My son used some of his savings to make this purchase. He had seen it in your videos and madly wanted one. After a long, long travel from USA to New Zealand it finally arrived. He absolutely loves i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sweatshirt is great quality - stitching, thickness of fabric, color. The velcro patch/area is larger than expected and on a child’s sweatshirt it is equal to the size of a large adult’s sweatshirt whi... Mehr ansehen
Fantastic customer service and equally great products. Ordered from the UK, my two boys are obsessed with the team Rar YouTube channel. Delivered in great time and communication was very good. Would d... Mehr ansehen
Team rar clothes and accessories are awesome . The clothes are made very well especially those new color block hoodies we have in 3 diff colors! We have all the plushies as well and they’re great! my... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Team RAR is a collective of friends that create epic content of their adventures, challenges, experiments, and daily life. We believe nobody should ever really grow up and through our content, we strive to challenge the impossible and inspire our audiences to go against the grain.
Kontaktinformationen
Vereinigte Staaten
- support@teamrar.com
- www.teamrar.com
4.4
Hervorragend
113 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ive ordered from other merch style…
Ive ordered from other merch style store before and this was the best experience by far. The item came way faster than i anticipated. The quality of the item ordered just made me so happy as well as my son.
15. August 2020
Bewertung ohne vorherige Einladung
Great but took weeks to arrive
11. August 2020
Bewertung ohne vorherige Einladung
Ordered Hat & Water Bottle
Ordered hat and water bottle as gift. Recieved items in perfect condition. Shipping updates very helpful. Not sure if I missed it, but an option to "send as gift" in more discreet packaging would be helpful. No complaints overall. Thank you
8. August 2020
Bewertung ohne vorherige Einladung
My son absolutely loves his hoodie
My son absolutely loves his hoodie, great quality , awesome colors. Its the middle of summer and he wont take it off ! The smile on his face is worth any amount of money!
8. August 2020
Bewertung ohne vorherige Einladung
Satisfied with the quality of the T…
Satisfied with the quality of the T Shirt and
Sweatshirt. My niece loved it.
8. August 2020
Bewertung ohne vorherige Einladung
I did not receive my order
I did not receive my order. I ordered about three weeks ago. I’ve only had one email communication although I’ve emailed three times. There has been no resolution.
4. August 2020
Bewertung ohne vorherige Einladung
Antwort von Team RAR
Hi Teresa,
Our sincerest apologies for the shipping issues, we have reached out our shipping carriers and were unable to locate your original shipment despite repeated follow up. We are sorry about this inconvenience and have issued a full refund.
Regards,
Team RAR Support
My 11-yr-old daughter is thrilled with…
My 11-yr-old daughter is thrilled with her new phone case! 🤗
2. August 2020
Bewertung ohne vorherige Einladung
I love the shirt
I love the shirt, it’s super comfortable!
1. August 2020
Bewertung ohne vorherige Einladung
I ordered a team rar hat and…
I ordered a team rar hat and sweatshirt.. and yes I even got myself a sweatshirt.. material is super soft. My son, 4 years old,loved his new merch. He loves to watch you guys. On a date balded his head when nobody was looking 🤦♀️
1. August 2020
Bewertung ohne vorherige Einladung
It is amazing Gift I ever got and I…
It is amazing Gift I ever got and I love watching you guys on you to go team RAR you guys should do more videos like the abandon safe or go to abandon places I see you we’re ghosts are and next time I’ll be ordering from you guys and you guys are amazing thank you for what you do
26. Juli 2020
Bewertung ohne vorherige Einladung
Excellent products and would buy again…
Excellent products and would buy again 👍👍👍👍👍
25. Juli 2020
Bewertung ohne vorherige Einladung
I was really disappointed with the…
I was really disappointed with the communication after my son purchased a sweatshirt from team rar.
I was asked to pay a £20 custom charge ontop of the 65.00 hoodie , which we did not have to pay for, when we purchased our first hoodie , that took ages to arrive by the way, and covid 19 cent be blamed for everything.
The order was also muddled up , my son was offered a free water bottle as compensation but then it was withdrawn.
I was refunded the hoodie price , but paid the customs charge as a compromise, but my 10 year old son uses his own money for his team rar stuff, as was heartbroken when he thought it wasnt coming.
All in all, I would say totally disorganised merchandise side of things. Be wear when ordering you might get a customs charge on some orders and others you might not, all bit hit and miss really.
Bit of annoyed parent , England United Kingdom
23. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von Team RAR
Hi Hannah, we appreciate your feedback and are sorry to hear that you had a poor experience. We strive for excellent service and are sorry we did not meet those expectations.
Our support team did make a mistake on the complementary shipment as it was done in response to inaccurate tracking information that was provided by Royal Mail, which at the time had indicated that your first order had not been delivered. In nearly all other cases, such errors are left alone as it helps keep customers happy.
However, after receiving a disproportionately negative reaction to customs fees for the second order, our support team evaluated that avoiding future customs fees was critical to your satisfaction. Thus they quickly took the following steps to amend the situation:
1. Canceled the complementary shipment given that it is also subject to UK customs import fees to avoid any further trouble
2. Issued a full refund for your second order as requested
We are disappointed to see that despite these significant conciliatory steps that you are still upset with our service and would appreciate any further feedback on how we could have done things better to better inform and improve our future customer service.
A full transcript of our correspondence can be viewed here (https://imgur.com/a/AvDkQlw)
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