Great visit in store, they didnt have my size out but was able to get one for me, always prefer to shop instore than online. Will be visiting again :)
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... Mehr ansehen
Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... Mehr ansehen
Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... Mehr ansehen
Unternehmensdetails
- Bekleidungsgeschäft
- Herrenmodengeschäft
- Oberbekleidungsgeschäft
- Geschäft für Streetwear
- Damenmodengeschäft
Über Superdry - Bournemouth
Vom Unternehmen geschrieben
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktinformationen
Part Ground Floor, BH1 2AD, Bournemouth, Vereinigtes Königreich
- 01202 310032
4.5
Hervorragend
171 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lovely employees and good service
I came into the store in Bournemouth to see if you had a hoodie that I wanted to get for my dad’s birthday. When I couldn’t find it I asked the lady at the tills if you had any. She told me that unfortunately you didn’t have it in store but I could pay for it there and get it delivered so I did. The lady was really helpful and let me know the timeframe that the hoodie would arrive. It came within 4 days and it was neatly packaged and the exact size and pattern that I wanted.
7. September 2023
I ordered my t shirt in store.Assistant…
I ordered my t shirt in store.Assistant was very friendly and helpful item arrived on time. Great buying experience
9. September 2023
Excellent staff
Excellent staff. First class service on returns at the store. And lovely products.
27. August 2023
Great service in store
Went into store, no stock of my size so the assistant said she can order them for me which if I order in store I don’t pay delivery charge. Ordered and delivered 3 days later great service
27. August 2023
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Easy shopping
The shop assistant was very helpful and put the order in for me it arrived on the right day and I was very pleased with the top I ordered excellent quality.
19. August 2023
Antwort von Superdry - Bournemouth
Hi Shirley,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Staff at the Bournemouth branch who…
Staff at the Bournemouth branch who ordered and also processed my return were lovely :)
11. August 2023
Antwort von Superdry - Bournemouth
Hi Layla,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Service... OK
Delivery itself was pretty fast, but I found out about it a day or two later, when I went to the shop to ask about my order. Turnes out: they forgot to book my order in (when was delivered), so I didn't receive a notification on time.
20. Juli 2023
Ordered in store
Ordered in store, the fella that I asked was SUPER helpful and friendly, and saved me some money too 👍🏻
Great customer service ⭐️⭐️⭐️⭐️⭐️
The dress came really fast - no complaints!
Thank you ☺️
29. Juli 2023
Always shopping at Superdry served by very lovely people
Always served by very lovely people
4. Juli 2023
Received an online delivery from…
Received an online delivery from superdry to find it was unsuitable for me so I took it back to my local store for an exchange after looking what they had on the shop floor I could,nt see anything so went to the till and asked the girl if by any chance she had what I was looking for maybe in there stock room she very politely spoke to her colleague and asked her to check for me and low and behold they had my size just there I was so delighted I couldn't thank her enough and walked out the shop a very satisfied customer, kind regards Mrs J Beaton
18. Juni 2023
Antwort von Superdry - Bournemouth
Hi Janice, Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thank you for your kind comments regarding our Bournemouth store which we have shared with them. Thank you for shopping with us, we really appreciate it.
Antwort von Superdry - Bournemouth
Hi Paul,
Thank you for taking the time to give us your feedback.
We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well 😊
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Polite staff quick delivery
15. Mai 2023
Antwort von Superdry - Bournemouth
Hi Mark,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
The staff in your stores knew…
The staff in your stores knew everything we wanted to buy. Where it was and explained about online.
We really enjoyed shopping that day. We are both 71 and wanted linen shirts. Thanks
19. Mai 2023
Antwort von Superdry - Bournemouth
Hi Marianne,
We appreciate you taking the time to review your recent experience with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Useless
Useless, incompetent young sales staff. Again. Robotic, generic.
As I already highlighted. Yet another ROBOTIC, generic response. AI might be better than your replies.
Rubbish.
As usual, a generic response from Superdry AI who couldn’t give a ff.
11. Mai 2023
Antwort von Superdry - Bournemouth
Hi Mo,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback and shared this with the Bournemouth store so they are aware of your comments.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Care
Itvwas just easy and arrived when they…
Itvwas just easy and arrived when they said it was due
16. Mai 2023
Antwort von Superdry - Bournemouth
Hi Kelly,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very helpful assistant
Very helpful assistant, was able to order from store to be delivered to me at no charge. Good quality T-shirt.
11. Mai 2023
Antwort von Superdry - Bournemouth
Hi,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Nice staff and good service!
30. April 2023
Great staff helpful people
18. April 2023
Better quality
Really pleased with the quality of all clothing. Just what I need smart casual clothing for myself & my teen boy love them too especially his favourite is jersey baseball jacket
30. März 2023
So funktioniert Trustpilot
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