Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've had to guess a date when the transaction occurred as I've had a lot on and suffer memory problems but the date isnt important- "It was recent" I spoke with the company on more than one occasion... Mehr ansehen
Unternehmen hat geantwortet
I absolutely loved the fact that we get the sizes and measurements along side a full description which is very helpful when shopping online . I also loved the fact that the app is easy to navigate and... Mehr ansehen
Unternehmen hat geantwortet
Bought a sample box. Delivery was very quick as always, however I was disappointed with the quality of the box as it fell apart. Because of that I didn’t go on to order more. It’s also quite an expens... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Starlight Packaging
Vom Unternehmen geschrieben
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Kontaktinformationen
Stoke on Trent, Vereinigtes Königreich
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4.6
Hervorragend
2620 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Made an order paid for express shipping
Made an order paid for express shipping
Waited around 2 weeks and emailed them to ask where my items were, they apologise and looked into it and then I heard nothing. When it was approaching a whole amount of still not receiving my order, or any shipping update,
requested a refund and to be fair, they refunded my money straight away, but the whole experience was more annoying.
Wouldn’t use them again!
29. Januar 2026
Antwort von Starlight Packaging
Hello,
We’re really sorry to hear about your experience. You were absolutely right to expect faster delivery, especially after paying for express shipping, and we understand how frustrating the lack of updates must have been.
While we’re glad we were able to process your refund promptly, that doesn’t make up for the inconvenience and poor communication you experienced — and for that, we sincerely apologise.
We’re currently reviewing what went wrong with your order and our follow-up process to ensure this doesn’t happen again.
Thank you for your feedback.
Antwort von Starlight Packaging
Hello Caroline,
Thank you very much for the 5 stars! :)
Not quite fitting for 500g pots.
2. Februar 2026
Antwort von Starlight Packaging
Hello,
Thank you for your feedback. We’re sorry to hear the lids didn’t fit your existing pots as expected. Our lids are designed to fit specific models/sizes, and compatibility can vary between brands.
We’d be happy to help you find the correct size if you would like to send us a sample of the pots you have.
Good service
Safely delivered on time as promised, what’s not to like. Will continue to use
26. Januar 2026
Antwort von Starlight Packaging
Hello Sheila,
Thank you very much for the 5 stars! :)
This was my first time ordering and I…
This was my first time ordering and I was super impressed with the range they had. Definitely be using them for packaging again as I go through a lot for my business
1. Februar 2026
Antwort von Starlight Packaging
Hello,
Thanks for taking the time to leave a review. We’re delighted to hear you were happy with the range and we look forward to working with you again.
Fabulous product and fabulous service
Fabulous product and fabulous service! Many thanks!
28. Januar 2026
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars :)
Antwort von Starlight Packaging
Hello Jayne,
We are very happy to hear that your order arrived promptly, thank you very much for the 5 stars!
Product was exactly what I said it was
Product was exactly what I said it was, great value. It was delivered promptly and was packaged very well
25. Januar 2026
Antwort von Starlight Packaging
Hello Rob,
Thank you very much for the 5 stars!
Bought a sample box
Bought a sample box. Delivery was very quick as always, however I was disappointed with the quality of the box as it fell apart. Because of that I didn’t go on to order more. It’s also quite an expensive box once delivery is added. But cannot fault the company
29. Dezember 2025
Antwort von Starlight Packaging
Hello,
Thank you for your honest feedback. We’re really sorry about the issue with the box and appreciate you highlighting it. We’re glad delivery was quick and we’ll take your comments on board.
EXCEPTIONAL SERVICE RECEIVED FROM MOLLY!
I place my initial order with Starlight Packaging after contacting the company for further details regarding products I was interested in purchasing.
I spoke Molly who was absolutely amazing , she was able to promptly expand on further details regarding the products I was interested in purchasing. I was reassured and impressed by her prompt knowledge and helpful nature.
I was further impressed by the service as my order was immediately processed and delivered the next day!! This level of service is what I would consider as utter professionalism, and this is something that does not happen very often.
I have since contacted Molly today (19th January 2026) to enquire as to whether the Meat Wrapping Sheets I purchased were BPA Free. Molly did check with her Manager whilst I was on the phone, but was unable to confirm the specifications, however, Molly further stated she would contact the manufacturer and call me. Once again, Molly did not fail to deliver, and I received a call within a few minutes to confirm the products were actually BPA Free!!
Thank you Molly xx
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello,
Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. I’ll be sure to pass your kind words along to Molly—she will really appreciate it. Thanks for choosing us!
Wonderful quality and great costumer…
Wonderful quality and great costumer service, highly recommend!
1. Januar 2026
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Always a great swrvice
6. Januar 2026
Antwort von Starlight Packaging
Hello Sarah,
Thank you very much for the 5 stars! :)
Quick efficient service.
5. Januar 2026
Antwort von Starlight Packaging
Hello Brian,
We are happy to hear you were impressed with our service and thank you very much for the 5 stars!
In this company is cery good…
In this company is cery good communication, quick reply for questions. They provide information which you asked.
5. Januar 2026
Antwort von Starlight Packaging
Hello,
We are very happy to hear you were impressed with our service and thank you so much for the 5 stars!
Was kept in touch with progress of…
Was kept in touch with progress of packaging and was very well wrapped
28. Dezember 2025
Antwort von Starlight Packaging
Hello Mick,
Thank you for the 5 stars :)
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Good Quality & EXCELLENT CUSTOMER SERVICE!
I've had to guess a date when the transaction occurred as I've had a lot on and suffer memory problems but the date isnt important- "It was recent"
I spoke with the company on more than one occasion and this is at least my 3rd purchase with them - as everything has been 100% cost effective. Quality is excellent and the whole experience of purchase straight forward. I recommend you speak with the company for the first purchase just to see why you should trust them- LOL - is the name of their ambassador.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello Gary,
Thank you very much for the 5 stars! We really appreciate this :)
Packaged very well
28. Dezember 2025
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Antwort von Starlight Packaging
Hello Nat,
Thank you very much for the 5 stars!
The glasses were nowhere near the size…
The glasses were nowhere near the size on the screen. Have returned them and requested a refund.
26. Dezember 2025
Antwort von Starlight Packaging
Hello Sheila,
We are sad to see the low stars. We have double checked the listing for this item and the measurements stated on the product name and description are correct and do match up for the glass you ordered.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.