I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in i... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnTelford, St Quentins Gate, Telford, Shropshire, TF3 4EJ Telford, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked... Mehr ansehen
Unternehmen hat geantwortet
Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a b... Mehr ansehen
Unternehmen hat geantwortet
My son has his 5th birthday party here and the staff were really good, the process was really easy to book, pay and how they ran the parties whilst there is really good too. Everyone enjoyed it a lot.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktinformationen
Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, Vereinigtes Königreich
- 0333 034 6100
4.3
Hervorragend
120 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bowling with my girls
I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in itself. Facilities are good and the arcade and pool tables. I just think to not give a little drink like lemonade with the food isn't great, in my opinion.
2. September 2026
Antwort von Tenpin - Telford
Hello Matthew,
Thank you for taking the time to rate Tenpin Telford 4 stars. We're pleased to hear you enjoyed our facilities, arcade, and pool tables. We understand your disappointment regarding the absence of a drink with the children's meal and appreciate you bringing this to our attention. We will certainly pass this on to our team for consideration. We hope to welcome you back again soon. All the best ~ Laura
Bowling great and pool tables etc
Bowling great and pool tables etc
Menu for food disappointing , no pizzas, no warm drinks
1. September 2026
Antwort von Tenpin - Telford
Hello Susan,
Thank you for taking the time to rate Tenpin Telford 4 stars. We're so glad to hear you enjoyed the bowling and pool tables. We appreciate your feedback regarding the food menu and the absence of warm drinks, and we will certainly pass this on to the relevant team for consideration. We hope to welcome you back again soon! All the best ~ Laura
Always enjoy our time and never been…
Always enjoy our time and never been any issues
26. August 2026
Antwort von Tenpin - Telford
Hi there
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you always enjoy your time with us and that you've never experienced any issues. We look forward to welcoming you back again soon! Best wishes - Clare
Disappointed they did not have burgers…
Disappointed they did not have burgers available which we had paid for
26. August 2026
Antwort von Tenpin - Telford
Hi Laura, thank you for leaving feedback for Tenpin Telford. We are very sorry to hear we did not have the food you initially booked for, and we hope the team managed to offer an alternative at the time. We hope you'll consider visiting us again in the future! Best wishes - Kaylee
Antwort von Tenpin - Telford
Hi Donna, thank you for your fantastic 5-star review for Tenpin Telford! We are so pleased to hear that you felt welcome and enjoyed the great atmosphere during your visit. We hope to see you again very soon! Best wishes - Rosie
Excellent
Staff are very good and helpful. The place is very clean. We was very enjoy there.
12. August 2026
Antwort von Tenpin - Telford
Hi there, thank you for rating Tenpin Telford 4*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. It's great to hear that the venue was very clean too. We can't wait to see you back again soon! Best wishes, Jade
Antwort von Tenpin - Telford
Hello Sabrina, Thank you for taking your time to leave us an amazing 5* review for our Tenpin at Telford! We are pleased to hear that you enjoyed your recent visit to us. We do hope to see you again soon. Many Thanks - Kimberley
Great price and friendly staff
6. August 2026
Antwort von Tenpin - Telford
Hi Ian, thank you very much for the fabulous 5* review of Tenpin Telford! We are thrilled you had the best time and found our prices great and team friendly and we can't wait to see you again soon! Best wishes - Mel
Antwort von Tenpin - Telford
Hi Amiya, thank you for your 5* review of Tenpin Telford! We're so glad to hear that the service you received was top-notch. We look forward to welcoming you back again soon! Best wishes-Leila
Antwort von Tenpin - Telford
Hi Aimee, thank you for your 5* review of Tenpin Telford! It's wonderful to hear how friendly and helpful you found our staff and how much you enjoyed the food. See you again soon! Best wishes-Leila
Visited on a Tuesday which was 50% off
Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a bigger group.
4. August 2026
Antwort von Tenpin - Telford
Hey Kim, thank you for the lovely 5* rating and review of Tenpin Telford. We're so pleased to hear you had a great time, even with the Tuesday rush! It's wonderful to know our team member was helpful and friendly. Hope to see you again soon!
Take care,
Kirsty
Not great, could be better!!
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked grumpy and no glasses/food were being collected and tables not being cleared. Food cheap but tasteless, burger pattys were ridiculous thin and hard like eating cardboard.
Reluctant to give change at bar, sent me to 2 different change machines which were both empty, and an awful charge to use cash machine £1.85 to withdraw our own money to spend in your establishment specially when we already pay taxes is disgusting!
31. Juli 2026
Antwort von Tenpin - Telford
Hi Billie
Thank you for taking the time to share your feedback regarding your recent visit. We're truly sorry to hear about your disappointing experience with the beer quality, food, and the issues you encountered with our staff and facilities. We will ensure your comments are passed on to the relevant teams for review and improvement. Best wishes - Clare
Disappointed
We booked our team event at Tenpin Telford. The bowling itself was good and everyone enjoyed that part of the experience. However, we had requested the food and drinks package as part of our booking, and unfortunately this was not delivered as expected. This caused some disappointment as the arrangements had been confirmed in advance. The staff were polite and the bowling facilities were good, but the issues with the package meant the overall experience did not fully meet our expectations.
5. August 2026
Antwort von Tenpin - Telford
Hi Trudie
Thank you for your feedback. We're glad to hear that your team enjoyed the bowling itself and that our staff were polite. We sincerely apologize that the food and drinks package was not delivered as expected, especially after prior confirmation. This is certainly not the experience we aim to provide, and we understand your disappointment. We appreciate you bringing this to our attention. We would like to look into this and ask that you email customer.feedback@tenpin.co.uk with the details and use the subject "Review - Telford". Best wishes - Clare
Came late so was not allowed to bowl
6. August 2026
Antwort von Tenpin - Telford
Hi Jamie
We understand your disappointment about missing your bowling time. We always aim to accommodate our guests, and we regret any inconvenience this caused. We hope to see you again. Best wishes - Clare
Antwort von Tenpin - Telford
Hi, thank you for the amazing 5* rating of Tenpin Telford. We're delighted to hear that you had a great time and we hope to see you again soon!
Take care,
Kirsty
Great location
Great location, staff were all fantastic, karaoke and bowling was easy to book. Drinks were delivered to the table through easy online booking
6. August 2026
Antwort von Tenpin - Telford
Hi Chloe, thank you for the 5* rating of Tenpin Telford. We're delighted to hear you had a great time and enjoyed both karaoke and bowling. We hope to welcome you back again for another 5* experience.
Take care,
Kirsty
Antwort von Tenpin - Telford
Hi Leanne, thank you for your 5* review of Tenpin Telford! We're so glad to hear how much fun you had and how helpful and friendly you found our staff. We can't wait to welcome you back again soon! Best wishes-Leila
It’s easy to book and great time had by…
It’s easy to book and great time had by all! Food was good value and there’s plenty to do after the bowling has finished a good couple of hours
29. Juli 2026
Antwort von Tenpin - Telford
Hello
Thank you for your wonderful 5-star review! We're so pleased to hear that booking was easy and that everyone had a great time. It's fantastic that you enjoyed the food and found plenty to do after bowling. We hope to see you again soon! Best wishes - Clare
Antwort von Tenpin - Telford
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great experience with us and enjoyed the value of our Tuesday night offer. We hope to see you again very soon. Best wishes - Clare
There was a power cut and we had to…
There was a power cut and we had to leave the building four turns into a game. my details were taken and I was assured that they would get back to me to arrange a re-schedule or refund. I appreciate that the power cut was out of their control….. but still no communication - £50 as well (despite the add stating under a tenner!). Not Happy.
26. Juli 2026
Antwort von Tenpin - Telford
Hi Tam, thank you for taking the time to review Tenpin Telford! We're very sorry that that your booking was impacted by the power cut at the site and that you haven't yet heard back. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Telford' and we can pass this on to be looked into. Best wishes - Adelaide
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.