Really happy shopping and using TPC. Buying a bike, I felt at ease knowing they go a rigorous testing protocol before shipping their bikes. Also felt at ease knowing there was a 30 day back guarantee.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I unsubscribed from Pros Closet well over two years ago. A few weeks ago I started getting bombarded by unsolicited emails from the company. They make it impossible to unsubscribe if you don't "sign... Mehr ansehen
I visited the store in CO while in Denver while on a work trip, & I received outstanding support from one of the TPC in-store experts, Ari. Ultimately, he helped me make a wise choice for a road bike... Mehr ansehen
This was my first time purchasing a mountain bike. I found an excellent deal on The Pro's Closet and went for it. Throughout the process I didn't run into any problems. The information on the posting... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The world’s largest and most trusted source for hiqh-quality certified pre-owned used and new road, mountain, triathlon, gravel, and cx bikes as well as cycling components, apparel, and accessories. 30-day no questions asked returns.
Kontaktinformationen
1900 Taylor Ave, 80027, Louisville, Vereinigte Staaten
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
4.2
Gut
255 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
canceled selling my bike due to a new…
canceled selling my bike due to a new policy of deferred payment for 60 days.
1. Dezember 2023
Antwort von TPC - The Pro's Closet
Hello Ernest, I'm Nick The Pro's Closet (TPC)
I'm sorry to hear our offer terms did not meet your expectations. Offers are made upon several factors including market conditions, consumer demand, existing inventory, and the like.
If you have further questions regarding the timing of your payment, I and the team here would be happy to answer them.
You can reach us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Read the blog
I like to read the blog. The "gee whiz" aspect is well controlled, but still present, in all the postings. 4 Stars
10. Mai 2024
Appreciate customer service taking care…
Appreciate customer service taking care of selling to purchase and shipping issues
13. Mai 2023
Brought a set of wheels from them and…
Brought a set of wheels from them and they arrived in a excellent package with no damages to report. Prize was decent but I thought it could have been a bit less. I was also putting my CerveloS3 2021 model for sale and wanted to know how much they would offer me for my bike with full Sram Red 12 Speed setup , I honestly would have to say their offer was not pleasing to me so I kept it . I still would always go to them if I am looking for some for a fair prize , whether it be componets or a bike frame , some prizes are fair base on the product you are looking at.
13. Mai 2023
Got my dream bike for half of retail price.
Bought a 2022 Trek Top Fuel 9.9 XTR - pretty much my dream bike. Got a $10k bike new at half price in excellent condition - this was a great deal! Bike came in a very nice box - great job on wrapping and shipping it. Customer service was right there to answer any questions I had on it up front. Overall, very happy with this purchase, this turned out to be an amazing bike!
15. November 2023
Highly recommend
Highly recommend! Bought 2 bikes a gravel and mtn. bike. Both were great! The Specialized man. bike was too big so I returned it. Such an easy process.
17. Februar 2024
Don’t rely on the buyback program
Got a decent deal on getting the bike but disappointed with the buyback offer. Was hoping to get a good offer so we could put the money towards another bike from you. You could have made more money on the trade in but it wasn’t to be. Won’t be using your store again!
11. Mai 2024
Antwort von TPC - The Pro's Closet
Hello Bill, I'm Nick from The Pro's Closet.
I'm sorry to hear about your buyback offer. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Always quick to deliver the goods.
Always quick to deliver the goods. Fair to great prices, and super easy website to navigate through.
1. Mai 2024
Great selection of gear
Great selection of gear, and really knowledgable staff. These folks know bikes! I have a ton of bike shop options in the Boulder area, but love stopping in to the Pro's Closet when I can.
18. April 2024
Seamless experience
Seamless experience. Great bike. Fast shipping. Certified no cracks in the carbon frame. What else do you need?
7. Mai 2024
Great advice
Great advice. These guys ride for real and there is absolutely no push to buy.
17. Januar 2024
The TPC team is tops
The TPC team is tops. My advisor Meghan knew the details of the listing I was looking at. Helped me compare geometry to my current set up. I was very impressed with the entire transaction and team.
23. April 2024
Knowledgeable sales personal.
9. Mai 2024
Great selection and prices
Great selection and prices. Bought my most recent bike from them and couldn’t be happier.
17. September 2023
They answered my questions and got me…
They answered my questions and got me the correct gear
11. April 2024
They Know Their Stuff!!!
Great selection of products, great communication, and the used bikes are top notch. Will definitely buy another used bike from them!
10. Mai 2024
Items description issue
Good prices, responsive support.
However the info on the POC helmets was wrong: the size charts on the Ventral MIPS and the weight of size M was not correct. When asked the support rep about the helmet weight, as it was controversial, he could not confirm it for me, though it is clearly marked on the box. As a result I got the helmet that is too heavy and too big.
26. April 2024
Unbeatable price on the item I was…
Unbeatable price on the item I was looking for. Fast shipping.
11. April 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.