers arrived around 10 days before my visit, just as promised.
In the end, I was able to secure tickets for this sold-out attraction completely hassle-free.
Thank you!

J'ai acheté 2 billets pour le musée d'Anne Franck à Amsterdam. J'ai choisi le jour de la visite et l'heure, puis j'ai payé. J'ai reçu un mail de confirmation de ma réservation m'indiquant aussi que je recevrais un autre mail avec mes billets. J'attends toujours mes billets. Très compliqué de les contacter ils ont plusieurs adresses mail. Et quand enfin j'obtiens une réponse...c'est pour me dire la même chose que j'ai écrit..."Vous allez recevoir un mail dans le cas contraire contactez nous"... sauf que ce n'est pas un mail "crédible" pas de nom de l'entreprise, pas de logo, pas de signature de la personne qui vous répond, rien juste 3 lignes.....aucun fiabilité je ne recommande pas du tout ce site....je ne sais même pas comment je vais faire pour être remboursé alors qu'au moment de l'achat il est bien dit que l'annulation (donc le remboursment) est gratuite...

1.⁠ The design of the checkout flow is not good that they still confirm and debit your money even they don't have ticket to confirm the booking
2.⁠ ⁠⁠then the refund progress amount is not honest, not the same as the ordering amount. Unlike other merchant, they didn't cancel your original order to stop the payment debit. But they choose to refund to you but the refund amount is not correct.
3.⁠ There was ⁠⁠really such a long long progress on the follow up, switching between what’s app and email, but I am still waiting for the refund variance.