The Personal Agent Bewertungen 

1'216
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We feel very lucky to have Becky Moore as our Property Manager. We have been impressed by her professionalism, efficiency, and friendly approach from the very beginning. Becky has always responded... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can’t thank Stephanie enough for everything she’s done for us. She’s been so helpful from the very beginning, always keeping us informed and replying quickly whenever we had any questions. Not... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The whole process with The Personal Agent has been excellent. From our first contact with Richard, the quality video, and to viewings and feedback from Ray, Chis etc, has all been fantastic. Sarah,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Always quick and friendly communication from those I have spoken to at Epsom, in Stephanie for my current flat and Chris for the next home. Would recommend others to use these agents.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienagentur
  2. Immobilienvermittlung

Vom Unternehmen geschrieben

Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

1216 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(1'216)

220 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I recently moved in to my new home

I recently moved in to my new home, and Callum made the experience really seamless, he helped make the move far easier and simpler than I thought it would be.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thats great to hear Joshua, and thank you for sharing

Bewertet mit 5 von 5 Sternen

House buying in Epsom

Despite us not previously knowing the location very well, the Personal Agents had a good understanding of the type of properties and areas which would best suit us. John from the Banstead office has been particularly helpful in giving advice and support, along with guiding us through the various stages of our house purchase.

1. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Lin, so pleased we managed to move you closer to your family, and were here to help you through the whole process. Thank you for your review.

Bewertet mit 5 von 5 Sternen

Excellent service

Personal Agent is responsive to any queries and follow ups. Kept updated on sale. Our house sale brochure and photos/video were very well done and detailed.

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

I'm so pleased you felt well supported and kept updated throughout the sale, and that you were happy with the marketing of your home. It was a pleasure working with you, and we wish you all the best in your next chapter.

Bewertet mit 5 von 5 Sternen

John has been really supportive and…

John from the Banstead branch, has been really supportive and helpful throughout our selling process. We are both really grateful for all his sound advice which culminated in the sale of our house within the timeframe we were looking at. We would definitely recommend Personal Agent.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for sharing Jane, and thank you for trusting us with your property

Bewertet mit 5 von 5 Sternen

Magnificent job

Magnificent job by John & Suzy (hope I got the spelling right!) for showing us the house in Banstead and the communications could not have been more clearer. The whole process has been smooth and responses have been quick! Definitely recommend

17. Januar 2026
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Antwort von The Personal Agent

Thank you Pui, and for your 5 star review

Bewertet mit 5 von 5 Sternen

Callum at the Epsom branch was amazing

Callum at the Epsom branch was amazing, he went above and beyond and helped us over come hurdles to get us in our rented home. He’s incredible

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for sharing Chloe, and so pleased to have helped you.

Bewertet mit 5 von 5 Sternen

I had a great experience buying

I had a great experience buying a property with Daniel he was also quick to get back to me and always kept me updated , nothing was ever an issue

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for your review Anni

Bewertet mit 5 von 5 Sternen

Excellent service.

Really positive engagement with Personal Agent, in particular Sarah who was incredibly proactive and helpful at moving the transaction forward. I would recommend as good value for money and service.

29. Januar 2026
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Antwort von The Personal Agent

Thank you for your 5 star review and sharing Deborah

Bewertet mit 5 von 5 Sternen

Exceptionally pleased and overjoyed

Exemplary service from all at the Personal Agency but, especially John, George and Mark!
I was extremely nervous about the whole process but these members of Staff helped me with tireless explanation and caring advice.
Cannot thank them enough!

27. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

That's great to hear Barbara, we are so pleased, and thank you for sharing

Bewertet mit 5 von 5 Sternen

When I first walked into the office I…

When I first walked into the office I was greeted by Callum
Very politely
I had never rented before
The way he explained the procedure was very clear and made my experience easier

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thats great to hear, thanks John

Bewertet mit 5 von 5 Sternen

We have had excellent communication…

We have had excellent communication from Callum, from the initial enquiry to the tenancy agreement being arranged and completed.

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for your review and sharing

Bewertet mit 5 von 5 Sternen

During the process of selling and…

During the process of selling and buying we encountered a number of challenges and difficulties but they were all handled thoroughly and tirelessly.

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thats great to hear Barbara, and thank you for sharing

Bewertet mit 5 von 5 Sternen

Very Professional Inspection Service

I had a very positive experience with Charlotte during my recent inspection. She was professional, friendly, and extremely thorough, explaining everything clearly and putting us at ease throughout the process. The service provided was efficient and well organised, and Charlotte was happy to answer any questions I had. Overall, an excellent service and I would highly recommend her.

17. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for sharing Thilini, and for taking the time to post your experience.

Bewertet mit 5 von 5 Sternen

Fabulous service

Fabulous service, excellent communication and extremely helpful !

9. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thanks Kate, thats great to hear

Bewertet mit 5 von 5 Sternen

Fantastic service from Natasha

Fantastic service from Natasha!

Natasha has gone the extra mile to solve a problem which occurred with my new tenants moving in plans ~ with great success!

Keeping landlord and new tenant very happy!
Thank you for your quick thinking and care in this instance.

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for sharing Sandra, and I am so pleased we got everything sorted.

Bewertet mit 5 von 5 Sternen

Great service

Natasha was really quick to rely throughout the letting and credit checking process. Being kept up to date is so important and she knew that.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for sharing Melanie

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