TheCarBarns Bewertungen 

91
TrustScore 2.5 von 5

2.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I bought a Bentley Continental from Tim and haven't had any issues. I did get an independant assessment done which highlighted a couple of issues, for which Tim and I came to an agreement on. They a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Tim was extremely helpful during the purchase of my Land Rover Defender and couldn’t do enough to assist. Unfortunately, once the sale was completed, the customer service completely changed. Th... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I’ve now bought two cars from the Car Barn. To be fair, both have been good without issue. The first being a Jaguar F type P400 and the second; Aston Martin DB9. On both occasions, I spent on an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Organised a trip having placed a deposit with the promise of being collected from the train station. Car did not have a towbar as described in sales blurb. Discount negotiated. Car developed fau... Mehr ansehen

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

Welcome to The Car Barns, based just outside of Stratford Upon Avon. Our company specialises in the sale of prestige, luxury vehicles.


Kontaktinformationen

2.7

Mangelhaft

TrustScore 2.5 von 5

91 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 45 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.7

Alle Bewertungen

(91)

18 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I bought a Bentley Continental from Tim…

I bought a Bentley Continental from Tim and haven't had any issues. I did get an independant assessment done which highlighted a couple of issues, for which Tim and I came to an agreement on. They also sent me a copy of the final service invoice for my records on request. The car has been fine, and Tim also included the special C-Tek charger adapter for this car as a goodwill gesture. I took several weeks looking at and making up my mind on this car and so far, it's been fine.

21. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid Unless You’re Happy With No After-Sales Support

Tim was extremely helpful during the purchase of my Land Rover Defender and couldn’t do enough to assist. Unfortunately, once the sale was completed, the customer service completely changed.

The warranty I paid for does not provide the claim limit that was promised, and the vehicle’s service history was missing. Despite numerous phone calls, messages, and even sending a formal email, I have received no response.

It’s very disappointing because the buying experience was excellent, but the after-sales support has been non-existent. As I’ve been unable to resolve these issues directly, I now have no option but to pursue the matter through the appropriate legal channels.

I hope this review encourages a response and that these issues can finally be resolved.

1. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS

AVOID AT ALL COSTS.

Harry wormwood doesn’t have a look in with this man. Sells a car and it breaks not even 6 hours after buying and then doesn’t want to fix the issue. Doesn’t answer the phone to his buyers. DO NOT BUY FROM THIS MAN. I wish I listened to all previous reviews.

8. Juli 2026
Bewertung ohne vorherige Einladung
TheCarBarns-Logo

Antwort von TheCarBarns

We're sorry to read this review and are concerned by the allegations made.

Unfortunately, we are unable to identify you as a customer from the information provided, as no vehicle registration, purchase date, or name has been included. We take all customer concerns seriously and would always investigate any issue raised.

If you have purchased a vehicle from us, please contact us directly with your name, the vehicle details, and the nature of the problem so we can review your case and work towards a resolution.

We are committed to resolving genuine customer concerns fairly and promptly. At present, however, we are unable to verify the circumstances described in this review. My email address is natalie@thecarbarns.com

Bewertet mit 2 von 5 Sternen

I’ve now bought two cars from the Car…

I’ve now bought two cars from the Car Barn. To be fair, both have been good without issue. The first being a Jaguar F type P400 and the second; Aston Martin DB9.
On both occasions, I spent on an extended warranty, Jaguar: 12 months at around£800 and the DB9: 24 months at around £1600/£1700. With both cars, I never received any documentation on the warranties.
I chase Tim many many times, especially for the DB9- phone messages, emails and no response.
I assume he takes your money for a warranty and doesn’t actually activate anything and just pockets your money?!? That’s my personal view… I called and emailed many times, but nothing…

Very pleasant and smiley when you first meet him, but as soon as money exchanges… he is obviously a different character!

18. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Upsetting and disappointing

Paid a deposit for a car,the day of collection came and I was informed by WhatsApp that the car was no longer available as it had a stolen marker on it. Tim asked for my bank details to refund the deposit. My WhatsApp messages have not been read, he is not answering my calls and I have no reply to my email. Still no refund. Even more upsetting is that I have since received the log book for the car, despite it not sitting on my driveway! So upsetting and disappointing.

21. April 2026
Bewertung ohne vorherige Einladung
TheCarBarns-Logo

Antwort von TheCarBarns

Hi Susana,

We are very sorry for the distress and inconvenience caused in this matter.

When we purchased this vehicle ourselves, it underwent HPI checks which came back clear with no stolen marker recorded. The vehicle was therefore advertised and subsequently sold in good faith during that period.

Over 10 days later, a stolen marker was unfortunately placed against the vehicle. As soon as we became aware of this, the customer was informed immediately and the sale could not proceed. The vehicle was later seized by police and we have been cooperating fully with the relevant authorities throughout.

We completely understand your frustration and sincerely apologise for the delay in communication regarding the refund. Please contact me directly at natalie@thecarbarns.com and I will ensure this is resolved immediately. I will also contact the DVLA to inform them.

Kind Regards
Natalie

Bewertet mit 1 von 5 Sternen

Do not purchase from this garage

I would support the overwhelming majority of these reviews and strongly advise to stay well away, I certainly wish we had, he caused a great deal of stress and inconvenience following the purchase of a Mercedes E class, we travelled from the south of England for an appointment to see the car, well presented and as others have said Tim appeared on the face of it to be pleasant and professional, all the usual sales pitch as you would expect, that said he undoubtably has zero conscience, the car brought on a warning light and message for add blue within just a few days of ownership, I can honestly say I attempted to reach Tim over 15 times, leaving messages and emails, he didn’t even have manners to reply, it was only when I phoned from a alternative phone that he picked up, during the period of no reply and being advised by Mercedes not to drive the car I phoned the last service agent in the book whereby I was informed by the owner that he was aware of the car and remembered it having addblue issues, he informed me he was told to reset the system but wouldn’t commit to who informed him, only by me informing Tim of my intention and right to reject within the first 30 days did anything begin to improve, eventually the car went into Mercedes and Tim paid over £2,300 to repair the car, this said the car is still in need of a stop start battery at the cost of over £500, he refused to pay despite it being a fundamental requirement of the car, he also promised on request due to the extremely poor experience to extend the warranty to 12 months free of charge, this has never materialised, he simply emailed me saying he would not commit to any further repair, despite it being his responsibility, the fact is in court he wouldn’t have a leg to stand on, can I be bothered to travel over 150 miles to incure more inconvenience - No definitely not! so as many others he gets away with it, why are people like him allowed to exist in business, I hope some day he is treated the same way as he treats so many of the people that put trust in him, perhaps the penny will drop ….

23. Dezember 2025
Bewertung ohne vorherige Einladung
TheCarBarns-Logo

Antwort von TheCarBarns

We are genuinely sorry to read that you feel disappointed with your experience.

When you contacted us regarding the AdBlue fault, we arranged for the vehicle to be inspected by Mercedes and covered repair costs in excess of £2,300 in order to resolve the issue for you as quickly as possible. At no stage did we knowingly sell the vehicle with an underlying fault.

As with all used vehicles, components can unfortunately fail over time, and while we appreciate your frustration regarding the stop/start battery, we had already contributed significantly towards repairs following your ownership of the vehicle.

We always aim to assist our customers where reasonably possible and are disappointed to read some of the personal comments made within this review.

If I can assist you please email me directly - natalie@thecarbarns.com

Bewertet mit 1 von 5 Sternen

1 star Avoid like the plague

1 star Avoid like the plague. Seriously.
Bought a Range Rover Sport from Tim at The Car Barns. Nearly a month on and I still don’t have the logbook and when I chased it, I was told to “call the DVLA” myself. That’s his job as the seller, not mine.
The problems started on day one. Slow to respond from the very first call. The car was advertised with features it simply doesn’t have Meridian Signature Sound being one of them. Misleading listing, full stop. It also arrived without a charger (eventually sent after chasing), and within the first week it was already at an approved diagnostic centre returning the following confirmed faults:
∙ Near Field Sensing Module failure
∙ Inverter drive motor sensor fault
∙ HV Coolant Heater fault
∙ Driver Assistance Controller fault
∙ Wind noise
∙ Headlight condensation
∙ Previous owner’s InControl account still linked never cleared
These are not minor wear and tear issues. These are serious electrical and hybrid system faults on a premium vehicle. He must have known. You don’t sell a car like this without knowing.
I attempted to reject the vehicle. I was then informed that because the finance is unregulated business finance, rejection wasn’t straightforward something that was conveniently never made clear at point of sale. The warranty was eventually transferred, after chasing, and the car is now booked in with an approved JLR dealer to establish the full extent of the damage.
I bought this car as a gift for my fiancée. Nothing but stress from the moment the deposit cleared. That seems to be the pattern with Tim all smiles until the money lands, then good luck getting a response out of him. The finance broker has also gone quiet.
Every negative review on here is true. I wish I’d read them before buying. Do your due diligence I didn’t and I’m still dealing with the consequences.
Stay well clear of Tim Boler and The Car Barns.

UPDATE: since this review was posted:
Since leaving this honest review, the dealer contacted me via WhatsApp and threatened to leave a retaliatory negative review on my business in direct response to my legitimate review of his. He also made a written accusation that I had attempted to launder money in connection with this purchase.
These WhatsApp exchanges are documented and have been submitted as evidence to the finance broker as a formal complaint. They are also available to any relevant authority upon request.
Prospective customers should draw their own conclusions about a dealer whose response to a legitimate complaint is threats and defamatory accusations rather than resolution.

28. Februar 2026
Bewertung ohne vorherige Einladung
TheCarBarns-Logo

Antwort von TheCarBarns

This review is misleading and omits key facts.
During the transaction, the customer asked for funds to be refunded and re-sent from a different account. For compliance and security reasons, we do not process transactions in this manner, in line with standard anti-fraud and financial regulations.
The V5C (logbook) is issued by the DVLA, not the selling dealer. Once ownership is transferred, any delay sits with the DVLA, and customers are routinely advised to contact them directly. Presenting this as a dealer failure is simply incorrect.
The vehicle specification was not misrepresented. A full VIN specification report was clearly included within the advertisement imagery at the point of sale. This forms the definitive specification. In addition, the vehicle was physically inspected prior to purchase, at which point no issues or discrepancies were raised.
The suggestion that faults were “known” prior to sale is entirely unfounded and without evidence. The vehicle has not yet undergone any formal inspection on our behalf. The list provided appears to be taken from an initial diagnostic scan and is being presented as confirmed failure, which is not accurate. A proper inspection process is already in progress to establish verified facts.
The charger was supplied shortly after being requested. The warranty was transferred. Support has been provided throughout — despite repeated delays and escalation in tone from the customer.
It is also important to be clear that this was a business-to-business transaction using unregulated finance, and therefore does not fall under standard consumer cancellation rights. This was made clear in the documentation provided.
We do not accept the narrative presented here. It is exaggerated, selective, and does not reflect the full or accurate position.
We will deal with any genuine, verified issues once confirmed through an appropriate inspection process with an approved Jaguar Land Rover retailer.

The V5C is issued by the DVLA, not the dealer. Customers are routinely advised to contact them directly if there is any delay.
A full VIN specification report was clearly included in the advert, and the vehicle was inspected prior to purchase and accepted without issue.
The charger was supplied shortly after request.
The “faults” referenced are from an initial third-party scan and are not verified findings. A formal inspection with an approved Jaguar Land Rover retailer is already in progress to establish the facts.
This was a business-to-business transaction using unregulated finance.
We strongly dispute the additional allegations made and categorically deny any threats or improper conduct.
We will address any genuine, verified issues once confirmed through proper inspection.

Bewertet mit 1 von 5 Sternen

Tim was a no show

I listed my range rover on Motorway and The car barns was the highest bidder and I was happy with the price. Unfortunately that's where my experience deteriorated, I never heard from the car barns, it was around christmas so I was expecting that. But come the new year I still hadn't heard from them so I called them, Tim answered and I informed him who I was and that he had agreed to buy our vehicle. He arranged a collection day with me for the 6th January in the morning. I took a day off work as im self employed to wait for collection to take place. By 15.00 hours there was no sign of Tim so I called and he informed me 2 staff members where off but his wife had an appointment local to my address on the 7th January so he would be with me by 11am, again I took a day off and by 12.00 no sign of Tim so I called him and he didn't answer so 20 minutes later I called him off my wife's mobile phone and he answered, when I told him it was me he said I will call you back in 5 minutes with and ETA. 2 hours passed and nothing so I called him again and no answer now from either of our numbers. This man has cost me money as I havent been able to earn due to taking 2 days off due to his false promises of him collecting the car he had agreed to purchase via The Motorway site. From my brief experience of Tim and the car barns I would advise anyone thinking of having any kind of dealings with him or the company to be extremely careful. Everything he arranged with us has been a load of rubbish.

6. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid this dealer!

Wish I'd of read the reviews of this dealership before I purchased a car from them - all the negative reviews are all 100% true... Purchased a car which had a small issue with its reversing camera which I was assured would be fixed by a local garage, as it was only a small issue - I went ahead with the purchase. Of course, that's the last I ever heard from them, they didn't arrange any repairs for the camera despite multiple emails, phone calls and texts which were all ignored (just like everyone else mentions in their reviews). Luckily it's only a small fix, but should anything serious of gone wrong with the car and there was a much bigger issue - they won't be there to fix it, there's no aftercare, they'll ignore you too, not worth risking it! Avoid this dealer, they're just crooks with a nice smile.

13. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Beware

I bought a car from here and it has a fault which occurred within 3 week of buying it. When I tried to contact tim he blatantly ignored me and I have had to go through the finance company to rectify the issue

30. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Purchased a Jaguar Ftype August 2025 fraudulent warranty

Purchased a Jaguar Ftype August 2025, with a warranty that was supposed to last 6 months.. A fault occurred within 4 weeks of having the car, when I called Tim he was very apologetic and promised to resolve it. But he did nothing about it. I asked for the warranty details and I asked for the schedule, I event offered to sort the issue myself under warranty. But no warranty details were ever given. To this day Tim has not supplied any details on the warranty and avoids my calls and ignores my messages. Please do not buy from this company they are very dishonest and I am seeking legal advise.

22. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 stars out of 5. Highly recommend.

5 stars out of 5.

From the initial response from Tim to the handover of the Range Rover Evoque from Charlie we were very impressed and happy with The CarBarns. No hassle or issues at all.

Please note I don't understand these negative reviews on this Trustpilot portal at all.

Gavin

23. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

At first you think Tim is a really straight guy…

At first you think Tim is a really nice, honest and straight guy - as things progress you realise its all a front and behind the smile is a dealer not sticking to what he says or promises

Don't leave having paid for your car and expect the promises made of warranty being sent on and the 1 year MOT being accurate to actually happen. expect then to be ghosted for weeks on end and when you do finally get in touch with Tim again - probably on holiday and keen to tell you and make you feel your disrupting his break - you'll only be given more false promises and the promise of being ghosted again

31. Mai 2025
Bewertung ohne vorherige Einladung
TheCarBarns-Logo

Antwort von TheCarBarns

Hi Benn, I am sorry to hear this. Please can you email me the full details and I will do all I can to help. Kind Regards Natalie natalie@thecarbarns.com

Bewertet mit 1 von 5 Sternen

Sold car that would not have passed MOT!

The car we bought had faulty brakes, a bulging tyre and damage underneath, it had possibly been in an accident. We were unaware of that on leaving the Barns. It would NOT have passed MOT, it was potentially dangerous. We paid for repairs. No repayment or apology from Tim. So now taking court action against company with photographic and written evidence.
Please be very aware and avoid buying from this company. Cars are well priced but need to come with a health warning!!

24. Mai 2025
Bewertung ohne vorherige Einladung
TheCarBarns-Logo

Antwort von TheCarBarns

Hi Ann, I am sorry you have had a poor experience with us. Please can you email me all details and I will do all I can to help. Kind Regards Natalie - natalie@thecarbarns.com

Bewertet mit 1 von 5 Sternen

Worst experience of buying a car ever, ignore all the positive reviews!!

I bought a car from Tim at Car Barns at the back end of 2023, after ignoring my gut feeling and after reading bad reviews, I thought it would not happen to me, well it did! The staff were keen to answer calls and enquiries about the car prior to the sale, everything seemed great. After a couple of days of having the car it started popping out of 2nd gear, I reported this as an issue to a colleague of Tim's (who I can only assume that has left because of the complete shower it is working for him), I mean I don't have proof of that but I can only imagine! Tim said he would sort this and pay for it in full (I have messages as proof). Trying to contact Tim was a total nightmare, he would not answer my calls, he would then message me to say he would get in contact with me but he did not. I had to ring constantly, time after time to which I assume he was getting rather annoyed, but if he answered in the first place then I would not have needed to do this. I even spoke with his wife who assured me that this problem would be fixed. Tim said he would extend my 3 month warranty to 6 months (what is the point in this if you are not even going to fix the problem?!). Tim is a pathological liar, he told me he was going to drive to where I live which is approx 4 hours drive with a gearbox to drop off at my local garage for them to fit it, I agreed to this thinking he is trying to make up for no contact etc but guess what he never turned up! In the end I gave up, even after sending a letter to start court proceedings, I just could not deal with the stress that this caused. Needless to say I have had no further contact from this man to try and sort my still broken car. DO NOT BUY FROM TIM BOWLER THE CAR IS NOT WORTH IT!!!! Check out his wonderful reviews on Trustpilot!

28. Mai 2025
Bewertung ohne vorherige Einladung
TheCarBarns-Logo

Antwort von TheCarBarns

We are disappointed to read this review, particularly as it was posted a significant time after the vehicle was purchased.

We do recall discussions regarding concerns raised after sale and we did attempt to assist at the time, including discussions surrounding warranty support and repair options. However, we do not accept many of the allegations and personal comments made within this review.

As a small independent dealership, delays in communication can unfortunately occur during particularly busy periods, though there was never any intention to ignore or mislead you.

We would also note that we were unaware of a number of reviews posted to this platform for some time due to issues accessing and managing our Trustpilot account, meaning concerns raised here were not seen or responded to when originally posted.

We are sorry that you feel dissatisfied with your experience and wish you all the best moving forward.

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