Easy website to navigate. My Denby casserole dish was a steal at £76, no-one else could match this. My parcel arrived quickly and was well packed. Kept updated with progress from placing order thro... Mehr ansehen
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Das sagen Bewerter
I saw exactly the dinner service I wanted on The Homeware Outlet website. Having placed my order I did not have to wait long before it arrived . The items were extremely well packed .The service was j... Mehr ansehen
Unternehmen hat geantwortet
The Homeware outlet provides great value for money. I have found many quality items for very reasonable prices. Wonderful to see brands from overseas with a reasonable price and postage price. Havin... Mehr ansehen
Unternehmen hat geantwortet
Amazing experience .. placed an order for a birthday gift and then realised the delivery will miss the birthday so I emailed the company and Chloe replied right away. She kept me informed whilst commu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Upgrade your interior aesthetics with The Homeware Outlet’s exclusive offers of up to 60% off from your favourite brands. Our seasonal edits keep you up to date on stylish décor trends or you can shop our range of covetable classics. With everything from designer soft furnishings to sumptuous bedding and unique kitchenware, The Homeware Outlet makes it possible to truly elevate your space.
Kontaktinformationen
Vereinigtes Königreich
- www.thehomewareoutlet.com
4.6
Hervorragend
274 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
The Homeware outlet provides great…
The Homeware outlet provides great value for money. I have found many quality items for very reasonable prices. Wonderful to see brands from overseas with a reasonable price and postage price.
Having purchases a few times, I have noticed it takes a while to dispatch an order and upon receiving orders, some outer packaging has either been scuffed, damaged or is dirty, which is not ideal when giving items as gifts.
18. Dezember 2023
Antwort von The Homeware Outlet
Thank you so much for taking the time to share your feedback with us Alexandra. We are really pleased to hear that you loved our product selection and the prices we offer, it's always great when you can pick up such a bargain!
Our aim is always to dispatch orders as quickly as possible, with the majority of order being dispatched and delivered within 2-4 days. Over the festive period, delivery times were slightly slower, due to the volume and time of year, but our teams are working behind the scenes to send deliveries as quickly as possible.
Thank you for sharing your feedback on our packaging. We would always expect your item to arrive in perfect condition, however, if there is an item and the packaging is not quite perfect, we will reflect this in a higher discount being applied to the item.
Thank you again for taking the time to share your feedback with us and if you would like to discuss this further, please do not hesitate to contact us on 0800 4880 062 or info@thehomewareoutlet.com.
We look forward to welcoming you back to shop with us again soon!
Best wishes,
Abigail
Good quality product,with fast…
Good quality product,with fast delivery,sooner than stated
18. Dezember 2023
Antwort von The Homeware Outlet
We truly appreciate you taking the time to leave such a great review, Julian.
We are very happy to hear you have found using our site to purchase item such a great experience. We are delighted to read your chosen items arrived safely and with speed!
I hope you visit us again and find some more great items at a discounted prices.
With best wishes
Sarah
Antwort von The Homeware Outlet
Thank you for taking the time to share some feedback Shaun.
After reviewing your order I can see that your order was for a stunning Missoni vase. I will reach out to your directly so we can discuss this issue further and I hope to be able to offer you my full help and assistance.
With best wishes
Sarah
Antwort von The Homeware Outlet
Thank you for kindly taking the time to leave a wonderful review, Ann.
Its great to hear you have found using our service a good experience. We hope to welcome you back to our site again in the future.
With best wishes
Sarah
Good price for the lovely enamelled tumblers
Good price and lovely enamelled tumblers. They were well packaged and arrived on time
18. Dezember 2023
Antwort von The Homeware Outlet
Thank you ever so much for taking the time to leave your feedback, we're delighted to hear that you enjoyed receiving your enamelled tumblersc, for such a great price! We hope to welcome you back in the future for all your homeware needs!
Best wishes,
Aimee
Communication was great
The communication was great throughout purchase and delivery. The item is perfect and I will definitely buy from the homeware outlet again.
18. Dezember 2023
Antwort von The Homeware Outlet
Thank you for taking the time out of your day to share your feedback on your recent order with The Homeware Outlet! We're over the moon to hear that your recent order was full of helpful communication to keep you updated along the way. We truly hope to welcome you back in the future!
Best wishes,
Aimee
I’ve just received my New York Skyline…
I’ve just received my New York Skyline chess set. It’s absolutely beautiful. Quick delivery and came in a lovely box. Very well packaged. Highly recommend. Thank you.
29. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you for taking the time to leave your feedback on your experience with our platform! We're over the moon to hear that you enjoyed receiving your New York Skyline Chess Set, such an amazing choice! We're delighted that your delivery was quick, well packaged, and that you would recommend us to others!! We hope to welcome you back in the future.
Best wishes,
Aimee
Absolutely fantastic experience
Absolutely fantastic experience. I brought a Johnathan Adler dish for myself and as a gift for my sister (which she loved). Excellent communication throughout. I would 100% use them again in a heartbeat.
19. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you ever so much for taking the time to leave your feedback on our service! We're delighted to hear that your sister loved her gift, and that the overall process was communicative and efficient for you. We would be over the moon to welcome you back in the future!
Happy New Year!
Best wishes,
Aimee
The item I ordered was damaged on…
The item I ordered was damaged on arrival but as a result of an email to them, I had a phone call from a lovely lady called Becky who dealt with the whole issue in a very speedy, efficient and satisfactory way.
Thank you for a good customer service.
22. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you for taking the time out of your day to leave your feedback on your experience with our website, Joan.
Though we are truly saddened to hear that your gift was damaged on arrival, we're delighted to hear that our lovely colleague Becki was able to assist you with your query quickly and to a satisfactory standard.
We hope our assistance with this matter can restore your faith in our website, and hope to welcome you back in the future.
Have a lovely Christmas, and a Happy New Year!
Best wishes,
Aimee
Great service from beginning to end.
Brought a Jonathan Adler item for a super bargain price. As described and was delivered in just under a week. Good communication and a quality delivery. Unfortunately, your going to be stuck with me as I will be a regular customer.
15. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you for kindly taking the time to leave us a wonderful review. We are delighted to hear that you found an item you love and at such a great price. We are looking forward to welcoming you back to our site again in the future for some more great items for your home.
With best wishes
Sarah
Baccarat at it's best
My Baccarat crystal order was delivered earlier today and it's absolutely brilliant. I can't fault the excellence of service I received from customer support throughout the whole process and this has restored my faith in online shopping.
The items were packed very well and delivery was well within the specified time.
Thank you Homeware Outlet for making this Christmas special and one to remember.
18. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you for sharing such a wonderful review. Myself and the team are thrilled to hear your order arrived with you safely and you love them. They are very special items and we love that they will add to the magic of your Christmas. ✨
With our best wishes,
Sarah
my order never arrived.
23. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you for your feedback Lauren.
I am ever so sorry to hear your order has not arrived with you and we will of course do all we can to help.
I was sadly unable to locate your order with the information provided and kindly request you make contact with our customer service team at info@thehomewareoutlet.com or you can call us on 0800 4880 062 where we will be able to locate your order and offer our help.
I look forward to hearing from you and offering you our full assisting so we can help with getting your ordered items delivered to you as soon as possible.
With best wishes,
Sarah
Easy site to use, decent prices
Easy site to use, decent prices. However, site said 2-4 days delivery - once I’d paid, the ETA was 5-7 days. And delivery partner was a disaster. Had to complain to DPD and Homeware outlet to even get the item, a full week later than the 7 days predicted. Would use again, but only if I don’t mind if/when it arrives.
22. November 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you for kindly taking the time to share your experience with us Tanya. I am sorry to hear your delivery took longer than anticipated. We aim for all deliveries to be processed within 3 working days of us receiving it and once sent, your order should take between 2 to 4 working days to reach you. Sadly on some occasions items may take longer to move through the postal network and we can appreciate the disappointment this may bring and will endeavor to look into this and provide all available details so we can offer our full assistance to all our customer. However I am pleased to offer reassurance and advise that most deliveries are dispatched and arrive with great speed and I hope that when you visit us again you will receive a large delivery of your chosen item.
With best wishes
Sarah
Antwort von The Homeware Outlet
Thank you for taking the time to share such lovely feedback, we really appreciate it and are thrilled you had a great experience.
I hope to welcome you back to the site again in the future.
With best wishes,
Sarah
Competitive price
Competitive price, easy ordering, informed when on way. Good all round
17. November 2023
Antwort von The Homeware Outlet
Thank you for your kind feedback Lynn, its wonderful to hear you found using our site easy and was good all round. We hope to provide more items at competitive prices for you in the future.
With best wishes,
Sarah
First experience
Not heard of you before but my experience was very good and I was happy with my purchase
17. November 2023
Antwort von The Homeware Outlet
Thank you Diana for taking the time to share your first experience buying homeware items from our site. We look forward to providing you with a great service again in the future.
With best wishes,
Sarah
Great products and amazing customer service
Great products, price and customer service. Sadly one of the champagnes flutes was broken in transit. The customer service was very friendly and quick and resolved the issue with my needs as a customer as a priority
15. November 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you for kindly taking the time Clifford to share your experience while using our service. We were happy to be able to offer you a resolution with your order. I hope you come back and find more great items for your home on our site in the future.
With best wishes,
Sarah
Ordering was very easy
Ordering was very easy. Delivery was quick and the staff assistance and information given on product queries was excellent, very helpful and response emails impressively speedy.
27. November 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you Joanna for kindly taking the time to share such a lovely review. We are thrilled to hear you found using our service was quick and easy. I hope to offer you our assistance again in the future.
Wit best wishes,
Sarah
I hadn't used The Homeware Outlet…
I hadn't used The Homeware Outlet before, but they had some pasta plates and a server I was after from a range I am purchasing. They were a good price and free delivery, so I thought I would try them. Delivery was quick, the items were carefully wrapped and intact, and I am one step nearer to having the serving set I want at a decent price. Just wish they had the rest of the set!! Will definitely be keeping an eye on the stock here, thanks to The Homeware Outlet for a positive experience.
23. November 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you Sam for kindly leaving a delightful review. We are so happy to hear you had such a great experience using our site and love that you are near to completing your dinnerware set. Please do keep an eye on site as we may in the future add some more items you love. I hope to welcome you back to our site very soon.
With best wishes
Sarah
Bad service
Bad service - I ordered a toaster which they sent me in the colour. I contacted them to let them know, they said they were happy for me to return it and would refund the coast of the toaster but would not cover the cost of me returning them item, also said I need to send it back tracked which cost even more. With the weight of the toaster and packaging I am very much out of pocket.
13. November 2023
Bewertung ohne vorherige Einladung
Antwort von The Homeware Outlet
Thank you, Liam, for taking the time to leave your review, following your recent order with us and I do apologise to hear of the disappointment that has been caused.
Upon reviewing your order, I can see you placed an order for a lovely White Toaster, which has now arrived with you! Of course we want you to love your chosen item, and should this no longer be suitable for you, we do offer you the opportunity to return your order for a refund.
With your return, we do recommend sending your package tracked, for peace of mind, however your chosen courier is completely your choice.
If you should have any further questions or feedback, please do call us on 0800 4880 062 or email us on info@thehomewareoutlet.com, and we will be more than happy to assist further!
Best wishes,
Abigail
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