The Sleep Shop Bewertungen 2'488

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Following the purchase of our new adjustable bed we would like to say a massive thank you to the staff from The Sleep Shop, the service we have received from start to finish has been exceptional.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The service we received, from our initial enquiry in the shop, ordering, booking delivery and the delivery team was superb. We were patiently guided through the process, and gratefully accepted the of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From ordering my Silent Night mattress to delivery everything went smoothly. I was contacted and told when the mattress would be delivered to your delivery partners and they informed me of a delivery... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have be very pleased with the service I recieved from a call to check everthing was ok to the chaps who took away old mattress. I will be useing this company again very soon as weare all ready for a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

2488 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I will never use this company again

I will never use this company again. I should have read the other one star reviews first as there is a consistent theme by others. I paid online, and then waited and waited for delivery. Different excuses each time from the service team and its now been a month. - still no delivery date for a mattress. Formal complaint made. What a waste of time and effort.

8. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New Sleepeezee mattress from the Sleep Shop

The Sleep Shop provided our new mattress at a competitive price and followed up to ensure delivery was completed on the date agreed. Old mattress collection was added efficiently after ordering as a no cost option.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

We are very happy that you are pleased with your new mattress and that service, delivery and completion all went smoothly. Thank you for your feedback

Bewertet mit 5 von 5 Sternen

I have be very pleased with the service…

I have be very pleased with the service I recieved from a call to check everthing was ok to the chaps who took away old mattress. I will be useing this company again very soon as weare all ready for a new mattress, thank you.

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your review. We look forward to seeing you soon

Bewertet mit 5 von 5 Sternen

Best nights sleep ever!

Following the purchase of our new adjustable bed we would like to say a massive thank you to the staff from The Sleep Shop, the service we have received from start to finish has been exceptional.

We were very well looked after in the showroom, delivery and set up was excellent.
To complete the wonderful service we now have the most comfortable bed.

Many thanks to all involved.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your review. I am so happy that our staff looked after you so well. Even better that you are so comfortable in your new bed. We look forward to seeing you in the showroom again in the future

Bewertet mit 5 von 5 Sternen

We have nothing but praise

We have nothing but praise for the friendly professional and attentive service we received from your delivery team. They were very concerned about ensuring the delivery was executed as quickly and efficiently as possible and were keen to ensure no damage was caused whilst negotiating a tight staircase. Many thanks to all involved from ensuring the correct mattress selection and a smooth and seamless delivery.

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your review. Its very nice to hear that everything went well during your purchase and delivery.

Bewertet mit 5 von 5 Sternen

Great service and quality products received

The service we received, from our initial enquiry in the shop, ordering, booking delivery and the delivery team was superb. We were patiently guided through the process, and gratefully accepted the offer to hold our bed and additional base at the warehouse until we were ready. Delivery was then promptly arranged with good communications and carried out by 2 men who were pleasant, helpful and very efficient. All the items ordered were good quality and I had a great night’s sleep last night. Many thanks to your team.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your purchase and lovely review. We will pass on your gratitude to our warehouse and delivery team. Thank you very much

Bewertet mit 5 von 5 Sternen

Excellent company to deal with

Excellent company to deal with. Well priced products delivered within time frame with good communication on any queries. Fully recommend & would use again in the future

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your custom and review. It is very much appreciated by our team

Bewertet mit 5 von 5 Sternen

The Sleep Shop offered the best deal

The Sleep Shop offered the best deal.

The delivery was on time, polite and efficient. And great to get rid of the old mattress without any effort.

Our old mattress was a Miracoil, and we tried to find the nearest match. Th new mattress is more comfortable than expected. This time we should not wait quite so long to replace it !

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your feedback. We are so pleased to hear how you are so pleased with your mattress and our delivery. Please don't hesitate to contact us if you need our assistance with anything further

Bewertet mit 5 von 5 Sternen

great

great. dealt with my awkward delivery with no problems

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

We are more than happy to rise to any challenge, thank you for your 5 star review

Bewertet mit 5 von 5 Sternen

Great company

Excellent service from placing order up to (and including) delivery. I would definitely use again for the top class service alone! Mattress was pretty good too 😁

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your review. We are so pleased you are happy with everything from service too delivery. We do have such a good team that love to read nice reviews

Bewertet mit 5 von 5 Sternen

Wouldn’t hesitate to use them again

Excellent value for money. Mattress quality and description excellent. Excellent customer care service and communication. Wouldn’t hesitate to use them again or recommend them.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your lovely words. Its always nice to hear that our customers are happy with our service.

Bewertet mit 5 von 5 Sternen

Perfect service and cheapest I could find

This was the cheapest place to buy the mattress I wanted, by far, so I was delighted when it turned out to be a legit company with great service! Had a call about the delivery, firstly to arrange whether it was to door or room of choice (both free!) and then from the delivery company to arrange the day. Excellent, personal service.

24. April 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your review. We pride ourselves on giving our customers a five star service and are delighted that you have had a good experience with us.

Bewertet mit 5 von 5 Sternen

I was honestly sceptical buying another…

I was honestly sceptical buying another mattress online after I bought my Emma mattress via an online store.
I tried the mattress out and found it cheaper on here. I purchased and the following day I got a call from the supplier to confirm my order and give me a few options regarding delivery
The Mattress has arrived well packaged and I’m totally delighted with the overall service and experience.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your kind words. It is always nice to receive a 5 star review, and we always make sure all of our team share the good news.

Bewertet mit 5 von 5 Sternen

Silent night mattress …

From ordering my Silent Night mattress to delivery everything went smoothly. I was contacted and told when the mattress would be delivered to your delivery partners and they informed me of a delivery date. Then 24hrs before delivery they gave me a 3 hour slot which was great. I would definately recommend. I also saved £400 on the mattress compared to my local bed shops.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

thank you for your kind review. We pride ourselves on offering a fair price and a good customer service.

Bewertet mit 5 von 5 Sternen

Excellent!

Excellent product, excellent price, excellent service… simply excellent!

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

excellent review. Thank you

Bewertet mit 5 von 5 Sternen

The w nen who delivered the bed base…

The w nen who delivered the bed base were very helpful throughout tge whole procedure and the base is an excellent match to the headboard

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your feedback, we are so pleased your delivery went well and that you are so pleased with the whole procedure

Bewertet mit 5 von 5 Sternen

Cracking

I bought a mattress and it was perfect and alot cheaper than elsewhere, highly recommended company.

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your review and for recommending us to others we are pleased you are happy with your purchase

Bewertet mit 5 von 5 Sternen

The best place for matress or beds

Great service very helpful friendly and reasuring and keep you updated every step of your order and delivery.would highly recomend.

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Sleep Shop

Thank you for your review. We are very happy that you are pleased with our service

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