The Barcode Warehouse Bewertungen 

They need to return calls to actually help their customers set up the products.
Ordered a pos system and came without the cable, took another 2 days for this to arrive and it still wouldn't work. 3/4 weeks of phone calls from us and still no working printer just kept getting fobbed off. Terrible service

Purchased three Zebra printers. Two of which would not work as described. We tried to get them to work for a couple of weeks, speaking to Barcode Warehouse and Zebra. We then returned the printers, only to be curtly informed that there would be no refund. This was due to the pen marks on the box, and I hadn't packed them very well. Barcode Warehouse will argue their case because they are very good at shutting the door on customers. But the result is I am £900 + out of pocket and Barcode Warehouse does not care.

Michelle was very attentive and helped me with my query quickly and efficiently!

Michelle was absolutely fantastic. Incredibly knowledgable about the products and services offered, and spent time making suitable recommendations until we found what was the best set up for my needs. 5 stars, very happy with the service I received.

Michelle was fantastic to work with, really efficient service and gave me exactly what I needed or next day delivery, highly recommend!!

Michelle was super helpful and responsive. Great customer service

Michelle was extremely helpful and efficient in resolving our problem, which has minimised our downtime. I would highly recommend this company.

Customer service from Michelle has been above and beyond

A word of warning: Be sure to check the returns policy before you buy. I bought a cash drawer/receipt printer recently to replace one which was faulty. Delivery wasn’t the fastest and, in the meantime, I was able to repair out existing one. Thankfully, I was able to return the unopened replacement but was charged a 15% ‘restocking fee’ for the privilege (amounting to over £50). I was later told that this was because Barcode Warehouse is a B2B concern, which seems to mean they are just an intermediary (note that everything is in stock in ‘2-5working days’), which runs contrary to what the name ‘Barcode Warehouse’ suggests.

Tom was a fantastic support - very helpful and prompt service.

Equipment arrived quickly and as described

Been using Barcode Warehouse now for over 10 years. Never disappoint. Always fast delivery to Northern Ireland which seems to be an issue for some GB companies. Not for BCW. This time I dealt with Michelle in CS. She was very knowledgeable and detailed on the product I was after. Would highly recommend these guys.

Excellent communication and understanding of the business needs. Great Products and speedy delivery. Tom went above and beyond to accommodate and ensue everything was as required.

Always excellent to deal with. Very professional and really nice people to work with. They have a wealth of experience with this type of technology as well as their network of experts to assist and support implementation and solution delivery. Michelle Todd is our account manager at Barcode and has worked with our beneficiaries to deliver cost effective and fit for purpose solutions.

Great customer service. Extremely helpful and knowledgeable, answering all questions and finding the most economical solution.

My experience with with Tom was very good, although we didn’t buy anything he made sure I had all the information to support the purchase. Again thankyou for taking your time with me, I’ll be back in the future

Spoke to Tom about a printer set up that was required for my business. Was recommended different printers to the ones requested as these are the new versions. Received them and they were not fit for purpose. They then said I needed to fit additional parts to them to fit my requirements. Purchased these, still don’t work. Then it was we needed a different part, then we needed to request this return and do this paperwork. I wish I just brought them direct from the suppliers. It was a total waste of time and money. Now 5 months on from my original purchase and I have just placed the order direct from the supplier. I wouldn’t recommend.

Tom got back to me promptly, and I received exactly what I needed in the promised timeframe. From a service point of view, I can't ask for more than that.

Absolutely brilliant service. Technical support after purchase is outstanding. We have a zebra printer - bought from the barcode warehouse some time ago. When we had an issue I phoned the barcode warehouse and a member of their technical team phoned back. Glynn sorted out the problem quickly - very experienced and used to dealing with customers (like me) who may not have good IT skills. The printer is vital to my business - so grateful to find a company which still gives excellent customer service. Would recommend in a heartbeat.

We have been working with Barcode Warehouse for a long time now, and they have always provided excellent service and professionalism.
Michelle T, is very present and caring toward us all the time.