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Southampton Cruise Centre Bewertungen 

364
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrt-Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Reisebüro
  4. Reise-Aggregator
  5. Klinik für Reisemedizin
  6. Reiselounge

Über Southampton Cruise Centre

Vom Unternehmen geschrieben

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

364 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(364)

361 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fabulous customer service

Fabulous customer service, very customer centric…addressed all my concerns about travelling with my child with disabilities…I would highly recommend.

2. Juli 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Kathleen.

Your kind words mean a great deal to us, and we're so pleased we could support you while planning your holiday.

Thank you for your recommendation. If there's anything we can do to help before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Very straightforward to book what I…

Very straightforward to book what I wanted. Great price obtained. Help from Sam was just what was needed. Thank you.

2. Juli 2026
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Antwort von Southampton Cruise Centre

Thank you for taking the time to leave a review, Janet.

We'll be sure to pass your lovely comments on to Sam, who'll be pleased to know she made such a positive difference.

Our team is here if you need any further help before you set sail.

Kind regards,
Southampton Cruise Centre

Bewertet mit 4 von 5 Sternen

Generally good site

Generally good site

2. Juli 2026
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Antwort von Southampton Cruise Centre

Hi Angela,

Thank you for your review.

We appreciate you taking the time to share your feedback and are pleased you chose Southampton Cruise Centre for your holiday.

If there's anything we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Easy and reliable process

Im a first timer with this company
Telephone was answered quickly
Agent was informed and helpful

2. Juli 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Michael.

It's wonderful to welcome you as a new customer, and we're so pleased you chose to book with us.

We hope this is the first of many holidays with Southampton Cruise Centre. If you need anything before you travel, just let us know.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Helpful

Heather was very patient, providing us with all the details and options we asked about

1. Juli 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Mrs Webster.

Heather will be delighted to read your kind comments, and we're so pleased she could help you plan your holiday.

If there's anything else we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Jennifer our travel rep.

Jennifer, the travel rep was both knowledgable and
professional in her approach. She was not pushy and listened to our requirements.

1. Juli 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Janet.

We're delighted Jennifer was able to help with your holiday plans, and she'll be so pleased to read your kind comments.

Thank you for choosing Southampton Cruise Centre. If you need anything before you travel, our team is always here to help.

Kind regards,
Southampton Cruise Centre

Bewertet mit 3 von 5 Sternen

First impressions

They showed a picture of the ship and managed to complete the purchase quickly.
They did not show me the range of cabins available nor the possible extras I could have signed up for

1. Juli 2026
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Antwort von Southampton Cruise Centre

Hi Mike,

Thank you for taking the time to leave a review.

We're pleased your booking was completed quickly, although we're sorry to hear you didn't feel you had all the information you were looking for.

Our website includes details of the cabin options and onboard upgrades, and our team is always happy to talk through the different choices before or after booking.

If you'd like to discuss your booking or have any questions before you travel, please get in touch. We'll be happy to help.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Hi i have been booking with Southampton…

Hi i have been booking with Southampton Cruise Centre for around 5 years now and i have had superb service every time with my sales Agent Sam, always very helpful and understanding too.
Thanks Daniel L from Hove

30. Juni 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Daniel.

Your continued support over the past five years means a great deal to us, and Sam will be delighted to read your kind comments.

Thank you for choosing Southampton Cruise Centre time and time again. If you need anything before your next cruise, we're always here to help.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Southampton are amazing I wouldn’t go…

Southampton are amazing I wouldn’t go with anyone else

30. Juni 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Mel.

We're so grateful for your lovely comments and for choosing Southampton Cruise Centre.

If there's anything we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Excellent all round service

Easy booking website, offering the best deals (better than direct), good email comms and aftersales concierge email/phone service, which answers all my questions and amended booking.

24. Juni 2026
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Antwort von Southampton Cruise Centre

Hi Ian

Thank you so much for your review!

We're delighted you've had such a positive experience with Southampton Cruise Centre from booking right through to our after-sales support.

If there's anything else we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

One persons attitude (Lindsay) was so…

One persons attitude (Lindsay) was so helpful & extremely friendly. Very knowledgeable & because of her we have booked our cruise

30. Juni 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Kenneth.

We're delighted you chose to book with us, and Lindsay will be so pleased to read your kind comments.

If there's anything we can help with before you travel, please don't hesitate to get in touch.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Everything worked efficiently and…

Everything worked efficiently and smoothly.

25. Juni 2026
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Antwort von Southampton Cruise Centre

Thank you for taking the time to leave a review, Mrs Biddulph.

It's great to hear you've had such a positive start to your holiday.

Our team is here if you need anything before you set sail.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Better than most others

Very competitive price, some special included extras and very easy to navigate site and book.

30. Juni 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Leslie.

It means a lot that chose Southampton Cruise Centre for your holiday, and we really appreciate your kind comments.

If you need anything between now and your departure, please don't hesitate to get in touch. We're always happy to help.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Quick and easy booking

Quick and easy booking - Becky was very helpful

29. Juni 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Catherine.

Becky will be pleased to hear your kind comments, and we're so glad you chose to book with us.

Wishing you a wonderful cruise when the time comes.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Very friendly and helpful agent took me…

Very friendly and helpful agent took me all the way through my booking explaining everything.

29. Juni 2026
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Antwort von Southampton Cruise Centre

Thank you for your review, Michael.

We're delighted you had such a positive start to your holiday plans and really appreciate your kind comments.

We hope you have a fantastic cruise and plenty to look forward to.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Efficient and helpful company

Efficient and helpful company. Diane follows up booking emailing as required ensuring all is correct.

27. Juni 2026
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Antwort von Southampton Cruise Centre

Hi Janet,

Thank you for your review.

We're delighted you've had such a positive experience with us, and Diane will be pleased to read your kind comments.

We hope you have a wonderful cruise to look forward to!

Kind regards,
Southampton Cruise Centre

Bewertet mit 4 von 5 Sternen

This is our fourth cruise with…

This is our fourth cruise with Southampton cruise centre and never had a problem, so why change. We enjoy cruising and just get on with it. I park my car down in Southampton and that's been very good also

26. Juni 2026
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Antwort von Southampton Cruise Centre

Hi Michael,

Thank you for your review.

Booking your fourth cruise with us is something we really appreciate, and we'd like to thank you for your continued support.

We hope you have another fantastic holiday and look forward to helping with many more in the future.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

helpful and hasslefree

Amy was very helpful and friendly and made the booking experience quick and easy

24. Juni 2026
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Antwort von Southampton Cruise Centre

Hi Debbie,

Thank you for your review.

Amy will be pleased to hear your kind comments, and we're delighted you chose Southampton Cruise Centre for your holiday.

We hope you have a fantastic cruise to look forward to.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

Everything was ok

21. Juni 2026
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Antwort von Southampton Cruise Centre

Hi Peter,

Thank you for taking the time to leave a review.

Wishing you a wonderful cruise, and thank you for booking with us.

Kind regards,
Southampton Cruise Centre

Bewertet mit 5 von 5 Sternen

booking was easy and good

good information, price etc

23. Juni 2026
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Antwort von Southampton Cruise Centre

Hi Jordan,

Thank you for your review.

We're delighted you chose to book with us and appreciate your kind comments.

Wishing you a fantastic cruise.

Kind regards,
Southampton Cruise Centre

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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