Commande passée et payée (double battery tray). Je n'ai jamais reçu la commande ni même jamais reçu d'information de suivi du coli. Après de nombreuses relances du SAV, aucune solution proposée. L'e... Mehr ansehen
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Das sagen Bewerter
Well where do I start The website and marketing skills are amazing But I’m afraid that’s where it ends . I ordered my kitchen which wasn’t cheap by any means . After months of excuses of... Mehr ansehen
Don't ever purchase anything from them. They claimed repeatedly that my item had shipped but refused to provide a tracking number. They were impossible to contact and when finally heard from; rude, sa... Mehr ansehen
Do not pay a deposit they give you a delivery date then ignore it and you only after sending someone to collect did we then get a poor quality kitchen with parts missing still waiting 3 months later f... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Making memories not just vans!
Kontaktinformationen
Unit 9 moreside maltings , LS11 5NX, Leeds, Vereinigtes Königreich
- 0333 050 6798
- Stephen@t4mation.me.uk
- www.t4mation.me.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 7 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Well where do I start
Well where do I start
The website and marketing skills are amazing
But I’m afraid that’s where it ends .
I ordered my kitchen which wasn’t cheap by any means . After months of excuses of various reasons for the delay . I decided to go and fetch the kitchen myself which was a6 hr round trip !!!
When I got there there was just a warehouse guy who loaded the kitchen into my transit van
I asked if I needed to sign anything and asked him more than once if everything was there . He assured me it was .
The following weeeknd I started to put my kitchen together only to find parts were missing . Shelving doors etc .
Obviously I was far from happy and contacted them on the Monday
They asked me for a picture which I provided . For what reason I have no idea !
Since then I have emailed and rang them with no response .
This is defo a a company to swerve . Please save your money and aggravation .
Commande jamais reçue
Commande passée et payée (double battery tray). Je n'ai jamais reçu la commande ni même jamais reçu d'information de suivi du coli.
Après de nombreuses relances du SAV, aucune solution proposée.
L'entreprise fait supprimer les avis (pourtant authentiques) sur Google.
WARNING!!!DON'T EVER GIVE THIS COMPANY…
WARNING!!!DON'T EVER GIVE THIS COMPANY YOUR MONEY!!!!! 0 stars!!
4 months later and still no product!!!!
Shocking customer service! THIS COMPANY HAS DESTROYED AN ACTUAL DREAM FOR US!!!!!!!!!
Do not pay a deposit they give you a…
Do not pay a deposit they give you a delivery date then ignore it and you only after sending someone to collect did we then get a poor quality kitchen with parts missing still waiting 3 months later for the tabour door . They then said buy the door yourself please look at other conversion companies theres lots that are a lot better.
Rude, sarcastic, and yet painfully stupid.
Don't ever purchase anything from them. They claimed repeatedly that my item had shipped but refused to provide a tracking number. They were impossible to contact and when finally heard from; rude, sarcastic, and condescending. I wish I could give them zero stars.
stay well away from this company…
stay well away from this company appalling customer service units come cheap no legs or rail with table oak table had been filled with brown filler emailed cheap plastic catches break easily emailed then 3 times to send the missing parts with no response having to take it further also very rude
Do Not buy from these at all ..
Do Not buy from these at all ... it all started off so well messaging was very consistent and seemed to make you want to buy so I did. I purchased a kitchen unit and kickboard considering their website states time frame wasn't the long to wait I kept in contact with them to kept being told short staff or its being sent still waiting and waiting. 7 weeks later the kitchen unit finally comes because I kept on and on messaging. I opened up a dispute with my bank due to not receiving then not long after it actually turnt up. So having the dispute open the company kept threatening me with taking me to court because my bank had stepped in and opened up to get me a refund. I would avoid this company as much as possible. Still didnt recieve my kickboard as they dodnt have a clue about standard size rock n roll bed for it to fit. AVOID AVOID AVOID IM NOT THE 1ST PEOPLE ARE STILL WAITING 1 YEAR LATER AND I WONT BE THE LAST.

Antwort von T4mation
Terrible company to deal with
Terrible company to deal with . Never reply . False promises on delivery and tracking information . Happy to take your hard earned cash and produce no goods !!!
Would not advise any one to deal with this company
Royal Tortoise MailWell this seems the only way you get…
Well this seems the only way you get any visual contact with this elusive, crap company. Paid a £150 for High Gloss Grey kick board under the rear seat. Which was to match the kitchen, which was superb, fitted beautifully and the service was great and friendly. Now more than a year after ordering the board at the same time, it’s still a no show!!!! Post must be by tortoise up there in Leeds, dead tortoise!!!!!
Waste of time and money
Ordered a rock and roll bed with cabinets at the start of December. Had a list of false promises up until March. Cancelled the order. Luckily I did the order via finance. The finance company investigated and rewarded me my money back.
Don't use this company.
Ordered the pull down blinds early Feb…
Ordered the pull down blinds early Feb 2026, a string of excuses over several weeks for why they hadn’t sent then out, after 5 weeks passing (when delivery was supposed to be 5 days) I requested to cancel the order for a refund 10 days ago. I’ve still not received my refund, now they don’t respond to my calls or emails. I’d strongly avoid using this company
Don't spend your hard earned money here!!!!
I had a pop-top fitted here, and it was a poor job, to say the least. Making contact with them is amusing; it turns out it was my fault. The owner, Mr. Hullock, fitted it badly.
To cut a long story short, he agreed to remove the abortion he had fitted and fit a ‘Austops’ roof instead. At an additional cost of £800, the first costing just over £2200. So, just over £3k for an Austops roof, I thought.
Collection day came and went, again my fault. Eventually, I got to collect over a week later. I live 180 miles away, so train travel was my only option. The first trip was aborted because Mr. Hollock didn’t start the roof replacement. That cost me £80 on a wasted train ticket. To be fair, he did knock off the final payment.
Getting to speak to Mr. Hullock face-to-face is quite interesting. It’s all about blame with him; he takes no responsibility for his or his staff’s actions.
At the time, Mr. Hullock didn’t show me the roof operation. I thought, “No worries, YouTube will inform me!”
The roof he fitted was not what he said it was. After watching Austops videos and calling them, and sending a picture of the fitted roof. It turns out that Mr. Hullock hadn’t fitted a genuine Austops roof but some fake knock-off crap.
I kept all emails and messages, and he clearly stated that I would have a ‘genuine Austops roof at a great price.’ What I actually got was a fake roof poorly fitted by someone who, in my opinion, shouldn’t be working on these (VW T5) or any other vans. Stick to Lego, less likely to upset your customers!
I paid the final payment by credit card, which I successfully claimed back, uncontested by Mr. Hullock.
If you work hard for your money, spend it elsewhere not with this fool. Don’t be like me and ignore the poor reviews. Otherwise, like me, you will be most likely leaving a negative review after having a poor experience!
Avoid !
Avoid !
Having placed my order on the 1st of September 2025 it took a month to receive what I thought was my order only to find half of it missing. I got in touch with T4mation regarding this issue and was assured it will be sorted out which then took another month for another delivery to find out there was still pieces missing. Yet again got in touch to be assured it will be sorted out 6 weeks later my final pieces arrived, Over 3 months and every excuse under the sun to where my delivery's were.
That's without starting on the quality of what I've received and the differences to the unit that's shown on the site. Screw holes in the wrong places, unfinished edges, over head units that are to long and touch the drivers seat, splash back panel that's different to what I ordered, tambour door which is totally different to shown site pictures and damaged. Doors rattling where catches are wrong. To be honest nothing has really fitted together nicely and I'd wished I'd never heard of T4mation and really wished I'd read the reviews before placing my order. If this review just stops one person making the same mistake I have it's worth writing it.
Had a full kitchen and upholstery done
Had a full kitchen and upholstery done
Front and rear, rock and roll bed as well ,
Would highly recommend did a great job
Class install .
Avoid
Save yourself the hassle and don't order anything through their website to be delivered.
Waited almost a month and a half for my delivery. Awful customer service
Delay in order
PLEASE AVOID AND SAVE YOURSELF UNWANTED HASSLE AND FRUSTRATION!...Unfortunately, like others I have found myself waiting for things I ordered months ago with no explanation as to why they are delayed other than, "I will check with the warehouse". I placed my order on the 16th of June and still to this day I am being told (well infact not being told as it is now Tuesday and have not gotten a reply from my correspondence on friday!....) that I will get a date soon. Latest being.....I will get a delivery date given to me on the 5th of September. Still nothing. Looking at T4mations website I figured this would have been their bread and butter and although I appreciate things happen, a 3 month wait just seems ridiculous to me. I have over 35 email exchanges with this company since June which contain no explanation as to why my order is late or where it is. I have purposely not called as I figured a reputable company would feel they would need to call their paying customer to explain what the delay is. What I have paid for, to me is not cheap, I wanted to upgrade the interior of my T4 to enjoy with my son over the summer which clearly has since been and gone. My fear is, if they do infact turn up, of which I am doubtful (call it gut), there will be fault and I will have to go through a whole world of pain trying to rectify it. I have since emailed today (9th Sept) with no reply. The frustration goes on.
Dont be fooled by a professional looking website please do yourresearch on a company that you are buying from. The start of this review states. Please avoid, save yourself a load of frustration and go else where.
Nick order #3002
I couldn't speak highly enough about…
I couldn't speak highly enough about these guys. They did a wonderful job, the communication with them was spot on, and they were more than helpful with the aftercare of my new roof. And all at a great price too!
Top marks guys. Thank you.
Bad van conversation Hi all do not use this guy T4mation got…
Hi all do not use this guy T4mation got him to do a conversation on my van bad workmenship and thing not working or finished so took my van way he had it 10 months just a liar and bullsh--- just go somewhere else not worth the stress.
Extremely disappointed with a Poptop…
SEE GOOGLE REVIEW FOR PICTURES
Extremely disappointed with a Poptop installation that I had been so looking forward to for a long time.
1. The roof to the rear of the van isn't carpeted just exposed rubber. The owner advised that it's an optional extra to have this done, I have never seen this "optional extra" nor had the opportunity to opt in. Who wants a part carpeted van
2. The van went in with the promise of re fitting my solar panel, this didn't happen and was only told on collection it hadn't been done. The Van had been with them a week so I'm unsure why this wasn't flaged before to allow time to discuss options, ie feet, which is apparently is the problem.
3. The clock resets on the dashboard everytime you switch off the ignition. The van went in in perfect condition, the owner now stated the van had "historic electrical problems" and refuses to make right.
4. There are no dashboard lights at all, again, the owner blames historic electrical issues but doesn't expand on this. The van had full dash lights when it went in.
5. I'm using wood as advised by the owner (he even cut a piece) to hold up the bed board as he advised he didn't have any rams left, this is damaging the carpet. Promised to post out for me to fit myself which I find unacceptable.
6. I dont seem to have a steering wheel lock anymore, didn't come back with the van. I have had to order a new one through my own expense.
7. There was work to the 5th gear modification that didn't happen, the owner stated he didn't have enough time although as above this was booked.
8. Uncovered gap to the top of the storage unit exposed into the cupboard. The owner, again, said this is an optional extra....still not seen an "optional extra" list nor ever had the conversation.
9. Metal shards left all over the van poptop dangering the kids, my Daughter cut her foot on some.
10. The van went in on Monday, planned to start work on Tuesday to collect Friday, I was advised on Thurday the work had started, to be then told on Friday morning it hadn't. This turned into a rush job that you can clearly see. The rubber seal on the poptop externally is a mess and looks like a child used the gun.
I can understand that sometimes things happen that don't go to plan, however, the above points far exceed any acceptable delivery for paid goods. A van should never exit with faults that it didn't go in with and if it did, there should be a clear plan on how to take this forward. I also expect a high level of attention to detail, this company reassure you it's in "good hands" constantly before the van goes in, the final product vastly differs from this promise.
As many others have stated, I have tried to resolve but face smug replies, lies and zero accountability for any of this.
Such a shame, the owner has a fantastic opportunity to build a great company with an excellent reputation but sadly, has the wrong attitude to take it forward.
As I have been told (but didn't listen), avoid and go somewhere that will truly give your van the attention you want.

Antwort von T4mation
Fantastic buying experience!
Went to t4mation for advise on buying new headlights for my T4. The guys were super helpful - in fact they went out of their way to make sure I received the correct product. I would highly recommend this company and won’t hesitate to buy from them again. Thank you so much.
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