Textbooks.com Bewertungen 99

TrustScore 1 von 5

1.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This is a complete SCAM! Please be aware of this site! SCAM! DON'T EVER PURCHASE ANYTHING THERE! I bought an eTextbook and then GONE! Nothing! They sent confirmation email like they are legit, but the... Mehr ansehen

Bewertet mit 1 von 5 Sternen

They are fraud. They took my personal details by saying that they would provide study notes about geography for SSC Clerical but when I downloaded I opened that pdf there was nothing it was just 2 3 p... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Please don’t purchase from them! I purchased an ebook for school and never received it, did not receive an email confirmation, absolutely nothing. They take your money and you don’t actually get the b... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I tied to reach out to customer service within minutes of purchase regarding an order that I had placed, after realizing that I had ordered the wrong edition. I just wanted to switch ISBNs. No respo... Mehr ansehen

Unternehmensdetails

  1. Medien & Verlag

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1.2

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TrustScore 1 von 5

99 Bewertungen

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Bewertet mit 1 von 5 Sternen

The website to access you books is down…a lot

The website to access you books is down and they are doing nothing to fix it. If you have to study for an exam and this crap is down .... what do you do. They are horrible. Not worth the money. Stay with paper books. I would give them 0 stars but that's not possible.

16. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Textbooks.com

We're sorry for your inconvenience! The program used to download and view ebooks was experiencing unexpected outages on 11/16/21, but was back up and running within the hour. You're always welcome to purchase paper books on our site, as we do have them available as well. Our Customer Service is here to help. You can reach them at 1-877-292-6442 or customerservice@textbooks.com

Bewertet mit 1 von 5 Sternen

Waste of money

The website says that it requires you to allow access to all cookies. If you don't grant them that access, your ebook just sorta rots in the void. You're better off going to any other site. This is a surefire way to throw away your money.

2. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I should have read the reviews here…

I should have read the reviews here before buying the " "e.book" they claim to sell online. Their version is a BOOKSHELF version so you WILL NOT BE ABLE TO DOWNLOAD YOUR EBOOK AS PDF AND KEEP IT ON YOUR PC AND AS AN OPTION. YOU WILL ALWAYS NEED AN INTERNET CONECTION. DO NOT RECOMMEND. I WASTED $ 45.00.

27. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very Unreliable!! I do not recommend!

The price was good and I was able to access the e-text early on. But, soon had to reset my password 20+ times. There is not 24 hour assistance. During an proctored exam tonight, where the textbook would be needed to be used, once again I was unable to access. This was a timed test, so spending time struggling to access the text was stressful. I gave up trying and failed that portion. I would NOT recommend! Very unreliable!!

26. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Not a scam, Great features.

I have bought the ''sponsored e-book'' , which basically puts out a 30 secs ad made by textbookmedia, it is not annoying and I do not think it pops up heavily, I got the book immediately, they have some features :
-bookmark , highlight, add note, search by keywords
and they just launched their sponsor e-book,
I personally think that they are a great company, made for a great cause, and they are looking to improve, and it looks like 2021 is an important year for them, they are not amazon-e-books, but they will get better, you should probably give them a try!

27. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst experience ever

Worst experience ever. I have two quizzes tonight and my textbook from another website hasn't been delivered yet so I bought the eTextbook version to read the chapters I need to. Turns out I paid $30 for nothing. I never received an access link for my book (like it said I would up to 30 minutes after purchase) and I've been waiting hours. The real kicker is that I can't even cancel my order or get my money back (as far as as I know). Don't waste your money here.

25. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Textbooks.com

Hi Haley-

I’m sorry to hear that your eBook was delayed! Our digital materials are typically delivered very quickly. In some uncommon cases, the delivery may experience a delay. You’re always welcome to contact our customer service team if you experience any issues with your order and we will be happy to check the status for you. If the item has not been accessed, we can also process a return.

Please contact our digital support team at 877-292-6442 x Option 4 or email us at ebooks@textbooks.com.

Bewertet mit 5 von 5 Sternen

Excellent and Affordable

I had a great experience with textbooks.com
When My Son needed a book for His literature class, I was not ready to pay $90 for the textbook. I found the same book on textbooks.com for $15.
It was used, but like new.
The purchase was quick and easy, I recieved a tracking number and within a few days, it was at My front door. Thank You, I appreciate the affordable price and great Customer Service.

23. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Textbooks.com

Hi Cynthia -

Thanks for taking the time to share your feedback - we sincerely appreciate it!

Best of luck to your son this term! Please don't hesitate to contact us if you have questions or need help with future orders.

Best,

The Textbooks.com Team

Bewertet mit 1 von 5 Sternen

AVOID THIS WEBSITE

This website is a scam for the most part. I ordered an ebook because they said on their website that ebooks are delivered within an hour. They took my money and here I am 2 hours later. Not only did they not deliver the ebook to my email address, but my account on their website says I have no order history. I have a test tonight, so I have to buy the book from a real website. This website is a scam and I wish I would have read the reviews before buying from them AVOID LIKE THE PLAGUE.

15. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Textbooks.com

Hi Michael -

I'm apologize for the trouble accessing your eBook! If you haven't done so already, please contact our digital support team at 877-292-6442 or ebooks@textbooks.com. They can help you get access to your eBook or process a refund for the item if it has not been accessed.

Best,

The Textbooks.com Team

Bewertet mit 1 von 5 Sternen

This company is a joke

This company is a joke. The software they use for you to read the ebook on your phone is a joke!! They only let you read on one device so you are not able to go between a computer and a phone or ipad. The software randomly jumps around and freezes. This all happens on the off chance that you are even able to access to ebook. Most of the time I can't even do that. I am told that I'm not logged in when I try to access the book (I WAS logged in) or I'm told that I need to accept cookies before I can read the book. I turned on cookies and it STILL won't work.

I called their customer service number less than a day after ordering the book because I was having so many problems. I was told that because I accessed the book, they would not offer any refund. They don't care how many problems I'm having and won't offer to help solve any of those problems. They tried to pawn me off to the publisher to fix the issues.

I'm super done with this company. This is my first semester of college. I have a LOT of textbooks to buy in the next few years and I will NEVER EVER buy anything from this company again. If you're smart, you won't either. I have to buy the textbook AGAIN from a reputable company and am not happy to be out $55. This student already is pinching the pennies that this didn't help.

12. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recommend

I found a great deal on this website and took a chance after reading the bad reviews because it seemed like most people with negative experiences just hadn't read the descriptions before buying or had a technical issue with an e-book. I'm glad I did! I ordered a new textbook and it shipped quickly and was packaged well. Would absolutely order again.

12. Januar 2021
Bewertung ohne vorherige Einladung
Textbooks.com-Logo

Antwort von Textbooks.com

Hi Jordan -

Thanks for sharing your experience - we're glad you found us!

If you have any questions or need help with future orders, please don't hesitate to contact our customer service team at 877-292-6442 or help@textbooks.com!

Best,

The Textbooks.com Team

Bewertet mit 5 von 5 Sternen

Great experience

Great experience with textbooks.com. The books came on time, were in good shape and were the ones I ordered. Thanks!

11. Januar 2021
Bewertung ohne vorherige Einladung
Textbooks.com-Logo

Antwort von Textbooks.com

Thanks for taking the time to share your feedback - we're glad to hear you had a great experience!

If you have any questions or need help with future orders, please don't hesitate to contact our customer service team at 877-292-6442 or help@textbooks.com.

Best,

The Textbooks.com

Bewertet mit 1 von 5 Sternen

Bought an e-textbook for $40 (which was…

Bought an e-textbook for $40 (which was about $10-$20 cheaper than other places) but only had access for 30 days. They did not disclose this information until it expired. So now I have to reorder on Vitalsource for $50 (120-day access) since midterms are coming up. Moral of the story- check how long you have access for.

14. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommend! No problems!

I found this option from a google search and was very hesitant to order from the bad reviews but with how much money I'd be saving I decided to try it out. Best decision I've ever made!

I have a homework assignment to do tonight and ordered the e-textbook from this site for $35 cheaper than the only other cheapest option I could find! I saved SO much money!

After ordering I was able to download my textbook right away (NO WAIT TIME!) and start working on my homework.

I highly recommend, I had no problems at all!

22. September 2020
Bewertung ohne vorherige Einladung
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Antwort von Textbooks.com

Hi Amanda -

Thank you for taking the time to share your experience! We sincerely appreciate it!

Best of luck in your studies this term and if you run into any questions about your eBook, please don't hesitate to contact us.

Best,

The Textbooks.com Team

Bewertet mit 4 von 5 Sternen

Major delay

Major delay in sending what you buy as an ebook. Be aware of that if you're trying to buy the textbook during a zoom class. took 20-30 minutes to allow me to access the .pdf on their website AFTER the order

17. September 2020
Bewertung ohne vorherige Einladung
Textbooks.com-Logo

Antwort von Textbooks.com

Hi Roy -

Most of our digital materials are available immediately after purchase, but in some cases there may be a small delay. We actively review any scenarios that cause delays and are continually working to provide faster access to digital orders.

Best,

The Textbooks.com Team

Bewertet mit 1 von 5 Sternen

The worst best seller company ever

The worst best seller company ever, placed the order on 8/24/20 and didn't get the textbook for 9/14/20 now. I did sent several emails to follow up and I asked for refund and didn't get any reply, which make me paid and didn't get my textbook for my class. I was waiting for the textbook in urgent and my class have been started three weeks now, the worst service ever. I will never purchased the books again from this bookseller.

14. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Text book never arrived

I ordered a textbook for my class 2 weeks I. Advance. It never arrived, said that it was the wrong address (it wasn’t). I never got the book for my class, or even notifications. I had to call and see why it didn’t arrive and the company offered no viable solutions for the massive inconvenience.

1. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The book seemed cheap so i took a risk…

The book seemed cheap so i took a risk and glad i did! The book took about a week and a half but other than that it came in good condition.

29. August 2020
Bewertung ohne vorherige Einladung
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Antwort von Textbooks.com

Hi Joseph –

Thanks for taking the time to share your feedback! We’re glad to know that your book came in good condition and at an excellent price!

Many of the shipping carriers are currently experiencing delays, due to staffing shortages related to COVID-19. While not all shipments are delayed, some may arrive a few days later than expected. We’re staying up to date with our carriers and are posting information on our site as new information becomes available.

Best of luck in your studies!

The Textbooks.com Team

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