Gosia was by far the best customer advisor I’ve ever had to help me. I had a major issue with changing my surname for my married name and no one online was able to do anything after several emails and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quick and efficient service when I purchased a Broadband Router today. Once they understood I was not going to be upsold another SIM the customer services person was very efficient at creating the pap... Mehr ansehen
Unternehmen hat geantwortet
I went in to pick up a SIM only from the store and was greeted warmly by a lovely man called Dave I think his name was? When he was letting me know my contract I realized I hadn't added on something a... Mehr ansehen
Unternehmen hat geantwortet
Helpful and friendly staff who answered all my questions and understood what I was looking for. Two visits (one to ask about different models and plans, and another to process the order) - both were s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Three UK - 3Store Darlington
Vom Unternehmen geschrieben
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Vom Unternehmen geschrieben
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktinformationen
4 Northgate, DL1 1NR, Darlington, North, Vereinigtes Königreich
- 01325486114
4.9
Hervorragend
128 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very helpful on what I came in for and…
Very helpful on what I came in for and assisted me with another issue I was nit aware of and how to remedy. Fab service!
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Thank you for the review, Angela! We're glad our store staff made your experience easy and welcoming. Have a wonderful day! -Afaq
Very good
Very good, friendly staff and know their stuff
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Antwort von Three UK - 3Store Darlington
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Rob was very helpful indeed
Rob was very helpful indeed, excellent service
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent service from Andrew
Excellent service from Andrew. Very patient with my lack of knowledge
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hey Hedda, we’re so glad to hear that Andrew was helpful and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
Went to renew phone contract
Went to renew phone contract, Gosia very helpful and efficient. Found us a good deal and was very friendly and chatty. Thank you
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hey Michelle, we’re so glad to hear that Gosia was helpful and made everything easy for you. Thank you for the fantastic 5 ⭐ review! -Ayesha
Quickly sorted all three of my…
Quickly sorted all three of my contracts and saved me money.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hey Jonathon :) We're glad the service was prompt and made you happier with your contracts. Thanks for an awesome review -Scott
Excellent service..
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
That's amazing to hear! -Maxine
Came into renew subscription Gosia was…
Came into renew subscription Gosia was very helpful and professional She was able help me save money with Broadband costs
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Antwort von Three UK - 3Store Darlington
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Very helpful
Dave and Andrew were brilliant today very helpful and friendly
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hello Lisa, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Amazing help
Amazing help, helped with everything I needed to know
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Thanks for this fantastic 5⭐ review, Carla. We really do love to hear this! Hope you have a great day 😊 -Jade
Gosia made the process simplified
Gosia made the process simplified
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hey.
Thanks! Your review is really appreciated. -Pete
Absolutely brilliant service
Absolutely brilliant service, really helpful and knowledgeable. Special shout out to Gosia who was really warm welcoming
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
That's lovely to hear that Gosia was pleasant and a great help to you, Claire :) Thank you for brilliant review -Scott
All staff where amazing especially…
All staff where amazing especially Harun and Andrew
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great experience with the customer service team
Gosia was incredibly helpful and made the whole process smooth and enjoyable. I also appreciated how every other advisor stepped in and offered support whenever any issue came up. Truly great customer service.
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Excellent customer service and advice…
Excellent customer service and advice from david the store manager.
Very friendly. 5*
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Went into Darlington store 15.11.2025
Went into Darlington store 15.11.2025
David was extremely helpful and friendly. Helpful me with a cancellation of my late mother's phone . A credit to your company, very understanding.
Made things easier. Thank you David .
Mrs G Jones
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Gosia was very helpful with getting me…
Gosia was very helpful with getting me a deal on both a new SIM and home broadband - very happy with the deal, thank you
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Thanks for your feedback, Tom, and it's lovely to hear that you enjoyed great customer service from Gosia during your new purchases. We appreciate you taking the time to share this with us. -Michael
Help full and informative
Help full and informative . Also helped out with practicle set up of sim etc . Thank you Gosia
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Darlington
Brilliant, we're pleased Gosia helped set up your SIM and got you connected. Thank you for the review, Paul :) -Scott
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.