Fast and simple to identify parts and order, but most importantly Next Day delivery via DPD, so I was very pleased.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had stock and dispatched and arrived as was told. A little more expensive than others but as above they had the stock and delivered promptly
Firstly, when we put the part number for the Bosch basket onto the Google search engine, their very first page showed us all the details we needed. We didn't have to trawl through 97 other pages to... Mehr ansehen
Unternehmen hat geantwortet
ordered a hoover dishwasher part from the manufacturers after a week contacted them to ask where the part was ,sorry its coming from Italy and it will be another week,cancelled it right away.Looked on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Spares4Appliances, we are a team of passionate individuals who are committed to helping customers keep their household appliances running smoothly. Spares4Appliances.co.uk launched with the mission of providing high-quality spare parts for a variety of domestic appliances at affordable prices. We understand how frustrating it can be when an appliance breaks down, and we are here to make the spare part procurement process as easy as possible. We stock a wide range of spare parts for popular household appliances, including washing machines, dryers, dishwashers, refrigerators, and more. Our inventory includes everything from replacement filters and belts to heating elements and control boards. At our online store, you will find a user-friendly interface that makes it easy to search for and purchase the parts you need. Our site is designed to provide a seamless shopping experience, from browsing our selection to placing your order and receiving your purchase. We take great pride in our commitment to customer service. Our knowledgeable team is always ready to help answer any questions you may have about our products or the repair process. We are here to assist you every step of the way, from selecting the right part to providing installation advice. Our goal is to provide our customers with the highest level of satisfaction. We strive to offer top-quality products, competitive pricing, and fast, reliable shipping. We understand that time is of the essence when it comes to appliance repairs, and we work hard to ensure that your order arrives as quickly as possible. Thank you for considering Spares4Appliances for your domestic appliance spare parts needs. We look forward to helping you keep your household running smoothly!
Kontaktinformationen
Vereinigtes Königreich
- www.spares4appliances.co.uk
4.5
Hervorragend
156 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good communications, positive experience
Item arrived as described, with regular updates as it passed though the order process: from stock being assigned, despatched and delivered.
29. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Definitely order from this company…
Definitely order from this company again if I need anything
21. November 2023
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Will be ordering again if I need anything
Having pre-checked on the website that the part I was ordering would fit my oven, it was delivered quickly and fit just as you said it would! Will be ordering again if I need anything… thank you
10. November 2023
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Abysmal Customer Service
I ordered a replacement part on 14th May 23 and despite requests for an update, I received little to no information and the item finally arrived on 21 June 23 (despite the order confirmation suggesting it would be delivered within a few working days). Regardless, the item did not fit my appliance (although the website tool (which uses your appliance model code to confirm which parts fit) stated it would), I therefore emailed support requesting a refund, which went unanswered for sometime (despite several chaser emails). I eventually received a response asking me to return the item and that further instructions would be sent to me once they had received the returned item. I returned the item as a tracked parcel (in line with their instructions, and at my cost) and once delivered, I emailed in a copy of the delivery confirmation and asked for a further update - several emails later and no response has been received. I've raised a formal complaint (in line with their terms & conditions), which hasn't been acknowledged, let alone replied to. My advice is to avoid this company.
28. Juli 2023
Antwort von Spares4Appliances Ltd
HI Ryan,
I am very sorry to hear about your issue.
I can see that a full refund of £20.89 was issued, within the time-frame stated in our T&Cs.
If we can be of any more assistance, please feel free to get in touch.
Kind Regards,
The S4A Team
Antwort von Spares4Appliances Ltd
Hi Mr Hiscock,
As per telecon, I am not sure why you weren't receiving emails from us but I can confirm that one was sent at order and one was sent at dispatch.
I am happy to hear that your item has been received and I apologise for any inconvenience.
We want to make the best first impression we can with our customers so as such, I have refunded your delivery charge.
Kind Regards,
The (New) Spares4Appliances Team.
The washing machine part came next day …
The washing machine part came next day Excellent service.
17. März 2020
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
I know someone that used to work here I…
EDIT - please STOP asking me to delete my review. If you’re going to reply to other people and say you’re a new company you should be doing that to every negative review instead of outright asking for them to be deleted.
Also a quick google search shows nothing relating to a new company. It all shows results of the SOS addressed as ‘closed permanently’. Interestingly the new website doesn’t show a location at all.
I know someone that used to work here I am shocked to see their ebay page is still active. People are still buying their stock and not receiving it, it's disgusting.
They treated their staff like rubbish and were in a LOT of debt which is one of the main reasons for liquidation, as well the owner passing away and then the director leaving the company.
It was never run properly.
I am getting on to ebay chat now to see what can be done about closing their ebay page but it's ridiculous they did not close that down.
At least they had the decency to close their website right? haha
Absolutely shocking company.
2. Mai 2018
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Hi FayeB
I'm sorry to see your edited review. I would call you personally but you haven't responded to my "Find Reviewer" request so I have no contact details for you.
Our company details, including our address can be seen on Companies House. We formed on the 3rd March 2023 and here is our company number if you would like to check us out: 14702046.
I appreciate that you had a bad experience with a previous owner/s from a few years ago but we are nothing to do with that so all I have asked is that this review be taken down as it does not reflect my business. Unfortunately, we inherited this page so we're just doing what we can to turn it around.
Kind Regards,
Adrian Welke - Director.
Avoid - wasting everyone's time and stealing their money
Ordered 4 replacement dishwasher wheels from these guys. Got confirmation of order and they took payment. 3 months on I have not received the parts or had an answer to any email (all seem to bounce) or phone calls (calls now seem to be blocked). Bad people wasting everyone's time and money. Now trying to recover money through MasterCard
3. Januar 2018
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
We’re really sorry to hear about your experience from a few years ago.
We have just formed our new business (Spares4Appliances Ltd - UK Company Registration Number: 14702046) in March 2023 and launched our new website only a few days ago. Unfortunately, it seems that as well as successfully acquiring the domain name “spares4appliances.co.uk” which we worked hard to do, we also acquired this TrustPilot profile, which has some negative content, about a completely different business, from some years ago, that TrustPilot wont remove.
Ideally, we would have loved to have started with a clean page, but as we can’t, we’re going to strive to provide a service to our customers that does not reflect the service that you received a few years ago so please don’t hesitate to use Spares4Appliances in the future.
Kind Regards,
The (New) Spares4Appliances Team.
No spares, no reply, no money back
Ordered spares in October but nothing delivered. Cannot get any response to numerous emails. Asked for my money back still no response. Avoid like the plague if you actually want to get spares
13. Dezember 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
We’re really sorry to hear about your experience from a few years ago.
We have just formed our new business (Spares4Appliances Ltd - UK Company Registration Number: 14702046) in March 2023 and launched our new website only a few days ago. Unfortunately, it seems that as well as successfully acquiring the domain name “spares4appliances.co.uk” which we worked hard to do, we also acquired this TrustPilot profile, which has some negative content, about a completely different business, from some years ago, that TrustPilot wont remove.
Ideally, we would have loved to have started with a clean page, but as we can’t, we’re going to strive to provide a service to our customers that does not reflect the service that you received a few years ago so please don’t hesitate to use Spares4Appliances in the future.
Kind Regards,
The (New) Spares4Appliances Team.
Sorry but a very poor experience
Sorry but a very poor experience. I ordered some oven screws and the order was automatically acknowledged. After 2 weeks I had no further updates so I sent an email for an update. A week later I received a reply saying the screws were out of stock and what would I like to do. I requested a refund. I waited another week for the refund but still had not received it so sent another email and still nothing. In the end I raised a case via paypal. The company ignored the case and I was refunded by paypal. I would really avoid this company.
23. Oktober 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
We’re really sorry to hear about your experience from a few years ago.
We have just formed our new business (Spares4Appliances Ltd - UK Company Registration Number: 14702046) in March 2023 and launched our new website only a few days ago. Unfortunately, it seems that as well as successfully acquiring the domain name “spares4appliances.co.uk” which we worked hard to do, we also acquired this TrustPilot profile, which has some negative content, about a completely different business, from some years ago, that TrustPilot wont remove.
Ideally, we would have loved to have started with a clean page, but as we can’t, we’re going to strive to provide a service to our customers that does not reflect the service that you received a few years ago so please don’t hesitate to use Spares4Appliances in the future.
Kind Regards,
The (New) Spares4Appliances Team.
Spares heaven
Very smooth, pleasant and efficient service.
Part delivered on time and excellently packaged.
The part fitted perfectly and was as good quality as the original.
I recommend this company without hesitation to anyone who needs their spares.
4. September 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
AVOID LIKE THE PLAGUE. ( NOT RECOMMENDED ) PRODUCTS SUPPLIED WERE OF VERY POOR QUALITY
I purchase two Neff oven elements. Both were specified for the model I needed to repair. The oven had checked out and was perfect other than the old blown element. The service delivery was above what I expected. When the elements arrive they look OK. However when I fit the first one it was quite apparent that all was not correct . Out of shape and slightly splayed protruding electrical ends made it impossible to fit the neff oven. I decided to slightly enlarge the two element connecting holes. Perfect I thought and connected and reassembled it. Well it lasted about one minute after I turned it on and blew the house trip.
So then I replaced this with the second one purchased and this one was no better. Open circuit as soon as I turned the on switch. By this time I thought. You Pay for what you get in this life. (Never again) In all honesty I did not expect a refund I just wanted a hassle free product. I email the company and explained the situation in a polite way.
As I thought judging by previous reviews. No replay. They were very quick to ask for a Trustpilot review recommendation after I thanked them for a quick delivery. All in all this is not a company I will ever use again and I would strongly suggest useing a company that has reputable reputation. Spares4appliances should take note Customer Service and Communication is everything. I have since purchased a superior element from a local distributor and the oven is working fine.
22. August 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
We’re really sorry to hear about your experience from a few years ago.
We have just formed our new business (Spares4Appliances Ltd) in February 2023 and launched our new website. Unfortunately, it seems that as well as successfully acquiring the domain name “spares4appliances.co.uk” which we worked hard to do, we also acquired this TrustPilot profile, which has some negative content.
We’re going to strive to provide a service to our customers that does not reflect the service that you received a few years ago so please don’t hesitate to use Spares4Appliances in the future.
Kind Regards,
The Spares4Appliances Team.
Quick delivery and reply.
Quick delivery and reply.
Ordered a fridge gasket. Be awere though, that you need to fill in your phone number when ordering. It should have been set up to not let you complete the purchase without said phone number, which is needed for the delivery company. I had overlooked that bit, wondered why my order hadn't arrived. Turned out I overlooked the email they sent requesting it. After giving it to them I got my package swiftly.
22. August 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Electrolux hinge on back order
The part I required was out of stock so requested a notification e-mail, I received the email to say that the part was in stock, I placed my order on the Friday and received the part on Monday morning. Excellent service.
Thank you
18. Juli 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Right part - quick delivery!
Washing machine element ordered Friday delivered Monday morning - fitted and working - Great service
17. Juli 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Perfect
Perfect! Just received my order in superquick time, goods were well packaged and top quality. Would definitely use again and recommend to anyone. One very happy customer!
13. Juli 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Excellent service
Excellent service, delivered quickly, item good quality and at a good price compared to other retailers. Highly recommended.
10. Juli 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Gave up on on a 3-5 day delivery …
Gave up on a 3-5 day delivery that I ordered after nearly a month. Site said it was in stock when I ordered but apparently was not. I had to do all the chasing to find out what was going on and only had an apology after 3 weeks. Seems this is fairly typical from other sites though. Refund was very prompt to their credit.
25. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
We’re really sorry to hear about your experience from a few years ago.
We have just formed our new business (Spares4Appliances Ltd - UK Company Registration Number: 14702046) in March 2023 and launched our new website only a few days ago. Unfortunately, it seems that as well as successfully acquiring the domain name “spares4appliances.co.uk” which we worked hard to do, we also acquired this TrustPilot profile, which has some negative content, about a completely different business, from some years ago, that TrustPilot wont remove.
Ideally, we would have loved to have started with a clean page, but as we can’t, we’re going to strive to provide a service to our customers that does not reflect the service that you received a few years ago so please don’t hesitate to use Spares4Appliances in the future.
Kind Regards,
The (New) Spares4Appliances Team.
I would like to let you know that in …
I would like to let you know that in all the dealings i have done on the net there is no one out their that can match your service. You deserve all the
best that business can bring
William
16. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Initial problem quickly rectified. Very pleased.
Initially the wrong item was supplied but, just a couple of emails later the correct item was dispatched and arrived the next day.
Things go wrong, that's life. It's what a company does to put things right is a measure of how much they value their customers.
I'll certainly consider using them again.
15. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.