Teleflora Bewertungen 11’529

5 Honest Reviews

I bought the Teleflora Membership and let them ruin several flower deliveries before I stopped using them. Hopefully you can learn from my mistake and choose another service or go directly to a local florist. After they failed on half of the flower deliveries in one way or another, they were refused to refund the membership that had never offered any service-add. Every order I placed was done at least 2 weeks in advance and they still managed to leave a negative mark on multiple holidays.

Order 1 - The surprise flowers I ordered, claimed delivery at 2pm. I was out of town but called the recipient to ask how they looked... only to ruin the surprise and be told they hadn't arrived.... Still nothing at 3pm, 4pm, 5pm... and finally at 8pm they show up... when the recipient wasn't even home to receive them anymore.

Order 2 - Teleflora never placed or confirmed the order and the Florist never delivered. I was told "Sorry... you'll have to place the order again for tomorrow and maybe it’ll arrive tomorrow”.

Order 3 – The tracking confirmed the flowers had been "Hand Delivered" to the recipient. I called support to ask where they are since they did not arrive. After wasting an hour going back and forth... they informed me that their tracking cannot be trusted and to just wait to see if they arrive by 7pm. That's ridiculous... because if they fail to arrive... I won't even know for sure until the day is over.

Order 4 - The order was confirmed to never be placed by Teleflora and they auto-scheduled it for the next day. The florist confirmed that Teleflora sent the order late and when called Customer Support, they had zero remorse or recompense for yet another failure.

Order 5 - 2 days before Valentines Day. So, it was an important delivery. Florist claimed delivery was completed at 9am while Teleflora claimed delivery occurred at 10pm (13 hours apart) ... The flowers never arrived at all. Next day, Teleflora just gave the usual "Opps, sorry, here is your money back". I requested they get flowers delivered that day.... and received zero effort to make it right. So... in the end, I had to hope I could find flowers on Valentine’s Day, at the last minute.

(Addendum: The Teleflora response below is a bold faced lie as they have not refunded me for the Teleflora membership.... but I'm not shocked)

If I could put 0 stars I would. They never delivered my flowers and they set the delivery time for 7:40pm BTW. I called the funeral home to confirm if they ever got it they said NO. Then the lady said she tried to call the driver 4 times and no answer!

Stay clear from this place please!

I wish i read these reviews before i bought the flowers. I ordered a deluxe arrangement of dance with me bouquet, it had red/pink everywhere and a red vase with a bow, what was delivered was a bouquet full of green leaves and twigs and 9 roses. Am not sure there is a way to describe the shock i had when i saw them. I am not sure how they justify being in business. The cost is not comparable to whatever it is they deliver, you could do better going to a local farm and picking the flowers yourself at a half of the price and come up with an out of these world arrangement. Not recommended at all.

This is in reply to teleflora’s Christina S. I did try to call using the number you listed and was on hold for a long time before i ended the call. I did send an email though and included the photos of what I ordered and what was delivered in reply to a colleague of yours by the name Christian C. The email address i used was serviceATteleflora and I will reply back and tag your name so that it can get to you and you can view the pictures. Thanks,
B.

A lovely experience from beginning to end! I was ordering for a relative who lives far away and the Teleflora website made it super simple for me to order flowers to be delivered and nor waste time deciding between the many local florists there. The person I had them deliver to used to be a florist, so I prefer the arrangements to be perfect, and it was! She loved it. She said the Sunset bouquet was one of the prettiest she'd ever seen and enjoyed the different colors and the quality of the individual flowers. Shipping was on time and the delivery driver was professional and friendly. Thank you so much for being a trusted source of beautiful bouquets that I feel comfortable sending to everyone for any occasion. The prices are wonderful and Im always happy to receive the various coupons for all occasions throughout the year.

I ordered flowers my wife for Valentine's day. I called and sent an email to teleflora and was told it was coming. It's now 835pm and no flowers. If they were not coming someone should have called, texted me or emailed saying it wasn't coming today . Teleflora contacted me and had the flowers sent the next day and gave a discount for not getting things done right the first time

Can I give it no stars? Placed an order 2 weeks prior to delivery date, paid for it to be delivered prior to 1 pm to ensure delivery. No contact from delivery partner, contacted support several times with no help. Will never use this service again.

I ordered flowers with a heartfelt valentines love letter with custom text i wrote myself. These savages wrote it on a receipt like paper list, ripped it crudely so half the text i wrote was missing and dared put it on display with a plastic stand ontop of the flower. Hope misery finds its way into your lifes one way or another. (Ur lucky she liked it regardless, otherwise we would be having this discussion in person)

Completely horrible! I PAID MORE THAN 50$ FOR PRE-1PM DELIVERY, AND never received anything at all!

I stupidly trusted a New York Times article recommending this place! I wish I dug into reviews first. These people should be ashamed of themselves for nearly ruining a Valentine's Day.

I placed an order with Teleflora for flower delivery to Wichita, Kansas for Friday before Valentine’s Day (order number 2243713597). I received an email stating that the flowers had already been delivered — but they were not.

When I checked the order status again the next day, it still showed as “delivered” or “in the process of being delivered,” despite the fact that nothing had arrived. This was extremely frustrating and confusing.

Because it was important to me that the flowers be delivered before Valentine’s Day, I ultimately had to cancel the order. The entire purpose of placing the order in advance was to ensure timely delivery for a meaningful occasion, and Teleflora failed to fulfill that basic expectation.

What makes this especially disappointing is the time and care I spent selecting the arrangement. Valentine’s Day comes once a year — reliability matters. Sending inaccurate delivery notifications and failing to deliver on time is unacceptable for a company in this business.

I will not use Teleflora again and cannot recommend them based on this experience.

Placed a same day flower order being sent to someone that was admitted to the hospital after chemotherapy. I picked from their "same day" arrangements. About an hour later I received a notification that they wouldn't be able to complete the same day order but could deliver the following day. I approved it. The following day went without the flowers being delivered. Only after an email send to customer service, they told me they would not be able to deliver the order. Really wish I had read all the horrible reviews prior to using this site. The nurses were expecting this delivery for her, how sad it looks that she never received it. DO NOT ORDER FROM THIS WEBSITE. They shouldn't even be allowed to do business.

TERRIBLE experience. First of all, I know that Teleflora sources local florists to fulfill the orders... I would leave the florist a terrible review if I knew which one it was. I ordered a $150.00 bouquet of flowers for my wife for Valentines Day. A specific flower because it's what she loves. I had it scheduled for Valentines Day. Well, I received the order on the 13th! Which wasn't expected and the flowers sat on the porch for several hours before anyone could get home to them. On top of that, it wasn't my order! It was something entirely different. I ordered pink peonies. I got purple orchids and small white flowers. WRONG! I called Teleflora to find out what could be done and i was offered a 25% refund. So they wanted to give me $36 back on a $144 order! They didn't really express much concern other than "well, sorry. Take some money, Bye." I was able to get more of a refund than initially offered, but the damage was done and my wife's Valentines Day gift is ruined.

First time using teleflora and last time using it. I was expecting a valentines bouquet with red roses, pink roses, and other combinations of pink flowers but what I received was something closer to a bouquet of summer flowers with a single red rose and pink rose. Not worth what I paid for it.

Ordered peonies, delivered roses. No call no nothing. Asked for refund over chat, they offered 25% refund and a future discount. I challenged that, so they said call their phone (800) 720-9406. Called and they up'd that to 50% refund and 50% "future discount". I took that, but not pleased especially because the flowers they did send were below average at best. The vase was equivelent of a 20oz pint glass....lol.

DO NOT USE TELEFLORA!!!!!!!!!! MY HUSBAND DID FOR VALENTINES DAY 2026 AND HERE A 3PM THE CANCELLED HIS ORDER FOR ME. HE SPENT ALMOST $100 FOR ME SOME FLOWERS AND NOW HE DOESN'T HAVE TIME TO GET ME ANY THING FOR VALENTINE'S DAY DELIVERED!!!!!!! DO NOT USE THEM!!!!!!

Decided to wait until the last minute to cancel my order. Placed an order Wednesday to be delivered Thursday. They then told me they hit their delivery limit for Thursday and that they would be expedited 1st thing Friday. I then got to work on Friday and checked my email just for them to say they cancelled my order.

All around unprofessional and unproductive. Does not provide full services paid for. What services are provided are late, delayed or never arrive. Terrible communication and customer service.

Please, under NO CIRCUMSTANCE should anyone, anywhere on the planet, EVER and I do mean EVER purchase a bouquet or flower arrangement using Teleflora. The arrangement that I ordered to be delivered to my wife for Valentines day arrived two days early (which I knew was a possibility that I agreed to), and it was in all sorts of sad and sorry conditions. I mean, it legitimately looks awful. That is not an exaggeration. I wish it were. $85 down the drain. Maybe I would've gotten a nicer arrangement if I spent a bit more. I don't know, but I do know that Teleflora lost my business all together. The flowers look dead, wilted, and some not fully bloomed. I'm beyond tired of being ripped off by these corporations. I recommend that you buy your wife, girlfriend, partner, whatever a bouquet from your local store. It'll save you a few bucks and you can see what your purchasing, obviously. These guys or gals didn't even communicate with me at all before the delivery... Smh. It's gross.

Order 1120359915. Ordered Peonies. Something that looked like a funeral arrangement delivered that contained just about everything but a Peony. When I asked, I was told that 'a substitution was approved.' By who? Not me. Requested a refund.

I wish I'd read reviews first before choosing this service. I only chose it because of an offer from AMEX. I placed an order for V-Day to have an arrangement delivered early to my mother on 2/11 to beat the rush. By 8 p.m. her time, nothing had been delivered, so I emailed customer service to express my disappointment with them, and they just automatically canceled the order when nothing in my email said to cancel. And then had the nerve to include a discount code for my next order! I will never use this incompetent service again!

Súper mala experiencia de verdad. Encargó unas flores para un cumpleaños y nunca han llegado, solicito que se me haga la devolución del dinero y todavía no me ha llegado. Entiendo que pueden haber errores pero culpa mía no haber leído las reseñas antes de comprar nada. No os recomiendo para nada esta plataforma, a demás la mujer que me atendió a mí no mostró ni siquiera un poquito de empatía por la situación.