Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnPerdiswell Park, Droitwich Road, Worcester, WR3 7SN Worcester, GB
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Das sagen Bewerter
1st time here. Fairly small but had everything you need. Great atmosphere. Friendly staff and reasonable prices. Definitely go back. Not tried the food yet but nice to have coke on the tap tasting lik... Mehr ansehen
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Not been here for a few years - found the interior really too hot to be comfortable - must have been mid/late 20s but felt like mid 30s! If they had air con it certainly wasn’t switched on! Also now... Mehr ansehen
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Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in E... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktinformationen
Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, Vereinigtes Königreich
- 0333 034 6100
4.2
Gut
121 Bewertungen
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Antwort von Tenpin - Worcester
Hi Amanda, thanks for leaving a rating and review for Tenpin Worcester! We're so happy to hear the kids had a great time! It's wonderful that our staff's friendliness enhanced your visit. Thanks for the feedback! We hope to welcome you back in the future! Best wishes - Rosie
Poor service .
I booked a lane for 10am and was told we had to eat our meal immediately. Who eats burger and chips straight after breakfast !! One child is autistic and certainly wouldn’t eat as it was not near lunchtime.. The young manageress was extremely rude and was fiddling with the till when I was trying to talk to her . No eye contact at all. I could not find anything on your site that says you have to eat immediately. We have visited many times previously and this has never been the case. What a waste of food , money and time !! So disappointing. Ruined our experience .
15. April 2026
Antwort von Tenpin - Worcester
Hello Jan,
Thank you for taking the time to rate Tenpin Worcester 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the meal timing, the staff member's behavior, and the impact on your visit. We will address your comments with our team. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Alley was available when we got there…
Alley was available when we got there and setting up the scoreboard was easy. Lots of different bowls available.
It wasn’t clear where we needed to go when we arrived to check in - it looked like the lady was just taking food orders. Maybe some clearer signs might help.
I booked the wrong time online. Called the help number and the lady I hit through to was very helpful and efficient.
15. April 2026
Antwort von Tenpin - Worcester
Hi Nikki, thank you for leaving Tenpin Worcester a great 4* rating. We are so pleased to hear you found set up easy and that you managed to get your booking moved without issue! We really appreciate the feedback regarding the signs for the check in desk, we will ensure this is passed on to the appropriate team. We look forward to welcoming you back again soon for another great time! Best wishes - Kaylee
Antwort von Tenpin - Worcester
Hi Jenny, thank you for leaving Tenpin Worcester a wonderful 4* rating. We are very pleased to hear you enjoyed our atmosphere and that staff had a positive impact on your visit. We appreciate any feedback you have so we can earn that final star. We hope to welcome you back soon! Best wishes - Kaylee
Family time
It was a family get together and everything went great, kids had a really good time after bowling in the arcade area. Booked online easily and staff were pleasant and helpful
12. April 2026
Antwort von Tenpin - Worcester
Hi Sallie, thank you for the 5* review for Tenpin Worcester! It's lovely to hear that you had a great visit with your family, that you found it easy to book online and that you enjoyed the bowling and the arcades. We hope to see you again soon! Best wishes - Adelaide
Great experience for my nephews and niece
I took my nephews and niece bowling on Good Friday. They had a great time and we would definitely go again
3. April 2026
Antwort von Tenpin - Worcester
Hi Kieran, thanks for rating Tenpin Worcester 5*! We are so glad your nephew's had a great time! We hope to see you all again soon for another 5* experience. Best wishes, Jade
Inclusive
Group of 5 autistic teenagers who were comfortable and happy. They did bowling and then asked to do laser quest too. The young man who did the laser quest with them was fab. We will visit again
8. April 2026
Antwort von Tenpin - Worcester
Hi Sam, thank you for rating Tenpin Worcester 5*! We're thrilled to hear that they had a great experience and that they enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Enjoyable time was had by our three…
Enjoyable time was had by our three Grandchildren (13-15) at a reasonable cost using the Easter special deal.
7. April 2026
Antwort von Tenpin - Worcester
Hello, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a wonderful time visiting us over the Easter break. We do hope to see you all again very soon. Many Thanks - Kimberley
Antwort von Tenpin - Worcester
Hi Lorna, thank you for leaving Tenpin Worcester a 5* rating and review! We appreciate your feedback and we're so glad you found our venue to be clean and tidy. It's also great to hear that you found our staff to be efficient, and friendly too! We greatly appreciate your lovely feedback, and we look forward to welcoming you back again soon! Best wishes - Rosie
Bowling was great fun but food was slow…
Bowling was great fun but food was slow coming out and not great portions. Also not great sat under loud speakers with very loud music while we ate.
4. April 2026
Antwort von Tenpin - Worcester
Hi Graham, thank you for taking the time to leave a 4* review of Tenpin Worcester! We are pleased to see you found bowling great fun but we are really sorry to hear that some of your visit was not as enjoyable as we would have liked! Your feedback is very important to us and so please be assured all will be passed on so that improvements are made and we do hope you would still like to visit us in the future! Best wishes - Mel
Little loud
Bit expensive, music too loud for seating area . Food very good, not too busy
8. April 2026
Antwort von Tenpin - Worcester
Hi Louise, thank you for leaving Tenpin Worcester a fabulous 4* rating and review! We appreciate your feedback and are glad the food was very good. We'll ensure your feedback is passed onto the correct teams for future improvements to be made. Thanks again and we hope to see you again soon! Best wishes - Rosie
Helpful and friendly staff .
Helpful and friendly staff .
Clean and presentable location.
All features worked well.
1. April 2026
Antwort von Tenpin - Worcester
Hi Paul, thank you so much for the excellent 5* review of Tenpin Worcester! We are so pleased to see you had a great time, found our team super helpful and venue clean! We hope this means we will see you again soon and we very much look forward to welcoming you back! Best wishes - Mel
Tenpin Bowling with family and friends …
Tenpin Bowling with family and friends is great fun and, with the vouchers we had, also great value!
1. April 2026
Antwort von Tenpin - Worcester
Hi Jonathan, thank you for rating Tenpin Worcester 5*! It's great this lovely feedback. We hope to see you back soon! Best wishes, Jade
Music could be louder and more fun
Music could be louder and more fun but it was in afternoon not evening and place is great and staff are really helpful.
30. März 2026
Antwort von Tenpin - Worcester
Hi Karen, thank you for your 3* rating of Tenpin Worcester! Thank you for the feedback regarding the music, we will be sure to pass these comments on. We hope to see you back soon. Best wishes, Jade
Brilliant staff lovely and friendly…
Brilliant staff lovely and friendly quick with food and the drinks were good aswell and we enjoyed every minute of it :)
29. März 2026
Antwort von Tenpin - Worcester
Hi Nicola, thank you so much for rating Tenpin Worcester 5*! We are pleased you've had such a great time whilst on you recent visit to us! It's great to hear you found the staff so friendly and enjoyed your drinks and food. We can't wait to welcome you back soon. Best wishes, Jade
Antwort von Tenpin - Worcester
Hi Paula, thank you for the 5* rating of Tenpin Worcester. We're pleased to hear you had great fun and enjoyed the food. Hope to see you again for another 5* experience.
Take care,
Kirsty
Staff very helpful and quickly observed…
Staff very helpful and quickly observed we had a chair user and asked if we needed the ramp for bowling.
1. April 2026
Antwort von Tenpin - Worcester
Hi Jonathon, thank you for rating Tenpin Worcester 5*! We're delighted to hear that our team had provided a helpful service during your visit. We look forward to welcoming you back again soon! Best wishes- Adelaide
Great family activities
Great family activities, we'll set out with a bar for food and drinks. Lots to do.
1. April 2026
Antwort von Tenpin - Worcester
Hi Paul, thank you for the 5* review for Tenpin Worcester! We're thrilled to hear that you had a great visit and that you enjoyed the food, drinks and our fun activities. We can't wait to see you again soon! Best wishes - Adelaide
Bowling was great, age verification not so great.
Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in English. She said initially that she couln't accept it because it was not British ( which she quickly retracted and gave some other spurious reason). He had flown in specifically for our family gathering so this soured the day somewhat.
28. März 2026
Antwort von Tenpin - Worcester
Hi Tony, thank you for taking the time to review Tenpin Worcester! We're pleased to hear that you had a great time bowling with your family, but are sorry to hear that there had been issues with the age verification process and for any disappointment caused. We will ensure your feedback is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester'. Best wishes - Adelaide
Staffing level issues
Although everthing was ok with the bowling - big issue was staffing. Felt so sorry for them as it was so busy and only one girl serving the main bar and one serving the drinks via qr code. Waiting ages which meant we nearly went over time.
They did so well under the pressure but people were not nice to them,
1. April 2026
Antwort von Tenpin - Worcester
Hi Emma, thank you for the 3* review of Tenpin Worcester! We are happy to hear that you enjoyed your bowling but we are very sorry to hear that there was limited staff which caused a delay. Your feedback will most certainly be passed onto the relevant team and in the meantime we hope you will still conder visiting us in the future! Best wishes - Mel
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