We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was having problems booking a cruise directly through Fred Olsen. I’m a solo traveller, live in Australia hoping to join friends on this cruise. Fred Olsen wanted £743 deposit, you required £280... Mehr ansehen
Unternehmen hat geantwortet
so far the transaction was straightforward . However we didnt appreciate being bombarded with offers to upgrade . If we had decided to do that we would have chosen these options at the time . we were... Mehr ansehen
Unternehmen hat geantwortet
Booked a cruise through Diane Ware. Diane is very helpful, friendly and very experienced at what she does. I have booked before with Diane and she always finds me exactly what I want. Would thoroughly... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Kreuzfahrt-Reisebüro
- Kreuzfahrtgesellschaft
- Reisebüro
- Reise-Aggregator
- Klinik für Reisemedizin
- Reiselounge
Über Southampton Cruise Centre
Vom Unternehmen geschrieben
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktinformationen
298 Highfield Road, FY4 3JU, Blackpool, Vereinigtes Königreich
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4.9
Hervorragend
347 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Booked a cruise through Diane Ware
Booked a cruise through Diane Ware. Diane is very helpful, friendly and very experienced at what she does. I have booked before with Diane and she always finds me exactly what I want. Would thoroughly recommend booking with this cruise centre.
17. August 2026
Antwort von Southampton Cruise Centre
Hi Mr and Mrs Beamish,
It’s wonderful to hear that Diane was able to assist you and make the process so easy. Our team prides itself on excellent service, and we’re so glad you had such a positive experience.
Kind regards,
Southampton Cruise Centre
Exceptional Service.…
The lady that dealt with my booking was lovely. She was friendly, informative and very helpful, she is a credit to your company
17. August 2026
Antwort von Southampton Cruise Centre
Hi Ray,
It’s wonderful to know our staff made your booking experience easy and enjoyable.
At Southampton Cruise Centre we’re passionate about matching customers with the perfect cruise - so your feedback means a lot.
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi Ray,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Sam was brilliant
Sam was brilliant! She was so knowledgeable, informative and helpful; totally reassuring and nothing was too much trouble. A lovely experience all round!
11. August 2026
Antwort von Southampton Cruise Centre
Hi Julie,
We’re really pleased that Sam was able to help you so effectively. Feedback like this means a lot to our team.
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi Michael,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi Gwenda,
Thank you so much for your feedback - it means a lot!
We’re so glad Heather could provide the excellent service we pride ourselves on.
Kind regards,
Southampton Cruise Centre
Straight forward and easy booking.
17. August 2026
Antwort von Southampton Cruise Centre
Hi David,
Thank you for taking the time to leave us a 5-star review.
We really appreciate your support and are pleased to have helped with your holiday plans.
Have a fantastic cruise, and we hope to see you again for the next one!
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi David,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Communication was great excellent…
Communication was great excellent manner from cruise operator
16. August 2026
Antwort von Southampton Cruise Centre
Hi Mr Evans,
Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi Alec,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and helpful. We look forward to welcoming you onboard your next cruise adventure soon!
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi Mrs Brant,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Easy to book our cruise with online
Easy to book our cruise with online. Our first time booking with Southampton Cruise Centre and doubt it will be our last
16. Juni 2026
Antwort von Southampton Cruise Centre
Hi Anne,
Thank you for taking the time to share your experience. Your kind feedback about our booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Very helpfull nothing's to much trouble
14. August 2026
Antwort von Southampton Cruise Centre
Hi Kevin,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and stress free. Wishing you a fantastic voyage ahead!
Kind regards,
Southampton Cruise Centre
Display more info about the room booking process and…
Display more info about the room and maybe show the cruise plan at your website
14. August 2026
Antwort von Southampton Cruise Centre
Hi Omar,
Thank you so much for taking the time to leave us a review! We really appreciate your feedback and will make sure your comments about including more room information and making the cruise itinerary clearer on our website are passed on to the team.
Kind regards,
Southampton Cruise Centre
Excellent customer service.
Very good customer service and all need to know was explained to me.
14. August 2026
Antwort von Southampton Cruise Centre
Hi Olu,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
easy to navigate
Using the website was so easy to navigate around. Everything was clearly laid out and not as stressful to manage my booking as some sites have been in the past. I'll be using this more often.
9. August 2026
Antwort von Southampton Cruise Centre
Hi Deborah,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and stress free. Wishing you a fantastic voyage ahead!
Kind regards,
Southampton Cruise Centre
Very easy to book our cruise
Very easy to book our cruise, really helpful, would definitely book with them again
13. August 2026
Antwort von Southampton Cruise Centre
Hi Roland,
Thank you so much for your lovely review. It’s fantastic to hear that you had such a positive experience, and we’re really pleased we could help with your cruise plans.
Kind regards,
Southampton Cruise Centre
The screen was missing on booking
The screen was missing on booking, so I had to find a number to recognise your booking to finish. Had to call to get the FO booking ref over to Fred Olsen to enter passport details, etc.All very complex .Needed 6 calls , Wish I had booked with FO.
13. August 2026
Antwort von Southampton Cruise Centre
Hi Ron,
Thank you for your feedback.
We’re sorry to hear you found the process frustrating. While many of our customers complete their bookings and cruise line requirements online without difficulty, we appreciate that sometimes additional help is needed.
That’s why we have a dedicated team available by phone to assist both before and after booking, and we’re pleased our team was able to help you with the information you needed.
We take great pride in the support we provide and are always happy to help whenever our customers need us.
We hope you now have everything you need to have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
All our questions answered!
My family has particular needs on a cruise and Carolyn went to exceptional lengths to get the right cruise and stateroom that would suit our requirements.
Phones were answered promptly and Carolyn always returned my call. Our first time using Southampton Cruise Centre and will certainly use them again.
7. August 2026
Antwort von Southampton Cruise Centre
Thank you so much for your feedback - it means a lot! We’re so glad Carolyn could provide the excellent service we pride ourselves on.
i struggled to fill in this online…
i struggled to fill in this online Stuff over my head as i am 88, but LEE took the time to talk us through it all
7. August 2026
Antwort von Southampton Cruise Centre
Hi Harold,
Thank you for your wonderful review.
We'll make sure Lee sees your kind comments. We're always here at the end of the phone if you need a helping hand, so please never hesitate to give us a call.
We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.