It was good value for your money including the meal deal which went with it their bought the food out half way though playing ten pin bowling which the grandkids enjoyed
Unternehmen hat geantwortet
Standort
Standort wechselnAvonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I celebrated my daughter's birthday on August 2nd. The young women who looked after the party were incredibly kind; the children had a great time bowling, dancing, and eating. I am very pleased with t... Mehr ansehen
Unternehmen hat geantwortet
Had bowling booked for 5 people but because one person wouldn't eat burger we asked to swap for chicken nuggets but because they couldn't change it I asked to order an additional chicken nuggets which... Mehr ansehen
Unternehmen hat geantwortet
Birthday celebration. Paid £40 for hour bowling and pizza. Kids loved it spent way more in arcade but thats the norm. Food and drink selection and prices very reasonable. Great experence.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.
Kontaktinformationen
Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, Vereinigtes Königreich
- 0333 034 6100
4.1
Gut
126 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I arranged a birthday party for my 8yr…
I arranged a birthday party for my 8yr old grandson, what a pleasure to have everything taken care of and not to worry about anything, highly recommend, the staff were wonderful, the booking process was easy and the location was fabulous
4. April 2026
Antwort von Tenpin - Bristol
Hi Steven. It's so lovely to receive this brilliant 5* review of Tenpin Bristol. We are glad you had a great experience and we hope that you're grandson had a great day! Best wishes, Jade
It was good nice and quite but…
It was good nice and quite but disappointed as can not use my carer card.
8. April 2026
Antwort von Tenpin - Bristol
Hello Mel, Thank you for taking your time to leave us a wonderful review. We are so pleased to hear that you had a nice time with us. We will pass your comments onto our team. We do hope to see you again soon. Best Wishes - Kimberley
Lovely experience
It was great, the staff were lovely and very attentive. Couldn't fault them. Our Party leader Chloe did an excellent job! She explained everything so clearly and was always on hand if we needed anything.
4. April 2026
Antwort von Tenpin - Bristol
Hi there, thanks for leaving Tenpin Bristol a lovely 4* rating and review! We appreciate you taking the time to share your experience! We're so glad to hear that you found the staff attentive and that everything was explained clearly. We will pass along your kind words, and we can't wait to see you again in the future! Best wishes - Rosie
Antwort von Tenpin - Bristol
Hi there, thanks for leaving Tenpin Bristol a lovely 5* rating and review! We appreciate your 5-star rating, and we're delighted to hear that you consistently enjoy bowling and find our customer service good. We hope to see you again soon! Best wishes - Rosie
Bowling
Drinks were quick to be delivered after ordering
Would be nice if you could use deals in person and the online booking system could be used for very soon bookings, ie in 15 minutes time
25. März 2026
Antwort von Tenpin - Bristol
Hi Nathan, thank you for your review of Tenpin Bristol! It is great to see you had a lovely visit with great service! Thank you also for your feedback regarding some of our deals! Please see all of our fab deals on our website here https://www.tenpin.co.uk/deals/ where you will find some that can be booked on arrival! We hope this helps and we look forward to seeing you again soon! Best wishes - Mel
Dirty area was absolutely disgusting…
Dirty area was absolutely disgusting had to clean ourself before playing
1. April 2026
Antwort von Tenpin - Bristol
Hello, thank you for taking the time to leave a review of Tenpin Bristol! We are very sorry to hear that you found your lane area dirty and had to clean. Your feedback is extremely important to us and so please be assured all will be passed to the relevant team to ensure improvements are made! We do hope you will give us another chance in the future and we look forward to welcoming you back! Best wishes - Mel
Above and beyond
We booked a Kareoke room for my daughters birthday and the mics didn't work and we had to wait whilst the batteries were changed and still they didn't work.
However, the manager was amazing. He offered to switch our room and restart our session. My daughter was really upset and he offered to us to play bowling instead. Over and above.
My daughter was too upset that it hadn't gone well so we did leave. But the service was great
1. April 2026
Antwort von Tenpin - Bristol
Hi Bex, thanks for leaving Tenpin Bristol a fabulous 4* rating and review! We appreciate you sharing your experience. We regret the karaoke room issues impacted your daughter's birthday. We're glad the manager's efforts were helpful, and they tried to rectify this on the day. We value your feedback and greatly appreciate your understanding with the technical issue. We can't wait to welcome you back again soon! Best wishes - Rosie
Antwort von Tenpin - Bristol
Hello
Thank you for leaving us feedback for your visit. We hope you had a great time and will visit again soon. Best wishes - Clare
We booked for a party of ten 10 year…
We booked for a party of ten 10 year old boys. On arrival there was a very long queue and it took a while to be seen for checking in. Each lane pair was flanked by two facing seating areas with a glass partition, each of these bays were divided by large barriers. You would expect for this party of 10 to be seated in the same bay with just the glass partition so that they could see each other. Instead they were seated in bays with strangers and separated from each other by a barrier. I couldn't go and get this sorted because there was still a huge queue and we had too many energised ten year olds. It did mean they lost interest after the first game, wanting to spend time with each other, they just drifted off to the arcades where they could be together, which made the second game a waste of money. That's not to mention that the tables we were given had empty glasses left from the previous game. I waited 5 minutes at the empty bar to order some squash for the boys before I caught someone to ask where I could order drinks. She pointed to where I was and disappeared only to return 5 minutes later to take my order. Getting prizes was also shambolic, there was either never anyone there or a really long queue.
Why, on a Saturday afternoon, do you not manage your staff better? No member of staff seemed to have been given instructions to be at one particular place.
1. April 2026
Antwort von Tenpin - Bristol
Hi, thank you for taking the time to leave a review of Tenpin Bristol. We appreciate your honest feedback and we are sorry for any disappointment caused. We will ensure your comments are passed on to the correct team for future improvements. We do hope to welcome you back again in the future for a much better experience.
Take care,
Kirsty
Antwort von Tenpin - Bristol
Hi Rebecca, thank you for leaving Tenpin Bristol a fab 5* rating. We are so pleased to hear you had a great time with us and we hope to see you again soon! Best wishes - Kaylee
Lovely staff and great atmosphere all…
Lovely staff and great atmosphere all around.Enjoyed my time there with family .Would recommend it as a great place to go to spend some family time!
25. März 2026
Antwort von Tenpin - Bristol
Hi Sheyma, thank you for leaving Tenpin Bristol a fantastic 5* rating. We are so pleased to hear you and your family had a great time with us recently and that our staff had a positive impact on your visit. We look forward to welcoming you and your family back again soon for another fun time! Best wishes - Kaylee
Antwort von Tenpin - Bristol
Hi Lynn
We're happy our helpful and friendly staff made your night lovely! Thanks for the great rating; we hope to see you again soon! Best wishes - Clare
Antwort von Tenpin - Bristol
Hi Sam
We regret that your experience was unsatisfactory. Please email customer.feedback@tenpin.co.uk with the subject "Review - Bristol" and the details of your visit. We can then reach out to you. Best wishes - Clare
We love to go to Avonmeads TenPin…
We love to go to Avonmeads TenPin Bowling 🎳 we go every month
23. März 2026
Antwort von Tenpin - Bristol
Hi Lisa
We're happy to hear that you love visiting us every month at Avonmeads Tenpin Bowling! Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Karaoke room 2
The karaoke room had technical problems so had to wait over an hour for it to be fixed. Whilst the group were given a game of bowling to keep them occupied this ultimately pushed the booking back and as a group of teenage girls they had curfews so were conscious of time!
When the room was eventually ready- they had to wait for the other room to become available as room 2 was still out of action- the girls were told to wait and someone would let them into the karaoke room shortly, after 10mins they were still waiting…they asked staff a further 3 times after waiting a total 20mins after being told the room was available only to be told abruptly that they needed to patient and someone would be there soon.-I feel a wait of 20mins and already waiting over an hour past the original booking was very patient! The girls eventually got let in after asking a fourth time and explaining that their curfew was now very close and the may need to request a refund!
Whilst the girls enjoyed the activity they felt that the evening was ruined by the attitude of the staff.
20. März 2026
Antwort von Tenpin - Bristol
Hi Lisa, thank you for leaving Tenpin Bristol a rating and review. We're sorry to hear that you didn't have a great experience during your recent visit. We regret to hear about the technical issues with the karaoke room and the delay it caused. We appreciate your feedback and will ensure this is passed to the relevant teams to address this to improve our service in the future. Please feel free to pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Bristol' if you'd like to discuss this further with us. We hope to have an opportunity to welcome you back again soon, for a much better experience! Best wishes - Rosie
Antwort von Tenpin - Bristol
Hi Dave
We're glad you found booking easy, had no wait time, and that our staff was helpful! Thank you for your positive feedback; it means a lot to us. Best wishes - Clare
Service just always takes too long
Service just always takes too long. Feel like I’m spending more time queuing up to order than actually bowling
25. März 2026
Antwort von Tenpin - Bristol
Hi Jordan, thank you for taking the time to review Tenpin Bristol! We're sorry to hear that the wait time had been longer than expected for the service. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Good game
Good game - but dissapointed I missed out on our 20% off drinks as part of Friday deal as wasn't told on registering that I had to order drinks on arrival
20. März 2026
Antwort von Tenpin - Bristol
Hi Kate, thank you for taking the time to leave a review of Tenpin Bristol. We are pleased to hear you enjoyed your game despite not being able to take advantage of the discounted drinks. We are sorry for the inconvenience caused and we do hope to welcome you back again in the future.
Take care,
Kirsty
Absolutely terrible
Absolutely terrible! I go to Tenpin Bristol regularly! This was the worst experience I've ever had. Terrible customer service.
I asked the lady behind till if she could radio someone to remove a bowling ball that was stuck (it was there when we arrived) her face was like THUNDER! No acknowledgment of me whatsoever like I was invisible! She never did move it nor did she ever get anyone else to remove it. Then our drinks came super late after ordering. The cocktails were disgusting and there was 0 taste of any rum! It was like drinking lime squash. I've had these same cocktails 🍸 in Swansea Tenpin, so I know how it was supposed to have tasted. By thr way, the same lady I asked to remove the ball was the same person who brought over our drinks.
One of the cocktail glasses has red lipstick all over it where the glass clearly had not been washed. My daughter goes over to get a replacement and the AUDACITY of them was to POUR the cocktail into another glass😡 NOT remake the drink for her! Absolutely NASTY! My mum thrn went back over and told them to make a fresh drink! Their response was, "oh we didn't know she wanted it remade"😱 I paid £82 for the games, NOT including all the food and drinks I also bought! Terrible experience. Men's toilets were also nasty! Every toilet was full and not flushed. Very unhygienic.
25. März 2026
Antwort von Tenpin - Bristol
Hi Charlene, thank you for taking the time to leave a review of Tenpin Bristol. We are sorry to hear that your recent experience did not meet the standards we would expect. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Please include as much details as possible. Once again, we are sorry for the inconvenience caused and we do hope to welcome you back again for a much better experience.
Take care,
Kirsty
We ordered food it didn’t come out…till after
We ordered food it didn’t come out until after the bowling
14. März 2026
Antwort von Tenpin - Bristol
Hello Elieen,
Thank you for taking the time to rate Tenpin Bristol 3 stars. We are sorry to hear that your food didn't arrive until after the bowling was complete. We hope that the rest of the visit was enjoyable. We hope to welcome you back again soon. All the best ~ Laura
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.