Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... Mehr ansehen
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Standort
Standort wechselnParc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
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Das sagen Bewerter
The environment is incredible. I've seen the change from before and after renovation, and whilst I love the nostalgia of the old, the new is SO much more inclusive to all ages. The kareoke rooms are a... Mehr ansehen
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Facilities were great, lots of activities under 1 roof but way too expensive. It cost £57 for 2 adults and 2 children to go bowling for 2 games compared to Hollywood Bowling in Cardiff Bay where t... Mehr ansehen
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Service was great, nice & clean. Easy to access, to use facilities etc My only complaint was the pina colada i ordered was a bit rubbish. Mostly ice, honestly couldn't tell there was any pineappl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
Kontaktinformationen
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, Vereinigtes Königreich
- 0333 034 6100
4.1
Gut
231 Bewertungen
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Great school trip
Great school trip! Easy booking, easy check-in, easy for 10-11 year olds to input names into the computers, lots of space for pupils to roam freely, lots of space for pupils to eat their lunch. A great trip and one that I would do again with the class.
3. Juni 2026
Antwort von Tenpin - Cardiff
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that the booking and check-in process was easy and that the students enjoyed their trip. It's great to know there was ample space for everyone. We look forward to welcoming your class back again! Best wishes- Clare
Let people play for what they paid for not to give them only an hour to rush through 2 games of bowling
Went to tenpin bowling for our sisters birthday. Staff was friendly and everything was good. Only thing that was more of a dislike was we paid for 2 games £40 for both and some food but we only had an hour to rush through 2 games whilst we was waiting for people to make there way to tenpin bowling. If we had more time to get through both games it would be 5 stars but since we didn't even get through the first game we our time was up and we basically wasted our money for not being able to play both games and being kept on a time limit.
3. Juni 2026
Antwort von Tenpin - Cardiff
Hello Jordan,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are glad to hear our staff were friendly. We are sorry that the time limit impacted your birthday celebration and prevented you from fully enjoying both games. We appreciate you bringing this to our attention and look forward to welcoming you back again soon. All the best ~ Laura
It is such a lovely place and my nephew…
It is such a lovely place and my nephew loves it. We had a lot of fun
3. Juni 2026
Antwort von Tenpin - Cardiff
Hi Helen,
Thank you for your lovely 5* review at Tenpin Cardiff! It's great to hear you've had such a great time on your recent visit to us! We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
I did enjoy my time at Tenpin however…
I did enjoy my time at Tenpin however the only reason why it was not a 5 is because the air con needs to be improved was sweating buckets after not long in the building.
27. Mai 2026
Antwort von Tenpin - Cardiff
Hi there, thank you for leaving Tenpin Cardiff a fab 4* rating. We are so pleased to hear you enjoyed your time with us recently! We really appreciate the feedback regarding the air con and will pass this on to the appropriate team for future improvements. We hope to see you again soon! Best wishes - Kaylee
Enjoyed bowling with the family
Enjoyed bowling with the family. Was extremely hot in there with no air con on so we was drinking more. Dissatisfied with the food service. As ordered food the guy behind till put the wrong lane on order. Had wait nearly an hour and had to go get it myself in the end as twice it was labelled for wrong table and staff didn't seem to care we had been waiting busy giving others there's.
26. Mai 2026
Antwort von Tenpin - Cardiff
Hello Hayley, thank you for taking the time to leave a review of Tenpin Cardiff! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and that there was a long wait for your food! Your feedback is extremely important to us so please be assured all will be sent to the team for future improvements! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
So good we came back
So good we came back! Second review in a week! We enjoyed the experience so much we came back to play pool and ended up bowling again! I really like the place. It has a great vibe and great range of things to do at a reasonable price.
27. Mai 2026
Antwort von Tenpin - Cardiff
Hello, thank you so much for the brilliant 5* review of Tenpin Cardiff! We are thrilled you decided to visit us again and had such a fabulous time playing pool and bowling again! It is also great to see you enjoyed the atmosphere and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
We took our children and extra family…
We took our children and extra family here last weekend, what a day we had! The men headed over to the pool tables, kids had fun on the soft play and arcades whilst us mums had a natter with a lovely drink. Afterwards we had a game of bowling, with some food (which was delicious!) and ended the day with some arcade fun. Next time we will definitely try the laser tag, escape rooms and karaoke they had on offer. Thank you to the manager Jack who was so accommodating.
27. Mai 2026
Antwort von Tenpin - Cardiff
Hello Chanise,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are so happy to hear you all had such a fantastic day with us! It sounds like everyone found something enjoyable to do. We are delighted you loved the food and are already planning to try our other attractions. We look forward to welcoming you back for more fun soon! All the best ~ Laura
Laser Tag party
We visisted the laser tag for my son's 10th birthday. Staff were brilliant, very welcoming, polite and helpful and made the experience perfect 😊
23. Mai 2026
Antwort von Tenpin - Cardiff
Hi Lou
We are so glad to hear our team made your son's 10th birthday laser tag experience perfect! Thank you for sharing your positive feedback. Best wishes - Clare
One of the worst bowling experiences in…
One of the worst bowling experiences in years. Lanes had small cracks and drastic leans so balls did not hold this line. Took 11 family members and both lanes were awful. Arcade games and other activities were decent.
27. Mai 2026
Antwort von Tenpin - Cardiff
Hi Shafi
We appreciate your feedback regarding your recent bowling experience. We are sorry the lane conditions negatively impacted your family's visit and will address these concerns. Best wishes - Clare
We went bowling during the heatwave
We went bowling during the heatwave. It was empty inside hardly anyone there. We expected air con to be on but don’t think it was and we was sweating! You really need to upgrade your air con!
Also we had an issue with a game at the arcades and had to wait AGES for someone to resolve it!
25. Mai 2026
Antwort von Tenpin - Cardiff
Hi Kayleigh
We appreciate you sharing your feedback. We are sorry to hear about the discomfort you experienced with our air conditioning and the delay in assistance at the arcade. We are actively looking into these issues to improve our guest experience. Best wishes - Clare
Great experience with engaged staff who…
Great experience with engaged staff who really wanted to help maximise the day we spent there - bowling the a bit of pool then the escape room. The food and drink were good value for money - the car park is convenient and you are in easy reach of the A470.
20. Mai 2026
Antwort von Tenpin - Cardiff
Hello Prof Nick Rich,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are so pleased to hear you had a great day enjoying bowling, pool, and our escape room. We appreciate your kind words about our staff and value. We hope to see you again soon! All the best ~ Laura
Antwort von Tenpin - Cardiff
Hi Nicola, thank you for rating Tenpin Cardiff 5*! We're so thrilled to hear that you had a good night and hope to see you again soon. Best wishes, Jade
Antwort von Tenpin - Cardiff
Hello Carol. Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time with us. We will pass your comments onto our team regarding the temperature within our site. We do hope to see you again soon. Many Thanks - Kimberley
Good place to have a few games of…
Good place to have a few games of bowling and a few goes on the arcades.
16. Mai 2026
Antwort von Tenpin - Cardiff
Hi Martin, thank you very much for the excellent the 5* review of Tenpin Cardiff! We are so happy you had the best time and enjoyed our fab arcade area too and we can't wait to welcome you back soon! Best wishes - Mel
Very friendly and helpful
21. April 2026
Antwort von Tenpin - Cardiff
Hi Emlyn, thank you for the lovely 5* review for Tenpin Cardiff! We're so pleased to hear that you enjoyed the service from our team, and we hope to welcome you back again soon! Best wishes - Adelaide
Antwort von Tenpin - Cardiff
Hi Ethan, thank you for rating Tenpin Cardiff 5*! It's great to hear this lovely feedback! We will pass your kind feedback on, and we hope to see you back soon! Best wishes, Jade
Lovely party very good value for money…
Lovely party very good value for money , the meal was great and the kids loved it . They had plenty to drink with the unlimited squash and the staff were lovely and so helpful. The lady who took out party was absolutely fantastic I can’t remember her name unfortunately but she was really grate . I have recommended this party to a few other friends and would definitely book again
9. Mai 2026
Antwort von Tenpin - Cardiff
Hi Becky, thanks for leaving a rating and review for Tenpin Cardiff! It's great to hear the kids loved the party! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
My daughter+ friends had a fantastic…
My daughter+ friends had a fantastic day on her birthday. Easy booking in, even when they weren't quite ready!!
13. Mai 2026
Antwort von Tenpin - Cardiff
Hi Rach, thanks for leaving Tenpin Cardiff a lovely 5* rating and review! We're so happy to hear your daughter and her friends had a fantastic birthday! We appreciate your kind words about the easy booking process, and we can't wait to welcome you all back again in the future! Best wishes - Rosie
We went in with two wheelchairs and a…
We went in with two wheelchairs and a small scooter as we were told it was Accessible but we didn't find it so , very disappointed won't be using Nant Garw again,
13. Mai 2026
Antwort von Tenpin - Cardiff
Hi Linda, thanks for leaving feedback for Tenpin Cardiff. We are really sorry to hear your visit to us was not up to our usual high standards and that you didn't find our venue accessible. We really appreciate your feedback and would like the chance to look into this for you. Please feel free to pop us an email to customer.feedback@tenpin.co.uk with more information about your visit and how we can improve. We hope you'll consider visiting us again some time in the future. Best wishes - Kaylee
Laser Tag was good but staff seemed stressed
Held a birthday party for 19 girls at Tenpin Nantgarw for Laser Tag and food. The girls enjoyed it but the service was disappointing. Initially, we were only given 2 booths for 19, eleven and twelve year old girls. We asked for another booth but were initially today it wasn't possible. Eventually, the staff reluctantly agreed we could use another booth. Next the staff got the food order wrong. It was corrected and staff where apologetic but it did mean the birthday girl had to wait 15 minutes for her food by which time all the others had finished. Not ideal.
13. Mai 2026
Antwort von Tenpin - Cardiff
Hi Joanna, thank you for taking the time to review Tenpin Cardiff! We are glad the girls enjoyed the Laser tag. However, we're sorry to hear that there had been issues with the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Cardiff'. We hope to see you again soon for a better experience. Best wishes, Jade.
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