SunriseDirect Bewertungen 492

TrustScore 4.5 von 5

4.3

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I have just returned from a five day stay in Eastbourne. Smooth journey both ways and quick change at the interchange. The New Wilmington Hotel,was a new one. Absolutely lovely staff,food and pl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This was the first time using Sunrise, cannot fault their organisation. The driver was excellent in all respects. (Mike)The hotel and staff were also very friendly, despite being obviously short sta... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Unfortunately was not happy to be on a coach with no working toilet,it was out of order and there was horrible smell coming from it,we did have a very nice hotel,but they we're understaffed,so in turn... Mehr ansehen

Bewertet mit 4 von 5 Sternen

We were looked after well from the time we were picked up, knowledgeable drivers and change over done smoothly. Considering travelling with the team again soon.

Unternehmensdetails

  1. Reiseanbieter

Über SunriseDirect

Vom Unternehmen geschrieben

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

 Scenic coach touring

 Unbeatable value for money

 Free local departures for local people

 Friendly and experienced drivers

 Book direct and save money!

 Fully ABTA bonded

 Glorious Jersey by Air from Norwich Airport

View SunriseDirect Coach Holidays 2025

About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

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Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

View SunriseDirect Coach Holidays 2025

Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

View SunriseDirect Coach Holidays 2025

Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Vom Unternehmen geschrieben

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

492 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Another good holiday with Sunrisee

As usual our journey went without a hitch, from pick up point and the journey to interchange and then the onward journey to destination, all with complete efficiency.
We were pleased with hotel, we had a sea view, it was clean, staff very very nice and friendly, food was good.
We enjoyed the daily excursions .
The return journey also went without a hitch.
I have has numerous holidays with Sunrise and only every found fault with one hotel.

21. April 2025
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Antwort von SunriseDirect

Hello Sally,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent holiday with us and that you enjoyed the stay at your hotel. Thank you for choosing to travel with us, and we hope to see you again soon!

Bewertet mit 1 von 5 Sternen

Appalling

Appalling. The Grand hotel Scarborough is anything but grand. The food was slops. The rooms tired and dirty. Dogs running loose. This company let's itself down by using this hotel. Even our driver refused to speak to the young man with a bad attitude. I'm not sure if he was the manager but he was totally uncaring. As was the response to our complaints about this hotel. A member of staff from Sunrise should stay. It's the only way they would know how appallingly bad it is.

14. April 2025
Bewertung ohne vorherige Einladung
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Antwort von SunriseDirect

Dear Jane Bond,

Thank you for taking the trouble to leave us a review. We were very sorry to learn you did not enjoy your stay at the Grand Hotel Scarborough. We have worked with this hotel for several years and two members of our contracts team have stayed there previously. We will ensure your feedback is passed on.

Kind regards,
The SunriseDirect Team

Bewertet mit 5 von 5 Sternen

Weymouth & Berkeley Hotel

Local pickup points, friendly and knowledgeable driver, well planned changeovers and trips every day. Nice hotel and staff. Good value for money.

14. April 2025
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Antwort von SunriseDirect

Hello Miss Wymer,

Thank you for taking the time to review your recent holiday with us. We're so pleased to hear that you enjoyed the stay at your hotel in addition to your excursions. We hope to see again!

Bewertet mit 5 von 5 Sternen

Beautiful hotel in Bournemouth

Beautiful hotel in Bournemouth, good food and comfy room. Very knowledgeable driver, helpful and friendly.

14. April 2025
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Antwort von SunriseDirect

Hello Valerie,

Thank you for your review, we are delighted to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the stay at your hotel. We hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Weymouth

Having enjoyed myself I have to say the driver was amazing the hotel and food were plenty full the staff were very helpful.

14. April 2025
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Antwort von SunriseDirect

Hello Eileen,

Thank you for your review, we're delighted to hear that you had an excellent time away and enjoyed the stay at your hotel. We hope to see you again soon.

Bewertet mit 3 von 5 Sternen

SunriseDirect provided an okay…

SunriseDirect provided an okay experience on this trip. The excursions were enjoyable, and the driver was friendly and helpful. However, the hotel quality varied, with some disappointing food and basic room facilities. Most staff were kind, but bar service was lacking. While I've had better trips with SunriseDirect, this one missed the mark overall.

11. März 2025
Bewertung ohne vorherige Einladung
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Antwort von SunriseDirect

Dear Gino,

Thank you for taking the trouble to leave us a review. We were pleased to read that you enjoyed the excursions on your recent holiday and found the driver to be friendly and helpful, but sorry to learn of your disappointment with the hotel.

You haven't mentioned where you stayed. If you would like us to relay your feedback to our product team, please do let us know, and we will happily pass this on.

Kind regards,

The SunriseDirect Team

Bewertet mit 5 von 5 Sternen
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Antwort von SunriseDirect

Hello John,

Thank you for your review. We're delighted to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the entertainment at your hotel. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

You pick up in my home town always…

You pick up in my home town always lovely holidays and cheerful coach driver it's value for the money.

24. Februar 2025
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Antwort von SunriseDirect

Hello Mrs Osborne,

Thank you for your lovely review. We're delighted to hear that you had an excellent time away on your recent holiday with us. We hope to see you again soon!

Bewertet mit 4 von 5 Sternen

Food and entertainment both good

Food and entertainment good, coach driver helpful and polite

27. Januar 2025
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Antwort von SunriseDirect

Hello Mrs Thurgood,

Thank you for your review, we're delighted to hear that you enjoyed your recent holiday with us! We hope to see you again soon.

Bewertet mit 1 von 5 Sternen

Disappointed doest even cover it

We arevm 80years of age and ut eas the worst holiday we have ever had. We went to the Isle of Man. There was no itinerary worth speaking of. We had to find our own amusement of which there wasnt anywhere nice.They were dead places we stopped at no restaurants or cafes open apart from Douglas. One day when it was pouring with rain and nithing to see we found a station cafe which was filthy the dirty plates still on the table and no where to clear ours as all the tables were full of dirty plates. There was no where else to get a cup of coffee and it was raining and there wasnt anywhere else to go. It wasn't worth the money we paid we
could have gone abroad for the price we paid. I would advise anybody not to go. I'd never use Sunrise again.

3. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von SunriseDirect

Dear Margaret Squires,

Thank you for taking the trouble to leave us a review. We were very sorry to learn of your disappointment with the Isle of Man.

We note you travelled with us in summer 2024 and would always encourage you to let us have your feedback as soon as you are able. This allows us the opportunity to investigate and try to make any improvements for future tours.

The itinerary we put together was to showcase as much of the island as possible. As well as allowing time to relax in Douglas, we also included visits to Cregneash, Peel, Castletown, Port Erin, Laxey, Ramsey and St John's. We regret you did not enjoy this and we will of course pass your feedback to our Product Team.

Kind regards,
The SunriseDirect Team

Bewertet mit 4 von 5 Sternen

Recommend this trip


Very good driver, accommodation at Warners was excellent. Trip were ok bearing in mind that the weather was not the best.
Coach was good except the seats were very close together like on an airplane. It was hard to move about and therefore had a stiff back

17. Februar 2025
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Antwort von SunriseDirect

Hello Mr & Mrs Blackburn,

Thank you for your review, we're pleased to hear that you enjoyed your recent holiday at with us and had an excellent stay at your hotel. We will pass your feedback onto our operations team regarding your comments about the coach. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Great inexpensive holiday

Great inexpensive holiday! Excellent coach driver.

24. Februar 2025
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Antwort von SunriseDirect

Hello Mrs Brownlow,

Thank you for your review, we're pleased to hear that you enjoyed your recent holiday with us and the company of your coach driver. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Holidays

All ways a nice holiday

3. März 2025
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Antwort von SunriseDirect

Hello Mrs Dickinson,

Thank you for your review, we're delighted to hear that you enjoyed your recent holiday with us. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Friendly knowledgeable drivers,good…

Friendly knowledgeable drivers,good hotels and food that was great.I think I have been on about fifty trips with this great company

4. März 2025
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Antwort von SunriseDirect

Hello Lynette,

Thank you for your review, we're delighted to hear that you have enjoyed many previous holidays with SunriseDirect and we're pleased to hear that your most recent holiday with us was just as good! We hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Went to Torquay with Sunrise holidays…

Went to Torquay with Sunrise holidays on 10th March 2025.
I cannot say enough good things about it . Yes the rooms are basic but very clean. The food is second to none. I just cannot praise it enough, big portions , a good selection,always hot ,plus the staff are wonderful. so helpful and so polite .Entertainment was good and what was lovely, everyone got on well together . I would go again to The Ashley Court Hotel, only a 2 star but you cant go wrong. I can recommend it. Cant wait to go again .

10. März 2025
Bewertung ohne vorherige Einladung
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Antwort von SunriseDirect

Hello Rose,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your recent holiday with us and that you had a pleasant stay at your hotel and were well looked after by the staff. We look forward to seeing you again for your next holiday with us.

Bewertet mit 4 von 5 Sternen

My recent holiday in Southport

Sunrise booking staff were helpful and friendly.Our driver was Andy.He drove very well, particularly as he had to contend with Storm Eowyn on return journey. He was also friendly and helpful.We had sufficient time for each of day trips,which were Liverpool,Bury Market and Blackpool and Lytham St Anne's.I particularly enjoyed visiting Bury Market,which was full of bargains.Our hotel, the Prince of Wales,was very grand.It has recently been renovated.I looked into the beautiful ballroom.There are long wide carpeted corridors in the hotel and pictures on the walls.My room was clean, warm and comfortable. There was a good variety of hot and cold food at the buffet.The hotel appeared to be short staffed, but those whom I met worked hard and were pleasant.My room was not serviced while I was there but I was able to collect clean towels and more tea and coffee from Reception.I would recommend this holiday. Joan Gray

20. Januar 2025
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Antwort von SunriseDirect

Hello,

Thank you so much for taking the time to leave us such a detailed review of your recent holiday with us, we're absolutely delighted to hear that you had an excellent time away and enjoyed each of your excursions. We're also pleased to hear that you had a wonderful stay at your hotel and that you were well looked after by the hard working staff. We hope to see you again soon!

Bewertet mit 4 von 5 Sternen

The hotel and my room were both good

The hotel and my room were both good. The staff were lovely and helpful and our coach driver Andy did a grand job.
My only problem was that the evening meal
didn't suit me.

20. Januar 2025
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Antwort von SunriseDirect

Hello Miss Lockhart,

Thank you so much for taking the time to review your recent holiday with us, we're delighted to hear that you had a wonderful holiday and that you enjoyed the stay at your hotel. We're sorry to hear that the evening meal didn't suit you, we will pass your feedback onto the hotel. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

WAS A GREAT HOLIDAY IN DORSET

WAS A GREAT HOLIDAY , FOOD AND SERVICE AT HOTEL BURLINGTON WAS FAULTLESS ,THE DRIVER WAS GREAT, IS A LONG TIME ON THE COACH OUT AND BACK BUT STILL GOOD WE ALL ENJOYED IT MADE MANY FRIENDS FOR GOOD.

20. Januar 2025
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Antwort von SunriseDirect

Hello John,

Thank you for taking the time to leave us a review, we're delighted to hear that you enjoyed your recent holiday with us and that you had an excellent stay at The Burlington Hotel. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Package came in 3 days

Package came in 3 days, no problems. was a bit suspicious at first but im happy :)

21. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von SunriseDirect

Hello Locky,

Thank you for your review!

Bewertet mit 3 von 5 Sternen

Not ideal pick up and drop off area.

We were very upset with the coach pick up point, we were dropped off at by the taxi in Chessington Road Cambridge, there was no facilities there, ie; No toilets,no where to get get refreshments and no shelter, if it had been raining we and our luggage would have got soaked. We waited half an hour for the coach to arrive. Why we got dropped off there, I've no idea because it's usually at Cambridge service's.

2. Dezember 2024
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Antwort von SunriseDirect

Dear Mr Kelly,

Thank you for taking the time to leave us a review. We are very sorry to read of your upset with the departure point, and also to learn you had to wait half an hour for the coach to arrive.

Our main departure point in Cambridge is at the Coach Bays in Chesterton Road, as advertised in our brochure, however, our interchange point is Cambridge Services. You are always very welcome to join the coach there; we just need to be advised at time of booking.

Unfortunately traffic hold ups can affect timings and sometimes cause delays, and we are very sorry the coach was late collecting you. Our Operations team are continually working to improve our transport network and your feedback is very much appreciated.

Kind regards,

The SunriseDirect Team

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