TestFreaks Bewertungen 50

TrustScore 1.5 von 5

1.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Har försökt i en veckas tid att få skriva en resencion på en produkt från Jula! Men får inget Mail från dom? Dom vill tydligen inte att jag skall skriva en recension? Är omöjliga att få svar från? Lit... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Testfreaks recenserar själv omsömena före dom publicerar 🤣 Skriver till mig och ber mig ändra och det är absolit inte otrevl språkbruk eller annat Bra pinsamt företag. Får se om detta publicera... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Testfreaks sätt att välja bort opassande utvärderingar/recensioner av (i detta fallet) Nördics produkter är vilseledande för kunder och ger inte en sanningsenlig representation av verkligheten. Censur... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Fick detta svar efter mitt neg omdöme: ”Det gick inte att publicera din recension av CDON. Tack för ditt omdöme av CDON! TestFreaks har hand om serviceomdömena för CDON och vi rekommenderar dig... Mehr ansehen

Unternehmensdetails

  1. Bewertungsportal

Informationen, die aus verschiedenen externen Quellen stammen

TestFreaks collects all reviews for the hottest gadgets and consumer electronics. Reviews from the best professional sources.


Kontaktinformationen

1.4

Ungenügend

TrustScore 1.5 von 5

50 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Uppenbart fake

Uppenbart fake. Finns 600 recensioner på "packtejp" på clas ohlsson. Så många kan bara inte finnas på en udda produkt. Anledningen till att jag ens tittade var för att det var den sämta tejp jag någonsin använt, ändå är betyget 3.9. Absolut köpta betyg

13. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Envisas med att ta bort negativ omdömen

Envisas med att ta bort negativa recensioner om och om igen
Lita ej på omdömen står på sidor där testfreaks är inblandade för de är uppenbarligen fake..testfakes bör vara ett bättre namn

6. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A Great Trusted Service.

We've been dealing with TestFreaks for more than 6 years. The implementation was really smooth. The ability to crawl the expert reviews from many trusted sources and syndicate them to our website is a great added value. Our clients consider these reviews, especially, the cameras and photography equipment buyers, they always read them before they complete the purchase. Also, the transparent UGC always help us to improve our service and our products range.

19. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great review platform with syndication for online retailers

We have used TestFreaks as our review platform for over 7 years and we are extremely happy with it! The review syndication feature has been super helpful for a site like ours that sells many popular brands as many of our products instantly get populated with useful reviews by other users and experts. Of course there is room for improvement as with any software. We'd like to see things like "read reviews that mention X" for example... Aside from that, we are very happy with it.

14. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Replatforming? No problem with Testfreaks

We have worked with the team at Testfreaks for a few years now and have recently moved our website to a new platform. Testfreaks was able to seamlessly transfer our reviews and ratings facility to the new platform and assisted our team throughout the process. They are professional and happy to help to get the best result for the client.

16. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

a great added-value

TestFreaks is an added-value option for our customers to make better purchase decisions via clear and direct reviews. Moreover, it reflects a genuine VOC (voice of customers) when it comes to customer satisfaction. Working with TF is easy hence their support is up to the expectations. Highly recommended!

16. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best in Class. Best in Quality. 100% Satisfied!

Having worked with big players in the field, we as one of the top omnichannel retailer in the region had our skepticism when onboarding TestFreaks 7 years back. The integration was seamless as the support team was excellent in their job they helped us complete it with minimal effort at our end. Once onboarded we started getting reviews from popular names across the world and it added more details to our products. As a retailler, customers depend a lot on the quality and genuinity of the prodcuct. TF reviews helped to make the decision process easier for the customer. The support from the team continued to be top class throughout and we are a ver happy client. We did A/B tests with other top review providers/aggregates to which TF cooperated with full suppot but it only proved that TF was better among all others.

15. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shocking

You state you only want product reviews and our experience with the company who sells the product isn't helpful to anyone. Its not only helpful but most ppl find it more important then the product. You are obviously uninformed to customers needs. Or don't care. I've never seen guidelines for a review anywhere, ever.

23. Februar 2023
Bewertung ohne vorherige Einladung
TestFreaks-Logo

Antwort von TestFreaks

Thanks for your review of TestFreaks. We accept all reviews which meet our guidelines, whether they are positive or negative. All review platforms have guidelines, we are no exception to the rule. All reviews are read by human, and if you have submitted a "product" review, it needs to be about the product. If you've submitted a "service" review, it should be about the service. We've not said that reviews about the experience of a company are not helpful (we know they are!), they just aren't in the correct place if we've asked for a PRODUCT reviews. Submitting incorrectly will obviously result in your review being rejected, you'll get a clear message why and the option to re-submit your review in the correct place. Other examples of why a review might be rejected - bad language, wrong language, mentions of other retailers/pricing, item arriving broken, item not delivered etc. We care very much, and having been in the reviews and ratings business for more than 15 years, have a very clear understanding of customer needs, which is why we have guidelines, which are very clear to the user submitting the reviews. If you have questions about our moderation policies, feel free to contact us directly and we will be happy to share more detail.

Bewertet mit 5 von 5 Sternen

The Engwe EP-2 Pro Fat Tire electric bike

The Engwe EP-2 Pro fat tire electric bike is all the company said it was. Company stated the e-bike was easy to use, fun to ride in any terrain, and had a long battery life. All statements were true and the price is lower than most other bikes with same qualities. Truly a great peddle assisted e-bike. Highly recommended.

22. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They are fake ….

Responding to TestFreaks response since there is no respond option to their reply received:
Stop making excuses and using the technical mumbo jumbo trying to defend your strange policies. I left a review on Sharaf DG reviews and you blocked it as some corrupt inspector. Product was being sold by Sharaf DG and I posted my review on Sharaf DG website, then how is a review posted on Sharaf DG about them who are selling that product not relevant? Let Samsung not sell their products via such unprofessional sellers who eventually May effect their reputation too. Are you paid by dubious retailers like Sharaf DG to defend them by blocking reviews that rightfully may effect or expose your pay master’s reputation? Or are you only supposed to post favorable reviews and reject anything that could help other buyers who may also become a victim of such a terrible online retailer?? You are a watchdog hired to make sure people only say bad about the product if they have anything bad to say not the seller because you are being paid by the seller. Stop giving silly excuses, my review about the product I purchased from Sharaf DG, which you refused to publish was purely meant to help and let other buyers know what they may be getting into and could suffer as much as I did. Hats off to your audacity TestFreaks. By the way, it took me almost 2 months and having to go through filing an official credit card dispute to get my money back from Sharaf DG.

Read below to understand why 1 star. They are fake and all work they are doing is all a big fake.

From: Z' Ali
Sent: Thursday, December 15, 2022 9:58 AM
To: Sharaf DG Reviews
Subject: Re: Unable to publish your review on Sharaf DG

Well, I think I should let people know of your sham and double standards on trustpilot.com

My review would have helped other people. What happened to me should not happen to others and for that you have a professional and moral duty in the line of work you are doing. You should be ashamed of yourself.

Ali

From: Sharaf DG Reviews
Sent: Wednesday, December 14, 2022 11:56:28 PM
To: Z’ Ali
Subject: Unable to publish your review on Sharaf DG

Sharaf DG

Hello Z Ali,

Thank you for your recent feedback on the purchase from Sharaf DG!

We are really sorry to hear that there were issues with your order this time, and we recommend that you contact them directly about this:

uae.sharafdg.com customer-feedback-form

We welcome feedback both positive and negative but we are not able to accept product reviews for items that didn't arrive correctly, were damaged in transit or were not fully functional.

If the email you received has an option to review Sharaf DG, please feel free to offer your feedback on the issues you have faced using that button.
Whilst your feedback has not been accepted as a product review, Sharaf DG will still be able to read it.

Best regards,
TestFreaks

--
Review:

Sharaf DG was my worst online experience ever. Never dealt with any more unprofessional and twisted company before. I wish i had read reviews about Sharaf DG on trustpilot.com before deciding to purchase. Product sent was wrong, had to struggle to return many days after delivery and since last 16 days fighting to get my money back.

15. Dezember 2022
Bewertung ohne vorherige Einladung
TestFreaks-Logo

Antwort von TestFreaks

Hi Ali. Thanks for your "review". We aren't really sure whether your review is aimed at TestFreaks, TrustPilot or SharafDG. As explained in the email you published, a product review must be about the product, and if it arrives damaged, or not at all, you should write your comments in the "rate our service" rather than as a product review. All reviews are read by human, and we don't ever reject reviews that are negative unless the do not comply with the guidelines such as for the reason explained above (you wrote your review in the wrong place). If you have any questions about how we moderate reviews for SharafDG or any other retailers, please feel free to follow up with us directly.

Bewertet mit 1 von 5 Sternen

They deny all honest reviews.

They deny all honest reviews.
If you are a consumer and you want to be able to trust the product reviews, dig deeper and if this company moderates the review the review can't be trusted.

Let's not pretend, this is much the same as only allowing positive reviews and is not legal in many places.

Edit: finally the ACCC got back to me. This is not legal in Australia. If anyone has their review rejected by test freaks for an Australian based shop they should contact the ACCC and they will follow this up. In my case it was a review of a a foreign shop so they are allowed to get away this.

PS. My review, was that the battery broke after a month. That's pretty clearly a product review. Keep in mind, that Bangood does not honour their written warranty is just a small part of the issue.

6. Dezember 2022
Bewertung ohne vorherige Einladung
TestFreaks-Logo

Antwort von TestFreaks

Thanks for your "review" of TestFreaks. We accept all reviews which meet our guidelines, whether they are positive or negative. All reviews are read by human. If you have submitted a "product" review, it needs to be about the product. If you've submitted a "service" review, it should be about the service. Submitting incorrectly will obviously result in your review being rejected, you'll get a clear message why and the option to re-submit your review in the correct place. Other examples of why a review might be rejected - bad language, wrong language, mentions of other retailers/pricing, item arriving broken, item not delivered etc. If you have questions about our moderation policies, feel free to contact us directly and we will be happy to share more detail.

Bewertet mit 1 von 5 Sternen

HOPELESS REVIEW COMPANY-DON'T WASTE YOUR TIME

HOPELESS, Test Freaks are hopeless for accurate reviews, they will only publish Positive Reviews for the company that is paying them to carry out the review work. Natural I guess but hardly unbiased. My review for Tech Dash was accurate, not disparaging but they refused to publish it. Shame on you Test Freaks. Test Freaks have replied to me saying it was a product review...I disagree this was a business transaction that included the products. It was an overall transaction that was NOT acceptable. My review was for the whole transaction otherwise it could be deemed misleading and deceptive practices by Test Freaks on behalf of Tech Dash.

16. November 2022
Bewertung ohne vorherige Einladung
TestFreaks-Logo

Antwort von TestFreaks

Hello Alan. Thanks for the feedback. After checking with our moderation team, your reviews on the Otterbox products were rejected because they weren't product reviews. They were comments about receiving the incorrect products. If you refer to the original email you had from us, you can see there is the option to also review the retailers, and these kind of comments about incorrect delivery should be placed there, not submitted as a product review. The rejection email should have stated exactly why the reviews were rejected and gave you the option to re-submit them. TestFreaks are unbiased and accept both negative and positive comments for brands and retailers around the World. However, if we ask for a product review, we expect a product review and not comments about the seller, packaging or delivery. Similarly if we ask for a review on the seller, there should not be comments about the product. Hope this makes sense and you'll reconsider the comments you've made on TrustPilot.

Bewertet mit 1 von 5 Sternen

Garbage

Garbage. I review products and always get unaccepted review notices. "We only accept product reviews" yet I'm reviewing the product.

No site should use this garbage service.

7. Oktober 2021
Bewertung ohne vorherige Einladung
TestFreaks-Logo

Antwort von TestFreaks

Hello Leslie. Our moderators follow strict guidelines for accepting and rejecting reviews. Product reviews can be rejected for various reasons - a reason is also given in the email you get from us, and you have the option to update your review. In most cases reviews are rejected because they mention non-product related things such as the delivery time etc. If you feel that your review has been incorrectly rejected, and you have complied to the guidelines, please let us know!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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