Brilliant service by Luke today. After having some issues with customer services he took his time to find me a great deal on a new phone, gave me a fantastic deal on my sim card and sorted me out with... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Store manager Gurdas was excellent! Came in to upgrade phone was out of stock in Edinburgh but made sure he got one delivered to store for me and give me and my daughter a great deal! 10/10
Unternehmen hat geantwortet
I can't recall the customer service rep's name but he was outstandingly nice and helpful and made everything seem very easy.
Unternehmen hat geantwortet
Very good service, Luke was very professional. He helped me with getting a new phone set up and a good price with the deal. His colleague Cruz was good a little bit helping, but Luke mainly dealt with... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Three UK - 3Store Edinburgh (City)
Vom Unternehmen geschrieben
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Vom Unternehmen geschrieben
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktinformationen
74/75 Princes St, EH2 2DF, Edinburgh, North, Vereinigtes Königreich
- 01312254748
4.8
Hervorragend
124 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Exceptional service at Edinburgh store…
Exceptional service at Edinburgh store by Bilal. Lovely guy. Sorted my phone and Simon contacts and gave me brilliant deal. 10 out of 10 stars.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Deals that delight and service that shines makes our Edinburgh store special. Thank you, Gurdeep, for your incredible 10/10 recognition of Bilal and Simon, feedback like yours inspires us to keep striving for more. -Ashifa
I went into store for a new deal and…
I went into store for a new deal and sim set me up wit a new plan. Great customer service
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Thanks for sharing, 🎉 Adeola! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. Enjoy your fresh new deal! 🥰 -Kashish
Staff is very friendly and helpful.
Staff is very friendly and helpful.
Me and one of my friends we both have change our lebara number into three and they help us in all steps and it was becom very easy. Thanks to all staf
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Welcome, Manpreet, we're honoured that you and your friend have made the wise decision to join the Three family. We're delighted you had a warm and simple experience getting set-up. Thanks for your kind review :) -Scott
I love it
I love it , the customer service was great and the customer advisor ( anare) was so great and gel
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Anifah, it’s wonderful to hear how well Anare supported you. Everything was made clear and comfortable throughout your experience, and your feedback is appreciated. -Afaq
Anare is a good salesman and helped me…
Anare is a good salesman and helped me set up my sim card
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great service from Bilal
Bilal is absolutely amazing. Came in to get a new phone and he explained everything clearly to me and wrote all the details down for me to take away with me. This man is very good. Will be sending all my family and friends to this store.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Anare was super helpful and friendly
Anare was super helpful and friendly, I got Home Broadband and everything went smoothly :)
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Thanks for taking a moment to leave a review, Anna. It’s wonderful to hear Anare made your experience such a positive one 😊 We’re delighted your Home Broadband setup went so smoothly. -Kishan
anare helped me set up my sim
anare helped me set up my sim, vey helpful and ibformative
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
We appreciate your feedback, Jubayer. Anare’s dedication ensured everything was handled smoothly during your time with us. -Shivam
She’s a great help and well train
She’s a great help and well train. Her name is Sim.
Very accommodating and knowledgeable
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Wow, Sim sounds absolutely exceptional! Bengie, we’re so happy she made everything easier for you. Thank you for sharing such wonderful feedback! ☺️ -Kashish
Great experience and greater customer service
the experience was great . noah guided me Through step by step and helped me understand the purchase of my iphone 17 pro to the T.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hey Rumel, we’re so glad to hear Noah was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica
A very easy and enjoyable experience…
A very easy and enjoyable experience transferring a personal to business number. I was kept upto date every step of the way. Great customer service.
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Amazing service helped out with…
Amazing service helped out with everything and gave us great service from sim and bilal
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hey Billy! It’s amazing to know that Sim and Bilal were able to help with everything you needed ☺️ Thank you for taking the time to share your experience with us! -Ayesha
The agent was nice
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Amazing customer service
Amazing customer service
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hey Abidemi, thank you for the 5 ⭐ review! We're thrilled to know your experience was seamless. Have an amazing day! -Shivam
Anare
Anare helped me set up a sim card, nice guy
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Thank you for a great review, Yi. We're happy to hear Anare was easy to speak with :) -Scott
Lauren was great
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Great customer service
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I loved my experience with Anare’s…
I loved my experience with Anare’s great customer service, :) he needs a raise
23. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Anare was very inviting guy was honest…
Anare was very inviting guy was honest and open and very helpful
23. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great deal and amazing customer sefvice…
Great deal and amazing customer sefvice from him
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Edinburgh (City)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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