The Permanent Health Company Bewertungen 6

After more than 15 years with Aviva, we decided to move to PHC on the promise of better service. Unfortunately, I have so far found PHC’s service to be terrible.

They rejected my claim despite giving them a referral letter from my doctor. Definitely NOT recommended , I wouldn't even give them half a star let alone one star, waste of money.

unable to provide for scans or blood tests, despite gp requesting them, so have to wait 6 months until gp can then refer to a specialist

Without a copy of the handbook the information provided is pretty useless

I joined in January 2022 via my employer and never received any information from PHC, despite being promised it had been sent several times. After cancelling the cover, PHC declined to refund the full value of the fees, even though I wasn't able to access the full service (because I didn't have any paperwork). Then to add injury to insult they sent me THREE letters telling me I was no longer covered and would I like to transfer my cover to AXA? Which just goes to show that comms aren't a problem where money is at stake. Avoid and remember you have very little recourse for unsatisfactory service via a third party, like an employer.

I joined in January 2022 via my employer and never received any information from PHC, despite being promised it had been sent several times. After cancelling the cover, PHC declined to refund the full value of the fees, even though I wasn't able to access the service because I didn't have any paperwork. Then to add injury to insult they sent me THREE letters telling me I was no longer covered and would I like to transfer my cover to AXA? Which just goes to show that comms aren't a problem where money is at stake. Avoid and remember you have very little recourse for bad service via a third party like an employer.