StairFurb Bewertungen 

2'780
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

All the components were great quality and easy to use. From start to finish everything went together well considering I had 5 newel posts on my staircase. One little down side was the dowels that... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would highly recommend Stairfurb to anyone even if they only have basic DIY skills. Stairfurb are professional and know their stuff. Easy process from start to finish and quick delivery. All measure... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Liked the ease of everything being cut to size but the handrail arrived badly bowed meaning the spindles did not fit in well and there was a lot of screws missing, base rail only recieved 3 instead of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent company to deal with. Whole process was easy from beginning to end. My staircase was complicated but am very happy with the result. Product is first class and the materials are excellent q... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Treppenbau
  2. auch in
  3. Heimwerkermarkt

Vom Unternehmen geschrieben

We help you transform your current staircase into a real feature of your home, quickly, easily and cost effectively! With a range of styles from Oak & Glass, Stainless Steel, Painted Finishes or our modern Metal Spindles you'll find a perfect match for your home. You can choose to minimise costs with an easy DIY installation or use our network of recommended fitters to complete your staircase transformation. We're here to help at every step. From rapid Photo Estimates an Online Configurator and Live Video Calls with our experts it's never been easier to get help and prices for your StairFurb balustrade. Our team are all very experienced in our product range. It's designed and manufactured by us to be DIY friendly, but if you need any help just give us a call! Transform your home with StairFurb's bespoke, UK crafted balustrade kits. Delivered to your home in just 3 weeks.

StairFurb

Vom Unternehmen geschrieben

UK's #1 Balustrade Supplier
We are the UK's best-rated glass balustrade supplier. Supplying bespoke made, DIY install kits across the UK.

3 Year Parts Gaurantee

We're so confident in the quality of our parts, we guarantee them for three years!

All StairFurb components are gautanteed for three years.

Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

2780 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(2'780)

149 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

A fantastic 5* company to deal with.

A fantastic company to deal with from the very start to the end.
The help provided on the video call ensured that all the measurements were spot on.
I needed one banister rail urgently due to an aged relative coming to stay with me they fully supported my request and delivered in 3 days.
The remaining items (stainless steel rails and glass fittings) were delivered on a date agreed by them and myself.
Fitting was dead easy using their instructional video even with my dodgy hip and knees. And the finished product fitted first time and looks great.
The quality of the product is excellent the delivery service was spot of.
We are so pleased with the new banister rails we are looking at their outside range to go round our decking.

30. Juli 2026
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Antwort von StairFurb

Thanks for your positive feedback, it's much appreciated. We were pleased to help you and look forward to helping you with the external balustrade.

Bewertet mit 5 von 5 Sternen

Highly recommended

Highly recommended, the glass is of high quality. Stairfurb were very good at communicating via email and whatsapp. I am very pleased how my stairs have turned out.

8. August 2026
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Antwort von StairFurb

Thanks!

Bewertet mit 5 von 5 Sternen

We are loving our new glass banister

We are loving our new glass banister. It makes our space so much lighter. We had F&H installations supporting us with the whole process. Matt and Jack were great and left everything clean. The customer support from Stairfurb has been amazing and the communication great too. Would recommend both companies :)

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von StairFurb

Thanks for your 5* review, Maxine. Great to hear your StairFurb transformation has brightened up your hallway and stairs.

Bewertet mit 5 von 5 Sternen

Easy to order

Just what you want when order ok line - easy to do and delivered promptly.

5. August 2026
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Antwort von StairFurb

Thanks!

Bewertet mit 5 von 5 Sternen

The assistance in the measuring the…

The assistance in the measuring the quick response to questions asked and the the delivery during which each item was explained

30. Juli 2026
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Antwort von StairFurb

Thanks for your positive review, Sandra. All the best, StairFurb

Bewertet mit 5 von 5 Sternen

Very good experience from start to…

Very good experience from start to finish. A video call to help with the measurements, only a 2 week wait for my order to arrive, a good quality product and easy to install.

1. August 2026
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Antwort von StairFurb

Thanks for your 5* rating, John. We're pleased to hear the video call was of help, and our production and delivery teams were able to get your order to you quickly.

Bewertet mit 5 von 5 Sternen

Professional and helpful

Great service from start to finish, the staff were very helpful when on the video call to help us measure. Regular communication during the process, delivery of the staircase was quicker than expected and very efficient. We’re very happy with the end result, just like I envisioned.

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von StairFurb

Thanks for your positive feedback and 5* rating, Zoe. All the best, StairFurb

Bewertet mit 3 von 5 Sternen

Incorrect sizes newells and glass piece.

My staircase was measured by recommended fitters.

When the new newells arrived they looked wrong. The fitters checked their original measurement which were given to StairFurb and found that the supplied newells were too big so could not be fitted. New newells of the correct size were sent and fitting went ahead.

All was going well until one piece of glass was found to be the wrong size. Once again the original measurements were checked and the glass was found to be the wrong size. A replacement piece of glass was then delivered - it was the same size as the original wrong sized glass. A further piece of glass was sent which was the wrong size. I made a video to show what the correct piece should be cut. A fourth new piece of glass delivered which was the correct dimensions which I fitted easily myself

8. März 2026
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Antwort von StairFurb

Thank you for taking the time to leave a review, Ralf. We’re pleased to hear that the installation has now been completed and that the final piece of glass was supplied at the correct size.

We’re sorry for the frustration you experienced along the way. We completely appreciate how inconvenient it is to have to wait for replacement parts, especially when you’re already midway through installing a bespoke system.

As our products are made to measure, the newel posts and glass are manufactured using the dimensions provided to us when the order is placed. If something doesn’t appear to be right during installation, we’ll always work with the customer and, where involved, our affiliated fitter to understand what has happened and get any replacement parts arranged as quickly as we can.

In this case, we continued working through the issues raised until the correct piece of glass was supplied and the installation could be completed.

Thank you again for your patience while we got everything resolved. We hope you’re pleased with the finished balustrade and can now enjoy the end result.

Bewertet mit 5 von 5 Sternen

Exceptional Service and Premium Quality from StairFurb highly recommend StairFurb

We highly recommend StairFurb for anyone considering a staircase upgrade. From the initial measurement stage to the final installation, their customer service and product quality were outstanding.
Several key factors made this project a success:
Responsive Support: The customer service team provided rapid replies, which made planning and coordinating the project entirely stress-free.
Meticulous Delivery: The delivery driver demonstrated great attention to detail, even placing protective stickers on the glass panels to prevent scratches during transit.
Clear Documentation: The fitting guides were incredibly easy to follow, making the DIY installation process smooth and straightforward.
Flawless Condition: The entire order arrived complete, undamaged, and exactly to specification.
Excellent value for money and all work completed in a few days.
The final result—an oak and glass balustrade and handrail looks absolutely stunning. It has completely transformed the space, giving our staircase a modern, bright, and premium feel. Thank you, StairFurb, for a seamless experience and a beautiful product.

13. Juli 2026
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Antwort von StairFurb

Thanks for your lovely feedback, Paul. It's great to hear you had the StairFurb experience we aim to provide for all of our customers. Congratulations on your stunning DIY staircase transformation!

Bewertet mit 5 von 5 Sternen

Very impressed

We are extremely impressed with Stairfurb. We ordered a complete oak bannister system, including new newel posts, with black satin spindles, and the whole process was excellent from start to finish.

We began with a video consultation where they talked us through exactly how to measure our staircase and what we would need to order. This made the process really straightforward and gave us confidence that we were getting the right components. Communication was fantastic throughout, with regular updates via WhatsApp, which was really convenient.

The bannister itself was straightforward to install and we had it completed in less than a day. The online step-by-step video instructions were clear and easy to follow.

We are absolutely delighted with the finished result and would highly recommend Stairfurb to anyone looking to update their staircase. Great product, great service, and a really smooth experience.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von StairFurb

Thanks for your lovely review and recommendation, Sarah! Congrats on your DIY stair transformation.

Bewertet mit 5 von 5 Sternen

Excellent quality and fantastic service

We recently purchased the embedded glass and oak balustrade kit from StairFurb, and we couldn't be happier with the result.

The quality of the product is outstanding. The oak is beautifully finished, and the glass panels give the staircase a modern, high-end look. Everything felt well made and fitted together perfectly.

The customer service was excellent too. Everyone we dealt with was friendly, knowledgeable, and happy to answer our questions, making the whole process straightforward from start to finish.

Delivery was quick, and the kit arrived well packaged with everything we needed. Installation was much easier than we expected thanks to the clear instructions and the quality of the components. The whole kit only took around an hour to install.

The finished staircase has completely transformed our hallway. The glass allows so much more natural light to flow through the space, making it feel brighter, more open, and much more contemporary.

We're absolutely delighted with the end result and wouldn't hesitate to recommend StairFurb to anyone looking to update their staircase. Fantastic product and service all round!

6. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von StairFurb

Many thanks, Gemma. We're glad to have been able to help with your hallway transformation. We really appreciate you taking the time to write such a lovely review and provide such positive feedback. All the best, StairFurb

Bewertet mit 5 von 5 Sternen

Very straightforward to order

Very straightforward to order. Clear how to DIY install. Delivered when I was available to receive. Good quality product.

27. Juni 2026
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Antwort von StairFurb

Thanks for your 5* review!

Bewertet mit 5 von 5 Sternen

We love our new stairs

We love our new stairs! I must admit I was a bit dubious about having to measure the parts for the stairs myself but the process could not have been easier and following the instructions on the video call made it so easy. The parts slotted perfectly into place and we now have stairs that look modern and are great quality. Highly recommend!

14. Juni 2026
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Antwort von StairFurb

Thanks very much for your lovely review!

Bewertet mit 5 von 5 Sternen

Great quality easy to fit

From first contact to last our experience with stairfurb has been excellent. The face time measurement confirmation is a great idea and I would recommend all to take advantage. The quality of the delivered items was very good and the fitting instructions easy to follow. The actual fitting of the banister was easier than we thought and we are so pleased with the finnished result

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von StairFurb

Thanks for your positive review and feedback, Thomas. Much appreciated!

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