Poor Service and Unprofessional Handling I placed an order for a Megger X1 tester and was initially told it would arrive in 3 days. However, the next day, I was informed my order will be cancelled... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is what companies should be like — great products, cheaper than others, and fast delivery. Absolutely amazing .
Unternehmen hat geantwortet
I was looking for a replacement Fluke Multimeter but everywhere were out of stock. Criag was very helpful in coming up with an alternative Fluke which was in stock. At the same time helped source a DC... Mehr ansehen
Unternehmen hat geantwortet
I was recommended Test4less by a friend who has purchased from them in the past. I ordered the Socket & see RCD Tester which arrived pretty quickly, although I haven’t had a chance to use it yet will... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Gasinstallation
- Baumaschinenhandel
- Brandschutzdienst
- Geschäft für Schutz- und Arbeitskleidung
- Solartechnikanbieter
Informationen, die aus verschiedenen externen Quellen stammen
Our philosophy is simple - to offer top quality test equipment from brand leading manufacturers at fantastic low prices! Test4Less is the internet trading division of one of the UK's largest test instrument distributors. Established in 1990 and ISO9001/Quality Assured since 1992. We specialise in the sale, calibration and repair of test instruments.
Kontaktinformationen
Votec House, Hambridge Lane,, RG14 5TN, Newbury
- 01782 567099
- Test4Less@AcuteSales.co.uk
- www.test4less.co.uk
3.9
Gut
626 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic service
Required a printer the minute the guy answered the phone it was one of the best sales desk I have spoken to.
Paul Turnbull right from the word go he was extremely approachable especially as I wasn’t too sure what I needed but he put my mind at ease straight away there was no ifs maybes or but he said this will work he is a credit to his company if the rest of the company is like this it is A1+
19. Januar 2021
Bewertung ohne vorherige Einladung
Antwort von Test4Less
Hi Janet. Thanks for choosing Test4less and taking the time to leave us your feedback. I have passed your kind comments on to Paul and his manager. If we can be of assistance again then please do let us know,
Great service above and beyond what…
Great service above and beyond what you’d expect. Will definitely use again!
19. Januar 2021
Bewertung ohne vorherige Einladung
Antwort von Test4Less
Hello Vicky. Thanks for choosing Test4less and leaving us your feedback. We look forward to being of service again soon.
Test 4 Less purchase of multi meter
After a query about the multi meter I intended to purchase Craig Bamford contacted me to sort out the problem. Craig was most helpful and the sale was concluded successfully. Yes I recommend Test 4 Less after my recent experience. CN Hull
12. Januar 2021
Bewertung ohne vorherige Einladung
Antwort von Test4Less
Hello Colin. Thank you for choosing Test4less and taking the time to leave us your feedback. Great to hear Craig was on hand to help you out. We look forward to being of service again soon.
helpful, good communication
Didn't have what i originally wanted , but did their best to come up with a solution, which I`m very happy with, Good polite communication. Fast service
21. Dezember 2020
Antwort von Test4Less
Hello Paul. Thanks for your feedback. Glad to hear the team were able to help you out and you are happy with your new analyser. We hope to be of service again soon.
Fast delivery great price with some…
Fast delivery great price with some free gifts. Thank you.
21. Dezember 2020
Antwort von Test4Less
Hello Kristian. Thank you for choosing Test4less and leaving a 5* review. We look forward to being of service again soon.
Tester case
Great service and good price ,1st package didn t turn up so emailed problem got response quickly and a new case sent out quickly and received with thanks.
21. Dezember 2020
Antwort von Test4Less
Thanks for choosing Test4less and taking the time to leave a review. I'm sorry that the first package didn't arrive. Great to hear our team were on hand to get the issue resolved quickly for you. We look forward to being of service again soon.
I needed a test solution urgently
I needed a test solution urgently. I received superb advice and fast delivery. Top team.
11. Dezember 2020
Antwort von Test4Less
Thank you for choosing Test4less and leaving us your feedback. We're glad to hear we were able to help you out quickly when needed. We look forward to being of service again soon.
Shocking service from this company
Shocking service from this company
Didn't send postage label had to ask 3 times for this to be sent
Informed them of change of address 3 times still not changed
8 day turn around for gas analyse
10%voucher from last year need a photo to redeem
Now returned analyse has been miss delivered
Never ever again
11. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Test4Less
Hello Andrew. Thank you for choosing Test4less and leaving us you feedback. I'm sorry to hear the service did not meet your expectations.
I have raised your complaint internally. An investigation into what happened with regards to your order has been carried out. As a result, we have reaffirmed in our procedure that requests such as yours are actioned straight away wherever possible.
We apologise for the longer turnaround. We try to turn instruments around as soon as possible. We are currently advising on our website that turnaround is taking 5 - 8 working days.
Again, please accept our apologies and thank you again for choosing Test4less.
Avoid this company
PLEASE SAVE YOUR MONEY AND DO NOT BUY FROM THEM. I ordered a kane 458s over 4 weeks ago. Initially I was told I would need to wait 7 to 10 days. However this changed after the 10 days and I was told it was now upto 3 weeks due to covid which I initially accepted however I waited 3 weeks and got nothing. So I phoned myself several times only to be told I need to wait or someone will phone me back with an update. The people lack basic customer service skills. No one came back to me. I am out of pocket because I had to hire the same type of machine at 12 pounds a day. Which has rang up close to two hundred pounds.
I still thought be patient yet even after ringing and being promised a callback I gave up and when I called to complain they only offered to cancel the order they promised still a callback from the manager craig to which I am still waiting on. Yet to no avail.
All the stress and inconvenience aswell as out of pocket...AVOID
1. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Test4Less
Hello
I apologise that our service in this instance has not met your expectations. Unfortunately at present we are at the mercy of Kane who keep extending the lead time on our backorders, on just a few products, without warning. We have put a statement on the affected products warning of an extended lead time so that customers are informed prior to any purchasing decision. I appreciate in your circumstance, at the time of ordering the notice was not on the product page.
In respect of our communication, I can see that all our customers that have backorders on these products are being informed prior to purchase (on the website), straight after purchase (by phone) and then 2-3 days prior to the last communicated date so that we can confirm as to whether the goods will hit the agreed date or as to whether the manufacturer is extending the date even further.
If you could please give us a call, we would like to see if there is anything else we can do in the interim to support you whilst we are awaiting stock.
Many thanks
Leo @ Test4less.
Antwort von Test4Less
Thanks Stuart for your review and your purchase from Test4less.
Great price,fast delivery
23. November 2020
Antwort von Test4Less
Thank you Robert for choosing Test4less and leaving us a review.
Good prompt service
23. November 2020
Antwort von Test4Less
Hello Gary. Thanks for shopping with Test4less and leaving us a 5* review. We hope you shop with us again in the future.
Great Service Great price Thanks
23. November 2020
Antwort von Test4Less
Hello Stephen. Thanks for your feedback, great to hear you were happy with the service. We hope to be of service again soon.
Antwort von Test4Less
Hello Krisztian. Thank you for your order and feedback. We look forward to being of service again soon.
Great prices and quick delivery
20. November 2020
Antwort von Test4Less
Hello Darren. Thank you for choosing Test4less and taking the time to leave your feedback. We look forward to being of service again soon.
Fluke 375FC Clamp meter
Great meter, quick delivery.
Had a minor issue with my order which was dealt with to my full satisfaction.
Would definitely recommend test4less and use them again in the future.
17. November 2020
Antwort von Test4Less
Thank you for choosing Test4less and taking the time to leave your feedback. Great to hear you would recommend us, it is really appreciated! We hope to be of service again soon.
It's been 4 weeks now and my husband…
It's been 4 weeks now and my husband has still not received his fga back customer service very poor several phone calls and nothing certainly wouldn't recommend
12. November 2020
Bewertung ohne vorherige Einladung
Antwort von Test4Less
Hello Susan. Thank you for choosing Test4less and I'm very sorry to hear your experience using our services didn't go as smoothly as hoped.
Thank you for you feedback also. I raised this internally to be investigated. A member of the team has since been in contact with you in order to get the matter resolved.
Again, please accept our apologies for the time you were without the unit and thank you again for choosing Test4less.
great service
11. November 2020
Antwort von Test4Less
Thanks for the 5* review. We look forward to being of service again soon.
Antwort von Test4Less
Hello Andrew. Thanks for the great feedback, glad to be of service.
Excellent service
8. November 2020
Antwort von Test4Less
Thank you for choosing Test4less and leaving a review. We look forward to being of service again soon.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.