We were searching for a comfortable sofa and chair not too large but with a good leather finish and after viewing many chairs we found that Stressless suited us the best. We found the furniture styl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Well designed furniture, superbly made. The website is well designed and catalogues are helpful. The app’s virtual presentation of furniture in the room actually worked for me. A first as all other si... Mehr ansehen
Staff at both Plymouth and Exeter stores extremely friendly and helpful. Kept well informed. The Stressless Adam chairs we purchased are really comfortable and easy to use.
Helpful staff at shop. Easy to keep in touch & clear information. As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home. Delivery staff he... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
Kontaktinformationen
Vereinigtes Königreich
- 02074620440
- consumersupport.uk@stressless.com
- www.stressless.com/en-gb
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
So far so good
Delivered when expected. I’ve only just received them but so far very pleased with comfort and quality.

Antwort von Stressless® UK
Beautiful and comfortable dining…
Beautiful and comfortable dining chairs. Excellent service from ordering, via Back In Action, follow up call to check my order details, through to delivery, with a call to inform date and time slot, plus very helpful delivery driver on the day.

Antwort von Stressless® UK
Order delivered promptly and delivery…
Order delivered promptly and delivery requests followed

Antwort von Stressless® UK

Antwort von Stressless® UK
Bitterly Disappointed
Bitterly Disappointed: 25 Years of Loyalty Broken in Less Than Two Months As fiercely loyal, long-term Stressless customers, we never expected to be writing a review like this. For over 25 years, our home featured a Stressless 3-seater, 2.5-seater, and recliner set. We loved them. They were flawless. When the cushions finally collapsed after more than two decades of heavy use, we looked into replacing the foam. Finding the refurbishment costs prohibitive, we confidently decided to invest heavily in brand-new Stressless furniture, choosing the Fiona Wood collection (3-seater, 2.5-seater, and chair).Our ordering process was a test of patience; we waited months for delivery, with the set finally arriving in May 2026. Shockingly, in less than two months of light use, a seat on our brand-new 3-seater has completely collapsed. The internal structural support—whether the springs or the frame itself—has totally failed. To go from a set that flawlessly lasted 25 years to a premium replacement that failed in weeks is incredibly disheartening. The drop in quality control is staggering for a luxury brand. We have officially initiated the repair and replacement process with our local retailer in the Southampton area. However, after reading numerous widespread complaints across multiple review platforms regarding modern Ekornes/Stressless after-sales service, we are incredibly anxious. We are currently awaiting their initial assessment, but given the online feedback, we aren't holding our breath. We will update this review as the vendor's process unfolds. For now, potential buyers should beware: the legendary durability we enjoyed for decades seems to be a thing of the past. Let's see if their customer service can salvage their reputation.

Antwort von Stressless® UK
Fantastic product.
Fantastic product.
Extremely well made and exceptional comfort. Only down side was that I was offered 50% off leather conditioner but no way to purchase it on the stressless site.

Antwort von Stressless® UK
Its our second purchase
Its our second purchase having enjoyed the identical model for over seven years and passed that chair on to another family member still in great condition

Antwort von Stressless® UK
New Office chairs
Helpful staff at shop. Easy to keep in touch & clear information.
As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home.
Delivery staff helpful, friendly & efficient. Delighted with our new chairs - comfortable & aesthetically pleasing. Only wish we had bought them years ago!

Antwort von Stressless® UK

Antwort von Stressless® UK
Really pleased with our purchase of a…
Really pleased with our purchase of a relaxing chair and stool.

Antwort von Stressless® UK
Very very comfortable
Very very comfortable. Great support for me as I do suffer from back problems.

Antwort von Stressless® UK
I love my stressless chair so comfy ive…
I love my stressless chair so comfy ive got the navy leather one

Antwort von Stressless® UK
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