The Personal Agent Bewertungen 

1'210
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I cannot recommend the Banstead branch highly enough. Selling and buying a home in this climate certainly isn't easy, but all team we dealt with from the start have helped in every way possible to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The whole process with The Personal Agent has been excellent. From our first contact with Richard, the quality video, and to viewings and feedback from Ray, Chis etc, has all been fantastic. Sarah,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Hi, I have been renting my flat twice with the Personalagency in Epsom help. I am very happy, as the staff especially Mrs, Natasha Sanches was very, very helpful. They look after ne and tenants... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Stephanie was very helpful through the whole moving out process. She explained everything very clearly to us and made the whole experience much less stressful. A lovely person to deal with.

Unternehmensdetails

  1. Immobilienagentur
  2. Immobilienvermittlung

Vom Unternehmen geschrieben

Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

1210 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4.9

Alle Bewertungen

(1'210)

214 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Personable Agent

Organised, well briefed on both the property and the market, punctual and a clear communicator. Thank you

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thats great to hear, and thank you for sharing.

Bewertet mit 5 von 5 Sternen

We’ve been customers for over a decade

We’ve been customers for over a decade. Great experience. Very responsive. Becky has been particularly helpful. She listens fully and takes prompt action where needed.

29. Mai 2026
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Antwort von The Personal Agent

That is great to hear, and thank you for trusting and using us to help you over the last decade. We really appreciate your support.
Kind regards

Bewertet mit 5 von 5 Sternen

Supportive, helpful and efficient

The Epsom branch is a really great team. We have rented our flat in Capitol Square with them for five years and they have always been helpful and efficient. In particular, Stephanie has been really supportive and helpful and she has frequently gone above and beyond in answering our queries and advising us of our options.

28. Mai 2026
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Antwort von The Personal Agent

Dear Lily,
Thank you for your kind words and for trusting us with your property over the last five years. We're delighted to hear that you've had such a positive experience with the Epsom team. Stephanie will be especially pleased to hear your feedback, and we're glad her support and advice have been so valuable. We really appreciate your continued trust in us.
Kind regards

Bewertet mit 5 von 5 Sternen

I have a property to let and it is…

I have a property to let and it is managed by the personal agent. They are genuinely professional and helpful but Becky Moore, a property manager, is a great manager!! I can’t recommend her enough! She has been incredibly helpful, thoughtful, and knowledgeable. Becky is not only professional but also genuinely kind and lovely to work with. I’m so grateful for her support.

16. April 2026
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Antwort von The Personal Agent

Dear Yong-Tak,
Thank you so much for your wonderful review. We're delighted to hear how positive your experience has been with Becky and the team. Becky takes great pride in supporting our landlords, and we're thrilled that her knowledge, professionalism, and thoughtful approach have made such a difference. We'll be sure to pass on your kind words to her.
Kind regards

Bewertet mit 5 von 5 Sternen

Always there to help

Becky Moore at Personal Agent has been excellent to deal with throughout. She has been consistently responsive, helpful and professional in managing issues relating to my rental properties. Becky communicates clearly, follows things through properly and provides a very high level of customer service. It has been reassuring knowing matters are being handled efficiently and with care. Really showes up every time!

26. Mai 2026
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Antwort von The Personal Agent

Dear Bradley,
Thank you for your fantastic feedback. We're delighted to hear that Becky has provided such responsive, professional, and reliable support in managing your rental properties. It's great to know that her communication and attention to detail have given you confidence that everything is being handled efficiently. We'll be sure to pass on your kind words to Becky.
Kind regards

Bewertet mit 5 von 5 Sternen

Fantastic Letting Agency!

Letting or buying a home comes with natural challenges and stresses that need to be overcome. It is unavoidable and inevitable, and I would not look for an agency to remove these from the wake. What I do look for is a partner, who can walk me through the process, think creatively, and who shows genuine care for the outcome that I am looking for. Callum Kirby and The Personal Agent have been fantastic partners throughout my journey and I feel well looked after as a result. I also want to thank Natasha Sanchez for stepping in and providing equal service and partnership when Callum was OOO. What a great team! I strongly recommend this agency.

16. Mai 2026
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Antwort von The Personal Agent

Dear Kristen,
Thank you for such a thoughtful review. We're delighted to hear that Callum provided the support, guidance, and partnership you were looking for throughout your journey. It's also wonderful to know that Natasha was able to step in seamlessly and deliver the same level of care while Callum was away.

We really appreciate your recommendation and your kind words about the team.

Kind regards

Bewertet mit 5 von 5 Sternen

Very good service

Staff were all very pleasant maintained contact throughout Advert was clear with very good photos
Process once new tenants found was well prepared and not delayed

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for your review, and for sharing Sue

Bewertet mit 5 von 5 Sternen

I emailed a question as i didn’t …

I emailed a question as i didn’t understand something and within seconds i had a reply explaining to me from Stephanie
She was very helpful

Thank you Stephanie F

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thats great to hear, and thank you for sharing Karl

Bewertet mit 5 von 5 Sternen

Great service from Stephanie and Liam

Great service from Stephanie and Liam, helping me manage the end of a tenancy and starting the process of selling the house. Very speedy and great communication from them both

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Howard,
Thank you so much for your kind words! It’s been a pleasure helping you through the tenancy process and getting started with the house sale. We really appreciate your feedback and wish you all the best moving forward.
kind regards

Bewertet mit 5 von 5 Sternen

Stephanie. Personal Agent. Epsom

Stephanie has been very helpful. She is knowledgeable and easy to talk to, and didn't make me feel I was asking silly questions. She also got back to me straight away when I emailed her with more questions, and got things sorted out quickly.
Thank you Stephanie 😊

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Terry,
Thank you so much for your kind feedback. We’re delighted to hear Stephanie was so helpful, supportive, and quick to assist throughout the process. We’ll be sure to pass on your lovely comments to her!
Kind regards

Bewertet mit 5 von 5 Sternen

The continued outstanding support from the Personal Agent

Becky Moore, who recently joined The Personal Agent lettings team in Epsom as the Property Manager, visited us at our rental on May 6th. Becky was very attentive, was keen to look into any issues with the flat and promptly organised a visit from The Personal Agent designated maintenance company.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Keith,
Thank you for your kind feedback. We’re delighted to hear that Becky provided attentive and professional support during her visit, and that the maintenance arrangements were handled promptly. We’ll be sure to pass your comments on to Becky and the team.
Kind regards

Bewertet mit 5 von 5 Sternen

Mark helped us buy our dream home

Mark helped us buy our dream home. Throughout a stressful process, Mark was always on hand to answer questions and reassure us throughout the process. He was open and honest with us which we appreciated. Great service from Mark

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Leanne,
Thank you for your wonderful feedback. We’re so pleased to hear that Mark was able to support you throughout the buying process and help you secure your dream home. We’ll be sure to pass on your kind words to him — congratulations on your new home!
Kind regards

Bewertet mit 5 von 5 Sternen

Very helpful staff

Stephanie in the Epsom branch has been very kind and helpful to me.

I am navigating a tricky situation with a problematic tenant and Stephanie has been so helpful at every single step.

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for your review Seb; Stephanie is on the case.
Kind regards

Bewertet mit 5 von 5 Sternen

5 star review!

Becky has been amazing! From communication, to sorting issues extremely quickly!
Becky was respectful inspecting my home and the report back was quick!

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Charlotte,
Thank you for your lovely feedback. We’re delighted to hear that Becky has provided such excellent service and handled everything so efficiently. It’s great to know you felt respected during the inspection and that communication and follow-up were prompt throughout. We’ll be sure to share your kind comments with Becky.
Kind regards

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