spotawheel.gr Bewertungen 

Ίσως η πιο τίμια εταιρεία, καθώς δείχνει με το "καλημέρα" τις (αρνητικές) προθέσεις της προς στον υποψήφιο πελάτη.
Για την ιστορία λοιπόν παραθέτω την επιστολή που τους έστειλα αμέσως μετά την τραγική εμπειρία από την επίσκεψη μου (στην οποία φυσικά και δεν έλαβα ποτέ απάντηση)

Κύριοι,

Η επίσκεψη μου στην έκθεση σας ήταν μια απογοήτευση.

Από την αρχή δεν ασχολήθηκε κανένας με το ότι ήμασταν εκεί, μας ζήτησαν μόνο να μετακινήσουμε το αυτοκίνητό μας, καθώς ήταν το μοναδικό θέμα προς επίλυση, μας είπαν να καθήσουμε κάτω από μια μαύρη τέντα στους 40 βαθμούς, ενώ οι ίδιοι οι πωλητές σας και η κυρία στην υποδοχή βρίσκονταν στον κλιματζομενο χώρο τους. Το ραντεβού μας ήταν για τις 12:00, φτάσαμε 12:10 και μας κάλεσαν στις 12:45 αφού και είχαμε πλέον αγανακτισμένοι αποχωρήσει από τις εγκαταστάσεις σας στις 12:40.

Σαν "κερασάκι στην τούρτα", ήταν το τηλεφώνημα που δέχθηκα στις 12:45, από την κυρία που με ρώτησε που είμαστε για να μας δεί ο πωλητής και όταν είπα πως αποχωρήσαμε, κυριολεκτικά μου έκλεισε το τηλέφωνο "στα μούτρα" (ως έταιρο δείγμα επαγγελματισμού )

Στην συνέχεια μίλησα με τον κο.Λ*****, ο οποίος μου είπε πως θα το κοιτάξει προσωπικά το θέμα και θα με ενημερώσει στα επόμενα 10 λεπτά, αλλά μετά που σχεδόν τρεισήμισι ώρες δεν έχω καμία περαιτέρω πληροφόρηση.

Χαρακτηρίζω την όλη μου εμπειρία, λίαν επιεικώς τραγική καθώς η έλλειψη επαγγελματισμού και σεβασμού προς τον πελάτη, είναι περισσότερο από αντιληπτή από την πρώτη κιόλας στιγμή.

Λυπάμαι

They used to be decent a few years back but they have mutated to a corporation that is definitely not about the customers' needs. They will lie to you, ghost you and cause unnecessary delays. I hesitatingly tried their competitor Instacar and they even brought the car at my door for a fee, without even warranty.

Avoid.

In 2021, we bought a 2012 Renault Megane with the 1.2 TCe 115hp engine from this particular company, and it was burning oil from the very first day. About 2–2.5 liters every 10,000 km — something that was never mentioned anywhere, so it had to be discovered through personal use. We chose to buy from this company because of the convenient payment method they offered.

We were never informed about the oil consumption issue. Maybe we should have suspected something considering the car had only 59,000 km and was being sold for €9,000. Since we’re from Thessaloniki, they gave us a one-year warranty, and when I asked if I could send someone to inspect the car before purchasing, they said I could, but I would lose 6 months of the warranty.

The car’s service history showed only two services every 30,000 km — something I later found out through personal research is catastrophic for this specific engine. How is it possible that a company that claims to be knowledgeable in vehicle inspection, on-site or not, wouldn’t know this? Or maybe it wasn’t just ignorance — maybe it was intentional?

At the time, buying a car was an urgent necessity and there was no time for further research, so we proceeded with this company due to their fast service and the ease of payment. That’s the only reason I’m giving 2 stars. However, since the company tries to present itself as an expert and trustworthy in the car industry, they should have warned potential buyers about the known issues with this engine.

So either this was complete negligence and they just wanted to get rid of the car by offering it at a low price, or they’re not as knowledgeable as they claim to be. Even though I strictly followed oil and filter changes every 8–10,000 km at a specialized garage and regularly checked coolant and topped up oil myself, just the other day the engine developed a compression issue in two cylinders and now it needs to be either repaired, rebuilt, or replaced. We’re waiting to open the engine to get a diagnosis.

The entire experience — the constant need to top up oil, the frequent checks, the careful driving with proper engine warm-up before every single use, even just for driving a few meters, and waiting for the engine to cool after trips before shutting it off — ended up being a huge waste of personal time. It caused me extreme stress and even sleepless nights. If I can take legal action for the mental distress this caused me, I will. I’m mostly writing this to warn future potential buyers. Check and double-check — don’t fall into the trap of warranties; they just want your money.

In short, buying this car from this company or from any random used car dealer in Greece would’ve made no difference at all.

Προσπαθω να παρω ενα αυτοκινητο αποβτην αρχη της προηγουμενης εβδομαδας, Μιλησα με την κα.Αβράμη η οποια ποτέ δε με καλεσε πισω να με ενημερωσει, ξαναπηρα καιωπαλι δε με καλεσε πισω, καλεσα ξανά και ξανά μου ζητηε συγγνωμη αλλα μετά παλι τα ιδια!!!! Χρειαζομαι αμεσα ενα αυτοκινητο και η ετιαρεια με κοροιδευει!!! Εννοειται δε με εδει καλεσει ακομα, ΓΙΑΤΙ;;;;

Company was dishonest about the condition of the car. Car came with hidden serious faults, serious issues with the safety electronics , and , most imporantly couldn't drive above 100 km/h without terrible noise coming from underneath the car. This was resolved after around 30 phone calls , and extreme delays in everything that should be a 1 day process. A few months later car I had to change the multiclutch (I paid it myself - the company denied their involvement). So I would rather buy a wrecked car than something from this company again. At least I would know what I am getting.

I’m sharing my experience with this company to raise awareness and help others avoid the situation I’ve found myself in.

A few weeks ago, I paid €15,000 upfront for a car that I was promised would be delivered within a specific timeframe. I entered into this agreement trusting the company’s professionalism and expecting transparency, proper communication, and timely delivery.

Unfortunately, what I received was far from that.

After the payment was made, communication became inconsistent. I repeatedly asked for updates and clarity, but all I received were vague responses, changing excuses, and no actual progress or confirmation regarding the car’s delivery.

What’s even more unacceptable is that I sent a formal and respectful message directly to the CEO and the highest-ranking individuals in the company, clearly expressing my concern and requesting answers. That message was ignored completely.

It has now been over four weeks, and I have not received the car, any proof of progress, or any genuine accountability. Despite following every step they asked and paying in full, I’ve been left with no resolution.

I’m speaking out not out of anger, but because this level of treatment is completely unacceptable — especially when large sums of money are involved. No customer should have to deal with silence, delays, or dishonesty after placing their trust in a company.

If you’re considering purchasing a vehicle from them, I urge you to demand clear timelines, proof of availability, and secure terms before making any payment. I hope my experience helps protect others from going through the same.

Πως βάζω 0;
Τέλος πάντων πάμε ότι χειρότερο υπάρχει σε εταιρία σε όλο το πλανήτη ΓΗ τουλάχιστον για τους άλλους δεν ξέρω το μόνο καλό είναι ότι κανεις lease το αμάξι χωρίς εκαθ.
Πληρώνω ένα αμάξι 637€ το μήνα και το έχω πάει ρεαλιστικά 7-10 φορές συνεργείο κάνουν ότι μπορούν επιφανειακά για να στο ετοιμάσουν εντός 2 ημερών γιατί από 3 κ πάνω γίνεται πίστωση όποτε με λίγα λόγια μου το έδιναν πίσω χαλασμένο, ακούω διαφήμιση «τα πιο αξιόπιστα αυτοκίνητα της αγοράς και πεθαίνω στα γέλια»
Τέλος πάντων με τα πολλά τράκαρα το αμάξι και μου το έχουν στο συνεργείο 3 μήνες και το πληρώνω κανονικά 637€ το μήνα και εδώ και 2 μήνες μου λένε «περιμένουμε ένα ανταλλακτικό από Γερμανία»

Εάν το βλέπεις αυτό σε παρακαλω μην πάρεις η νοικιάσεις αμάξι από Spotaweel.

Απαράδεκτοι. Μετά από ένα μήνα δεν επιστρέφουν την εγγύηση και δεν σηκώνει κανείς τηλέφωνα στο aftersales. Η χειροτερη εταιρια

Είναι η 2η φορά που επιλέγω την συγκεκριμένη εταιρεία για αγορά αυτοκινήτου, την πρώτη (πριν 2 χρόνια) όλα ήταν υπέροχα, αυτή την φορά επιλέγω το αμάξι που θέλω στέλνω αμέσως προκαταβολή αναφέρω ότι βρίσκομαι σε νησί (όπως είχε γίνει κ με την πρώτη μ αγορά) κ δεν με ενημέρωσε ποτέ κανένας ότι το αμάξι θα κάνει πάνω από μήνα να έρθει, κάθε εβδομάδα που έπαιρνα τηλέφωνο το αμάξι ήταν στον έλεγχο, φτάσαμε την 4η εβδομάδα κ αφού είπα ότι το ακυρώνω κ με έντονη φωνή πλέον έρχονται όλα μέσω mail (ξαφνικά το αμάξι ήταν έτοιμο) κ οταν ρώτησα με ποιο καράβι θα έρθει μου απάντησαν δεν στέλνουμε στο συγκεκριμένο νησί με το καράβι αλλά δική μας μεταφορική κ θα κάνει 10 με 15 μέρες, ρωτάω λοιπόν πως γίνεται να μην στέλνετε αλλά το πρώτο αμάξι το είχατε στείλει μια χαρά? Με αποτέλεσμα να στείλω δικό μου άτομο στην Παλλήνη να το πάρει κ να το φορτώσει στο καράβι με δικά μου έξοδα αποστολής, να δώσω συμβουλή? Πρέπει να ενημερώνεται ο πελάτης με ακριβή ημερομηνία παράδοσης γιατί 4 εβδομάδες είναι αρκετο διάστημα καθώς κ για το κομμάτι της μεταφοράς. Αν ήξερα ότι θα περνούσαν 4 εβδομάδες όχι δεν θα τι αγόραζα κ φυσικά δεν έχω πλέον καμία εμπιστοσύνη, αναμονή συνέχεια στο τηλέφωνο κ επειδή οι κλήσεις γράφονται όπως λένε ας τις ακούσουν να δουν ότι ο κάθε υπάλληλος ειλικρινά έλεγε κάτι διαφορετικό.

I’d like to pass on my thanks to Kris from Pallini who assisted me throughout my dealings with Spotawheel. He was very helpful and friendly throughout the process. He is a credit to the team and deserve the recognition for his outstanding service!

So this guy calls me out of the blue in the middle of the day after I made an enquiry on social media about one of their cars. I receive a call in the middle of the day , during work hours without any prior contact / time for a call which also is fine as I made the enquiry.
So we start talking and the call drops. I thought he'd call back, but when I called back on the number he called me from it ended up being a the general number of the company itself so the auto voice starts and I disconnected.
1. The call was so short that I didn't even remember the guys name and he didn't even call back. I mean how are you even planning on making any sales with such untrained staff.
2. I saw an email, in Greek. When the chosen language of communication during the call was in English, despite that I asked him to call me back when they can do i can get some more info. To which I get a reply. 'Oh did you send me the docs'.

I'm sorry for the harsh review but as a working professional myself, service and follow up is an absolute disaster.

Αγόρασα αμάξι έβγαλε πάρα πολλά προβλήματα και τώρα δεν μου σηκώνουν το τηλέφωνο. Είναι εταιρεία φάντασμα.προσοχη είναι παγίδα

At 7th February 2024 I decided to trust the flex leasing program of this company in order to be able to have a flexible leasing for a small period of time until I manage to get a new car. As it seemed, indeed it was too good to be true. They say that most of their cars are available in 10 working days but some with discount need at least 20 working to arrive and to this I agreed.
The deal was to pay 2 installments as a guarantee and a third one in advance in order to start the booking of the car. And so I did at 8th February 2024. Days passed until the arriving time of the car but nothing happened, not even a phone call to inform about the delay. After that day, whenever I asked about the car they kept saying we will let you know in two days, then in three days etc. but they never called and the car never arrived. They kept postponing it. Today, that I write this review, we reached 26 working days. They don't even have the car in their facilities and the 20 working days of delay was because of that. So, even if the car arrives tomorrow in their facilities, the car will reach me at least in 10 more working days. This means the waiting time will be for sure around or over 40 working days. That was not the deal. They don't even give me the opportunity to cease the deal since they can't give me a car, or even know about when they will have a car to give me.