Very very very rude staff and drinks took ages to be ready. We ordered drinks from the lane before our first game of bowling and we had to go and ask twice about them, eventually bringing them back ou... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnTrinity Walk, WF1 1QS Wakefield, England, GB
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Das sagen Bewerter
First time we have visited the Tenpin in Wakefield - great to have a new tenpin facility in the city. Very impressed with the facilities there - 24 lanes for bowling plus lots of other arcade games.... Mehr ansehen
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Great experience and good value for money. Booked the deal with a children’s meal included which was great 👍🏻. Wasn’t too busy at all so felt relaxed and not having to shout to have a conversation.... Mehr ansehen
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Totally brilliant experience after 3 visits. Staff so helpful. Exceptionally clean facilities and arcade prices reasonable. Air hockey,pool ,table tennis great time fillers,fun and reasonable. Boys... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Wakefield is easy located in the heart of Trinity Walk in Wakefield city centre and easy to reach from across West Yorkshire. With modern bowling lanes and dynamic LED lighting, we're a top spot for families, groups and proper nights out. And it's not just bowling. We've got laser tag, private karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Wakefield, sorted.
Kontaktinformationen
Trinity Walk, WF1 1QS, Wakefield, England, Vereinigtes Königreich
4.2
Gut
86 Bewertungen
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Antwort von Tenpin - Wakefield
Hi Phillip, thank you for your 5* review of Tenpin Wakefield! It's lovely to hear that you found our venue nice and clean. We hope to see you again soon! Best wishes-Leila
Wakefield- 5 stars
Staff were lovely, we did bowling and lazer tag which was relatively cheap due to their Tuesday deals. We now go on a Tuesday and love when we are there. 5 stars
24. Juni 2026
Antwort von Tenpin - Wakefield
Hi Nico, thank you for your kind 5* review of Tenpin Wakefield! It's lovely to know that you found our staff's customer service to be top-notch and that you loved our bowling and laser tag deals. Tenpin really is the best place for well-priced entertainment! We can't wait to welcome you back again soon. Best wishes-Leila
Bowling and Atmosphere
Currently the best thing about Wakefield. Had a brilliant time bowling, chatted to a very friendly staff member called Craig. He clearly has a passion for the job. Now the air-conditioning is sorted it's definitely the place to be. Come on Wakefield give this place a chance.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tenpin - Wakefield
Hi Gary, thank you for the lovely 5* review of Tenpin Wakefield! It's amazing to hear that you found our staff member so friendly and that our bowling venue is the best place in Wakefield. We look forward to welcoming you back again soon! Best wishes-Leila
Great time so much to do as well as…
Great time so much to do as well as bowling. Just air con wasn’t working but extremely warm.
1. Juli 2026
Antwort von Tenpin - Wakefield
Hi there, thank you for your 4* review of Tenpin Wakefield! It's wonderful that you enjoyed your time with us and we apologise about the lack of air con. We will pass this across to the relevant team for future improvements to be made, where we can hopefully gain that last star. Best wishes-Leila
AIR CONDITIONING DOES NOT WORK
The air-conditioning was either not working or couldn't cope.
The room was so hot without any air.
The children were not happy and didn't want to stay.
A complete waste of £80
Also music was so loud, the receptionist misheard my name and gave us wrong booking, we then got our food during our games instead of after. wouldn't visit again unless these issues are resolved.
On the plus side the staff were all very helpful.
27. Juni 2026
Antwort von Tenpin - Wakefield
Hi there, firstly thank you for leaving a review of Tenpin Wakefield. We are very sorry to hear that the temperature was too hot and that the noise levels were too loud. We also apologise that the food was not provided when you preferred. If you would like to discuss this further please email your feedback to customer.feedback@tenpin.co.uk and someone will be in contact. Best wishes-Leila
I've been celebrate my birthday day…
I've been celebrate my birthday day with friends and my son. But we were very disapointment about temperature inside top room, where is bowling game. No one have playing fun because was like inside oven. Where is air condition? Waste money for me.
1. Juli 2026
Antwort von Tenpin - Wakefield
Hi there, thank you for your 3* review of Tenpin Wakefield. We are very sorry to hear that you found the temperature inside our venue to be too hot and we will pass this across to the relevant team for future improvements to be made. We hope to see you again soon on a cooler day. Best wishes-Leila
Antwort von Tenpin - Wakefield
Hi Elizabeth, thank you for your 5* review of Tenpin Wakefield! It's wonderful to hear how fantastic you found our staff and how great the atmosphere was. We look forward to welcoming you back again soon for more fun! Best wishes-Leila
Was absolutely red hot no air (the…
Was absolutely red hot no air (the staff said it dosnt work) long ques to check in and at bar think the staff was exhausted due to the heat
26. Juni 2026
Antwort von Tenpin - Wakefield
Hi there, thank you for your 3* review of Tenpin Wakefield. We are very sorry to hear that you found the temperature inside our venue too hot and about the long queues for check-in. We appreciate your honest feedback and will pass this across to the relevant team for future improvements to be made for a better experience. Best wishes-Leila
Was a good afternoon
Was a good afternoon. Apart from the incident with panda mama, there fire alarm went of causing the tenpin at Wakefield to go off. So we ended up been outside at the firepoint an then the front entrance for a while. But other than that had a great time. Looks great inside. Lots to do.
1. Juli 2026
Antwort von Tenpin - Wakefield
Hi Matthew, thank you for your 5* review of Tenpin Wakefield! We're so glad to hear that you had a great afternoon with us and we're sorry about the fire alarm incident. We hope to welcome you back again soon for a smoother experience. Best wishes-Leila
Good and bad….
Good: Great location, easy access & good parking. Interactive darts setup great. Bowling and other activities looked good.
Good/Bad: Only one bar staff working, She was good, but she was rushed off her feet & at times people waiting for drinks were getting frustrated. More annoyingly there were several ‘team’ members standing around chatting who could have helped and at the very least served soft drinks.
BAD: The room was stiflingly hot, aircon was nonexistent and with because the bar service slow the birthday celebration was slightly marred.
24. Juni 2026
Antwort von Tenpin - Wakefield
Hi Jayne, thank you for your 3* review of Tenpin Wakefield. It's great to hear that you found our venue convenient and that our activities looked great. However, we are very sorry to hear about the long wait times for drinks and that you found the temperature to be too hot. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk with the subject 'Review-Wakefield' and someone will look into this further for you. Best wishes-Leila
New place im guessing staff still…
New place im guessing staff still working things out but was very slow service when was about 6 staff stood in same place, the heat was unbearable im confused on why no air con. Will try again soon.
24. Juni 2026
Antwort von Tenpin - Wakefield
Hello Yvonne,
Thank you for taking the time to rate Tenpin Wakefield 2 stars. We appreciate you sharing your feedback regarding the service speed and the temperature during your visit. We are actively working to improve our operations and ensure a comfortable environment for all our guests. We hope to provide a much better experience on your next visit. All the best ~ Laura
Great experience at tenpin
The first time I have visited Tenpin, took my grandson and his friend the whole experience was great from the moment we arrived to when we left. Great staff , very clean and not too expensive. Would definitely be going again
24. Juni 2026
Antwort von Tenpin - Wakefield
Hello Marjorie,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased to hear that your first visit was such a great experience for you, your grandson, and his friend. It's wonderful to know that you found our staff great, the venue clean, and the prices reasonable. We look forward to welcoming you back again soon! All the best ~ Laura
Bowling
Good fun and great to have in Wakefield as there isn’t much to do locally anymore however they had no shoes in sizes 5,6 and 7. Someone I attended with had sandals on as we are having gorgeous weather for a change and when she told them her shoe size (6) they stated they could only supply a 4 or 8, she obviously had to choose the 8’s. They were that big it was a trip hazard so she took them off and put her own shoes back on. This eventually led to staff stating if she didn’t wear the shoes, our game would be stopped. It’s unacceptable to not have shoes in all sizes available and make someone wear shoes way too big. Once all the other groups left and it was only us and one other group of two on the lanes she asked to swap them to a 6 assuming they didn’t have the size due to the amount of people playing earlier on however they still said they didn’t have any, meaning they don’t have any of the three arguably most common sizes for women. I understand the rules of wearing the correct footwear and it wouldn’t have been an issue if they fit, two sizes too big is simply unacceptable and a bigger hazard than an open toe shoe.
20. Juni 2026
Antwort von Tenpin - Wakefield
Hello Mollie,
Thank you for taking the time to rate Tenpin Wakefield 3 stars. We're truly sorry to hear about the issues you experienced with our shoe availability, especially for common sizes. We understand your frustration and the safety concerns regarding ill-fitting shoes. We appreciate your patience during our new centres implementational hurdles. We hope to welcome you back again soon. All the best ~ Laura
Excellent Team Building Experience
17. Juni 2026
Antwort von Tenpin - Wakefield
Hello Lisa,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased to hear that you had such a positive experience with your team building event. We hope to welcome you back again very soon! All the best ~ Laura
Quick service and straight into our…
Quick service and straight into our bowling games, nice atmosphere and friendly staff.
Nice entertainment venue
24. Juni 2026
Antwort von Tenpin - Wakefield
Hi there,
Thank you for your fantastic 5* review at Tenpin Wakefield! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Loved it but so warm
Well set up, clean, plenty of entertainment for the family. If i had to have one negative thing to say it would be that it was very warm, we visited during warm weather and would have benefited from some cool air either fans or air conditioning, having neither of these made the heat quite unbearable when bowling.
21. Juni 2026
Antwort von Tenpin - Wakefield
Hello Kim,
Thank you for taking the time to rate Tenpin Wakefield 4 stars. We appreciate you taking the time to highlight the enjoyable entertainment for your family. We sincerely apologize for the discomfort you experienced due to the heat during your visit. We understand how this can impact your bowling experience, and we appreciate you bringing it to our attention. All the best ~ Laura
Birthday celebration
We had a great day...We would like to thank Neil and all the team at Wakefield Trinity for helping us when our friend required medical attention....Thankyou
17. Juni 2026
Antwort von Tenpin - Wakefield
Hi Nicola,
Thank you for your amazing 5* review at Tenpin Wakefield! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Antwort von Tenpin - Wakefield
Hi Arnita,
Thank you for your fantastic 5* review at Tenpin Wakefield! We are delighted to hear you've had such a great time whilst on your recent visit to us . Your feedback is important to us and we hope to welcome you back again very soon! Best wishes- Steph
Excellent service
Excellent service
Extremely clean and tidy including the toilets.
Staff Excellent and very polite
Value for money
Can not fault anything ... absolutely brilliant
13. Juni 2026
Antwort von Tenpin - Wakefield
Hi Joeanne. Wow- thanks for your kind remarks! We are so happy that you had such a great experience with us! We thrive on this type of feedback, we will be sure to pass this review off to the team. Our goal is to provide the best entertainment to our customers, and we are ecstatic that we were able to make it happen for you here. Thanks again! Best wishes, Jade
Antwort von Tenpin - Wakefield
Hi Seema,
Thank you for your fantastic 5* review at Tenpin Wakefield! It's great to hear you've had such a lovely time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
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