The Green Reaper were perfectly fine.They were let down by Fedex who having tried to deliver my lawn mower to a building site and then not delivering on the next rescheduled day,they were impossible t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
It was very easy to order and good communication also told it would be 3 working days for delivery ordered on the Friday got it monday morning 9.30 is i would definitely recommend them many thanks zip... Mehr ansehen
The company has good stock levels of quality equipment at very competitive prices and ships the goods very quickly and professionally. The item ordered arrived exactly as predicted and was well-... Mehr ansehen
Unternehmen hat geantwortet
The Green Reaper website site is very easy to navigate and well backed on trust pilot. My order was accepted very quickly and delivery was excellent and well within time. The lawn mower arrived wi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über The Green Reaper
Vom Unternehmen geschrieben
The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.
We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.
Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.
Kontaktinformationen
27-29 Summerleys Road, HP27 9DS, Princes Risborough, Vereinigtes Königreich
- 0800 014 8700
- sales@thegreenreaper.co.uk
- www.thegreenreaper.co.uk
4.7
Hervorragend
5279 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 79 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered my item on Thursday 2/7/2026
I ordered my item on Thursday 2/7/2026
The web site says next day dispatch,rubbish
I enquired on the 6/7/2026 as to my order, it still not been dispatched as per there email .
Excuse please …????
I wish for honesty not bullshit
Let’s see what the outcome is
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Green Reaper
Hi Chris,
Thank you for your message. We list a lead time of 4-5 working days on our website for the kit you have ordered. This is the second working day (as distributors do not work weekends), and we anticipate being able to meet our lead time for your order. You will receive updates on your shipment when it dispatches. Thank you!
Laura
*****
UPDATE
You will have received a dispatch notification email containing a tracking link this afternoon informing you that your order is on its way on a next working day service with DPD.
I also note that an order update email was sent to you four minutes after you placed your order reminding you of the 4-5 working day lead time on all ECHO products.
I trust this is a good outcome for you and that we have achieved exactly what is published on our website.
Regards
Nicki
In stock and delivered super quick.
In stock and delivered super quick.
Great experience!
29. Juni 2026
Antwort von The Green Reaper
Thank you for your lovely review! We are delighted that you had a great experience ordering with us.
Laura
Antwort von The Green Reaper
Thank you for your 5-star review. We are glad we got the job done and that you enjoy your new garden kit!
Laura
All-round excellent service.
Helpful staff when I made a pre-purchase enquiry about the machine in which I was interested. Prompt, efficient delivery of the goods.
25. Juni 2026
Antwort von The Green Reaper
Thank you for taking your time to leave us a review. We are very happy to hear our team was able to answer your questions and that your delivery was swift.
Laura
Antwort von The Green Reaper
Thank you for letting us know that our team was able to help you get the right mower for you! We always love hearing from our happy customers.
Laura
Good company this
Good company this. Delivery spot on and good price. Would definitely use again 👍
23. Juni 2026
Antwort von The Green Reaper
Thank you for your positive feedback! We are very happy to hear that you would use us again, we look forward to seeing again in the future at thegreenreaper.co.uk :)
Laura
Can't fault it
Helpful Customer Assistance staff and prompt next day delivery. Can't fault it
24. Juni 2026
Antwort von The Green Reaper
Thank you for your lovely review. Our team is always happy to hear from customers like you!
Laura
Still yet to receive the product…
Still yet to receive the product delivery date has changed everyday and beginning to think this will not arrive !
24. Juni 2026
Antwort von The Green Reaper
Hello Dean
We are very sorry to hear your order it taking longer than expected to arrive.
This unfortunately appears to be a delivery issue with FedEx and the address query has been rectified. We are pleased to advise that the tracking shows your order is out for delivery today. Obviously f this doesn't happen, please let us know.
Kind regards
Nicki
Quick service 👍🏻
23. Juni 2026
Antwort von The Green Reaper
Thanks for your review. We are glad your order was delivered quickly.
Laura
Delivered in time and as described
23. Juni 2026
Antwort von The Green Reaper
Thank you for your 5-star review. We are very glad that your order arrived in good time and you found our website descriptions accurate.
Laura
Antwort von The Green Reaper
Thank you for your quality review! We are delighted to hear that your order arrived swiftly and that you found our prices competitive.
Laura
Competitive price
Competitive price, good levels of in stock lawn mowers, easy order process, good communication and prompt delvery
22. Juni 2026
Antwort von The Green Reaper
Thank you for taking the time to leave us a review. We are very glad to hear that you found the ordering process smooth and that your delivery was swift.
Laura
Really good service
Item was delivered exactly when it was supposed to and everything was packaged well and product is exactly as described
19. Juni 2026
Antwort von The Green Reaper
Thank you for your review. We appreciate the positive feedback on our product descriptions and accuracy.
Laura
Excellent service.
Everything online very clear and helpful.
I was able to order a mower and rear roller and received a very quick response for my order.
19. Juni 2026
Antwort von The Green Reaper
Thank you for your 5-star review. We are glad that you found the ordering process easy and that your new mower arrived swiftly.
Laura
Antwort von The Green Reaper
Thank you for your positive feedback! We are glad that your order arrived swiftly.
Laura
Excellent service
Excellent online service and price, delivery was spot on. Would definitely recommend.
17. Juni 2026
Antwort von The Green Reaper
Thank you for taking the time to leave us such a lovely review! We are chuffed to hear you would recommend us :)
Laura
Antwort von The Green Reaper
Thank you for your positive feedback. We are glad that your delivery was prompt, despite this heat!
Laura
Antwort von The Green Reaper
Thank you for your 5-star review. We are very glad to hear your order arrived swiftly.
Laura
Great, Great, Great.
Great service price communication and delivery what more could anyone ask. TOP COMPANY GREEN REAPER.
16. Juni 2026
Antwort von The Green Reaper
TOP REVIEW! Thank you for taking the time to leave us such wonderful feedback. The team is delighted :)
Laura
Ordered the item that was shown in…
This review is edited.
Having placed the review we were contacted almost immediately by The Green Reaper's customer support team. The provided the delivery document that confirmed deliver to our business the next day.
The issue that we experienced was in NO way related to The Green Reaper, it was entirely internal that the package had not be logged as received.
We apologies to The Green Reaper for the negative feedback initially provided.
I would further add that the item ordered from them was out of stock at many other places and despite this the price offered was less than all of the other suppliers and offered.
Having sorted out OUR internal issue, I would confirm the service offered by The Green Reaper is first class.
---------------------------------------------------
Ordered the item that was shown in stock on 16 June, as at 23 June not delivered and no shipping information available or provided.
left totally in the dark.
Do not use this company.
16. Juni 2026
Antwort von The Green Reaper
Thank you very much Richard, we really appreciate you taking the time to edit your review. Happy to help!
_______________________________________________________________________________
Hello Richard
Thank you for making us aware of this issue and we are sorry you have not received your order.
Please be assured that your order was despatched on the day you ordered it and a despatch notification was sent by email with a tracking link for the courier that same afternoon. The item is showing as delivered the following day and signed for by yourself.
Please leave this with us while we investigate and obtain a proof of delivery. We will email you directly to help resolve this for you.
Kind regards
Nicki
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