Banner for Tenpin - Derby

Tenpin - Derby Bewertungen 

153
TrustScore 4.5 von 5

4.5

Foresters Leisure Park, Derby, DE23 8AG Derby, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely brilliant, Soon as we arrived staff were super friendly and helpful. Made my Daughter feel extra special on her birthday with the t-shirt & goody bag and with the addition of the dance sect... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Kegelbahn
  2. Bar
  3. Escape-Room-Zentrum
  4. Laserkennzeichnungsservice
  5. Freizeitzentrum
  6. Spielhalle

Vom Unternehmen geschrieben

Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.


Kontaktinformationen

  • Foresters Leisure Park, Derby, DE23 8AG, Derby, Vereinigtes Königreich

  • 0333 034 6100

4.5

Hervorragend

TrustScore 4.5 von 5

153 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(153)

10'503 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Dirty table

Dirty table, food was absolutely awful. Customer service was friendly though. Overall the venue needs refurbishment and cleaning and food needs seriously looking at i wouldn't feed that to my dog

8. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Laura. Thank you for this 3* rating! It's great to hear the staff were friendly. However, we're sorry to hear about the issues you encountered during your recent visit to Tenpin Derby. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Derby' where we can discuss this further with you. We hope to welcome you back again in the future for a better experience! Best wishes, Jade

Bewertet mit 5 von 5 Sternen

Great fun and place to visit.

Great fun doing once a year with my family we had such a laugh my some really enjoyed himself too.

8. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Derby. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Bewertet mit 5 von 5 Sternen

Bowling and meal experince

Bowling was as expected and staff were friendly. Had a meal with the deal in place along side the bowling which was a good portion and tasty. Free parking on sight made it easy and stress free for the visit. Overall, good experince.

8. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Karlie, thank you for your lovely 5* review of Tenpin Derby! We are so pleased you had a great time on your visit and had an overall food experience. We hope to see you again soon in the future! Best wishes, Jade

Bewertet mit 5 von 5 Sternen

Very nice bowling place

Very nice bowling place

8. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Derby. We do hope to see you again very soon. Many Thanks - Kimberley

Bewertet mit 5 von 5 Sternen

Staff were friendly and helpful and…

Staff were friendly and helpful and made my sons birthday special

8. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Dee, thanks for leaving Tenpin Derby an awesome 5* rating and review! We're so happy to hear that our staff made your son's birthday memorable! We appreciate you taking the time to share your positive experience and we look forward to seeing you all again in the future! Best wishes - Rosie

Bewertet mit 5 von 5 Sternen

The place was amazing the kids had so…

The place was amazing the kids had so much fun but the food was not nice at all especially with how much we spent

8. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Talisha, thank you for leaving Tenpin Derby a lovely 5* rating and review! We're glad the kids had an amazing time! We appreciate your feedback and are sorry to hear that the food fell short of our usually high expectations. We will ensure that your feedback is shared with the correct teams for future improvements to be made. We look forward to welcoming you back again soon! Best wishes - Rosie

Bewertet mit 5 von 5 Sternen

Fabulous staff

Fabulous staff, venue spotless, good value drinks but food is a 5/10 as always unless you just order chips

1. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Emma, thank you for your 5* review of Tenpin Derby! We are so pleased you had a great time on your visit. We are sorry to hear you were disappointed with the food. Please be assured all of your feedback will be passed to the relevant team to allow future improvements. In the meantime, we hope to see you back again soon! Best wishes, Jade

Bewertet mit 4 von 5 Sternen

The experience was good

The experience was good. Was a a last minute visit. Was not too busy during the start of the Easter school holidays.

Straight forward book in and off we went.

30. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi, thank you for the 4* rating of Tenpin Derby. It's great to hear that you had a good experience and were able to get booked in right away. Hope to see you again for another fun time.
Take care,
Kirsty

Bewertet mit 4 von 5 Sternen

The booking on and getting onto our…

The booking on and getting onto our alley were very straight forward. However the food and service wasn't the best, our order came out wrong, we received someone else's order that gave us no napkins and one sachet of sauce between us all. I tried telling one of the members of staff that they have given us someone else's order plus our own. All he said was someone going to get into trouble for this, meanwhile another customer noticed we had the wrong order. We had hers and they tried to take it to the kitchen and back out which was then cold. We were made to feel like we had done wrong whilst trying to eat our meal and the order customer constantly pointing at me and our children. No apologise no thanks, not very good customer service if honest.

1. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Michelle, thank you for the review of Tenpin Derby! We are pleased to hear you enjoyed your bowling but we are very sorry to hear that the rest of your visit was not at the standard we would expect! Please be assured all feedback will be sent to the relevant team to ensure improvements are made and in the meantime we do hope you will still consider visiting us again soon! Best wishes - Mel

Bewertet mit 1 von 5 Sternen

The food was horrible it was cold

The food was horrible it was cold

1. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Lisa, thank you for taking the time to review Tenpin Derby! We're sorry to hear that there had been issues with your food order. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Derby' and we can pass this on to be looked into. Best wishes - Adelaide

Bewertet mit 5 von 5 Sternen

Great day out and nice place

Excellent booking process and service when attending. Staff were great when we required assistance and the area was well managed and maintained and good range of arcades and games to keep the kids entertained following the bowling. Good number of pool tables too.

31. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hello, what a brilliant 5* review of Tenpin Derby! We are really happy to see that you found our booking process easy and our team super friendly and helpful as well as getting to see lots of the fab activities we have on offer! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Bewertet mit 5 von 5 Sternen

Friendly staff

Friendly staff, lots to do, bar and food

1. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Jo, what a brilliant 5*review of Tenpin Derby! We are so happy to see you had a wonderful time and found our fab team friendly as well enjoying lots of the fab activities we have on offer and we hope to see you you again soon! Best wishes - Mel

Bewertet mit 5 von 5 Sternen

Very nice people at the till nice…

Very nice people at the till nice service fast polite very well managed when all the alleys were full they gave me a time when to come back it was only 10 min you can order from your bowling alley only thing I would criticize is the wifi nothing they can really do about that

1. April 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Kye,

Thank you for your fantastic 5* review at Tenpin Derby! It's great to see you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Bewertet mit 5 von 5 Sternen

Lovely time

Lovely time. Staff great and helpful.

25. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Adam, thank you for rating Tenpin Derby 5*! It's great to hear that our team were helpful and we're so pleased to hear you had a lovely time. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Bewertet mit 5 von 5 Sternen

5 star

5 star easy to get to.

25. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Chris, thank you for leaving Tenpin Derby a wonderful 5* rating. We are pleased you found our venue easy to get to and we hope to welcome you back again soon! Best wishes - Kaylee

Bewertet mit 5 von 5 Sternen

Always love going bowling us and the…

Always love going bowling us and the kids have a great time

25. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Steven
We're happy to hear that you and your kids always have a great time bowling! Thank you for your positive feedback; we appreciate it. Best wishes - Clare

Bewertet mit 5 von 5 Sternen

Its half price on Tuesday

Its half price on Tuesday. Good value, clean and great fun. Would visit again.

25. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Andrew
We're happy to hear that you consider our offerings good value and great fun! We appreciate your feedback and are glad you enjoyed your visit. We look forward to seeing you again. Best wishes - Clare

Bewertet mit 2 von 5 Sternen

The bowling was good fun, food do not bother

The bowling was good fun, the food however was awful esp for the price. A bit worrying the police were there at 12.30 on a Saturday dealing with some sort of complaint, wonder if that may have had an impact on the food. Even so it was not great.

25. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Chris
We appreciate you sharing your feedback. We're glad you enjoyed the bowling. We're sorry the food wasn't good and that you were concerned about the police presence. We will look into this. Best wishes - Clare

Bewertet mit 5 von 5 Sternen

Great experience

I’d not been to Tenpin in a very long time so it was really nice to see how many improvements have been made. Everywhere was clean, staff were friendly, everything worked like clockwork and our experience was really enjoyable and easy. My only minor issue was it wasn’t very clear where the check in desk was when you enter.

7. März 2026
Tenpin - Derby-Logo

Antwort von Tenpin - Derby

Hi Lauren, thank you for leaving Tenpin Derby an excellent 5* rating. We are thrilled to have welcomed you back after a long time and that you enjoyed your visit! We appreciate the feedback regarding the lack of clarity of where the check-in desk is and we will pass this on to the team for future improvements. We look forward to welcoming you back again soon. Best wishes - Kaylee

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr