We bought a package which included 2 bowling games & lunch. The booking process was easy. When we arrived the staff were very helpful. We had a great time bowling & were happy that we could set up th... Mehr ansehen
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Standort
Standort wechselnShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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Das sagen Bewerter
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Mehr ansehen
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Our time was pure carnage. I understand you have a noisy building. Bowling and games being played with loud music. You had a family come in and were playing on the King Kong game screaming at the to... Mehr ansehen
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Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktinformationen
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Vereinigtes Königreich
- 0333 034 6100
4.3
Hervorragend
163 Bewertungen
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9987-187612
9987-187612
I booked bowling with my new partner and child. Using my email. On my booking it specifically has my name my booking. When adding 187name is had my ex girlfriends name. I deleted her name adding my own so my booking has my name on it and no where has her as its my booking. On arrival they can't find my booking give them my phone and they are very confused and said they can't find my booking but they did see my name on the system but for some reason it's now dissappeared sorry there's nothing they can do. I said its cost me £50 so either I want a refund now or you find my booking. 3 staff are confused and tske 15 minutes and eventually fund my booking and it's under mt ex girlfriends name every tho on booking its all my name etc. Staff then found this very funny that somehow the system had messed up and had my exs name every tho on the booking its not and it's my name.
I was fuming as my girlfriend was raging with me.
Then on the screen on the lane it has my exs name on it. My current girlfriend was fuming and ruined our bowling and night even more
Was not funny. Waste of £50 won't be returning
4. April 2026
Antwort von Tenpin - Swindon
Hello Sean, thank you for taking the time to leave a review of Tenpin Swindon! We are very sorry to hear of your recent visit and confusion with your booking. We would like the opportunity to look into this further for you so we kindly ask that you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Swindon' Best wishes - Mel
Good child-friendly bowling and table…
Good child-friendly bowling and table service appreciated. The machines beign so close ot the lanes were a tad noisy btu we can bowl at a quieter time overall.
8. April 2026
Antwort von Tenpin - Swindon
Hi Maureen, thank you very much for the lovely 4* review of Tenpin Swindon! We are pleased you had such an enjoyable visit and we can't wait to welcome you back again soon! Best wishes - Mel
Excellent Value for money
Excellent Value for money. Food was good, cooked well and hot on arrival.
26. März 2026
Antwort von Tenpin - Swindon
Hi Rachel, thank you for leaving Tenpin Swindon a wonderful 5* rating. We are so glad to hear you feel our pricing is excellent value for money, and that you enjoyed the food you ordered. We look forward to welcoming you back again soon! Best wishes - Kaylee
Great fun and all the family enjoyed…
Great fun and all the family enjoyed themselves. Friendly staff
1. April 2026
Antwort von Tenpin - Swindon
Hello, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a wonderful time at our Tenpin in Swindon. We do hope to see you all again very soon. Many Thanks - Kimberley
Great evening out
My brother in law had so much fun. Staff were great and very helpful, good arcade games and nice bowling alleys.
1. April 2026
Antwort von Tenpin - Swindon
Hi Shannon, thank you for taking the time to leave such a fabulous 5* review of Tenpin Swindon! We are so pleased to hear that your Brother in law enjoyed his visit and you found our ream helpful and we can wait to welcome you all back again soon! Best wishes - Mel
Friendly staff
Friendly staff, tasty food, reasonably priced
Ridiculous token/gift rewards on the arcades £10 bought a single lollypop
1. April 2026
Antwort von Tenpin - Swindon
Hi there. Thank you for taking the time to leave us a review for our Swindon location. It's brilliant to hear this positive feedback regarding our staff, food and pricing! We are sorry hear you were disappointed with the arcade machines and will be sure to pass your comments on. Best wishes, Jade.
The overall experience was lovely but…
The overall experience was lovely and good staff but the multiple emails asking for reviews were annoying which ultimately brought the experience down.
30. März 2026
Antwort von Tenpin - Swindon
Hi Catherine, thank you for taking the time to leave a review of Tenpin Swindon! ! It's brilliant to hear that you had an overall lovely experience and enjoyed the service from our staff. Your feedback is very important to us as this will help us to make improvements, so please be assured all will be passed on! We look forward to welcoming you back! Best wishes, Jade
Antwort von Tenpin - Swindon
Hi Amy, thank you for leaving such a great 5* review of Tenpin Swindon! We are thrilled you always enjoy your visits and find our venue clean and team friendly! We look forward to welcoming you back again soon! Best wishes - Mel
Antwort von Tenpin - Swindon
Hi Michelle, what a brilliant 5* review of Tenpin Swindon! We are thrilled you had so much fun and we can't wait to see you again soon! Best wishes - Mel
Great staff
Great staff! Managed to get us in a little early. Nothing was too much effort for them. Great staff
1. April 2026
Antwort von Tenpin - Swindon
Hi Kelly, thank you for rating Tenpin Swindon 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We will be sure to pass this lovely feedback on. We can't wait to see you back again soon! Best wishes, Jade
Great value!
Couldn’t fault it - half price Tuesday. Great price bowing and drinks. Lane was reserved and ready early. Considering it was 6pm in the Easter holidays I was very impressed
1. April 2026
Antwort von Tenpin - Swindon
Hey Sebastian, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had an amazing time and cannot find any faults with your experience. It's also great to hear that you were able to take advantage of our Tuesday offer. We hope to see you again for another striking time.
Take care,
Kirsty
60th birthday party
We celebrated a 60th birthday with family at this venue and the staff we very friendly, helpful and made the process very easy for us all. Thank you.
29. März 2026
Antwort von Tenpin - Swindon
Hi Sue, thank you for the 5* rating of Tenpin Swindon. We are thrilled to hear that the 60th birthday celebrations was great fun and that the team provided great service. Hope to see you again soon.
Take care,
Kirsty
Bowling was good value for money but…
Bowling was good value for money but the food was disappointing
1. April 2026
Antwort von Tenpin - Swindon
Hi there, thank you for the 4* review for Tenpin Swindon! We're glad that you enjoyed the bowling but are sorry to hear that you were disappointed with the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Nice Bowling Place
Nice vibe, great service and nice environment for bowling and social meets.
30. Dezember 2025
Antwort von Tenpin - Swindon
Hey Lucy, thank you for the 5* rating and review of Tenpin Swindon. It's great to hear that you had a lovely time and that the team provided great service. Hope to see you again.
Take care,
Kirsty
The staff were amazing
The staff were amazing, booking process was straight forward.
Will definitely be booking to come back
21. März 2026
Antwort von Tenpin - Swindon
Hi there
We're happy to hear that the booking process was straightforward and that our staff were amazing! We appreciate your feedback and look forward to your next booking. Best wishes - Clare
Weren't very please with contact less in arcade
Bowling and staff was good. But very dislike how arcade machine mainly contact less which ruined it for us as arcade should be coins or contactless like at Hollywood bowls is. So for us we didn't spend money at arcade as it was contactless which was rubbish really but overall bowling was good.
24. März 2026
Antwort von Tenpin - Swindon
Hello Kimberley, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed your bowling game with us. However, we are sorry to hear that you would have preferred to use cash within our arcade. We will pass your comments on to our team. We do hope to see you again soon. Many Thanks - Kimberley
Antwort von Tenpin - Swindon
Hi
We're happy you had fun and that our staff were great! Thanks for your positive feedback; we appreciate it, and we hope to see you again soon! Best wishes - Clare
Not a great experience.
We were a booking of two adults and one child. Booking was easy and correct, upon arriving to the lane it was messy and the camera on the screen did not work. We then moved to the arcade machines and some were out of order, we then attempted to play one game it took our credits but the game didn't start. Considering there is another bowling alley in Swindon I'd be using that one next.
25. März 2026
Antwort von Tenpin - Swindon
Hi there
We appreciate you taking the time to share your experience. We're sorry the lane was messy, the camera wasn't working, and some arcade games were out of order or took your credits. We'll address these issues to improve our guest experience. If you would like to discuss this please send an email to customer.feedback@tenpin.co.uk with the details and the subject as "Review - Swindon" Best wishes - Clare
Great experience with a great atmosphere
Great experience with a great atmosphere. The customer service team was very helpful, food was delivered on time.
22. März 2026
Antwort von Tenpin - Swindon
Hi Ishu
We're happy you enjoyed the atmosphere and that our team was helpful. It's great to hear your food arrived on time. Thank you for your positive feedback! Best wishes - Clare
Antwort von Tenpin - Swindon
Hi Natasha, what a great 5* review of Tenpin Swindon! It is brilliant to hear you had such a great night and we are so pleased to hear you will visit us again soon! Best wishes - Mel
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