I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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Das sagen Bewerter
Fun activity, near to home. Only a couple of snags - having to wait in queue, despite having pre-booked online. Also, there was food waste lying around on some of the tables, so prompt tidying up woul... Mehr ansehen
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I was able to get a last minute booking over the phone whilst flying back from holiday the same day, lanes were together and no issues. Only reason for 4 stars and not 5 is because the bar service was... Mehr ansehen
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It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Kontaktinformationen
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, Vereinigtes Königreich
- 0333 034 6100
4.1
Gut
224 Bewertungen
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Antwort von Tenpin - Croydon
Hello Corinne,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted that you enjoyed your visit and that the staff were helpful and friendly. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Never again.
Food waiting time over 20 minutes.
Cold and dry when arrived.
When needed staff they was too busy talking amongst themselves
Music way too loud for a indoor activity
21. Februar 2026
Antwort von Tenpin - Croydon
Hi there
We are sorry to hear that you did not enjoy your visit to us. We regret that the food took too long and arrived cold. We'll address the staff's attentiveness and music volume. We appreciate your feedback. If you would like to discuss your visit, please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Croydon" and the details. We can then reach out directly to discuss this. Best wishes - Clare
The bowling was good, but food awful
The bowling was good. But the food is very dry and has no taste.
The toilets were filthy and a mess.
The only good thing is the price for 2 games is good, as bowling is expensive otherwise.
19. Februar 2026
Antwort von Tenpin - Croydon
Hi Mandy, thank you for the 3* review of Tenpin Croydon! We are pleased to see that you enjoyed your bowling with us, however, we are very sorry to hear that some of your visit fell short of our usual high standard! Your feedback is extremely important to us and we will certainly be making the team aware! In the meantime, we do hope this will stop your from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Antwort von Tenpin - Croydon
Hi Hayley, than you very much for the fabulous 5* review of Tenpin Croydon! We are really happy to see you had lots of fun and enjoyed the atmosphere and we hope to see you again soon for another fun day out! Best wishes - Mel
On time but when we got to our alley…
On time but when we got to our alley there was food on the seat and drinks on the table from the previous bowlers so I had to walk around to find someone to come and clean it up .
18. Februar 2026
Antwort von Tenpin - Croydon
Hello Pauline,
Thank you for taking the time to rate Tenpin Croydon 2 stars. We're sorry the lane wasn't properly cleaned before your arrival, and you had to seek assistance. We'll address this with our team to ensure a better experience for everyone. We hope your next visit is a 5 star experience. All the best ~ Laura
We felt very rushed to finish our…
We felt very rushed to finish our games, with staff reminding us TWICE of our “30 minute slot” which for two games is a little ridiculous. What happenes if someone needs toilet etc ? Not to mention the people stood and stared as they waited for us to finish our games
14. Februar 2026
Antwort von Tenpin - Croydon
Hello Daniel,
Than you for taking the time to rate Tenpin Croydon 2 stars. We appreciate you taking the time to share your experience. We're sorry to hear you felt rushed and that the time allocation impacted your enjoyment. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
A nice venue
A nice venue. Everything is clean. The self service when ordering from the bowling lanes is fast and easy to do.
10. Februar 2026
Antwort von Tenpin - Croydon
Hey Charisse, thank you so much for the 5* rating of Tenpin Croydon. We are pleased to hear your enjoyed your recent experience and that you found the ordering side of things super easy and helpful. Hope to see you again soon.
Take care,
Kirsty
Antwort von Tenpin - Croydon
Hi Jacqueline,
We're glad you had a fun and affordable experience with your group. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Antwort von Tenpin - Croydon
Hi there, thank you for the excellent 5* rating and review for Tenpin Croydon! We're so glad to hear that you enjoyed the bowling and karaoke, and we hope to welcome you back again soon! Best wishes - Adelaide
Clean and prompt great service we…
Clean and prompt great service we arrived early but was delt with promptly food arrived in good time and was enjoyed by all
12. Februar 2026
Antwort von Tenpin - Croydon
Hello Paul,
Thank you for taking the time to rate Tenpin Croydon 5 Stars. We are delighted with your feedback and that you had such a memorable time with us. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great bowling
Enjoyed the bowling, went for the burger deal for the 4 of us. Played two games.
7. Februar 2026
Antwort von Tenpin - Croydon
Hi Laura, what a fabulous 5* review of Tenpin Croydon! We are so pleased you had a great time and got to take advantage of one of our many great deals and we can't wait to see you again soon! Best wishes - Mel
mean staff
there was a lady with black hair working there who was very rude and unhelpful, very bad staff
8. Februar 2026
Antwort von Tenpin - Croydon
Hi Avvynaash, thank you for leaving feedback for Tenpin Croydon. We are sorry to hear you did not have a great experience with our staff and we would like to investigate this further for you. Please could you send us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon'. Please include any other information not already here. Once again, we are very sorry to hear this and we hope you'll give us another chance in the future. Best wishes - Kaylee
Had a fun evening bowling
Had a fun evening bowling in pleasant surroundings. Smooth check in and allocated a lane ready to go. Ordered a beer from the bar direct to our lane. Everything appeared to be clean. Nice atmosphere at 5-6pm, wasn't too busy.
31. Januar 2026
Antwort von Tenpin - Croydon
Hello Lisa,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted to hear that the centre was clean and it wasn't too busy. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
More staff needed
The bowling itself was fine but when I went to the arcade with the children afew of the games and the ticket machine broke down and it took a considerable amount of time for an attendant to cone and assist us. Like over 5 minutes each time
27. Januar 2026
Antwort von Tenpin - Croydon
Hi there
We appreciate you sharing your experience. We're sorry the arcade games and ticket machine weren't working properly, and that assistance took longer than expected. We'll address this to improve our service. Hope to see you soon. Best wishes - Clare
I brought my family and played 2 games…
I brought my family and played 2 games of bowling followed by a few games in the arcade, we all enjoyed the experience and would visit again, staff was friendly and helpful, and seemed a safe environment.
30. Januar 2026
Antwort von Tenpin - Croydon
Hi Marlon, thank you very much for the brilliant 5* review of Tenpin Croydon! We are thrilled you had a great time with your family and found you team friendly and helpful and we can't wait to see you again soon! Best wishes - Mel
The team are always polite and i had no…
The team are always polite and i had no issues with the bowling. Just need more medium black 8 balls ;)
27. Januar 2026
Antwort von Tenpin - Croydon
Hi Joshua, thank you very much for the lovely 5* review of Tenpin Croydon! We are thrilled you had an enjoyable visit and always find our fab team super helpful and we can't wait to welcome you back again soon! Best wishes - Mel
My friends and I did karoke we all…
My friends and I did karoke we all really loved it but wished it was longer.
1. Februar 2026
Antwort von Tenpin - Croydon
Hello Annie,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted that you enjoyed the Karaoke so much you wish it was longer. We do hope that you visit again soon for another 5 star experience. All the best ~ Laura
Antwort von Tenpin - Croydon
Hello Briony,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted that you chose to spend a 18th Birthday celebration at our venue. We are thrilled that the service was quick and the atmosphere was friendly. We hope to welcome you back again soon. All the best ~ Laura
The bowling balls need to have bigger…
The bowling balls need to have bigger holes to make them easier to hold also not always many balls to choose from.
I asked if you do carers tickets and was told yes but they could not change one of our tickets over and refund the difference and I would need to go to the branch to book if we wanted a carers ticket which would not be possible to make 2 trips just to book bowling and does not help when we have a child with disabilities
30. Januar 2026
Antwort von Tenpin - Croydon
Hi Cat, thank you for leaving Tenpin Croydon a rating and review. We appreciate your feedback and we'll ensure the bowling ball sizes and availability are reviewed by the correct teams. We're sorry to hear about the issues you've encountered when booking a carers ticket. Please feel free to pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Croydon' and include the details of your visit if you'd like to discuss this further. We hope to welcome you all back again soon for a much better experience! Best wishes - Rosie
Rushed, dirty. Avoid Sunday afternoons
Had to wait 10 mins for the lane which was dirty with food wrappers and sauce. We arrived 15 mins early and reached the front of the queue 5 mins early. Initially there were due to be 4 of us but a 5th confirmed last minute so we asked to add one person. We were refused as there was a booking behind us and we were told we'd only have 10 mins per person per game. This was fair enough due to busyness at the time, although disappointing. So we should have had 80 mins to play (4 people for 2 games). After bowling 60 mins we were approached by a member of staff and told we'd need to finish within 5 mins as there were people behind us. I went to complain and we were allowed to finish our second game. By their own (tight) rules we still had 15 mins left.
A lady came to pick up empty glasses around 30 mins in and I asked her to wipe down the table. She said yes and never came back. Table and floor stayed dirty the entire time we were there. Not recommended at all. No way worth £75!
1. Februar 2026
Antwort von Tenpin - Croydon
Hi there, thank you for taking the time to leave a review of Tenpin Croydon. We are sorry to hear that you were unable to add an additional player on arrival. Availability is always subject to change and sometimes this is not always possible. Your feedback is important to us and we will ensure your comments are passed on so that future improvements can be made. If you did want to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Croydon'
Take care,
Kirsty
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