Do not use switch experts as they use a company called intesa for the staff I would strongly advise anyone considering working for Intesa Communications to think carefully. My experience was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am continually getting calls from switchexpert 3 or 4 days per week over the past few weeks always at the same time. I have told them I am not interested and to delate my details from ther data bas... Mehr ansehen
Was looking for a broadband supplier & the best deal/ package for were I live & my current circumstances. Spoke to a Nicholas Dines & he immediately put my mind at ease, when I explanned what I was lo... Mehr ansehen
Called up to set up my broadband spoke to luke, he was awesome very responsive very helpful have no complaints whatsoever, model customer service 10/10 I usually never leave reviews lol so that say... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
SwitchExperts is a comparison and switching service that helps you to compare prices on a range of products and services for your home and for your business. You can do it online or speak to one of our Switch Experts who will find the best deals for you.
Kontaktinformationen
Southmoor House, Southmoor Road , M23 9XD, Manchester, Vereinigtes Königreich
- 03300583001
- customercare@switchexperts.co.uk
- www.switchexperts.co.uk
3.2
Akzeptabel
1151 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very helpfull and found me the best deal
14. Mai 2024
Did not actually switch
13. Mai 2024
Antwort von Switch Experts
Hi Matthew. I'm sorry to hear that you were sent a review invitation without formally enquiring online.
We have recently had an issue with our website which has now been rectified, however, my team and I can't apologise enough if this issue potentially deterred you from switching with us.
Please go to: https://bit.ly/41aWmYg to instantly view the latest broadband deals in your area, without the need for any phone calls or hassle.
You can easily compare plans and proceed if you wish to, at which point, we'll be in touch!
If you have any more concerns or questions along any step of the way, please get in touch with us.
Best wishes,
Victoria - Switch Experts
Said you would call me
Said you would call me. Called me and then no one spoke. However they did call me later and were quite helpful
15. Mai 2024
Not Good!
The whole experience was far from satisfactory. My call was disconnected twice and no one tried to reconnect. I was desperate for help: the only saving grace, actually being able to hear a human voice. However, I am still trying to obtain some help with my change of suppliers.
14. Mai 2024
Antwort von Switch Experts
Hi Norma.
I really appreciate you bringing this to our attention and first of all, I want to express my deepest apologies for the poor service and technical issues you experienced.
We have since made sure that all of our phone systems are working correctly, as disconnection issues are rare. I'm sorry that on this occasion, we were unable to help you find a new broadband supplier, however, the team is eager to help you.
Please go to: https://bit.ly/41aWmYg to compare the latest offers in your area. If you select a deal, our experts will then handle the entire switch-over process for you.
We can find you a new supplier and start the set up after just one phone call - which we guarantee you will not disconnect again!
Thank you again for raising this issue with us directly and I sincerely hope to be able to assist you in the near future.
Best regards,
Victoria - Switch Experts
Antwort von Switch Experts
Hi Justine.
Thank you for taking the time to share your feedback with us.
I'm really sorry that this has been your impression of Switch Experts, as it is never our priority to hard sell - especially over the phone!
We believe that handling the switch on behalf of customers whilst discussing all details in a phone call is the easiest way to offer personalised support and a speedy outcome. If you would be willing to try our service again, I'm confident that you won't be disappointed.
Our experts are trained to empower all of our customers to make the most informed choice when selecting a broadband deal.
Please go to: https://bit.ly/41aWmYg to browse the latest deals and get in touch with our team.
Thank you again and best wishes,
Victoria - Switch Experts
good service
15. Mai 2024
Congratulations to the Switch Experts…
Congratulations to the Switch Experts Team!
To the Switch Experts Team:
I wanted to take a moment to sincerely thank your team for the outstanding service that they offered. I have had nothing but the best experience with Switch Experts, and I am very satisfied with the professionalism and amount of knowledge that we have both shown.
From the first question to the last answer, each person on your team showed a dedication to quality that really made you stand out. Your promptness, meticulousness, and readiness to go above and beyond to meet my needs were excellent. It is clear that your staff takes great satisfaction in providing your clients with excellent service.
I would also like to express my gratitude to your staff for their outstanding proficiency in [a particular field, if appropriate]. Their advice and ideas were really helpful to me in achieving my objective, resolving my issue, etc.
Overall, Switch Experts has provided me with excellent service, and I have no hesitation in recommending you to anyone who needs it. I appreciate your commitment to quality work and your repeated exceeding of my expectations.
Sincerely,
Natalie Henderson Lothian
14. Mai 2024
Bad manners
Called to say I wasn’t ready to switch just yet and the person on the other end of the call cut me off mid sentence whilst trying to explain … Bad manners and just plain rude.
15. Mai 2024
So simple…
It was so simple and relaxed as you waited for them to call, they explained everything after providing the best speed and plan for you. Then you receive your router within a couple of days.
11. Mai 2024
Very helpfull
14. Mai 2024
Very good experience very friendly…
Very good experience very friendly staff helped a lot
14. Mai 2024
The agent was patient informative and…
The agent was patient informative and very thorough
14. Mai 2024
Excellent service a very polite and…
Excellent service a very polite and helpful young man.
14. Mai 2024
Great help with knowing how to engage…
Great help with knowing how to engage my new services
14. Mai 2024
Sorted out really quick and Simple.
14. Mai 2024
Rubbish company
I didn't get any offers or deals shown me. Just asked for all my contact details, I imagine now I'll be bombarded with junk mail. No point whatsoever using this company. Waste of time. I'll stick with uSwitch.
14. Mai 2024
Googled and found Switch Experts and really pleased
I Googled and found Switch Experts and looked at their site and made an enquiry. I was contacted by phone with minuets by a very helpful and very knowledgeable person. I was talked through the very best deals that would suit my requirements. I decided to go with Virgin Medea and everything was organised right there and then - it was just so easy!
13. Mai 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.