Great to have Jason helping us again in the Bury St Edmunds branch today. Slightly complicated assistance required due to three family members with contract with Three UK needing various things sorted... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Went in the store for a phone upgrade today. Amazing customer service from Jason. I felt welcome and he got my new phone upstage smoothly and quickly! Very happy with Jason and the service! From a... Mehr ansehen
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Jason at the Bury St Edmunds store is the best person I’ve ever dealt with in terms of phones and phone contracts, nothing is ever too much and he provides calm and fair advice. Whenever I’ve been tem... Mehr ansehen
Unternehmen hat geantwortet
I came in for a new phone and to renew my contract; I was skeptical and unsure if I wanted to stay with the company. That’s when you really need a staff member who can convince you to stay—and that’... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Three UK - 3Store Bury St Edmunds
Vom Unternehmen geschrieben
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Vom Unternehmen geschrieben
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktinformationen
23 Cornhill, IP33 1DY, Bury St Edmunds, Midlands, Vereinigtes Königreich
- 01284768370
4.9
Hervorragend
90 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very good and helpful experience Bex…
Very good and helpful experience Bex was really helpful.
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Jason, Cliff and Bex smashed it
Jason, Cliff and Bex smashed it. Great customer service would recommend. Thanks!
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
That’s fantastic! We’re happy to hear that our team provided outstanding support. Delivering excellence in every experience is always our priority. -Manavata
Kev was great and sorted me out with…
Kev was great and sorted me out with exactly what I needed!!
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hi Francesca, we truly appreciate your kind words about Kev. Thank you for taking the time to leave this 5⭐ review. -Neha
Great!
Kevin was very enthusiastic about the product we were buying and he was happy to answer any questions we had. Thank you!
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hey Lauren, we’re so happy Kevin made the experience so enjoyable and informative. Thank you for sharing your feedback, it truly means a lot to us! 😊 -Kashish
Great Service by Bex
Great ! Explained all the options available and helped to save money 😊
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Absolutely fabulous! We’re thrilled to hear Bex was such a great help. Thank you so much for taking the time to leave us a 5⭐ review! -Veronica
I had an excellent experience working…
I had an excellent experience working with this cell phone service representative. They were knowledgeable, patient, and took the time to clearly explain my options without any pressure. Every question I had was answered thoroughly, and they made sure my issue was fully resolved before ending the interaction. Their professionalism and friendly attitude made the entire process smooth and stress-free. This is exactly the level of customer service that keeps customers loyal. Highly recommend!
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
That’s awesome, Chivon. It’s great to hear you received such caring and helpful support. We’re glad everything was handled smoothly for you, and we truly appreciate you taking the time to share your experience. Thank you for your recommendation and your trust in us. Wishing you a wonderful day ahead. -Manavata
Antwort von Three UK - 3Store Bury St Edmunds
Thanks for your 5 ⭐ review, Lily, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us 🎊. -Michael
Excellent customer service
Excellent customer service, very knowledgeable and helpful. Highly recommend 3 and Lucy at the bury store, thanks
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hey Samantha, that’s wonderful to hear! A big shoutout to Lucy at our Bury branch for providing such amazing support. Thank you for this fantastic 5⭐ review! -Veronica
Lucy was excellent very quick service…
Lucy was excellent very quick service and very helpful. All done with a smile
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
very kind person,I hope every one work…
very kind person,I hope every one work like him
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hi.
Thanks! Your review is really appreciated. -Pete
Fab friendly service.
Really amazing guys. I was in and out so quick and they are super friendly. Jason in the store is a super star!!
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hey Ian, thank you for sharing this amazing 5⭐ review! We’re thrilled Jason and the team gave you such a fantastic experience at our store. -Veronica
Excellent customer service
Lucy was very helpful and polite when helping me set up a new eSIM on my phone. We encountered an issue switching my existing number over and Lucy was excellent in helping resolve the issue.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Thanks for your feedback, Kat, and it's lovely to hear that you enjoyed great customer service from Lucy with your eSIM set up. We hope your switch has gone smoothly now, and appreciate you taking the time to share this with us. -Michael
Jason is very supportive and knowledgeable
I had an excellent experience with Jason when finding the best connection on my mobile broadband and internet line at Three Bury st. Edmund's. He was friendly, knowledgeable, and incredibly patient in answering all my questions. Jason made the entire process smooth and stress-free, ensuring I understood every option available. Outstanding customer service—truly appreciated!”
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hey.
Thanks! Your review is really appreciated. -Pete
Great job Lucy and team
Lucy helped me set up a new Business contract efficiently and with a smile. Everything was explained to me in a way that ensured I understood exactly what I was agreeing to. Overall a very positive experience can’t fault Lucy or the Bury St Edmunds team in any way :))
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hi.
Thanks! Your review is really appreciated. -Pete
The best customer service you can Get
The best customer service you can Get. Great job !
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Aww, thank you so much, Abdulazeez :) We try! -Scott
Great staff
Great staff. Massive help from Jason and Bex, who are real experts.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Very welcoming and helpful
Very welcoming and helpful
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Thanks for this fantastic 5⭐ review, Connor. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Great support
Great support from Cliff yesterday on the telephone and today from Kev in store with getting my parents iPhones upgraded to a great deal. Explained everything needed. Many thanks.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great service at 3
Bex is absolutely amazing. She showed us how much we could save monthly by switching to new phones. She went through all the options and explained each, data ,sims what phones were available and what Black Friday deals were available too. All in easily understood terms as both my wife and I are NOT tech savvy at all. Would definitely recommend her to anyone.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
We're elated to hear that Bex gave you great advice on switching to new phones, Charles :) Thank you for a great review -Scott
Jason was extremely helpful i got what…
Jason was extremely helpful i got what I was looking for would come back great
customer service really happy
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Bury St Edmunds
Hey Ashley, that's awesome :) We're glad Jason could help! -Scott
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