Theias Bewertungen 

270
•
TrustScore 1.5 von 5

1.3

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The IAS claims to be independent, but it is basically an operator funded rubber stamp for companies like UK CPM. Adjudicators completely ignore basic tenancy contracts and land rights. If a parking f... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This just feels like a massive waste of time and a con of an experience. Takes nearly 2 months to deal with this whole thing, considering they have already come up with their conclusion before even re... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The Independent Appeals Service appears to be anything but independent. Funded by the parking companies, there is obviously a vested interest in keeping them on board, which I'm guessing is why appe... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I provide unquestionable photo evidence of missing and illegible signs and also highlighted that one of the photo the parking company provided as evidence was not even the same area, to my astonishm... Mehr ansehen

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1.3

Ungenügend

TrustScore 1.5 von 5

270 Bewertungen

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1.3

Alle Bewertungen

(270)

56 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

A complete waste of time

A complete waste of time. Cannot be contacted by any means whatsoever unless a postal letter.
Completely biased in Parking Companies favour. I have just had my appeal turned down. It seems that if i stop on a red line at my airport i am still liable to pay even if I am having a heart attack, i have a burst tyre or my car breaks down. Probably still have to pay based on IAS decision if i died at the wheel!
Is a no star review possible?

17. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This is no more than a scam by 'Parking…

This is no more than a scam by 'Parking Companies and Solicitor'. I had a fine from PPP (Premium Parking Solutions) TWICE! The first time I had disposed of the actual parking ticket paid for at their machine, as the letter informing me of the fine did not arrive until 10 days later.
When I parked at the same Car Park again I kept the ticket with the date, time etc. on it. A week later another fine arrived in the post.
I sent a copy of the fine to the IAS with proof of payment and still they said I had to pay the fine. Which (like an idiot) I did.
It was only after paying the fine that I started reading various reports on this organization. If you have proof you have paid legally for parking. DO NOT PAY THE FINE. If I had not been so quick to accept what I believed to be an Independent Assessment (even though I had the Parking Ticket as proof) I would not have paid the fine and let them take me to court where they almost certainly would fail to enforce a conviction.

14. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

An awful useless service

I can't believe that there are people getting paid to be doing this. Don't ever waste your time going to them. This fake service need to be taken down.

11. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely rubbish!!!!

Absolutely rubbish!!!!! Our baby had an emergency allergy attack and we had to park along the road in our own residence area for 20 mins (maximum is 15 minutes). We got a ticket for this and they don't even consider our medical situation!!! It was a two-year-old life at risk and we got fined for this! Such biased service!

9. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Not sure what imput theias had in this…

Not sure what imput theias had in this but one of our vans was parked in a access road and got a fake ticket (Privacy Notice) I was reading about a legal case where the Judge told the person to complain to DVLA as they aparantly have outlawed "Fake Parking Tickets" within days of making the complaing theias came back and said the paking company will be taking no further action.

3. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish decision by IAS

Rubbish decision by IAS. I am a private hire taxi driver and provided all proofs for the reason to stay at the front door to pick up a patient who got late for some reason. Customer also provided to clarify the situation but never considered a single proof provided even there was no time limit for visitors but nothing was considered from my end and simply dismissed my appeal by saying they are satisfied that parking operator has enough proof. that is totally injustice as none of my proof was considered. no point to appeal as IAS will always support parking operators as they are members of them

25. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appeal dismissed but poor analysis by barrister.

Barrister stated in the appeal response that the site was well signposted . UKCS had submitted loads of pictures of signage nowhere near where I had stopped (for 1 minute 9 seconds!). I turned a few yards into a side street with no warning signs at the entrance and was nowhere near and did not pass the signs submitted. The barrister clearly hadn’t bothered to work out exactly where I had stopped. Not impressed! But, have given up and paid the extortion of £100 just to avoid being bullied by UKCPS.

18. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not independent at all

Not independent at all, very biased and always favour parking company, parking company is their members or customers, so they always make decisions favour them, no point, they both are absolutely skunks.

16. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I had to leave a reluctant star as I…

I had to leave a reluctant star as I believe this organisation is a sham. I provided evidence of dining in the neighbouring restaurant and they had no evidence of me parking in their bays, just of me entering and exiting the SHARED enter and exit points. The IAS said I had no evidence - I want to find a way to report them to a watchdog. I will take this to court as I refuse to pay despicable people.

16. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Waste of time

After having my initial appeal rejected by the operator, I decided to contact the IAS to contest my parking fine. I provided comprehensive evidence and a detailed explanation outlining the reasons behind my appeal. Unfortunately, I received a disappointing outcome as they dismissed my appeal, despite their reasons being factually incorrect and contradicted by the evidence presented. It was evident that they favored the ticketing company, making it apparent that appealing with them would be a futile effort.

10. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never been so disgusted in a company…

Never been so disgusted in a company before. Absolutely disgusting people. Fined us £300 for parking in a bay that we had written permission to park in by the owner of that parking space. They also fined the owners carer for parking in this bay who also is his relative. Dont bother ever trying to appeal a charge with IAS. Because they'll will tell you they sympathise with you but also side with them. Corrupt people. So disgusting. Its so hard paying for bills as it is with the living crisis. We can just about afford to live and they still demanded £300. The parking attended laughed at the carer when he explained why he was there. Its so despicable. Ive never been so angry. They didnt care. They didnt want to help us. They didnt even care that we had good reason to park there. I hold myself to higher standard and usually would not let anyone get to me as these 2 companies have been parking and property management and ias. However the behaviour they have displayed shows they don't care for circumstance as long as they get your money. I despise anyone who behaves that way. Its just so wrong! Have the £300. While you take that just think about how much we are now out of pocket and struggling even more than we were before. So thank you parking and property management for taking money from people who are already struggling and thank you ias for assisting in this. Im sure you'll spend it wisely.

7. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unprofessional

Absolutely, they are scammers, not professional at all, Dodgy people work there

1. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is shocking and obviously…

This company is shocking and obviously in cahoots with the parking companies! Fined 100 and appealed to ias as there machine was not fit for purpose and I had proof of attempted payment and proof I had money on my account still appeal dismissed! Robbing scamming pigs!

21. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

POOR

Not an independent process at all, sufficient evidence was provided yet they voted in favour of the parking firm which leads one to believe they are in cahoots with each other. I have used POPLA before which WAS independent. The lead adjudicator is Bryn Holloway. I will make the necessary investigations into this service and have them prosecuted if warranted.

31. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrendous - can't even register.

Received 2 private parking fines. Want to appeal both of them. Went to their website to register as they suggest, and despite trying 9 times (across browsers and devices), when I click on 'Continue' after entering all my personal details (yet again), I get a pop-up asking me to agree to their privacy policy (or something similar). When I click on the 'Continue' button on that pop-up window, it takes me back to the screen to enter my personal details, and all the fields are empty! So I had to fill them again and there is no checkbox, etc to agree to their privacy policy. So after entering your details, you click on 'Next', you get that darn pop-up again and you are back in square 1. Like I said, I tried 5 different browsers across 3 devices. Useless.

I guess their strategy is to waste your time and frustrate you enough that you just give up & pay.

30. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Same experience as everyone else unfortunately…

Same experience as everyone else really. You go through the motions with them because they are the only option but you know all cases will be dismissed as they are far from independent. I just got the same standard response back from both appeals despite me providing photo evidence that there was no signage visible and pointing out that I was in the car park 70 seconds and didn't leave my vehicle or turn my engine off (this was even evidenced on the PCN photos). No acknowledgement is made of any evidence you provide so I don't think they even bother reading it. Taking it all the way to court is your only chance for a fair appeal unfortunately.

24. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t waste your precious time

As previous reviewers have said,their so called Independence is so one sided I wish I had read the reviews prior to lodging an appeal that went to so called Adjudication,their idea of independence is that they are linked to the Trade Body IPC who supposedly have a code of conduct the Member parking companies have to belong to in order to access DVLA information on vehicle keepers registered address based on number plate recognition.
They totally ignore the appellants evidence and the facts and images you present to them that the parking operator was in breach of their own Trade Body printed code of conduct.Looks like Court here we come.
In a nutshell,their response is You Parked There ,You Pay.. my Trade Body Cowboy Parking Operators.
A truly corrupt ,false operation set up to steal money from a majority of innocent motorists.

20. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Even 1 star is to much for these bunch…

Even 1 star is to much for these bunch of muppets. Appealed a parking ticket as the place that I had a ticket from you were unable to enter the licence number and a group of us all had the same problem. Gave photographic evidence of this and statements from everyone with the same problem. Funnily enough the the fine got help held. This company is apparently an independent but its funny how if you look deep down they are partnered with the scum of the parking ticket lot. All of us had the decision in the ticket company favour.
Also I had a car accident during my time to give my reply back to the parking companies response and the attitude was well what do you want us to do. I suffered concussion in the accident so really wasn't in a fit state to respond.
I also suffer from learning disabilities and asked for help of them and was told that I could get somebody to fill in the forms. With this this gives me no right to privacy and makes them breaching the equality act of 2010.

17. März 2023
Bewertung ohne vorherige Einladung

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